Canon imageRUNNER ADVANCE C2020 Setup Manual
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Canon imageRUNNER ADVANCE C2020 Setup Manual

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See also: Service Manual , Operating Manual
Setup Guide
Setup Guide
After you finish reading this guide, store it in a safe place for future reference.
After you finish reading this guide, store it in a safe place for future reference.
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Summary of Contents for Canon imageRUNNER ADVANCE C2020

  • Page 1 Setup Guide Setup Guide After you finish reading this guide, store it in a safe place for future reference. After you finish reading this guide, store it in a safe place for future reference.

  • Page 2: How This Manual Is Organized

    MEAP applications. • As we are constantly improving our products, if you need an exact specification, please contact Canon. • Screen shots used in this manual may differ from the ones you actually see.

  • Page 3: Preface

    Preface It is necessary to specify settings in advance to use some functions of the machine. Refer to “Flow of Settings for Using the Desired Functions” on p. 2 in this manual to check the flow of the required operations. Local network imageRUNNER ADVANCE This Machine...

  • Page 4: Flow Of Settings For Using The Desired Functions

    Flow of Settings for Using the Desired Functions This flowchart indicates the flow of settings required for using each function of the machine. After checking the flow of settings required, refer to the detailed page in this manual or the e-Manual to perform the actual setting procedure. First, refer to “Logging In to the Machine as an Administrator,”...
  • Page 5 *1 To print PDF les stored in memory media or the Advanced Box of another machine on the network, the PS Printer Kit or Direct Print Kit (for PDF/XPS) is required. (Both the PS Printer Kit and Direct Print Kit (for PDF/XPS) require license registration.) *2 The default setting for displaying memory media is 'O '.

  • Page 6: Table Of Contents

    Contents Preface............. . 1 Symbols Used in This Manual .
  • Page 7 Sending Faxes .................... Storing New Destinations .
  • Page 8 Installing by Not Connecting This Machine to an Outside Network .....57 Obtaining the License Key/License File ............... 57 Installing the System Options Using the Touch Panel Display .

  • Page 9: Chapter 1 Operations Required To Use The Machine

    Operations Required to Use the Machine Logging In to the Machine as an Administrator ......8 Logging In from the Touch Panel Display .

  • Page 10: Logging In To The Machine As An Administrator

    Enter the System Manager ID and System PIN → press [Log in]. Logging In to the [System Manager ID]: 7654321 [System PIN]: 7654321 (the number you enter is masked with Machine as an asterisks) Administrator To specify the settings, you must log in to the machine as an administrator.
  • Page 11 You are now logged in to the machine as an administrator. Refer to Chapter 2, "Setting Up the Machine for the First Time," to specify the settings for using each function. The default setting for both the System Manager ID and System When you have finished specifying settings and performing PIN is '765' .

  • Page 12: Connecting The Machine To A Network

    Press [Confirm Network Connection Set. Changes]. Connecting the Machine to a Network To use functions such as the Print or Fax function from a computer, it is necessary to connect the machine to a network in advance. Before setting the network connection, it is necessary to connect the machine and the computer with a network cable.
  • Page 13 Press [On] for <Auto Detect> → [OK]. Specify the following settings → press [OK]. In this example, the following settings are specified: <Community Name 1>: [On] <MIB Access Permission>: [Read Only] [Community Name]: public The interface settings are now specified. Next, set the communication environment for the machine and the computers on the network.

  • Page 14: Setting A Network On The Machine

    Press [On] → [OK]. Setting a Network on the Machine After connecting the machine to the network, you must specify the settings on your machine. In this example, a TCP/IP type network is used. TCP/IP Settings [Use IPv]: On [IP Address Settings]: 9.68.. DNS Settings Press [Use Spool Function].
  • Page 15 Press [On] → [OK]. Press [TCP/IP Settings]. Press [IPv4 Settings]. Press [IP Address Settings]. Press [Use IPv4]. Specify the following settings → press [OK]. In this example, the following values are entered: [IP Address]: 192.168.1.21 [Subnet Mask]: 255.255.255.0 [Gateway Address]: 192.1.254.0 The IP address settings are now specified.
  • Page 16 Press [DNS Settings]. Press [DNS Host/Domain Name Settings]. Enter a host name and domain name for <IPv4> → Press [DNS Server Address Settings]. press [OK]. In this example, the following values are entered: [Host Name]: host-name [Domain Name]: organization.company.com Enter the IP address in [Primary DNS Server] for <IPv4>...

