Table of Contents
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Problem
Problems Feeding Paper Into the MultiPASS C20 Sheet Feeder
Paper does not feed into the MultiPASS C20 .............................. 6-19
Printing is skewed ............................................................................ 6-19
Several sheets load into the MultiPASS C20 at once .................. 6-20
Transparencies or back print film do not feed correctly ............ 6-20
The paper jams repeatedly .............................................................. 6-20
Envelopes will not feed.................................................................... 6-21
Faxing Problems
You cannot send a fax ...................................................................... 6-22
Images on faxes received from the MultiPASS C20 are
The MultiPASS C20 cannot send a fax using ECM .................... 6-23
Errors occur frequently while sending faxes ................................ 6-24
The MultiPASS C20 cannot receive faxes automatically ............ 6-24
The MultiPASS C20 will not switch between telephone and
The MultiPASS C20 will not receive faxes manually .................. 6-25
The print quality is poor .................................................................. 6-26
The MultiPASS C20 cannot receive faxes using ECM ................ 6-26
Nothing prints .................................................................................. 6-26
Received faxes are blotched or uneven ........................................ 6-27
Errors occur frequently while receiving........................................ 6-27
Telephone Problems
The MultiPASS C20 cannot dial...................................................... 6-27
The phone disconnects while you are talking on the line .......... 6-27
Copying Problems
The MultiPASS C20 will not make a copy .................................... 6-28
MEMORY FULL appears in the LCD display when you are
General Problems
The MultiPASS C20 has no power ................................................ 6-29
The MultiPASS C20 will not print reports .................................... 6-29
Nothing appears in the LCD display ............................................ 6-29
Chapter 6
spotted or dirty ............................................................................ 6-23
fax calls automatically ................................................................ 6-25
making multiple copies .............................................................. 6-28
See page
6-5
Troubleshooting
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