Canon imageRUNNER ADVANCE C2225 Basic Operation Gude

Canon imageRUNNER ADVANCE C2225 Basic Operation Gude

Hide thumbs Also See for imageRUNNER ADVANCE C2225:
Table of Contents

Advertisement

Basic Operation Guide

ENG
After you finish reading this guide, store it in a safe place for future reference.

Advertisement

Table of Contents
loading

Summary of Contents for Canon imageRUNNER ADVANCE C2225

  • Page 1: Basic Operation Guide

    Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference.
  • Page 2: Table Of Contents

    How To Use This Manual How To Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
  • Page 3 ■ Troubleshooting ■ Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •102 Reducing the Frequency of Paper Jams •...
  • Page 4: Machine

    How To Use This Manual Refer to the following manuals included with your machine according to your needs. ● ■ Before■Using■This■Machine ■ Describes precautions for using the machine. Before Using This Machine ■ Includes the specifications of the machine. Read this guide first. Please read this guide before operating this product.
  • Page 5: Machine

    ● ■ e-Manual ■ Describes all the functions of the machine. Also provided with a search function that is useful for finding and checking information. ■ Includes "Practical Workflows," which introduces flows of practical operations using functions of the machine. ●...
  • Page 6 How to Use This Manual (e-Manual) ● ■ Follow■the■procedure■below■to■install■the■e-Manual.■ ● Windows 1. Insert the e-Manual CD-ROM in your computer. 2. Select the language for the e-Manual. 3. Select [Install] If you select [Display Manuals], the e-Manual is displayed without installation. 4.
  • Page 7 ■ Select■from■functions ■ Select■from■purpose The instructions of each function and operation method are described. This section includes the introduction of functions of the machine for each purpose. ■ [Top] ■ [Office■Locations] The top page of the e-Manual is displayed. Inquiries for the machine are displayed. ■...
  • Page 8 MEMO...
  • Page 9 Before You Start Using This Machine What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Revolutionary Documentation Work with an Evolving Multitasking Machine•...
  • Page 10: What This Machine Can

    What This Machine Can Do Revolutionary■Documentation■Work■with■an■Evolving■Multitasking■ Machine Send Outside the Company Color Scan Original Function Telephone Line Function I-Fax Send Internet Function Copy MEAP Function Function E-Mail Copy/Print Print Function Remote UI Function In-Company File Server E-Mail Computer The imageRUNNER ADVANCE C2230/C2225 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imageRUNNER ADVANCE C2230/C2225 represents the ultimate in a digital multitasking machines.
  • Page 11 ● ● Send Documents (E-Mail/Fax/I-Fax/File Use Memory Media Server) You can scan and store documents in the memory media connected to the USB port. You can also print stored files directly from the memory You can send scanned documents by e-mail or I-fax, as well as store media.
  • Page 12: Main Power And Energy Saver Key

    Main Power and Energy Saver Key The machine is provided with a main power switch and the Energy Saver key. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock . ● How to Turn ON the Main Power Make sure that the power plug is firmly inserted into the power outlet, and then turn ON the main power of the machine following the procedure below.
  • Page 13: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts of the machine. External■View This■section■contains■an■external■view■of■the■imageRUNNER■ADVANCE■C2230. When■the■Cassette■Feeding■Unit-AF1,■Inner■Finisher-F1,■Inner■Finisher■Additional■Tray-A1,■and■Copy■Tray-J1■are■attached:...
  • Page 14 Parts and Their Functions ■ Output■Tray ■ Multi-Purpose■Tray Prints and copies are output to this tray. Use the multi-purpose tray to feed paper manually, and for loading nonstandard paper stock, such as envelopes. ■ Control■Panel Includes the keys, touch panel display, and indicators required for ■...
  • Page 15: Internal View

    Internal■View This■section■contains■an■external■view■of■the■imageRUNNER■ADVANCE■C2230. When■the■Cassette■Feeding■Unit-AF1,■Inner■Finisher-F1,■Inner■Finisher■Additional■Tray-A1,■and■Copy■Tray-J1 are■attached: ■ Platen■Glass ■ Toner■Replacement■Cover Use the platen glass when scanning books, thick originals, thin Open this cover to replace the toner cartridge. originals, transparencies, etc. ■ Toner■Cartridge ■ Upper■Cover■of■the■Fixing■Unit When toner runs out, pull out the toner cartridge, and replace it with Open this cover to clear a paper jam in the fixing unit.
  • Page 16: Feeder

    Parts and Their Functions Feeder ■ Feeder■Cover ■ Original■Set■Indicator Open this cover to remove jammed paper. Lights when originals are placed in the original supply tray. ■ Slide■Guides ■ Document■Feed■Scanning■Area Adjust these guides to match the width of the original. Scans documents sent from the feeder.
  • Page 17: Control Panel And Touch Panel Display

    The settings screen for each function is shown on this display. Six panel display. When the Error indicator maintains a steady red light, function keys are displayed by default. contact your local authorized Canon dealer. ■ Numeric■keys ■ Processing/Data■Indicator Press to enter numerical values.
  • Page 18 Control Panel and Touch Panel Display ● Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing [Quick Menu]. If you are using a login service, Quick Menu screen set for each user appears.
  • Page 19: Main Menu Screen Settings

    Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may differ, depending on the function. •...
  • Page 20 Main Menu Screen Settings ● Other Main Menu Settings You can set whether the shortcut buttons for modes such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen. → [Other Main Menu Settings]. 1.
  • Page 21: Changing Settings According To Your Needs

    Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.
  • Page 22 MEMO...
  • Page 23: Flow Of Basic Operations

    Flow of Basic Operations How to Make a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Things You Can Do with the Copy Functions •...
  • Page 24: How To Make A Copy

    How to Make a Copy This section describes the flow of basic copy operations. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass.■ Select■[Copy]■from■the■Main■Menu■screen. Press [Copy]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up. Copy Basic Features Screen is displayed.
  • Page 25 Setting■the■Number■of■Copies Start■Copying Enter■the■number■of■copies. After■specifying■the■settings,■press■ (Start). Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original. After all of the originals are (Clear) →...
  • Page 26: Things You Can Do With The Copy Functions

    Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/4) screen. The [Options] screen is divided into four screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 27 [Options]■1/4 [Favorite■Settings] [Job■Build] You can register frequently used copy settings. You can recall You can scan originals that are too many to be placed at once, the registered frequently used settings for future use. by dividing them into multiple batches. After all originals are scanned, copying is started.
  • Page 28 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/4 and 3/4) screen of the Copy function. The [Options] screen is divided into four screens. Pressing on the bottom right of the screen displays the next or previous screen. [Options]■2/4 [Add■Cover] [Document■Scan■Lock]...
  • Page 29 [Options]■3/4■ [Color■Balance] [Print■Date] You can make fine adjustments to the color by varying the You can copy the date (day, month, and year) onto the relative strength and density of yellow, magenta, cyan, and output. You can specify the size, position, or direction of the black.
  • Page 30 How to Make a Copy Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (4/4) screen of the Copy function. The [Options] screen is divided into four screens. Pressing on the bottom right of the screen displays the next or previous screen. [Options]■4/4 [Shift] [Nega/Posi]...
  • Page 32: Sending A Fax

    Sending a Fax This section describes the flow of basic fax operations. An optional product is required to use the Fax function. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■platen■glass. Select■[Fax]■from■the■Main■Menu■screen. Press [Fax]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be scanned face up.
  • Page 33 Specify■the■destination. Start■Sending■the■Fax Enter■the■fax■number.■ After■specifying■the■settings,■press■ (Start). Press (Start). Enter the fax number using the numeric keys. If you want to enter two or more fax numbers, press [OK] → enter the next destination. If the following screen appears, press (Start) to scan the next original. After all of the originals are scanned, press [Start Sending].
  • Page 34: Things You Can Do With The Fax Functions

    Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Basic Features screen and the screen for specifying the destination of the Fax function. An optional product is required to use the Fax function. Fax■Basic■Features■Screen [Details] Resolution...
  • Page 35 Screen■for■Specifying■the■Fax■Destination [Pause] [Subaddress] Press to insert a pause of several seconds in the fax number You can send or receive fax documents with increased that you are dialing. If you insert a pause, the letter <p> security by attaching a subaddress and a password to your fax appears between the numbers, and the letter <P>...
  • Page 36 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
  • Page 37 [Options]■2/2 [Job■Build] [Job■Done■Notice] You can scan originals that are too many to be placed at once, Press to have the machine notify the user through e-mail by dividing them into multiple batches. After all originals are when the fax job is done. scanned, sending is started.
  • Page 38: Sending Scanned Data (E-Mail/I-Fax/File Servers)

    Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the flow of basic scan and send operations. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■scanned■glass. Select■[Scan■and■Send]■from■the■Main■Menu■screen. Press [Scan and Send]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be scanned face up. Scan and Send Basic Features screen is displayed.
  • Page 39 Specify■the■Destination Start■Sending Press■[Address■Book]■→■select■destination■→■press■[OK]. After■specifying■the■settings,■press■ (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations → press If the following screen appears, press (Start) [OK].
  • Page 40: Things You Can Do With The Scan And Send Functions

    Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Basic Features screen and the screen for specifying the destination of the Scan and Send function. Scan■and■Send■Basic■Features■Screen [Address■Book] [Send■to■Myself]...
  • Page 41 Scan■and■Send■Basic■Features■Screen■(Destination■Set) [Previous■Settings] File■Format You can recall the three most recent destinations or send If you are sending to an e-mail address or file server, you can settings. You can send using the recalled destination or specify the file format. You can select from PDF, XPS, OOXML settings.
  • Page 42 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/3, 2/3, and 3/3) screen of the Scan and Send function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 43 [Options]■2/3 [Job■Build] [Preview] You can scan originals that are too many to be placed at once, This mode enables you to preview the scanned data of your by dividing them into multiple batches. After all originals are originals and to check the page count before sending your scanned, sending is started.
  • Page 44 Useful Send Functions (Last Page) Things You Can Do with the Scan and Send Functions [Options]■3/3 [File■Name] [Reply-to] If you set PDF (OCR) or XPS (OCR) as the file format, you can You can specify a reply-to address when sending an e-mail or set [Auto (OCR)] to 'On' to automatically extract the first text I-fax.
  • Page 46: Storing Scanned Data

    Storing Scanned Data This section describes the flow of basic Scan and Store operations. It also describes an example of how to store scanned data in memory media. Placing■Originals Selecting■Function Place■the■original■on■the■feeder■or■the■scanned■glass. Select■[Scan■and■Store]■from■the■Main■Menu■screen. Press [Scan and Store]. Placing■originals■in■the■feeder Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be scanned face up.
  • Page 47 Select■Storage Start■Scanning After■specifying■the■settings,■press■ (Start). Specify■memory■media■that■you■want■to■store■the■file■in. Select the desired memory media. Press (Start). Press [Scan]. If the following screen appears, press (Start) to scan the next original. After all of the originals are scanned, press [Start Storing]. The Scan screen is displayed. You can set various scan functions.
  • Page 48: Things You Can Do With The Scan And Store Functions

    Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
  • Page 49 [Options] [Book■ ■2■Pages] [Job■Build] You can scan facing pages such as in a book one sheet at a You can scan originals that are too many to be placed at once, time. by dividing them into multiple batches. After all originals are scanned, storing is started.
  • Page 50: Printing Stored Data

    Printing Stored Data This section describes the flow of basic Access Stored Files operations. The procedure for printing files stored in memory media is used here as an example. Selecting■Function Select■Storage Select■[Access■Stored■Files]■from■the■Main■Menu■screen. Specify■the■storage■location■for■the■file. Press [Access Stored Files]. Select [Memory Media] from the Storage Selection screen. Select the desired memory media.
  • Page 51 Select■File Start■Printing Select■the■file■that■you■want■to■print■→■press■[Print]. After■specifying■the■settings,■press■[Start■Printing]. Select the file to print. Press [Start Printing]. You can set various print settings on the screen Press [Print]. displayed when [Change Print Settings] is pressed. For more information, see from p. 53 to p. 54 in this manual.
  • Page 52: Things You Can Do With The Access Stored Files Functions (File Operation)

    Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored files, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit files stored in memory media. Select the file that you want to edit from the list of stored files, press [Edit File], and the following screen is displayed.
  • Page 53: Things You Can Do With The Access Stored Files Functions (Print)

    Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored files. If you select the file that you want to print from the list of stored files and press [Print], the following screen is displayed. To print a PDF file, optional products are required.
  • Page 54 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions in [Options] on the Print Settings screen of Access Stored Files. [Options]■(Network/Memory■Media) [Resolution] [Password■to■Open■a■Doc.] If the resolution is high, you can print fine text and images You can print password protected PDF files by entering the clearly.
  • Page 56: Operating The Machine From A Computer (Remote

    Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine's functions by using your computer's Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
  • Page 57 Remote UI (Last Page) Accessing■the■Remote■UI■from■a■Web■ Checking■the■Job■Status■and■Specifying■ Browser. the■Settings Access■the■Remote■UI■from■a■Web■browser. Check■the■job■status■and■specify■the■settings. Enter the IP address of the machine in the address bar of the Web browser. To■check■the■job■status: Click [Status Monitor/Cancel]. Press [ENTER] on the keyboard. To■specify■the■settings: To login as the administrator, enter the System Manager ID and System PIN →...
  • Page 58: Printing From A Computer

    Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the flow of basic operations to print data from your computer. Display■Print■Settings■Screen Display■Properties■Screen■of■Printer■...
  • Page 59 * A printer driver is software required for printing from application software. Specify■Print■Settings Start■Printing Specify■the■print■settings. After■specifying■the■settings,■click■[OK]. Specify the desired settings → click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
  • Page 60 MEMO...
  • Page 61: Routine Maintenance

    Routine Maintenance Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Loading Paper into a Paper Drawer •...
  • Page 62: Loading Paper

    Loading Paper This section describes how to load paper. Loading Paper into a Paper Drawer If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers.
  • Page 63 Open the paper drawer . 1.■ Press■the■open■button■on■ the■paper■drawer■in■which■ you■want■to■load■paper. 2.■ Grip■the■handle,■and■pull■ out■the■paper■drawer■until■it■ stops. Prepare the paper to load . Open■a■package■for■paper,■and■ remove■the■paper■stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack into the paper drawer . 1.■ Make■sure■that■the■paper■ 1, 2 size■setting■of■the■paper■ drawer■matches■the■size■ of■the■paper■to■load■in■the■ paper■drawer. 2.■ Load■the■paper■stack■against■...
  • Page 64 • Paper which is curled must be straightened out before loading it into the paper drawer. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark ( ), or if the paper drawer is not completely pushed into the machine. • Make sure that the height of the paper stack does not exceed the loading limit mark ( • Always check that the paper drawers are in place. • When loading paper into the paper drawer for the first time, set the paper size plate to match the paper size being loaded. (See “Adjusting a Paper Drawer to Hold a Different Paper Size, ” on p. 65.) • The following paper sizes and number of sheets can be loaded in the Paper Drawers 1 and 2: • Paper Drawer 1: 520 sheets (21 lb bond (80 g/m • Paper Drawer 2: 550 sheets (21 lb bond (80 g/m • If there are instructions on the paper package about which side of the paper to load, follow those instructions. • When the paper is loaded into the paper drawer, the side facing up is the one printed on. • If problems, such as poor print quality or paper jams occur, try turning the paper stack over and reloading it. • For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see e-Manual > Copy. • Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • If paper runs out and printing is stopped, load a new paper stack. Printing restarts after the new paper stack is loaded. • If you print on the paper which has absorbed moisture, steam may come out from the output area of the machine. This is because the moist on the paper evaporates when the high temperature is applied when a toner is fixed to the paper. It is not a malfunction. (This especially happens in low room temperature.)
  • Page 65: Adjusting A Paper Drawer To Hold A Different Paper Size

    Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a different size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper . Remove the paper loaded in the paper drawer .
  • Page 66 Load the appropriate size paper into the paper drawer . 1.■ Make■sure■that■the■paper■ 1, 2 size■setting■of■the■paper■ drawer■matches■the■size■ of■the■paper■to■load■in■the■ paper■drawer. 2.■ Load■the■paper■stack■against■ the■right■wall■of■the■paper■ drawer. Change the paper drawer's paper size plate to match the new paper size . 1.■ Open■the■inside■cover■of■the■ paper■drawer,■and■lift■up■the■ plate. 2.■...
  • Page 67: Loading Pre-Punched Paper

    Loading Pre-Punched Paper You can load pre-punched paper in a paper drawer or the multi-purpose tray. When loading pre-punched paper, take note of the orientation of the binding holes and the image. When the paper is loaded into the multi-purpose tray, the side facing down is the one printed on. • If you want to output prints with the printed face down, select plain paper with horizontal (landscape) orientation in [Select Paper]. (See e-Manual > Basic Operations.) Loading Transparencies...
  • Page 68: Loading Envelopes Using The Envelope Feeder Attachment-D1 (Optional)

    - Curled, creased, or folded envelopes - Very thick or thin envelopes - Damp or wet envelopes - Torn envelopes - Irregularly shaped envelopes - Envelopes with clasps or windows - Envelopes that have already been sealed - Envelopes with holes or perforations - Envelopes with specially coated surfaces - Envelopes made of surface treated colored paper - Envelopes that are self-sticking, which use ink, glue, or other substances that can melt, burn, vaporize, or emit smells under the heat of a fixing unit (approximately 392°F). Depending on the materials used for the seal, the glue may melt under the fixing unit's heat, sealing the envelopes. • If the optional Copy Tray-J1 and Inner Finisher-F1 are attached, envelopes are output to any output tray other than the Copy Tray-J1, even if the Copy Tray-J1 is designated as the output tray destination. • If the optional Copy Tray-J1 and Inner 2Way Tray-F1 are attached, envelopes are output to any output tray other than the Copy Tray-J1, even if the Copy Tray-J1 is designated as the output tray destination. • If you are printing on envelopes, empty the output tray when up to 10 printed envelopes accumulate in the tray. • Envelopes should be stored in a place away from high-temperatures and humidity. • If there is a temperature difference between the location where the envelopes are stored and the location where the envelopes are being printed, leave the envelopes in the printing location at room temperature before you use them. • Correctly match the paper size plate, size switch, and [Register Envelope Drawer] in [Preferences] (Settings/Registration) with the size of the envelopes being loaded. Failure to do so may cause paper jams, dirty prints, or make the inside of the machine dirty. • If you want to adjust the width guides to load ISO-C5 envelopes, contact your local authorized Canon dealer. • For more information on envelope types that can be loaded in the Envelope Feeder Attachment-D1, see e-Manual > Basic Operations. • Sizes of the envelopes are as follows: - No. 10 (COM10): 4 1/8" x 9 1/2" (104.7 mm x 241.3 mm) - Monarch: 3 7/8" x 7 1/2" (98.4 mm x 190.5 mm) - DL: 4 3/8" x 8 5/8" (110 mm x 220 mm) - ISO-C5: 6 3/8" x 9" (162 mm x 229 mm)
  • Page 69: Preparing The Envelopes

    Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer. If envelopes are not neatly aligned before being loaded, a problem with the paper supply or a paper jam may occur. Fix any curls or bends before loading the envelopes. Take five envelopes, loosen them as shown, and then stack them together . Repeat■this■step■five■times■for■ each■set■of■five■envelopes. Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls .
  • Page 70 Press the envelope in the direction of the arrows . * Flap • Take particular care to spread the envelopes out in the direction that they will be fed. • If you use envelopes that have glue attached to their flaps, the glue may melt due to the heat and pressure of the fixing unit. • Do not print on the back side of the envelopes (the side with the flap). • If the envelopes become filled with air, flatten them by hand before loading them into the Envelope Feeder Attachment-D1.
  • Page 71: Loading Envelopes

    Loading Envelopes This section explains how to load envelopes into Paper Drawer 2. Open the drawer . 1.■ Press■and■release■the■button■ on■Paper■Drawer■2. 2.■ Grip■the■handle,■and■pull■ out■the■paper■drawer■until■it■ stops. Load the envelopes into the drawer . 1.■ Load■10■envelopes■at■a■time■ with■the■side■you■want■to■ print■on■facing■up.■While■ loading■the■envelopes,■press■ down■on■the■left■side■of■the■ receptacle■to■lock■them■into■ place. 2.■ Align■the■leading■edges■of■ the■envelopes,■and■make■...
  • Page 72: Loading The Envelope After Specifying The Size

    Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.
  • Page 73 Remove the drawer and envelopes . 1.■ Pull■and■lift■the■paper■ drawer■out■of■the■machine■ by■holding■its■left■and■right■ sides■with■both■hands. 2.■ Remove■the■envelopes■that■ are■loaded■in■the■paper■ drawer■(several■envelopes■at■ a■time). Slide the left guide to align it with the mark for the desired envelope size . Adjust the front guide . 1.■ Loosen■the■two■screws■fixing■ the■front■width■guide■of■the■ envelope■feeder■attachment.
  • Page 74 Adjust the rear width guide in the same way as in step 4 . Load the envelopes . 1.■ Load■10■envelopes■at■a■time■ with■the■side■you■want■to■ print■on■facing■up.■While■ loading■the■envelopes,■press■ down■on■the■left■side■of■the■ receptacle■to■lock■them■into■ place. 2.■ Align■the■leading■edges■of■ the■envelopes,■and■make■ sure■that■they■are■held■in■ place■under■the■claws. Load■the■envelopes■as■shown■below. * Be aware of the orientation of the envelopes when loading • Envelopes which have been rolled or curled must be straightened out prior to use.
  • Page 75 Insert the drawer . 1.■ Gently■push■the■paper■drawer■back■into■the■machine■until■it■clicks■into■place■in■the■closed■ position. 2.■ Check■the■paper■size■plate,■and■then■register■the■envelope■size■in■Settings/Registration. For details on how to register envelope sizes, see e-Manual > Settings/Registration. When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury . Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.
  • Page 76: Replacing The Stamp Ink Cartridge (Feeder)

    Replacing the Stamp Ink Cartridge (Feeder) Originals sent via the feeder can be stamped to indicate that they have been sent. Replace the stamp ink cartridge when the stamp mark is faint or no longer visible. When replacing the stamp ink cartridge, take care not to allow ink to come into contact with your hands or clothing .
  • Page 77 Close the covers . 1.■ Close■the■inner■cover. 2.■ Close■the■feeder■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 78: Replacing The Staple Cartridge (For Optional Products)

    (For Optional Products) This section describes how to replace the staple case and staple cartridge in the stapler unit and saddle stitcher unit. • The Staple Finisher-M1, Booklet Finisher-M1, and Inner Finisher-F1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine. Replacing the Staple Cartridge in the Stapler Unit (Staple Finisher-M1/Booklet Finisher-M1) When the Staple Finisher-M1 or Booklet Finisher-M1 is almost out of staples and the staple cartridge in the stapler unit must...
  • Page 79 Pull out the empty staple cartridge from the staple case . 1.■ Press■the■areas■indicated■by■ PUSH■on■both■sides■of■the■ staple■case. 2.■ Once■you■have■released■the■ spring-loaded■case,■pull■out■ the■staple■cartridge. Insert a new staple cartridge into the staple case . 1.■ Insert■a■new■staple■cartridge. 2.■ Press■the■spring-loaded■ case■down■until■it■clicks■into■ place. 3.■ Remove■the■seal■holding■the■ staples■together,■by■pulling■ it■straight■out. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.
  • Page 80: Replacing The Staple Case In The Saddle Stitcher Unit (Booklet Finisher-M1)

    When the saddle stitcher unit of the Booklet Finisher-M1 is almost out of staples and the staple case must be replaced, a screen prompting you to replace the staple case appears on the touch panel display. Follow the procedure described below to replace the staple case. If necessary, remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit. • This procedure is necessary only if the Booklet Finisher-M1 is attached (the Booklet Finisher-M1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine. • Remove the black part on the end before inserting the staple case.
  • Page 81 Open the front cover of the finisher . Pull out the saddle stitcher unit, and then push the stapler unit up . 1.■ Grip■the■handle■of■the■ saddle■stitcher■unit,■and■pull■ out■until■it■stops. 2.■ Pull■the■stapler■unit■of■the■ saddle■stitcher■unit■towards■ you,■and■then■push■it■up. *1 Stapler Unit *2 Saddle Stitcher Unit Insert the new staple case . 1.■...
  • Page 82: Replacing The Staple Cartridge (Inner Finisher-F1)

    Push the saddle stitcher unit back into its original position . 1.■ Pull■the■stapler■unit■towards■ you,■and■then■push■it■down■ into■its■original■position. 2.■ Grip■the■handle■of■the■ saddle■stitcher■unit,■and■ return■it■to■its■original■ position. When pushing the saddle stitcher unit back into its original position, be careful not to get your fingers caught, as this may result in personal injury . Close the front cover of the finisher .
  • Page 83 Pull out the empty staple cartridge from the staple case . 1.■ Press■the■areas■indicated■by■ PUSH■on■both■sides■of■the■ staple■case. 2.■ Once■you■have■released■the■ spring-loaded■case,■pull■out■ the■staple■cartridge. Insert a new staple cartridge into the staple case . 1.■ Insert■a■new■staple■cartridge. 2.■ Press■the■spring-loaded■ case■down■until■it■clicks■into■ place. 3.■ Remove■the■seal■holding■the■ staples■together,■by■pulling■ it■straight■out. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.
  • Page 84: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, a message appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed. When all of the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display.
  • Page 85 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables, ” on p. 98. • Do not replace toner cartridges until the message prompting you to do so appears. • Do not attempt to replace the toner cartridge while the machine is printing. • The color of the toner to be replaced is displayed on the touch panel display. If multiple toner cartridges must be replaced, replace the toner cartridges in the following order: Black, Yellow, Magenta, Cyan. • If you continue copying or printing in black-and-white after cyan, magenta, or yellow toner runs out, do not remove the depleted toner cartridges from the machine. • You can set the machine to display a message indicating that the remaining toner is low. (See e-Manual > Settings/ Registration.) • When a message that the toner is low appears, approximately 1,000 pages can still be printed. It is recommended that you get a new toner cartridge ready for replacement before the toner runs out. • Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or [Next] on the touch panel display. • If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge. • If black toner is left, you can continue copying and printing in black-and-white. • After replacing toner cartridges, if printed colors are different from the colors printed before you replaced the toner cartridges, perform [Auto Adjust Gradation] in [Adjustment/Maintenance]. (See e-Manual > Settings/Registration.) Press [ If the Black toner or all of the toners run out, this step is not necessary.
  • Page 86 Remove the displayed color's toner cartridge . 1.■ Open■the■front■cover■of■the■main■ unit. 2.■ Completely■open■the■cover■for■the■ toner■cartridge■to■replace. 3.■ Pull■out■the■toner■cartridge. Pull the toner cartridge out halfway, and then remove it completely while supporting it and keeping it straight with your other hand from underneath. Do not burn or throw used toner cartridge into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire .
  • Page 87 Prepare the new toner cartridge . 1.■ Open■a■package■containing■the■ indicated■color's■toner■cartridge,■and■ remove■the■toner■cartridge. 2.■ Hold■the■new■toner■cartridge■in■both■ hands,■as■shown■on■the■left,■and■ gently■tilt■it■several■times. 3.■ Remove■the■protective■cap■from■the■ new■toner■cartridge. Twist■the■protective■cap■of■the■new■ toner■cartridge■in■the■direction■of■the■ arrow■to■remove■it. Insert the new toner cartridge . 1.■ Align■the■arrow■on■the■ring■near■ the■end■of■the■new■toner■cartridge■ with■the■arrow■on■the■toner■inlet■ of■the■machine,■as■indicated■in■the■ diagram. 2.■ Push■the■new■toner■cartridge■in■as■ far■as■possible. Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand.
  • Page 88 Close the covers . 1■ Close■the■cover■for■the■toner■ cartridge■you■replaced. 2■ Close■the■front■cover■of■the■main■ unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 89: Replacing The Waste Toner Container