  • Page 17: Managing The Machine From A Computer

    SMS is software that enables you to access the machine’s functions from your computer’s Web browser to install and manage MEAP applications (MEAP: the application platform installed in Canon multitasking machines). . Settings Required to Use SMS . Managing the Machine Using SMS To use the Remote UI and SMS, you must specify the settings on your machine in advance.

  • Page 18: Managing The Machine Using The Remote

    Press [On] for <Remote UI> → [OK]. Press [Management Settings]. You can specify the desired settings for <Use SSL>. Press [License/Other]. Press [Close]. Turn OFF the main power of the machine, and then turn ON the main power again. The [Remote UI] setting becomes effective only after turning the machine’s main power OFF, and then ON.

  • Page 19: Settings Required To Use Sms

    Press [TCP/IP Settings]. Settings Required to Use If you use SMS, you can manage the MEAP applications installed in the machine from the Web browser on your computer. MEAP applications are software used for customizing and expanding the functionality of the machine. To start SMS, it is necessary to enable your computer to access the machine.

  • Page 20: Managing The Machine Using Sms

    Enter the password → press [Log In]. Managing the Machine Using In this example, ‘MeapSmsLogin’ is entered. Start your Web browser. Enter 'http://<the IP address or host name of the machine>' in [Address]. Enter the System Manager ID and System PIN → click [Administrator Login].

  • Page 21: Chapter 2 Setting Up The Machine For The First Time

    Setting Up the Machine for the First Time Using E-Mail/I-Fax ........... . . 20 Settings Required to Send E-Mail/I-Faxes .

  • Page 22: Using E-Mail/I-Fax

    Press [Function Settings]. Using E-Mail/I-Fax You can send originals scanned on the machine using e-mail or internet fax (I-fax). This example describes the procedure for sending a design proposal in PDF format. The flow of operations is indicated below. . Settings Required to Send E-Mail/I-Faxes •...

  • Page 23: Sending E-Mail/I-Faxes

    Specify the <SMTP TX> settings → press [Next]. Press [Communication Settings]. • You can specify the desired settings for <SMTP RX>. To Specify the following settings → press [Next]. encrypt data to be sent using SSL, set <SMTP TX> to 'On' . In this example, the following values are entered: •...
  • Page 24 Press [Scan and Send]. Press [Register/Edit]. Press [Address Book]. Press [Register New Dest.]. Press [Other Ops.]. Press [E-Mail].

  • Page 25: Sending An E-Mail Message

    Enter the new name → press [Next]. Select [planning dept.] → press [OK]. In this example, ‘planning dept. ’ is entered. Change the settings as necessary. Enter the e-mail address → press [OK]. In this example, ‘mike@example.com’ is entered. Press (Start).

  • Page 26: Sending Scanned Data To A File Server

    Click [Properties] → check the computer name. Sending Scanned Data to a File Server This example describes the procedure for scanning an original and sending it to a file server (computer) in PDF format. . Settings Required to Send Data to a Computer •...
  • Page 27 Select [Internet Protocol Version 4 (TCP/IPv4)] → Click [Properties]. click [Properties]. Select the following items. • [Client for Microsoft Networks] Click [Advanced] on the [General] tab. • [File and Printer Sharing for Microsoft Networks] • [Internet Protocol Version 4 (TCP/IPv4)]...
  • Page 28 From the [Start] menu, right-click [Computer] → Click the [WINS] tab. select [Manage]. Click [Local Users and Groups] in [System Tools] → right-click the [Users] folder → select [New User] from the pop-up menu. Select [Enable NetBIOS over TCP/IP] → click [OK]. Restart the computer.
  • Page 29 Specify the following settings → click [Create] → Right-click the folder → select [Share] from the [Close]. menu that appears. In this example, the following values are entered: [User Name]: user_name [Password]: password [Confirm password]: password Select the user to perform sharing with → click [Add] →...

  • Page 30: Scanning And Sending An Original To The Shared Folder Of A Computer

    Press [Other Ops.]. Scanning and Sending an Original to the Shared Folder of a Computer You can send data scanned with the machine to the shared folder. Storing New Destinations Register the information for the shared folder created in “Setting a Computer, ” on p. 24 to the Address Book of the machine.

  • Page 31: Sending Scanned Data To A Shared Folder

    Press [File]. Press [OK]. Sending Scanned Data to a Shared Folder Send a scanned original to the shared folder registered in “Storing New Destinations, ” on p. 28. Place your originals. Press [Address Book]. Enter the new name → press [Next]. In this example, ‘Original’...

