Related Manuals for Canon imageRUNNER Advance C2030i
Summary of Contents for Canon imageRUNNER Advance C2030i
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Page 1: Basic Operation Guide
Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference. -
Page 2: Table Of Contents
How To Use This Manual How To Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •... - Page 3 Routine Maintenance • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •53 Loading Paper •...
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Page 4: Setup Guide
How To Use This Manual Refer to the following manuals included with your machine according to your needs. Before Using This Machine Describes cautions for using the machine. Machine specifications Before Using This Machine Read this guide first. Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. -
Page 5: Symbols Used In This Manual
e-Manual Describes the method for using functions, such as the Copy and Send functions, specifying settings, and introduces optional products that you can use to enhance the use of your machine. Includes “Practical Workflows, ” which introduces functions by purpose, such as preventing unauthorized copying, etc. Driver Installation Guide Introduces Windows and Macintosh printer drivers and fax drivers, etc. -
Page 6: Things You Can Do With This Machine
The imageRUNNER ADVANCE C2030i/C2030L/C2025i/C2020i/C2020L incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imageRUNNER ADVANCE C2030i/C2030L/ C2025i/C2020i/C2020L represents the ultimate in a colour digital multitasking machines. - Page 7 *2 Indicates functions available only when the appropriate optional product is attached to the imageRUNNER ADVANCE C2030L/C2020L. For the imageRUNNER ADVANCE C2030i/C2025i/C2020i, these functions are available by default. *3 Indicates functions available only for the imageRUNNER ADVANCE C2030i/C2025i/C2020i. *4 Indicates functions available only when the appropriate optional product is attached to the imageRUNNER ADVANCE C2030i/C2025i/C2020i.
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Page 8: Control Panel And Touch Panel Display
Control Panel and Touch Panel Display Main Menu key Main Power Indicator Press to return to the Main Menu screen. Lights when the main power is turned ON. Touch Panel Display Error Indicator The settings screen for each function is shown on this display. You Flashes or lights if there is an error in the machine. - Page 9 If the touch panel display is turned OFF If nothing appears on the touch panel display after the main power switch is turned ON, press the control panel power switch. If you want to check or change the job status Press on the control panel to check the job status or cancel print jobs.
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Page 10: Customizing A Function Screen
Customizing a Function Screen You can specify settings for the displayed screen by pressing on the top right of the screen. To specify this settings, you must log in to the machine as an administrator. If authentication function is used, items The items displayed when displayed may differ or may not be... -
Page 11: Changing Settings According To Your Needs
Changing Settings According to Your Needs The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs. Preferences You can specify basic settings for using the machine, such as changing the paper size to load, changing the default screen to display, setting the date and time, setting the time it takes to enter the low power mode, and specifying the settings to connect to a network. -
Page 12: Things You Can Do With The Copy Functions
Things You Can Do with the Copy Functions How to Make a Copy This section describes the flow of basic copy operations. An optional product is required to use the Copy function. Placing Originals Selecting Function Place the original in the feeder or the platen glass. Select [Copy] from the Main Menu screen. -
Page 13: Setting The Number Of Copies
Setting the Number of Copies Start Copying Enter the number of copies. After specifying the settings, press Press the numeric keys to enter the desired copy quantity (1 to 999). Press If the following screen appears, press to scan the next original. -
Page 14: Useful Copy Functions
Useful Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Copy function. For more information on the functions, see e-Manual > Copy. An optional product is required to use the Copy function. [Select Color] [Select Paper] Select the Colour Mode... - Page 15 [Interrupt] Rush Copy Priority You can temporarily stop the current copy job and give priority to a rush copy.
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Page 16: Favorite Settings
Useful Copy Functions This section describes the functions you can use on the [Options] (1/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy. The [Options] screen is divided into four screens. Pressing on the bottom of the screen displays the next or previous screen. An optional product is required to use the Copy function. -
Page 17: Job Build
Functions with this mark require an optional product(s). [N on 1] [Finishing] Copy Multiple Documents onto 1 Page Collating Copied Sheets You can reduce multiple pages of the original to copy onto a single You can collate copies in page order or into groups of the same page. page. - Page 18 Useful Copy Functions This section describes the functions you can use on the [Options] (2/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy. The [Options] screen is divided into four screens. Pressing on the bottom of the screen displays the next or previous screen. An optional product is required to use the Copy function.
- Page 19 Functions with this mark require an optional product(s). [Original Type] Copy Photos Clearly Image quality for scanning is adjusted according to the type of original, such as [Text], [Text/Photo/Map], or [Photo Printout].
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Page 20: Page Numbering
Useful Copy Functions This section describes the functions you can use on the [Options] (3/4 and 4/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy. The [Options] screen is divided into four screens. Pressing on the bottom of the screen displays the next or previous screen. - Page 21 Useful Copy Functions (Last Page) [Sharpness] Copy With Clear Text and Illustrations This mode enables you to adjust the image quality for copying. You can use this mode when you want to soften and sharpen text, lines, or the outline of the image. [Shift] [Gutter] Shift Image and Copy...