    • If toner gets onto your hands or clothing, wash it off immediately with cold water . Washing it off with warm water will set the toner, and make it impossible to remove the toner stains . • Your local authorized Canon dealer will dispose of used waste toner containers. Use the provided cover to cover up the opening of the used waste toner container.
  • Page 90 Pull out the waste toner container from the left rear side of the machine . 1.■ Open■the■cover■for■the■waste■toner■ container. 2.■ Pull■out■the■waste■toner■container. Back Left Side of the Main Unit Attach the provided cover to the used waste toner container . 1.■ Remove■the■cover■from■the■used■ waste■toner■container.
  • Page 91 Put the bag containing the used waste toner container into the box . Insert the new waste toner container . 1.■ Insert■the■new■waste■toner■ container. 2.■ Close■the■cover■for■the■waste■toner■ container. When closing the cover for the waste toner container, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 92: Routine Cleaning

    Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. ● ■ Platen■glass ● ■ Underside■of■the■feeder ● ■ Feeder's■rollers • When cleaning the machine, first turn OFF the main power switch, and disconnect the power cord . Failure to observe these steps may result in a fire or electrical shock .
  • Page 93: Manual Feeder Cleaning

    Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder's rollers. Clean the rollers of the feeder with a cloth dampened with water, and wipe them with a soft, dry cloth. • Spin the rollers while cleaning them.
  • Page 94 Clean the transparent plastic area on top of the inner cover . 1.■ Clean■the■plastic■area. 2.■ Close■the■inner■cover. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury . Clean the feeder scanning area . 1.■...
  • Page 95 Clean the roller and the surrounding area . 1.■ Turn■the■roller■while■turning■ the■feed■dial. 2.■ Clean■the■area■while■turning■ the■roller. 3.■ Close■the■feeder. When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury . Close the feeder cover . When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 96: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. Press (Settings/Registration) . Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder] . Place 10 sheets of blank paper into the feeder →...
  • Page 97: Cleaning The Inside Of The Main Unit

    Cleaning the Inside of the Main Unit If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, perform automatic cleaning of the inside of the main unit. Press (Settings/Registration) .
  • Page 98: Consumables

    Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ● ■ Recommended■Paper In addition to plain paper (12"...
  • Page 99 . Keep toner out of the reach of small children . If toner is ingested, consult a physician immediately . • Store toner cartridges in a cool location, away from direct sunlight. (The recommended storage conditions are temperatures below 86°F, and humidity below 80%.) • [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner. For more information, see http://www.canon.com/counterfeit. ● ■...
  • Page 100 ● ■ Genuine■Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
  • Page 101: Troubleshooting

    Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 102: Clearing Paper Jams

    • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper . If you cannot remove the paper, contact your local authorized Canon dealer . • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing .
  • Page 103: Locations Of Paper Jams

    Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Main Unit (p. 105), Inside the Fixing Unit (p. 112) Cassette Feeding Unit-AF1 (Optional) (p. 117) Paper Drawer 1/Paper Drawer 2 (p.
  • Page 104 Inside the Top Cover of the Finisher (p. 123) Buffer Pass Unit-K1 (p. 124) Inside the Front Cover (p. 125) Inside the Front Cover (p. 125) Inner 2Way Tray-F1 (Optional) (p. 131)
  • Page 105: Main Unit

    Main Unit Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • If paper is loaded in the multi-purpose tray, make sure to remove any paper from the multi-purpose tray first. • If the Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. When No Optional Tray or Finisher Is Attached If the optional Inner 2Way Tray-F1, Copy Tray-J1, Inner Finisher-F1, Staple Finisher-M1, or Booklet Finisher-M1 is not attached, follow the instruction below to remove jammed paper.
  • Page 106 Remove any jammed paper inside the lower right cover of the main unit . 1.■ Grip■the■handle,■and■open■the■lower■ right■cover■of■the■main■unit. 2.■ Remove■any■jammed■paper■inside■ the■lower■right■cover■of■the■main■ unit. Remove any jammed paper in the first output tray . The fixing unit and its surroundings inside the printer are hot during use . Make sure the fixing unit is completely cool before removing the jammed paper .
  • Page 107 Close the lower right cover of the main unit . When closing the covers, be careful not to get your fingers caught, as this may result in personal injury . Gently close the lower right cover until it clicks into place in the closed position. Follow the instructions on the screen . The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
  • Page 108 When an Optional Tray or Finisher Is Attached If the optional Inner 2Way Tray-F1, Copy Tray-J1, Inner Finisher-F1, Staple Finisher-M1, or Booklet Finisher-M1 is attached, follow the instructions below to remove any jammed paper. Remove any jammed paper protruding from the output tray . Open the paper drawer's lower right cover and upper right cover →...
  • Page 109 Remove any jammed paper inside the lower right cover and upper right cover of the main unit . 1.■ Grip■the■handle,■and■open■the■lower■ right■cover■of■the■main■unit. 2.■ Grip■the■green■handle,■and■open■the■ upper■right■cover■of■the■main■unit. 3.■ Remove■any■jammed■paper■inside■ the■lower■right■cover■of■the■main■ unit. Remove any jammed paper protruding from the first output tray . 1.■ ■Remove■any■jammed■paper■on■top■ of■the■fixing■unit.
  • Page 110 Remove any jammed paper from the upper and/or lower parts of the duplexing unit . Remove any jammed paper in the duplexing unit . 1.■ Lift■the■duplexing■unit. 2.■ Remove■any■jammed■paper. 3.■ Push■the■duplexing■unit■back■into■its■ original■position.
  • Page 111 Close the upper right cover and lower right cover of the main unit . 1.■ Close■the■upper■right■cover■of■the■ main■unit. 2.■ Close■the■lower■right■cover■of■the■ main■unit. When closing the covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury . Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit.
  • Page 112: Inside The Fixing Unit

    Inside the Fixing Unit If a message indicating there is a paper jam inside the fixing unit appears, follow the procedure described below to remove the jammed paper. The fixing unit and its surroundings inside the printer are hot during use . Make sure the fixing unit is completely cool before removing the jammed paper .
  • Page 113 Remove the jammed paper . 1.■ Place■the■fixing■unit■on■a■flat■surface. 2.■ Open■the■fixing■unit■cover■and■ remove■the■jammed■paper. Install the fixing unit . 1.■ Hold■the■fixing■unit■by■the■parts■ indicated■in■blue. 2.■ Gently■slide■the■fixing■unit■back■into■ place. Gently push the fixing unit back into the machine until it clicks into place.
  • Page 114 Close the lower right cover of the main unit . When closing the covers, be careful not to get your fingers caught, as this may result in personal injury . • Gently close the lower right cover until it clicks into place in the closed position. • The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 115: Paper Sources

    Paper Sources Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Cassette Feeding Unit-AF1 is an optional product. • If paper is loaded in the multi-purpose tray, remove the loaded paper. Paper Drawer 1/Paper Drawer 2 Remove any jammed paper inside the paper drawer's upper right cover .
  • Page 116 Remove any jammed paper inside the lower right cover of the main unit . 1.■ Grip■the■handle,■and■open■the■lower■ right■cover■of■the■main■unit. 2.■ Remove■any■jammed■paper. 3.■ Close■the■lower■right■cover■of■the■ main■unit. When closing the lower right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 117 Cassette Feeding Unit-AF1 (Optional) Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. The Cassette Feeding Unit-AF1 is an optional product. Open the paper drawer's lower right cover and upper right cover . 1.■...
  • Page 118 Remove any jammed paper inside the lower right cover of the main unit . 1.■ Open■the■lower■right■cover■of■the■ main■unit. 2.■ Remove■any■jammed■paper. 3.■ Close■the■lower■right■cover■of■the■ main■unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 119 Remove any jammed paper inside the paper drawer . 1.■ Press■and■release■the■button■on■the■ paper■drawer■3■or■4. 2.■ Grip■the■handle,■and■pull■out■the■ paper■drawer■until■it■stops. 3.■ Remove■any■jammed■paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position . When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 120: Feeder