  • Page 32: Sending Faxes

    Press (Start). Settings Required to Send If the [Original Size] screen is displayed, specify the size of the Faxes original → press [OK]. To send a fax, you must specify a fax number, unit name, and Press [Start Sending]. other settings. The following example describes the procedure for the settings below: Fax Number...
  • Page 33 Press [Send]. Select the desired line. The number of lines that appear depends on the optional equipment attached to the machine. In this example, 'Line 1' is pressed. Press [Fax Settings]. Press [Register Unit Telephone Number]. Press [Set Line]. Enter the sender’s fax number using (numeric keys).

  • Page 34: Attaching The Sender's Name To Sent Documents

    Press [Tone] → [OK]. Press [Register Unit Name]. Enter the new name → press [OK]. Press [Close]. In this example, ' sales dept. ' is entered. Attaching the Sender's Name to Sent Documents Set the machine so that information for the sender appears on sent documents.

  • Page 35: Storing New Destinations

    Press [Common Settings]. Sending Faxes Register the destination in the Address Book to send faxes to. Storing New Destinations Register the information for the destination in the Address Book. In this example, information for the “central sales dept. ” is registered in the Address Book.
  • Page 36 Enter the new name → press [Next]. Press [Register/Edit]. In this example, ‘central sales dept. ’ is entered. Press [Register New Dest.]. Enter the destination fax number using (numeric keys). In this example, ‘123XXXXXXX’ is entered. Press [Fax]. Press [OK] → [Close]. Press [OK].

  • Page 37: Sending A Fax

    Sending a Fax Sending/Receiving Faxes Send a fax to the destination registered in “Storing New Destinations, ” on p. 33. via the Remote Fax Place your originals. Server Press [Address Book]. By using the Remote Fax function on your machine, you can send/receive faxes using a server machine.

  • Page 38: Setting The Client

    Setting the Client Press [Remote Fax TX Settings]. Set the IP address of the server to send using in the client machine. Press (Settings/Registration). Press [Function Settings]. Press [Remote Fax Server Address] → enter the IP address → press [OK]. In this example, ‘192.168.1.24’...

  • Page 39: Sending Faxes Using The Remote Fax Server

    Press [Start Sending]. Sending Faxes Using the Remote Fax Server Send faxes using the remote fax server. Place your originals. Press [Fax]. The fax is sent. Settings Required to Receive a Fax via the Remote Fax Server Enter the destination fax number using To receive a remote fax using the Remote Fax server, you must (numeric keys).

  • Page 40: Sending Faxes From A Computer Using The Machine

    Follow the instructions on the screen to complete the installation. Sending Faxes from a The fax driver is now installed. Computer Using the Next, set the fax environment. Machine (Start) → [Control Panel] → [Printer] in Click Windows. This example describes the procedure for sending a document created on a computer as a fax using the machine.

  • Page 41: Sending Faxes From A Computer

    Click the [Device Settings] tab → [Get Device Select the fax name to use → click [Print]. Status]. Click [OK]. The [Fax Sending Settings] dialog box is displayed. The fax environment settings are now specified. On the [Sending Settings] sheet, enter the recipient's name and fax number →...

  • Page 42: Printing A Document From A Computer

    Follow the instructions on the screen to complete the installation. Printing a Document The printer driver is now installed. from a Computer Next, set the printer environment. (Start) → [Control Panel] → [Printer] in Click To perform printing, it is necessary to install the Windows.

  • Page 43: Printing From A Computer

    Click the [Device Settings] tab → [Get Device Select the printer you use for [Name]. Status]. Click [Properties]. Click [OK]. The printer environment settings are now specified. Printing from a Computer Print documents created on your computer with the machine. The following example describes the procedure for printing a document, created using Microsoft Word 2007, in color: Open the Word document you want to print →...

  • Page 44: Scanning An Original

    Set the range to print and the number of copies → Settings Required to Perform click [OK]. Scanning To use the Scan function of the machine, it is necessary to install the scanner driver (software for specifying scanner settings). The scanner driver can be installed from the same User Software CD-ROM used for installing the printer driver.
  • Page 45 Press [Scanner]. Click (Start) → [Programs] → [Color Network ScanGear] → [ScanGear Tool]. Press [Online] on the [Scanner] screen. ScanGear Tool is started. Click [Discover]. The scanner is now online. Scanned data from your computer can now be received. Next, set the scanner to use on your computer. Scanners on the network are automatically discovered, and the searched scanners are displayed in [Select Scanner from List].

  • Page 46: Scanning An Original

    Select the scanner to use → click [Select]. Click the [Insert] tab → click [Clip Art]. The [Clip Art] pane is displayed. Click [Organize clips]. Click [Exit]. ScanGear Tool is closed. Microsoft Clip Organizer is started. Remote scanning is now enabled. Select [File] →...