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Page 22: Things You Can Do With The Fax Functions
Things You Can Do with the Fax Functions Sending a Fax This section describes the flow of basic fax operations. An optional product is required to use the Fax function. Placing Originals Selecting Function Place the original in the feeder or on the platen glass. Select [Fax] from the Main Menu screen. -
Page 23: Specify The Destination
Specify the Destination Start Sending the Fax Enter the fax number using the numeric keys. After specifying the settings, press Enter the fax number. Press If you want to enter two or more fax numbers, press [OK] → enter the next destination. If the following screen appears, press to scan the next original. -
Page 24: Useful Fax Functions
Useful Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Fax function. For more information on the functions, see e-Manual > Sending/Receiving a Fax. An optional product is required to use the Fax function. - Page 25 [Resolution] [Address Book] Clearly Scan Text and Images in Documents and Send Set Frequently Used Destinations with Ease If the resolution is high, you can send fine text and images clearly. You can store frequently used destinations in the Address Book. If the resolution is low, the data size becomes smaller and you can reduce the time it takes to send.
- Page 26 Useful Fax Functions This section describes the main functions in [Options] of the Fax function. For more information on the functions, see e-Manual > Sending/Receiving a Fax. The [Options] screen is divided into two screens. Press on the bottom of the screen to display the next or previous screen. An optional product is required to use the Fax function.
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Page 27: Select Line
Functions with this mark require an optional product(s). [Sender Name (TTI)] [Preview] Show Sender Name and Send a Fax Confirm Content of Scanned Documents Before Faxing You can register a department name or personal name in advance, This mode enables you to preview the scanned data of your originals and display it on the destination fax machine. -
Page 28: Memory Lock
Useful Fax Functions You can forward received fax documents to a specified destination automatically, or set the machine to store them in the Memory RX Inbox. This section describes the flow of operations when the machine receives fax documents. An optional product is required to use the Fax function. Forwarding Settings You can set the machine to automatically a forward received fax to a specified destination. - Page 29 Useful Fax Functions (Last Page) Processing Received Fax Documents When the machine receives fax documents, they are processed as shown below: Forwarding Settings Send Receive Fax Memory Lock Setting Memory RX Inbox Print If Forwarding Settings and Use Fax Memory Lock are set to 'On' , fax documents are forwarded to the specified destination. The received fax documents can be stored in the Confidential Fax Inbox by specifying the Confidential Fax Inbox as the forwarding destination.
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Page 30: Things You Can Do With The Scan And Send Functions
Things You Can Do with the Scan and Send Functions Sending Scanned Documents to an E-Mail, I-Fax, and File Server This section describes the flow of basic scan and send operations. An optional product is required to use the Send function. Placing Originals Selecting Function Place the original in the feeder or on the platen glass. - Page 31 Specify the Destination Start Sending Press [Address Book] → select the destination → press [OK]. After specifying the settings, press Press [Address Book]. Press If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations → press [OK].
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Page 32: Useful Send Functions
Useful Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Scan and Send function. For more information on the functions, see e-Manual > Scan and Send. An optional product is required to use the Send function. -
Page 33: Select Color
[Favorite Settings] [Select Scan Size] Set Multiple Send Features With Ease Select the Paper Size You can register frequently used destination and settings. You can You can select the original scanning size. If you press [Auto], the recall the registered settings for future use. machine automatically recognizes the size of the original when scanning. - Page 34 Useful Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Scan and Send function. For more information on the functions, see e-Manual > Scan and Send. An optional product is required to use the Send function.
- Page 35 Functions with this mark require an optional product(s). [Trace & Smooth] [Encrypt] Send Files That Can Be Edited by Illustration Software Encrypt Scanned Documents to Send This mode enables you to convert the text and the graphics to You can convert a scanned original into a PDF file and set a password scalable outline data.
- Page 36 Useful Send Functions This section describes the main functions on the Basic Features screen of the Scan and Send function. For more information on the functions, see e-Manual > Scan and Send. The [Options] screen is divided into three screens. Press on the bottom of the screen to display the next or previous screen.
- Page 37 Useful Send Functions (Last Page) Functions with this mark require an optional product(s). [Preview] Confirm Content of Scanned Documents Before Sending This mode enables you to preview the scanned data of your originals and to check the page count before sending your document. You can also delete a specified page.