    Feeder Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. When removing jammed originals, take care not to cut your hands on the edges of the originals . Remove originals from the original supply tray .
  • Page 121 Open the inner cover, holding it by its front tab . Turn the feed dial inside the feeder cover in the direction of the arrow (clockwise), and remove any original jammed in the feeder cover . 1.■ Turn■the■feed■dial■to■the■right. 2.■ Remove■any■jammed■paper Remove any original jammed in the output tray .
  • Page 122 Close the feeder cover . 1.■ Close■the■inner■cover. 2.■ Close■the■feeder■cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury . Remove any jammed paper inside the feeder . 1.■ Open■the■feeder. 2.■ Remove■any■jammed■paper. 3.■...
  • Page 123: Staple Finisher-M1/Booklet Finisher-M1 (Optional)

    Staple Finisher-M1/Booklet Finisher-M1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Staple Finisher-M1, Booklet Finisher-M1, and Buffer Pass Unit-K1 are optional products. Inside the Top Cover of the Finisher Remove any jammed paper in the output part .
  • Page 124 Follow the instructions on the screen . The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Buffer Pass Unit-K1 Remove any jammed paper in the buffer pass unit . 1.■ Open■the■buffer■pass■unit. 2.■ Remove■any■jammed■paper. 3.■ Close■the■buffer■pass■unit. When closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 125: Booklet Finisher-M1 (Optional)

    Booklet Finisher-M1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Booklet Finisher-M1 is an optional product. Inside the Front Cover Open the front cover of the finisher . Remove any jammed paper from the upper delivery guide .
  • Page 126 Remove any jammed paper from the lower delivery guide . 1.■ Turn■the■lever■on■the■lower■ delivery■guide■to■the■right■ until■it■stops,■and■then■tilt■ the■lower■delivery■guide■to■ the■right. 2.■ Remove■any■jammed■paper. 3.■ Return■the■delivery■guide■to■ its■original■position. * Lower Delivery Guide When returning the lower delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 127 Saddle Stitcher Unit Open the front cover of the finisher . Turn the knob on the right in the direction of the arrow (counterclockwise) until it stops . While pushing in the knob on the left, turn it in the direction of the arrow (clockwise) .
  • Page 128 Remove any jammed paper protruding from the output part . Remove any jammed paper from the lower delivery guide . 1.■ Turn■the■lever■on■the■lower■ delivery■guide■to■the■right■ until■it■stops,■and■then■tilt■ the■lower■delivery■guide■to■ the■right. 2.■ Remove■any■jammed■paper. 3.■ Return■the■delivery■guide■to■ its■original■position. * Lower Delivery Guide When returning the lower delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 129: Inner Finisher-F1 (Optional)

    Inner Finisher-F1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Inner Finisher-F1 is an optional product. • If there is paper in the output tray, remove the output paper before proceeding with this procedure. • If the Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. Open the covers of the main unit . 1.■...
  • Page 130 Remove any jammed paper protruding from the output tray . If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. Printing and stapling resume after you clear the paper jam. Close the upper right cover and lower right cover of the main unit . 1.■ Close■the■upper■right■cover■of■the■ main■unit. 2.■ Close■the■lower■right■cover■of■the■ main■unit. When closing the upper right cover and lower right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 131: Inner 2Way Tray-F1 (Optional)

    Inner 2Way Tray-F1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Inner 2Way Tray-F1 is an optional product. • If the Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. Follow the instructions in "When an Optional Tray or Finisher Is Attached," in "Main Unit"...
  • Page 132: Copy Tray-J1 (Optional)

    Clearing Paper Jams (Last Page) Copy Tray-J1 (Optional) Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. • The Copy Tray-J1 is an optional product. • Remove all output paper from the Copy Tray-J1 before proceeding with this procedure. Follow the instructions in "When an Optional Tray or Finisher Is Attached,"...
  • Page 133: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●...
  • Page 134: Clearing Staple Jams (For Optional Products)

    Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.
  • Page 135: Staple Finisher-M1/Booklet Finisher-M1 (Optional)

    Staple Finisher-M1/Booklet Finisher-M1 (Optional) Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Staple Finisher-M1 and Booklet Finisher-M1 are optional products. Open the front cover of the finisher . *1 Booklet Finisher-M1 *2 Staple Finisher-M1 Lift and pull out the staple case from the stapler unit, holding it by the green...
  • Page 136 Remove any staples jammed in the staple case . 1.■ Push■down■the■tab■on■the■ staple■case. 2.■ Remove■all■of■the■staples■ that■slide■from■the■staple■ cartridge. 3.■ Return■the■tab■on■the■staple■ case■to■its■original■position. Gently push the staple case back into the finisher and push down firmly until it is securely in place . Close the front cover of the finisher . When closing the cover, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 137: Saddle Stitcher Unit Of The Booklet Finisher-M1 (Optional)

    Saddle Stitcher Unit of the Booklet Finisher-M1 (Optional) Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Make sure to close all covers and paper drawers of the machine before clearing any staple jams. • Before clearing a staple jam in the saddle stitcher unit, remove all paper that has been output to the booklet tray.
  • Page 138 Pull out the staple case containing the jammed staples, holding it by its left and right sides . Push up the tab on the staple case . 1.■ Push■down■Part■A■to■unlock. 2.■ Push■up■Part■B. Remove any jammed staples . 1.■ Remove■any■jammed■ staples. 2.■ Return■Part■B■to■its■original■ position.
  • Page 139 Return the staple case to its original position . Push■the■staple■case■in■until■it■ clicks■into■place. Gently push the saddle stitcher unit back into its original position . 1.■ Pull■the■stapler■unit■towards■ you,■and■then■push■it■down■ into■its■original■position. 2.■ Grip■the■handle■of■the■ saddle■stitcher■unit,■and■ return■it■to■its■original■ position. When returning the saddle stitcher unit to its original position, be careful not to get your fingers caught, as this may result in personal injury .
  • Page 140: Inner Finisher-F1 (Optional)

    Inner Finisher-F1 (Optional) Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staples. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Inner Finisher-F1 is an optional product. Remove any jammed paper protruding from the output tray . Pull out the staple case .
  • Page 141 Attach the staple case . 1.■ Gently■push■the■staple■case■ back■into■the■finisher■and■ push■down■firmly■until■it■is■ securely■in■place. 2.■ Close■the■front■cover■of■the■ finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury . After the cover is closed, the stapler unit may automatically perform a "dry" stapling operation to reposition the staples.
  • Page 142: If Memory Becomes Full During Scanning

    If Memory Becomes Full during Scanning The machine's memory can store up to approximately 6,200 pages of scanned images. Approximately 6,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Fax/I-Fax Inbox; and, printing from computer functions.
  • Page 143: When An Error Message Is Displayed

    When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: ● When■scanning■or■printing■cannot■be■performed■because■of■an■operational■error ■ ● When■you■need■to■make■a■decision■or■take■some■action■during■scanning■or■printing ■ ● When■you■need■to■make■a■decision■or■take■some■action■while■browsing■the■network ■ Example■of■an■Error■Message■on■the■Touch■Panel■Display Example■of■an■Error■Message■on■the■Web■Browser For information on error messages and instructions on resolving errors, see e-Manual >...
  • Page 144: When An Error Code Is Displayed

    When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: ●...
  • Page 145: Printer/Fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See "Troubleshooting" in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. The screens may differ, depending on the operating system, and the type and version of the printer driver you are using.
  • Page 146: Service Call Message

    If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer, ” on p. 147.) If a screen such as the one below is displayed and the print or scan function does not operate normally, some functions may still be available.
  • Page 147: Contacting Your Local Authorized Canon Dealer

    Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit . 1.■ Open■the■main■power■switch■ cover. 2.■ Press■the■main■power■switch■...
  • Page 148: Setting The Limited Functions Mode From The Service Call Message Screen

    If the machine still does not operate normally, follow the procedure below, and then contact your local authorized Canon dealer . 1.■ Turn■the■main■power■switch■OFF. 2.■ Remove■the■power■plug■from■the■power■outlet. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock .
  • Page 149 Turn OFF the main power of the main unit . 1.■ Open■the■main■power■switch■ cover. 2.■ Press■the■main■power■switch■ to■the■" "■side. 3.■ Close■the■main■power■switch■ cover. Wait at least 10 seconds after the Main Power Indicator is turned off, and then turn the main power switch back to "I" side . 1.■...
  • Page 150: Functions Available When The Printer/Scanner Cannot Be Used Due To An Error

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: ● ■ Main■Menu■Screen : Available -: Unavailable When■the■Print■function■is■ When■the■Scan■function■is■ Available■Functions restricted restricted Copy Scan and Send Scan and Store Access Stored Files...
  • Page 151 ● ■ Operation■From■a■Computer : Available -: Unavailable When■the■Print■function■is■ When■the■Scan■function■is■ Available■Functions restricted restricted Remote UI MEAP Application*4 Sending a fax from a computer is not available. [Add Files (Scan and Store)] on the Edit File screen is not available. Document Scan Code Analyzer is included in the Document Scan Lock Kit. For more information, see e-Manual > Optional Products/Software.
  • Page 152: Frequently Asked Questions

