Troubleshooting; Authorized Service Centers - Casablanca M8521 Installation And Operation Manual

Troubleshooting

Fan doesn't work
• Press a fan speed button (1-4).
• Check the circuit breaker to ensure
the power is turned on.
• Check the wall control battery.
• Make sure that you have paired
the wall control.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on pages 10-11.
Remote doesn't work
• Install a fresh battery in the wall
control.
• Make sure you have paired the
remote.
Noisy Operation
• Tighten the blade screws until
they are snug.
• Check to see if any of the blades
are cracked. If so, replace all of the
blades.
Lights dim when turned on or
do not turn on at all.
• Make sure the wattage of the
light bulbs installed matches the
specifications on the light sockets
(see page 20 for instructions on
changing the bulbs).
M8521-01 • 10/30/14 • © Casablanca Fan Company
If you have multiple remotes or
multiple remote-controlled fans
installed on the same circuit breaker
and you are experiencing interference
or faulty operation of your remote
controls, please go to
www.CasablancaFanCo.com/FAQs
and click "How do I properly install
multiple remote-controlled fans?" for
information on how to correct this
issue.
Excessive wobbling
• Tighten all blade screws until
they are snug.
• Turn the power off, support the
fan carefully, and check that the
hanger ball is properly seated.
• Use the provided balancing kit
and instructions to balance the
fan.
21
www.CasablancaFanCo.com
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
1.888.227.2178