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Page 38: Things You Can Do With The Scan And Save Functions
Things You Can Do with the Scan and Save Functions Storing Scanned Data This section describes the basic flow of operations for scanning an original and saving it as a file. This section describes an example of how to store scanned data in memory media. An optional product is required to use the Scan function. -
Page 39: Start Scanning
Select Storage Start Scanning Specify memory media that you want to store the file in. After specifying the settings, press Select the memory media. Press Press [Scan]. When scanning is complete, remove your originals. If the following screen appears, press to scan the next original. -
Page 40: Useful Scan Functions
Useful Scan Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the basic operations you can perform using the Scan and Store function. For more information on the functions, see e-Manual > Scan and Store. If you press [Scan] after selecting the storage location, the screen below appears. -
Page 41: File Name
[File Format] [Back to Default Set] Specify the File Format and Scan Clear the Settings You can set a file format, such as a PDF format to the scanned This mode is useful if you want to clear all settings and reset the document so that it can be accessed from your computer. - Page 42 Useful Scan Functions This section describes things you can do with [Options] for Scan and Store. An optional product is required to use the Scan function. Also, if you are using the imageRUNNER ADVANCE C2030L/C2020L, an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on the network. [Book 2 Pages] [Different Size Originals]...
- Page 43 Useful Scan Functions (Last Page) [Density] Change the Exposure and Scan Change the exposure. You can press to make the exposure darker or to make the exposure lighter. You can set the machine to automatically adjust the exposure. [Sharpness] Scan With Clear Text and Illustrations This mode enables you to adjust image quality for scanning.
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Page 44: Things You Can Do With The Access Stored Files Functions
Things You Can Do with the Access Stored Files Functions Accessing Stored Files This section describes the flow of basic operations to print stored data. The procedure for storing to memory media is used here as an example. If you are using the imageRUNNER ADVANCE C2030L/C2020L, an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on the network. -
Page 45: Start Printing
Select File Start Printing Select the file to print → press [Print]. After specifying the settings, press [Start Printing]. Select the file to print. Press [Start Printing]. Press [Print]. You can set various print settings on the screen displayed when [Change Print Settings] is pressed. -
Page 46: Useful Print Functions
Useful Print Functions To print stored files, press [Access Stored Files] on the Main Menu screen. This section describes the basic operations you can perform using the Access Stored Files function. For more information on the functions, see e-Manual > Access Stored Files. If you press [Print] after selecting the storage location, the screen below appears. -
Page 47: Sided Printing
Functions with this mark require an optional product(s). [2-Sided Printing] Print on Front and Back Sides of Paper This mode enables you to print successive pages of a stored file on both sides of a sheet of paper. [Finishing] Collating Printed Sheets You can collate the printed sheets in page order or into groups of the same page. - Page 48 If you are using the imageRUNNER ADVANCE C2030L/C2020L, an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on the network. If you are using the imageRUNNER ADVANCE C2030i/C2025i/C2020i, an optional product is required to print PDF files. If you are using the imageRUNNER ADVANCE C2030L/C2020L, you cannot print PDF files.
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Page 49: Useful File Operation Functions
Useful File Operation Functions To perform various operations on stored files, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit stored files. Select the file that you want to edit from the list of stored files, press [Edit File], and the following screen is displayed. -
Page 50: Operating The Machine From A Computer
Operating the Machine from a Computer Remote UI The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine's functions by using your computer's Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings. To be able to use the Remote UI, all you need is a Web browser and a network connection between your computer and the machine. - Page 51 Remote UI (Last Page) Accessing the Remote UI from a Web Checking the Job Status and Specifying Browser the Settings Access the Remote UI from a Web browser. Check the Job Status and Specify the Settings. Enter the IP address of the machine in [Address] in the Web browser. To check the job status: Click [Status Monitor/Cancel].
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Page 52: Printing From A Computer
Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the flow of basic operations to print data from your computer. Display Print Settings Screen Display Properties Screen of Printer Driver Select [Print] from the [File] menu. - Page 53 A printer driver is software required for printing from application software. Specify Print Settings Start Printing Specify the print settings. After specifying the settings, click [OK]. Specify the desired settings → click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
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Page 54: Routine Maintenance
Routine Maintenance Loading Paper This section describes how to load paper into the paper drawers. • The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4. • Paper Drawers 1: A3, A4, A4R, A5R, or Custom size (148 mm x 182 mm to 297 mm x 420 mm) •... -
Page 55: Load The Paper
1. Open a package of paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper. - Page 56 • Paper which has been rolled or curled must be straightened out before loading it into the paper drawer. • You will not be able to make copies or print if you load paper that exceeds the loading limit ( ), or if the paper drawer is not completely pushed into the machine.
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Page 57: Adjusting A Paper Drawer To Hold A Different Paper Size
Adjusting a Paper Drawer to Hold a Different Paper Size When loading paper of a different size into a paper drawer, follow the procedure below to adjust the paper drawer guides. When loading paper, take care not to cut your hands on the edges of the paper. Remove the paper. - Page 58 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper size plate 1, 2 of a paper drawer matches the size of the paper loaded in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
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Page 59: Envelope Feeder Attachment-D1 (Optional)
• If you want to adjust the width guides to load ISO-C5 envelopes, contact your local authorized Canon dealer. • For more information on envelope types that can be loaded in the envelope feeder attachment, see e-Manual > Basic Operations. -
Page 60: Preparing The Envelopes
Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer. Using curled, creased, or folded envelopes may cause paper jams. Load envelopes after following the procedure below Neatly align the envelopes. 1. Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to... -
Page 61: Loading Envelopes
Loading Envelopes This section explains how to load envelopes into Paper Drawer 2. Open the drawer. 1. Press and release the button on Paper Drawer 2. 2. Grip the handle, and pull out the paper drawer until it stops. Load the envelopes into the drawer. 1. - Page 62 Load the envelopes as shown below. Front • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not exceed the height limit mark ( •...