    Can you give me information on how to send to the SMB server and specify its settings? p. 157 Can I move the Address Book registered on another Canon machine onto this machine? p. 158 Can I forward the data received via fax/I-fax? p.
  • Page 153 Question Applicable■Page Q29 How do I print data received via Fax/I-Fax on paper specified in advance? p. 168 Q30 How can I manage documents that failed to be forwarded? p. 169 When a fax fails to be sent, both the TX Report and the Fax TX Report are output. Is there a way to not output the Fax p.
  • Page 154 Q&A When■copying,■the■Scan■screen■for■ I■want■to■make■a■rush■copy,■but■I■ the■next■document■is■displayed.■ cannot■because■of■the■long■copy■ Is■there■a■way■to■not■display■this■ job. screen? You■can■temporarily■stop■the■ When■[Job■Build]■is■set,■the■Scan■ current■copy■job■and■give■priority■ screen■for■the■next■document■is■ to■a■rush■copy■by■using■the■ displayed.■By■canceling■the■[Job■ Interrupt■mode.■You■can■also■give■ Build]■setting,■the■screen■is■not■ priority■to■a■rush■copy/print■from■ displayed. the■Status■Monitor/Cancel■screen. ■ Interrupt■Function: ■ 1.■Press■[Copy]■→■[Interrupt]. 2.■Set■the■desired■copy■mode. ■ ■ Canceling■the■Job■Build■mode 1.■Press■[Copy]■→■[Options]■→■[Job■Build]. 2.■Press■[Close]. ■ ■ Interrupt/Priority■Print■ Function: 1.■Press■[Status■Monitor/Cancel]. 2.■Press■[Copy/Print]■→■[Job■Status]■from■ the■[Print]■drop-down■list. 3.■Select■the■job■→■press■[Interrupt/ Priority]. 4.■Press■[Interrupt■and■Print]. Additional Information You■can■scan■the■original■even■if■the■...
  • Page 155 Q&A Additional Information 1.■Press■ →■[Change■Default■Settings]■ →■[Register]. The■Job■Build■mode■is■useful■if■you■cannot■ 2.■Press■[Yes]. load■the■originals■all■at■once.■This■mode■ enables■you■to■divide■the■originals■into■ several■parts,■scan■them,■and■then■print■ Additional Information them■all■together. You■can■also■save■paper■by■using■the■N■on■ 1■mode■or■Two-sided■Copy■mode.■For■more■ information,■see■e-Manual■>■Copy. How■do■I■change■the■default■ settings■for■the■Copy■from■the■ Can■a■mark■be■applied■to■the■ Color■mode■to■the■Black■mode? document■that■has■been■scanned? You■can■store■the■current■settings■ The■machine■can■print■a■stamp■on■ as■the■default■settings■from■ the■scanned■document■by■using■ [Change■Default■Settings]■in■  on■ the■Stamp■mode. the■Copy■Basic■Features■screen.■If■ the■Black■mode■is■set■as■the■default■ settings,■you■can■reduce■the■ printing■cost. Position at which stamp is applied Vertical■Placement Position at which stamp is applied Color■Selection:■Full■Color...
  • Page 156 Q&A Additional Information After■the■original■is■sent,■you■can■also■ send■a■job■done■notice■to■the■specified■ e-mail■address■(Job■Done■Notice).■For■more■ information,■see■p.■37■and■p.■43. Do■I■need■to■enter■the■address■of■ the■recipient■every■time? You■can■store■frequently■used■ destination■in■the■Address■ Book.■If■the■destination■is■stored■ beforehand,■you■do■not■need■to■ enter■the■destination■every■time.■ ■ Storing■from■the■Remote■UI: ■ 1.■Click■[Address■Book]■→■select■the■ destination■to■register. 2.■Click■[Register■New■Destination]■→■ Additional Information select■the■type■of■destination■→■enter■ •■ You■can■also■store■frequently■used■ necessary■items. destination■as■a■one-touch■button■on■the■ 3.■Click■[OK]. Scan■and■Send■Basic■Features■screen■or■ the■Fax■Basic■Features■screen. •■ When■scanning■or■sending■a■fax,■you■can■ specify■the■destination■using■a■one- touch■button.■For■more■information,■see■ e-Manual■>■Scan■and■Send,■or■Using■the■ Machine■to■Send/Receive■a■Fax. Can■I■send■a■fax■to■multiple■ destinations? ■ Storing■from■the■Touch■Panel■ ■...
  • Page 157 Q&A 3.■Press■ (Start). Can■you■give■me■information■on■ how■to■send■to■the■SMB■server■and■ specify■its■settings? You■can■specify■the■settings■using■ the■following■method. ■ Specifying■Multiple■ ■ ■ Setting■the■Shared■Folder■on■ ■ Destinations■from■the■Address■ the■Computer-Side: Book Using■Windows■7 1.■Press■[Fax]■→■[Address■Book]■→■select■ 1.■Right-click■the■new■folder■→■click■ multiple■destinations■→■press■[OK]. [Property]■→■[Sharing]. 2.■Click■[Sharing]■→■select■the■users■you■ 2.■Press■ (Start). want■to■authorize■access. 3.■Click■[Add]■→■select■[Read/Write]■for■ <Permission■Level>■for■the■added■users. Registering■Multiple■ ■ ■ 4.■Click■[Sharing]■→■[End]. Destinations■from■the■Address■ 5.■Click■[Advanced■Sharing]■→■select■[Share■ this■folder]■→■click■[Permission]. Book■as■a■Group■Destination■ 6.■Select■the■users■you■want■to■authorize■ and■Selecting■a■Group■ access■→■select■[Allow]■for■[Full■Control]. 7.■Click■[OK]■→■[OK]■→■[Close]. Destination Registering■a■group■destination■in■the■...
  • Page 158 4.■Click■[OK]■→■[OK]■→■[Close].■ * The item names may differ, depending on the type of operating system you are using. For more information, check the manual documentation Can■I■move■the■Address■Book■ for the personal computer operating system you registered■on■another■Canon■ are using. machine■onto■this■machine? ■ ■ Specifying■the■File■Server■on■ the■Touch■Panel■Display: Specifying■the■File■Server■by■Host■Search:...
  • Page 159 Q&A •■ If■frequently■used■e-mail■addresses■are■ stored■in■the■Address■Book,■you■can■ If■you■specify■the■forwarding■ specify■the■address■quickly.■For■more■ information,■see■p.■156. settings,■you■can■forward■received■ documents■that■matches■the■ previously■set■conditions■to■the■ Confidential■Fax■Inbox■of■this■ ■When■I■forward■a■received■fax■ machine,■other■machines,■or■the■ document,■can■I■store■it■on■the■ file■server.■ machine■without■printing? Forward When■using■the■Memory■RX■Inbox■ function,■forwarded■fax■documents■ are■temporarily■stored■in■the■ Con dential Fax Inbox machine■without■printing■them. ■ Storing■Forwarding■Settings: ■ ■ ■ Setting■procedure: 1.■Press■ (Settings/Registration). 1.■Press■ (Settings/Registration)→■ 2.■Press■[Function■Settings]■→■[Receive/ [Function■Settings]■→■[Receive/Forward]■ Forward]■→■[Common■Settings]. →■[Common■Settings]. 3.■Press■[Forwarding■Settings]■→■set■ 2.■Press■[Forwarding■Settings]■→■[Register]■...
  • Page 160 After■registering■the■sender's■ name,■you■can■specify■to■print■the■ TX■Terminal■ID■when■sending■a■fax. I-Fax Address Sender's Destination Date Time Fax Number Name (TTI) Name Page Number 03/03/2009 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta o ce 001/001 Sender Information ■ ■ Registering■the■sender's■name: Before■Change 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Send]■→■ [Fax■Settings]. 3.■Press■[Register■Sender■Name■(TTI)]■→■ [Register/Edit]■→■enter■the■sender's■ name.
  • Page 161 Q&A ■ To■register■the■settings■as■the■ ■ default■settings: 1.■Press■[Scan■and■Send]■→■specify■the■scan■ settings■and■the■file■format. 2.■Press■ →■[Change■Default■Settings]■ →■[Yes]. ■ Setting■procedure: ■ 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Send]■→■ [Fax■Settings]. 3.■Press■[Confirm■Entered■Fax■Number]■→■ [On]■→■[OK]. Additional Information •■ To■perform■this■procedure,■you■must■ have■administrator■privileges.■For■more■ Additional Information information,■see■e-Manual■>■Security. •■ You■can■also■restrict■sending■to■a■ For■more■information■on■each■file■format,■ destination■that■is■not■stored■in■the■ see■e-Manual■>■Scan■and■Send. Address■Book.■For■more■information,■see■ e-Manual■>■Security.■ Is■there■a■way■to■prevent■a■ transmission■error■when■sending■a■ The■quality■of■the■image■sent■by■ facsimile■to■a■new■destination? fax■is■not■good. If■[Confirm■Entered■Fax■Number]■ Change■the■scan■type■or■settings■...
