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Problem
The printout has
white streaks or
missing dots
(continued)
Output is faint
Printing takes too
much time
The printout contains
blurred or smudged ink may not be supported by
Chapter 6
Possible cause
The medium you are using
may not be supported by
the MultiPASS C20.
The print head may be
worn out.
You may be using Draft
print quality or Fine mode.
You may be using Fine
mode.
The medium you are using
the MultiPASS C20.
You may be printing on the
wrong side of the paper.
Solution
Use only print media
specified in "Selecting the
Print Media" on page 2-35.
Check the BJ cartridge. It
may need to be replaced.
See page 7-8.
Try using Standard mode.
See the MultiPASS Desktop
Manager for Windows
®
Guide.
Try using Standard mode.
See the MultiPASS Desktop
Manager for Windows
®
Guide.
Use only print media
specified in "Selecting the
Print Media" on page 2-35.
Many types of paper have a
"correct" side for printing. If
your paper does, make sure
that side is facing up. If the
paper has no obvious
correct side, try turning the
paper over and printing on
the other side.
Troubleshooting
User's
User's
6-15
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