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Page 63: Loading The Envelope After Specifying The Size
Loading the Envelope after Specifying the Size This section explains how to load the envelopes that are specified in Settings/Registration into the envelope cassette. Make sure that you change the envelope settings from the Settings/Registration screen before carrying out the following procedure. - Page 64 Adjust the front guide. 1. Loosen the two screws fixing the front width guide of the envelope feeder attachment. 2. Press down on the envelope receptacle, and move the front width guide to align it with the mark for the desired envelope size. 3.
- Page 65 Load the envelopes as shown below. Front • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not exceed the height limit mark ( •...
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Page 66: Feeder (Color Image Reader Unit-D1)
Feeder (Color Image Reader Unit-D1) Originals sent by fax or the Scan and Send function via the feeder, can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp is faint or no longer visible. When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing. - Page 67 Load the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks, using tweezers. • Make sure that the stamp cartridge is not protruding from the surface. • Insert the stamp cartridge properly, or paper jams may occur. Close the covers.
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Page 68: Inner Finisher-C1
• The Inner Finisher-C1 is an optional product. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Replacing the Staple Cartridge Pull out the staple case from the finisher. 1. Open the front cover of the finisher. - Page 69 Inner Finisher-C1 (Optional)(Last Page) Insert a new staple cartridge into the staple case. 1. Insert the new staple cartridge. 2. Press the spring-loaded case down until it clicks into place. 3. Remove the seal holding the staples together, by pulling it straight out. •...
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Page 70: Replacing The Toner Cartridge
Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the message appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed. - Page 71 Remove the displayed colour’s toner cartridge. 1. Open the front cover of the main unit. 2. Completely open the cover for the toner cartridge to replace. 3. Pull out the toner cartridge. Pull the toner cartridge out halfway, and then remove it completely while supporting it and keeping it straight with your other hand from underneath.
- Page 72 Prepare the new toner cartridge. 1. Open a package containing the indicated colour’s toner cartridge, and remove the toner cartridge. 2. Hold the new toner cartridge in both hands, as shown on the left, and gently tilt it several times. 3.
- Page 73 Insert the new toner cartridge. 1. Align the arrow on the ring near the end of the new toner cartridge with the arrow on the toner inlet of the machine, as indicated in the diagram. 2. Push the new toner cartridge in as far as possible.
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Page 74: Replacing The Waste Toner Container
• Your local authorized Canon dealer will dispose of the used waste toner container. Use the provided cover to cover up the opening of the used waste toner container. •... - Page 75 Cover up the opening of the used waste toner container. 1. Remove the cover from the used waste toner container. 2. Use the provided cover to cover up the opening of the used waste toner container. Insert the new waste toner container. 1.
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Page 76: Routine Cleaning
Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. Platen glass Underside of the Feeder/Platen Cover Feeder’s rollers • When cleaning the machine, first turn OFF the main power switch, and disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. -
Page 77: Manual Feeder Cleaning
Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the rollers of the feeder. Clean the rollers of the feeder with a cloth dampened with water, and wipe them with a soft, dry cloth. Spin the rollers while cleaning them. - Page 78 Clean the transparent plastic area on top of the inner cover. 1. Clean the plastic area. 2. Close the inner cover, and then close the feeder cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury.
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Page 79: Automatic Feeder Cleaning
Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. Press Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder]. Place 0 sheets of blank paper into the feeder → press [Start]. It takes approximately 15 seconds to clean the feeder. -
Page 80: Cleaning The Inside Of The Main Unit
Cleaning the Inside of the Main Unit If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, clean the inside of the main unit, as described below. Press Press [Adjustment/Maintenance] →... -
Page 81: Consumables
[Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner. - Page 82 Canon Multi-Functional machines. Experience the benefits of optimal print performance, print volume and high quality outputs, achieved through Canon's new advanced technologies. Therefore, the use of Canon genuine consumables is recommended for your Canon Multi-Functional machines. Go to http://www.canon-europe.com/consumables/ to understand the secret behind Canon's Consumable products.
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Page 83: Troubleshooting
When removing jammed originals or paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer. •... -
Page 84: Main Unit
Main Unit Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. When No Optional Tray or Finisher Is Attached If the optional Inner 2 Way Tray-F1, Copy Tray-J1, or Inner Finisher-C1 is not attached, follow the instruction below to remove jammed paper. - Page 85 Remove any jammed paper protruding from the first output tray. 1. Remove any jammed paper in the upper part of the first output tray. 2. Remove any jammed paper in the lower part of the first output tray. Remove any jammed paper from the multi-purpose tray inside the lower right cover of the main unit.