  • Page 162 Q&A ■ Selecting■a■telephone■line■when■ ■ Text/Photo Mode Photo Printout Mode Text Mode sending: 1.■Press■[Fax]■→■[Options]■→■[Select■Line]. 2.■Select■the■telephone■line■→■press■[OK]■→■ [Close]. ■ Viewing■the■preview: ■ 1.■Press■[Fax]■→■specify■the■destination. 2.■Press■[Options]■→■[Preview]■→■[Close]. 3.Press■ (Start). ■ Setting■the■sending■and■ ■ receiving■lines■from■[Select■TX■ Line]: 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Send]■→■ [Fax■Settings]. 3.■Press■[Set■Line]■→■[Select■TX■Line]■→■set■ the■line■to■use■for■sending■in■[Priority■ TX]■→■set■the■line■to■use■for■receiving■in■ [Prohibit■TX]. 4.■Press■[OK]. Preview■Screen■ Additional Information ■ ■...
  • Page 163 Q&A How■do■I■register/edit■destinations■ Can■I■add■an■arbitrary■subject■when■ in■a■one-touch■button? sending■e-mail? By■specifying■the■destinations■as■ You■can■enter■an■e-mail■subject■in■ indicated■below,■you■can■send■a■ [Subject/Message]■in■[Options].■ fax■to■multiple■destinations■at■the■ ■ ■ Setting■procedure: same■time. 1.■Press■[Scan■and■Send]■→■specify■the■ ■ Registering/Editing■from■the■ ■ destination■→■press■[Options]. Fax■Screen 2.■Press■[Subject/Message]■→■enter■the■ subject. 1.■Press■[One-Touch]■→■[Register]■→■select■ 3.■Press■[OK]■→■[Close].■ the■button■to■register/edit■→■press■ [Register/Edit]. 2.■Register/edit■the■address■→■press■ [Close]. Additional Information •■ You■can■also■enter■the■message■for■the■ ■ Registering/Editing■from■the■ ■ e-mail■in■[Message].■ •■ If■you■do■not■specify■the■subject,■the■string■ Scan■and■Send■Screen registered■in■[Default■Subject]■in■ 1.■Press■[One-Touch]■→■[Register]■→■select■...
  • Page 164 Q&A Additional Information If■you■are■using■the■PS■Printer■Kit,■the■Direct■ Print■Kit■(for■PDF/XPS) is■unnecessary. The■printed■paper■appears■dirty.■ Also,■the■color■appears■to■be■ different■from■the■original. The■content■of■the■reverse■side■ appears■on■the■copies. If■streaks■are■printed■on■the■paper■ or■the■image■is■not■printed■evenly,■ the■inside■of■the■feeder■may■be■ You■can■erase■the■background■ dirty.■Follow■the■procedure■below■ color■of■the■original■and■prevent■ to■clean■the■feeder.■You■can■also■ the■original■image■on■the■reverse■ automatically■correct■the■gradation■ side■of■thin■originals■from■ of■the■image■from■[Auto■Adjust■ appearing■on■the■copies■by■using■ Gradation]. [Background■Density]. Cleaning■the■feeder: ■ ■ Original Copy 1.■Press■ (Settings/Registration). 2.■Press■[Adjustment/Maintenance]■→■ [Maintenance]■→■[Clean■Feeder]. 3.■Load■10■sheets■of■blank■paper■in■the■ feeder■→■press■[Start]. Setting■procedure: ■ ■ 1.■Press■[Copy]■→■[Options]■→■[Density]. 2.■Press■[Background■Density]■→■[Auto]■or■ [Adjust].
  • Page 165 Q&A Additional Information For■more■information■on■Automatic■ You■can■check■the■Print■Logs■from■ Gradation■Adjustment,■see■e-Manual■>■ the■touch■panel■display■of■this■ Settings/Registration. machine.■If■the■job■is■listed■as■'OK'■ on■the■Log■and■you■did■not■find■ the■output,■the■print■job■may■have■ The■printed■paper■is■warped. intermixed■with■another■user's■ output.■ If■you■print■an■original■filled■with■ ■ To■check: ■ an■image■or■an■original■with■a■ 1.■Press■[Status■Monitor/Cancel] 2.■Press■[Copy/Print]■→■[Log]■→■press■the■ high■image■density,■the■paper■may■ drop-down■list. 3.■Select■the■job■type■to■display■and■check■ become■warped.■To■reduce■the■ the■log. warping,■try■the■following. ■ Use■heavy■paper: ■ If■you■are■using■thin■paper,■replace■it■with■ heavy■paper■with■a■weight■of■approximately■ 21■lb■bond■(80■g/m Additional Information Use■paper■with■a■low■moisture■ ■ ■ When■printing■from■the■computer,■you■ can■set■a■password■for■printing■(Secured■ content: Printing).■You■can■prevent■another■user■...
  • Page 166 Q&A It■is■possible■if■you■are■using■ Can■I■make■copies■or■send■a■ Windows.■Install■the■Network■ facsimile■of■different■size■originals■ ScanGear■Driver■in■your■computer,■ at■the■same■time? and■then■switch■the■network■scan■ function■to■online. You■can■make■copies■or■send■a■ ■ To■Install■the■Driver: ■ facsimile■of■different■size■originals■ Install■using■the■UFR■II■User■Software■CD- ROM■that■comes■with■the■machine. at■the■same■time■by■using■the■ Different■Size■Originals■mode. * The Different Size Originals mode enables you to copy/scan different size originals with the same widths (11" x 17" and LTR, or LTRR and STMT, etc.) or different widths (11"...
  • Page 167 Q&A You■can■set■the■output■tray■for■ Can■I■print■on■the■reverse■side■of■ each■function■and■set■priorities■for■ the■preprinted■paper? outputting■paper. You■can■use■[2nd■Side■of■2-Sided■ Page]■for■the■multi-purpose■tray■to■ print■on■paper■already■printed■on. * The output trays indicated by Tray A, B, and C differ according to the optional product attached to the machine. Additional Information For■more■information■on■setting■the■output■ tray■for■each■function,■see■e-Manual■>■ Settings/Registration. ■ Setting■procedure: ■ 1.■Load■the■paper■in■the■multi-purpose■tray■ with■the■side■to■print■on■face■down. 2.■Select■the■paper■size■→■press■[Next].
  • Page 168 Q&A Paper■Drawers: Weight: Paper Drawer 1: 17 to 32 lb bond (64 to 120 g/m Paper Drawer 2: 17 lb bond to 60 lb cover (64 to 163 Paper Size: Paper Drawer 1: If■you■are■loading■envelopes■horizontally■ 11" x 17", LTR, and EXEC into■the■multi-purpose■tray: Paper Drawer 2: Open■the■multi-purpose■tray,■adjust■the■...
  • Page 169 Q&A •■ If■you■select■[Always■Print],■jobs■with■ forwarding■errors■are■always■printed. You■can■change■the■paper■ •■ If■you■select■[Store/Print],■jobs■with■ forwarding■errors■are■stored■in■Memory■ source■from■[Paper■Drawer■Auto■ RX■Inbox. •■ If■Fax■Memory■Lock■or■I-Fax■Memory■Lock■ Selection■On/Off]■in■ (Settings/ is■set■to■'Off,'■jobs■with■forwarding■errors■ Registration). are■printed. •■ If■you■select■[Off],■no■jobs■with■forwarding■ errors■are■printed. ■ Setting■procedure: ■ 1.■Press■ (Settings/Registration). 2.■Press■[Function■Settings]■→■[Common]■ →■[Paper■Feed■Settings]. 3.■Press■[Paper■Drawer■Auto■Selection■On/ Off]■→■[Receive/Fax]. 4.■Set■the■paper■source■you■want■to■use■for■ printing■received■data■to■'On'■→■set■the■ paper■sources■you■do■not■want■to■use■to■ 'Off' . 5.■Press■[OK]■→■[OK]. Additional Information For■more■information,■see■e-Manual■>■ Settings/Registration. When■a■fax■fails■to■be■sent,■both■ the■TX■Report■and■the■Fax■TX■...
  • Page 170 Q&A Additional Information For■more■information,■see■e-Manual■>■ Settings/Registration. How■do■I■print■the■data■received■ from■specific■destinations■only? Additional Information •■ If■the■Fax■Memory■Lock■is■being■used,■ You■can■set■the■Store/Print■ received■data■is■stored■in■the■Memory■RX■ Received■File■mode■in■Forwarding■ Inbox■without■being■printed.■ •■ For■more■information,■see■e-Manual■>■ Settings■to■print■the■data■received■ Settings/Registration. from■specific■destinations■only. Printing■for■Specific■ ■ ■ Destinations■Only What■is■the■model■number■of■the■ 1.■Press■ (Settings/Registration). staple■cartridge■for■the■finisher■ 2.■Press■[Function■Settings]■→■[Receive/ or■the■stamp■ink■cartridge■for■the■ Forward]■→■[Common■Settings]. 3.■Press■[Forwarding■Settings]■→■ feeder? [Register]■→■specify■the■destinations■in■ [Conditions]. 4.■Set■<Store/Print■Received■File>■to■'On'■→■ press■[OK]■→■[Close]. The■model■numbers■of■the■ consumables■for■the■feeder■and■ finisher■are■as■follows: Stamp■Ink■Cartridge-C1 ■...