- Page 86 Close the lower right cover of the main unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. Gently close the lower right cover until it clicks into place in the closed position. Follow the instructions on the touch panel display.
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Page 87: Paper Jams
When an Optional Tray or Finisher Is Attached If the optional Inner 2 Way Tray-F1, Copy Tray-J1, or Inner Finisher-C1 is attached, follow the instructions below to remove any jammed paper. If paper is loaded in the multi-purpose tray, make sure to remove any paper from the multi-purpose tray first. Open the paper drawer's upper right cover and lower right cover →... - Page 88 Remove any jammed paper protruding from the first output tray. 1. Remove any jammed paper on top of the fixing unit. 2. If you cannot pull it up, pull it out from the bottom. Remove any jammed paper from the multi-purpose tray inside the lower right cover of the main unit.
- Page 89 Remove any jammed paper from the upper and/or lower parts of the duplexing unit. 1. Remove any jammed paper in upper part of the duplexing unit. 2. Remove any jammed paper in lower part of the duplexing unit. Remove any jammed paper in the duplexing unit. 1.
- Page 90 Close the upper right cover and lower right cover of the main unit. 1. Close the upper right cover of the main unit. 2. Close the lower right cover of the main unit. When closing the lower right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
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Page 91: Paper Drawers
Paper Drawers Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. For information on the paper jam removal procedure for paper drawer 1, follow the procedure from step 3. Remove any jammed paper inside the paper drawer’s upper right cover. - Page 92 Remove any jammed paper inside the paper drawer. 1. Press and release the button on the paper drawer. 2. Grip the handle, and pull out the paper drawer until it stops. 3. Remove any jammed paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position.
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Page 93: Upper Right Cover
Remove any jammed paper inside the paper drawer’s lower right cover and upper right cover. 1. Remove any jammed paper inside the paper drawer’s lower right cover. 2. Remove any jammed paper inside the paper drawer’s upper right cover. Remove any jammed paper inside the lower right cover of the main unit. 1. - Page 94 Close the covers. 1. Close the paper drawer’s upper right cover. 2. Close the paper drawer’s lower right cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. Gently close the upper right cover and lower right cover until they click into place in the closed positions. Remove any jammed paper inside the paper drawer.
- Page 95 Feeder (Color Image Reader Unit-D) Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. The feeder is an optional product. Remove any jammed paper inside the feeder cover. 1.
- Page 96 Close the feeder covers. 1. Close the inner cover. 2. Close the feeder cover. When closing the feeder covers, be careful not to get your fingers caught, as this may result in personal injury. Remove any jammed paper inside the feeder. 1.
- Page 97 Inner Finisher-C Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. The Inner Finisher-C1 is an optional product. Open the covers of the main unit. 1.
- Page 98 Remove any jammed paper protruding from the output tray. If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. Printing and stapling resume after you clear the paper jam. Close the upper right cover and lower right cover of the main unit.
- Page 99 Inner Way Tray-F Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. The Inner 2 Way Tray-F1 is an optional product. Follow the instructions in “When an Optional Tray or Finisher Is Attached,”...
- Page 100 Copy Tray-J Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. The Copy Tray-J1 is an optional product. Follow the instructions in “When an Optional Tray or Finisher Is Attached,” on p. to remove any jammed paper.
- Page 101 Inside the Fixing Unit If a message indicating there is a paper jam inside the fixing unit appears, follow the procedure described below to remove the jammed paper. The fixing unit and its surroundings inside the printer are hot during use. Make sure the fixing unit is completely cool before removing the jammed paper.
- Page 102 Remove the jammed paper. 1. Place the fixing unit on a flat surface. 2. Open the fixing unit cover and remove the jammed paper. Install the fixing unit. 1. Hold the fixing unit by the parts indicated by the arrows. 2.
- Page 103 Clearing Paper Jams(Last Page) Close the lower right cover of the main unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. • Gently close the lower right cover until it clicks into place in the closed position. •...
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Page 104: Reducing The Frequency Of Paper Jams
Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, the following reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. There are torn pieces of paper left inside the machine. -
Page 105: Clearing Staple Jams
Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. Inner Finisher-C The Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples. - Page 106 Remove jammed staples from the staple case. 1. Push down the tab on the staple case. 2. Remove all of the staples that slide from the staple case. 3. Return the tab on the staple case to its original position. Insert the staple case into the finisher.
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Page 107: If Memory Becomes Full During Scanning
Fax/I-Fax Inbox *1 Excludes Secured Print jobs For example, if you are using the imageRUNNER ADVANCE C2030i/C2025i/C2020i, the Copy function can store up to 6,100 pages of scanned images. 100 + 6,000 = 6,100 pages (approximate figures) However, the number of pages that the machine's memory can store may differ, depending on the amount of memory required for files stored in the Fax/I-Fax Inbox, and jobs that are in the print queue. - Page 108 For the Fax/Scan and Send Functions Follow the directions below based on the message that appears on the touch panel display. If the message <Scanning will be stopped because the memory is full. Do you want to send the scanned pages?> appears: Select [Yes] or [No].