  • Page 171 Q&A The■procedure■for■clearing■a■paper■ These■are■error■codes■indicating■ jam■is■displayed■on■the■touch■panel■ that■a■job■or■operation■did■not■ display. complete■successfully.■They■are■ Follow■the■instructions■to■clear■the■ displayed■on■the■Details■screen■ paper■jam. from■[Log]■on■the■Status■Monitor/ Cancel■screen. ■ Main■Unit ■ Perform■the■necessary■procedures■after■ referring■to■the■causes■and■remedies■for■ the■error■codes■described■in■e-Manual■>■ Problem■Solving. Feeder ■ ■ Additional Information For■instructions■on■using■[Status■Monitor/ Cancel],■see■e-Manual■>■Status■Monitor/ Cancel.■ I■cannot■print■from■the■computer.■ Did■the■machine■malfunction? Check■the■following■possible■ causes: ■ ■ Is■the■network■cable■ disconnected? ■ Is■it■possible■that■there■is■a■ ■ Additional Information network■problem? If■the■problem■is■still■not■resolved,■see■p.■...
  • Page 172 Q&A ■ Is■the■machine■turned■ON? However,■for■the■imageRUNNER■ ■ ADVANCE,■you■just■need■to■open■ the■main■power■switch■cover■ located■on■the■right■side■of■the■ machine,■and■push■the■main■power■ switch■toward■the■" "■side. (I-Side ) Additional Information For■more■information,■see■Before■Using■This■ Machine. Is■there■a■paper■jam■or■a■toner■ ■ ■ shortage? ■ Did■you■exceed■the■maximum■ ■ number■of■prints■set■by■the■ The■touch■panel■display■is■ Department■ID■Management? completely■black. Additional Information When■network■trouble■occurs■or■for■ information■on■Department■ID■Management■ The■main■power■has■not■been■ settings,■contact■your■System■Manager. turned■ON,■or■the■machine■may■ have■entered■the■Auto■Sleep■ mode■to■save■energy.■Follow■the■ procedure■below. It■seems■as■though■turning■OFF■ the■machine■is■different■from■the■ ■...
  • Page 173 Q&A Additional Information •■ For■more■information■on■the■Auto■Sleep■ mode■and■Energy■Saver■mode,■see■ e-Manual■>■Basic■Operations. •■ Follow■the■procedure■below■to■change■the■ Auto■Sleep■Time. 1.■Press■ (Settings/Registration). 2.■Press■[Preferences]■→■[Timer/Energy■ Settings]■→■[Auto■Sleep■Time]. 3.■Specify■the■time■→■press■[OK]. Additional Information •■ If■the■Fax■TX■Report■is■set,■you■can■output■ and■check■the■Fax■TX■Report■every■time.■ I■have■just■sent■an■important■ Also,■if■the■Fax■Activity■Report■is■set,■you■ can■output■and■check■Fax■Report■from■the■ document■via■facsimile.■Can■I■ past.■For■more■information,■see■e-Manual■ check■to■make■sure■that■it■was■sent■ >■Basic■Operations. •■ You■can■only■specify■an■e-mail■address■ correctly? that■is■registered■in■the■address■book. You■can■check■the■send■job■status■ from■the■Status■Monitor/Cancel■ Can■I■restrict■the■number■of■color■ screen■or■receive■notification■of■the■ copies/prints? sending■result■via■e-mail. ■ To■check■from■the■Status■ ■ Monitor/Cancel■screen: If■Department■ID■Management■...
  • Page 174 Q&A ■ Setting■the■Page■Limits: ■ 1.■Press■ (Settings/Registration). 2.■Press■[Management■Settings]■→■[User■ Management]■→■[Department■ID■ Management]. 3.■Press■[On]■→■[Register■PIN]■→■[Register]. 4.■Press■[Turn■Limits■On/Off■and■Set■Page■ Limits]■→■specify■the■page■limit■settings■ →■press■[OK].■ Displayed Language: English Additional Information To■perform■this■procedure,■you■must■ have■administrator■privileges.■For■more■ information,■see■e-Manual■>■Security. Displayed Language: Other ■ Setting■procedure: ■ 1.■Press■ (Settings/Registration). Can■I■change■the■language■ 2.■Press■[Preferences]→■[Display■Settings]■ →■[Language/Keyboard■Switch■On/Off]. displayed■on■the■touch■panel■ 3.■Press■[On]■→■[OK]■→■[Language/ display? Keyboard■Switch]. 4.■Select■the■language■to■display■→■press■ [OK]. You■can■change■the■language■ displayed■from■[Language/ Keyboard■Switch]■in■...
  • Page 175 Q&A Can■I■change■the■screen■or■the■ order■that■the■functions■are■ displayed■on■the■touch■panel■ display■when■the■power■is■turned■ You■can■change■the■default■display■ that■appears■after■the■machine■is■ turned■ON■from■[Default■Screen■ after■Startup/Restoration]■in■ (Settings/Registration).■You■ can■also■change■the■order■that■ the■functions■are■displayed■or■the■ layout■from■[Main■Menu■Button■ Display■Settings]■in■ .■ Additional Information •■ To■perform■this■procedure,■you■must■ ■ Setting■the■Default■Display■That■ ■ have■administrator■privileges.■For■more■ Appears■after■the■Machine■Is■ information,■see■e-Manual■>■Security. •■ You■can■also■recall■the■settings■that■are■ Turned■ON: previously■stored■as■settings■for■frequently■ used■functions■from■[Quick■Menu]. 1.■Press■ (Settings/Registration). For■more■information,■see■e-Manual■>■ 2.■Press■[Preferences]■→■[Display■Settings]■ Quick■Menu.■ →■[Default■Screen■after■Startup/ Restoration]. 3.■Select■the■settings■→■press■[OK]. ■ Changing■the■Displayed■ ■...
  • Page 176 Q&A You■can■change■the■print■settings■ of■the■printer■driver■from■the■ computer■you■are■using. Using■Windows: ■ ■ 1.■On■the■[Start]■menu,■click■[Control■Panel]■ →■[Printer]. 2.■Right-click■the■printer■icon■→■click■ [Printing■Preferences]■→■specify■the■ ■ Checking■the■IP■Address■of■This■ printer■settings. ■ 3.■Click■[OK]. Machine: IPv4■Address 1.■Press■ (Settings/Registration). 2.■Press■[Preferences]■→■[Network]■→■[TCP/ IP■Settings]. 3.■Select■[IPv4■Settings]■→■[Use■IPv4]■→■ [On]. 4.■Press■[IP■Address■Settings]. IPv6■Address 1.■Press■ (Settings/Registration). 2.■Press■[Preferences]■→■[Network]■→■[TCP/ IP■Settings]. 3.■Select■[IPv6■Settings]■→■[Use■IPv6]■→■ [On]. 4.■Press■[Manual■Address■Settings]. ■ Starting■the■Remote■UI: ■ Run■the■Web■browser■for■the■computer■→■ enter■‘http://<IP■address■of■the■machine>’■in■ the■address■bar. Additional Information •■...
  • Page 177 Q&A ■ Using■a■Macintosh: ■ Page■Settings: 1.■Click■[Page■Setup]■from■the■[File]■menu■ in■the■application■software. 2.■Select■each■item■as■indicated■below. Setting:■[Page■Attributes]■ Printer:■The■name■of■your■printer 3.■Click■the■<Settings>■drop-down■list■→■ [Save■as■Default]■→■[OK]. Print■Settings: 1.■Click■[Print]■from■the■[File]■menu■in■the■ application■software. 2.■Click■the■<Printer>■drop-down■list■→■ select■the■name■of■your■printer. 3.■Click■the■<Preset>■drop-down■list■→■ [Save■As]. 4.■Specify■[Save■Preset■As]■→■click■[OK]. 5.■Click■the■<Preset>■drop-down■list■→■ select■the■saved■preset■name■→■click■ [Print]. Is■there■a■way■to■adjust■the■sound■ heard■when■fax■sending/receiving■ is■complete?
  • Page 178 Workflow■Composer ■ The Workflow■Composer is■an■application■ You■can■use■ ■(Volume■Settings)■ that■increases■the■efficiency■of■operations■ on■the■control■panel■to■adjust■the■ that■use■multiple■functions■of■the■machine.■ By■creating■and■registering■combinations■ volume. of■functions■that■are■frequently■used■on■the■ machine,■you■can■repeatedly■reuse■the■same■ ■ Setting■procedure: ■ combination■of■functions 1.■Press■ ■(Volume■Settings)■on■the■ control■panel. 2.■Press■ ■or■ ■to■adjust■the■Alarm■ Volume■and■Monitor■Volume■→■press■ Application [OK].■ Install Machine Additional Information For■more■information,■see■e-Manual■>■MEAP. What■is■MEAP? MEAP■stands■for■Multifunctional■ Embedded■Application■Platform■ and■is■a■software■platform■for■the■ Canon■multitasking■machines.■ You■can■expand■the■functions■ or■customize■them■by■installing■ the■MEAP■application■from■the■ computer■to■the■multitasking■ machine.■...
  • Page 180 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

This manual is also suitable for:

Imagerunner advance c2230

Table of Contents