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Page 109: Service Call Message
Scan function (such as [Access Stored Files]) can be used. Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. -
Page 110: Setting The Limited Functions Mode From The Service Call Message Screen
If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock. When you contact your local authorized Canon dealer, have the following information available: •... - Page 111 Turn OFF the main power of the main unit. 1. Open the main power switch cover. 2. Press the main power switch to the “ ” side. 3. Close the main power switch cover. Wait at least 0 seconds after the Main Power Indicator is turned off, and then turn the main power switch back to ON.
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Page 112: Control Panel
Functions Available When the Printer/Scanner Cannot Be Used Due to an Error Some functions may still be available even when one of the following error messages that indicate the Print and Scan functions cannot be used is displayed on the bottom of the screen. When the Print function is restricted: <Check the printer. -
Page 113: Printer/Fax Driver Troubleshooting
Printer/Fax Driver Troubleshooting See the “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. Printing methods may differ depending on the applications you are using. For details, see the instruction manuals provided with the application software. -
Page 114: Frequently Asked Questions
Can you give me information on how to send to the SMB server and specify its settings? p. 121 Can I move the Address Book registered on another Canon machine onto this machine? p. 123 I want to check the IP address for this machine to run the Remote UI, but I do not know how to check it. - Page 115 Question Applicable Page A paper jam has occurred. How do I solve this problem? p. 142 Numbers such as #009 and #850 are displayed on the touch panel display. What does this mean? p. 143 I cannot print from the computer. Did the machine malfunction? p.
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Page 116: Q I Want To Make A Rush Copy, But I Cannot Because Of The Long Copy Job
I want to make a rush copy, but I cannot because of the long copy job. You can temporarily stop the current copy job and give priority to a rush copy by using the Interrupt mode. To set: 1. Press [Copy] → [Interrupt]. 2. -
Page 117: Q Can I Scan An Original On The Machine And Save It To A Computer
Can I scan an original on the machine and save it to a computer? It is possible if you are using Windows. Install the Network ScanGear Driver in your computer, and then switch the network scan function to online. To Install the Driver: Install using the UFR II User Software CD-ROM that comes with the machine. -
Page 118: Q Can I Make Copies Or Send A Facsimile Of Different Size Originals At The Same Time
Can I make copies or send a facsimile of different size originals at the same time? You can make copies or send a facsimile of different size originals at the same time by using the Different Size Originals mode. The Different Size Originals mode enables you to copy or scan different size originals (A3 and A4) together as one group by setting them in the feeder. -
Page 119: Q I Want To Send The Scanned Originals Via An E-Mail. Which Screen Do I Operate From
I want to send the scanned originals via an e-mail. Which screen do I operate from? You can send an e-mail from [Scan and Send] on the Main Menu screen. To set: 1. Press [Scan and Send] → [New Destination] → [E-Mail]. 2. -
Page 120: Q Can A Mark Be Applied To The Document That Has Been Scanned
Can a mark be applied to the document that has been scanned? The machine can print a stamp on the scanned document by using the Stamp mode. The Stamp mode can only be used with the Fax or Scan and Send function. Position at which Position at which stamp is applied... -
Page 121: Q Do I Need To Enter The Address Of The Recipient Every Time
Do I need to enter the address of the recipient every time? You can register destinations in the Address Book. Registering destinations, such as fax numbers, in the Address Book saves you the effort of entering the destination each time. Storing from the Remote UI: 1. -
Page 122: Q Can You Give Me Information On How To Send To The Smb Server And Specify Its Settings
Can you give me information on how to send to the SMB server and specify its settings? You can specify the settings using the following method. Setting the Shared Folder on the Computer-Side: Using Windows 7 1. Right-click the new folder → click [Property] → [Sharing]. 2. - Page 123 Specifying the File Server on the Touch Panel Display: Specifying the File Server by Host Search: 1. Press [Scan and Send] → [New Destination] → [File]. 2. Press the protocol drop-down list → [Windows (SMB)] → [Search Host]. 3. Enter the IP address of the computer to use as the file server in [Host Name] → press [Start Searching].
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Page 124: Q Can I Move The Address Book Registered On Another Canon Machine Onto This Machine
Can I move the Address Book registered on another Canon machine onto this machine? You can use the import and export mode of the Remote UI to move the Address Book. Exporting the Address Book from Another Canon Machine: 1. Click [Settings/Registration] → [Data Management] in <Management Settings>. -
Page 125: Can I Forward The Data Received Via Fax/I-Fax
Can I forward the data received via fax/I-fax? If you specify the forwarding settings, you can forward received documents that matches the previously set conditions to the Confidential Fax Inbox of this machine, other machines, or the file server. Forward Forward Con dencial Con dencial... -
Page 126: Q When Sending A Fax, Can The Machine Be Set So That The Sender's Fax Number And Name Be Displayed
Fax Number Name (TTI) Name Page Number Sender Information 11/11/2008 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta office 001/001 Registering the Sender’s Name: 1. Press 2. Press [Function Settings] → [Send] → [Fax Settings]. 3. Press [Register Sender Name (TTI)] → [Register/Edit] → enter sender’s name. -
Page 127: Can I Send A Fax To Multiple Destinations
Can I send a fax to multiple destinations? By specifying the destinations as indicated below, you can send a fax to multiple destinations at the same time. Manually Entering Multiple Destinations: You can enter up to 256 destinations. 1. Enter the fax number using (numeric keys), , and →... -
Page 128: Can I Change The Language Displayed On The Touch Panel Display
Can I change the language displayed on the touch panel display? You can change the language displayed from [Language/Keyboard Switch] on the Settings/Registration screen. Displayed Language: English Displayed Language: Other To set: 1. Press 2. Press [Preferences] → [Display Settings] → [Language/Keyboard Switch On/Off ]. 3. -
Page 129: Turned On
Can I change the screen or the order that the functions are displayed on the touch panel display when the power is turned ON? You can change the default display that appears after the machine is turned ON from [Default Screen at Startup] on the Settings/ Registration screen. -
Page 130: Q How Do I Change The Default Settings For The Copy From The Colour Mode To The Black Mode
How do I change the default settings for the Copy from the Colour mode to the Black mode? You can store the current settings as the default settings from [Change Default Settings] in on the Copy Basic Features screen. If the Black mode is set as the default settings, you can reduce the printing cost. -
Page 131: Q How Do I Change The Default Settings (Scan Settings And File Format) Of The Scan And Send Basic Features Screen
How do I change the default settings (scan settings and file format) of the Scan and Send Basic Features screen? You can store the current settings as the default settings from on the Scan and Send Basic Features screen. Before Change After Change To register the settings as the default settings: 1. -
Page 132: Q Is There A Way To Prevent A Transmission Error When Sending A Facsimile To A New Destination
Is there a way to prevent a transmission error when sending a facsimile to a new destination? If [Confirm Entered Fax Number] in on the Settings/Registration screen is set, a screen to enter the number for confirmation is displayed. By entering the number again, you can reduce the risk of transmission error. -
Page 133: Can I Change The Print Settings In The Printer Driver
Can I change the print settings in the printer driver? You can change the print settings of the printer driver from the computer you are using. Using Windows: 1. On the [Start] menu, click [Control Panel] → [Printer]. 2. Right-click the printer icon → click [Printing Preferences] → specify the printer settings. 3. - Page 134 Using a Macintosh: Page Settings: 1. Click [Page Setup] from the [File] menu in the application software. 2. Select each item as indicated below. Setting: [Page Attributes] Printer: The name of your printer 3. Click the <Settings> drop-down list → [Save as Default] → [OK]. Print Settings: 1.
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Page 135: Q When Copying, The Scan Screen For The Next Document Is Displayed. Is There A Way To Not Display This Screen
When copying, the Scan screen for the next document is displayed. Is there a way to not display this screen? If [Job Build] is set, the Scan screen for the next document is displayed. By cancelling the Job Build setting, the screen is not displayed. Scan Screen for Next Document Scan Screen for Next Document Cancelling the Job Build Mode:... -
Page 136: Can I Restrict The Number Of Colour Copies/Prints
Can I restrict the number of colour copies/prints? If Department ID Management is used, you can restrict the colour output within groups. Setting the Department ID Management and Registering the Password: 1. Press 2. Press [Management Settings] → [User Management] → [Department ID Management]. -
Page 137: Q The Content Of The Reverse Side Appears On The Copies
The content of the reverse side appears on the copies. You can erase the background colour of the original and prevent the original image on the reverse side of thin originals from appearing on the copies by using [Background Density]. Original Copy To set:... -
Page 138: Q The Quality Of The Image Sent By Fax Is Not Good
The quality of the image sent by fax is not good. Change the scan type or settings according to the type of original. Press [Preview] to check the document before sending. To set the Type of Originals and Exposure Settings: Text/Photo Mode Photo Printout Mode Text/Photo Mode Photo Printout Mode Text Mode... -
Page 139: Q The Printed Paper Appears Dirty. Also, The Colour Appears To Be Different From The Original
The printed paper appears dirty. Also, the colour appears to be different from the original. If streaks are printed on the paper or the image is not printed evenly, the feeder or inside of the machine may be dirty. Follow the procedure below to clean the machine. -
Page 140: Q The Edges Are Not Copied When I Perform Enlargement/Reduction
The edges are not copied when I perform enlargement/reduction. Check the orientation of the paper or set to automatically rotate the paper to ensure it is copied correctly. Perform the following operation. Check the Orientation of the Original: Check whether the orientation of the original in the feeder or on the platen glass matches the orientation of the paper loaded in the paper drawer. -
Page 141: Can I Output Paper To A Different Tray According To The Function
Can I output paper to a different tray according to the function? You can set the output tray for each function and set priorities for outputting paper. The output trays indicated by Tray A, B, and C differ according to the optional product attached to the machine. -
Page 142: What Are The Types Of Paper That I Can Use
What are the types of paper that I can use? You can load and print on the following paper. Paper Drawer • Paper Weight Cassette 1: 64 g/m to 120 g/m Cassette 2: 64 g/m to 163 g/m • Paper Size Paper Drawers 1: A3, A4, A4R, A5R, or Custom size (148 mm x 182 mm to 297 mm x 420 mm) Paper Drawer 2: 305 x 457 mm, A3, A4, A4R, A5R, Custom size (140 mm x 182 mm to 304 mm x 457 mm), or Envelopes Envelopes can be loaded into Paper Drawer 2 only if the Envelope Feeder Attachment-D1 is attached. -
Page 143: A Paper Jam Has Occurred. How Do I Solve This Problem
A paper jam has occurred. How do I solve this problem? How to clear the paper jam appears on the touch panel display. Follow the instructions to clear the paper jam. Fixing Unit (Inside the Main Unit) Feeder If the problem is still not resolved, see p. 82 to p. 103 in this manual. -
Page 144: Q Numbers Such As #009 And #850 Are Displayed On The Touch Panel Display. What Does This Mean
Numbers such as #00 and #0 are displayed on the touch panel display. What does this mean? These are error codes indicating that a job or operation did not complete successfully. This is displayed on the Details screen from [Log] on the Status Monitor/Cancel screen. Perform the necessary procedures by referring to the cause and remedy for the error codes listed on p.151 to p.154 of this manual, the e-Manual >... -
Page 145: Operation
It seems as though turning OFF the machine is different from the previous iR. I am afraid that this may be a wrong operation. For the previous iR, you needed to press and hold the control panel power switch for more than three seconds before the machine goes to the Shutdown mode. -
Page 146: Q The Touch Panel Display Is Completely Black
The touch panel display is completely black. The main power has not been turned ON, or the machine may have entered the Auto Sleep mode to save energy. Follow the procedure below. Turning the Main Power ON: 1. Check whether the power plug is firmly inserted into the outlet. 2. -
Page 147: Q I Have Just Sent An Important Document Via Facsimile. Can I Check To Make Sure That It Was Sent Correctly
I have just sent an important document via facsimile. Can I check to make sure that it was sent correctly? You can check the send job status from the Status Monitor/Cancel screen or receive notification of the sending result via e-mail. To check from the Status Monitor/Cancel screen: 1. -
Page 148: Q I Had Printed From The Computer, But I Did Not Find The Output. I Am Afraid That Someone May Have Taken It By Mistake
What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine. - Page 149 MEMO...
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Page 150: Self-Diagnostic Display
Self-Diagnostic Display This section describes the messages that appear on the touch panel display and the method for resolving them. Follow the message that appears to perform the required operation. A message appears in the following cases: • When scanning or printing could not be performed due to a mistaken operation •... - Page 151 Delete any unnecessary files in the Fax/I-Fax Inbox to free up the memory. (See e-Manual > Fax/I-Fax Inbox.) If this problem occurs frequently, contact your local authorized Canon dealer. Load paper. The paper drawer is not inserted correctly. Insert the paper drawer as far as it will go. (See p. 53) Printing cannot be performed because the Load some paper.
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Page 152: List Of Error Codes Without Messages
List of Error Codes without Messages When a job or operation is not completed normally, check the error code, and perform the corresponding operation that is required. Error codes can be checked on the Details screen from [Log] on the Status Monitor/Cancel screen. (See e-Manual > Status Monitor/Cancel.) For sending, receiving, and fax jobs, the error code is printed in the transmission result field on the Communication Management Report or TX Report. - Page 153 ON again. If the operation still cannot be performed correctly, turn the main power switch OFF, remove the power plug from the outlet, and contact your local authorized Canon dealer. # The client machine is not functioning while delivering the Check the client machine and network.
- Page 154 [Management Settings] (Settings/Registration) on the destination client machine. # Device information could not be delivered because it included Contact your local authorized Canon dealer. a language that cannot be handled by the destination client machine. # The job was cancelled because the memory for saving Contact your System Manager.
- Page 155 List of Error Codes without Messages (Last Page) Error Code Cause Remedy #0 A paper jam occurred during printing. Perform printing again. Transparencies not made for the machine was used. Perform printing again using transparencies made for the machine. You have sent a print job using a PDL that is not supported by Confirm the PDLs supported by the machine with your system the machine.
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Page 156: How To Use The E-Manual
How to Use the e-Manual Follow the procedure below to install the e-Manual. Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install] or [Display Manual]. If you select [Install], the e-Manual is saved in the [Documents] folder on your computer. If the shortcut icon created on the Desktop or if the [index. - Page 157 Select from functions PDF manuals The instructions of each function and operation method are Click to display the Basic Operation Guide and Setup Guide in the described. PDF format. [Top] Select from purpose The top page of the e-Manual is displayed. This section includes the introduction of functions of the machine for each purpose.
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- Page 160 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)