  • Page 47: Using An Advanced Box On The Network

    Specify the scanning conditions, such as color mode and resolution. Using an Advanced Box Click [Preview] to view a preview. on the Network Click [Scan]. Scanning starts. When scanning is complete, the Color Network ScanGear screen You can store originals scanned using your closes and the scanned image is transferred to [Color Network ScanGear Vx.xx] in [My Collections] in Microsoft Clip Organizer.

  • Page 48: Making An Advanced Box Accessible On The Network

    Making an Advanced Box Accessible on the Press [Network Settings]. Network On the machine with the Advanced Box to be shared, specify the settings to make the Advanced Box accessible on the network as an SMB server, and specify the SMB server settings. For more information, see the instruction manual for the machine with the Advanced Box to be shared.
  • Page 49 Specify the following settings → press [OK]. Press (Settings/Registration). In this example, the following settings are specified: [Name]: images Press [Preferences]. <Protocol>: SMB [Location]: \\192.168.1.23\share Press [Display Settings]. Press [Close]. The Network Place Settings are now set. Next, specify the Protocol for External Reference settings. Press [Protocol for External Reference].

  • Page 50: Storing Data In An Advanced Box On The Network

    Press [On] for <Network> → press [OK]. Select the desired storage location. If an authentication screen is displayed, enter the user name and The Store Location Display Settings are now set. password to log in. Press [Scan]. Storing Data in an Advanced Box on the Network Save data scanned on the machine to the Advanced Box of another imageRUNNER ADVANCE machine on the network.
  • Page 51 Press [Start Storing]. The scanned document is saved to the Advanced Box of another imageRUNNER ADVANCE machine on the network. Press [Close].
  • Page 52 MEMO...

  • Page 53: Chapter 3 Using The System Options/Meap Applications

    Using the System Options/MEAP Applications Installing the System Options/MEAP Applications ..... . . 52 Installing by Connecting This Machine to an Outside Network ..........5 Installing by Not Connecting This Machine to an Outside Network .

  • Page 54: Installing The System Options/Meap Applications

    Installing by Not Connecting Installing the System This Machine to an Outside Network Options/MEAP You can install the System Options/MEAP Applications by Applications using the license file/license key that you obtained from the License Management System. Using the Register/Update Software function, you Obtain the License Key/License File can install the System Options/MEAP Applications...

  • Page 55: License Registration

    Installing the System License Registration Options/MEAP Applications The procedures to install the system options or MEAP applications on the machine differ, depending on whether the License registration may be required, depending machine is connected or not to an outside network. Select the on the System Options/MEAP Applications that procedure that matches your conditions using the references you are using.

  • Page 56: Installing By Connecting This Machine To An Outside Network

    Installing by Not Connecting this Machine to an Outside Network Installing by Connecting This Machine to an Installing System Options Install using one of the following procedures. Outside Network If you want to install multiple system options, we recommend If the machine is connected to an outside network, using the Remote UI.
  • Page 57 Select the system options and MEAP applications → Press [License Access Number]. press [Install]. Enter the license access number four digits at a [Do Not Start]: Press to only install the MEAP application and not start the application. time. If [Do Not Start] is selected when installing MEAP applications, you must start the application before using the MEAP application.

  • Page 58: Using The Remote Ui To Install (Delivery)

    Using the Remote UI to If the license access number is incorrect, an error page is Install (Delivery) displayed. You can install the system options or MEAP applications to the Select the system options and MEAP applications → machine using the Remote UI. click [Start Installation].

  • Page 59: Installing By Not Connecting This Machine To An Outside Network

    [Counter Check] on the machine. Press [Start] → [OK]. The registered functions can be used only after you restart the Access http://www.canon.com/lms/license/. machine. Follow the instructions on the screen and obtain the Installing the System license key/license file.

  • Page 60: Installing The Meap Applications Using The Remote Ui (Manual)

    From the top page of the Remote UI, click [Settings/ Installing the MEAP Registration] → [License/Others] → [Register/ Applications Using the Update Software]. Remote UI (Manual) You can install the MEAP applications to the machine using the Remote UI. To perform the procedures described in this section, you must log in to the machine as an administrator.

  • Page 61: Starting The Meap Applications

    Click [Browse] → select the license file and the Starting the MEAP application file to install → click [Next]. Applications This section describes how to start the installed MEAP application from the SMS screen. For more information on SMS, see e-Manual > MEAP. From the top page of the SMS, click [MEAP Application Management].

  • Page 62: Downloading The Manuals And Related Software

    URL. To perform the procedures described in this section, you must log in to the machine as an administrator. (See “Logging In from http://canon.com/fau/downloads the Touch Panel Display, ” on p. 8.) Displaying the Installation •...

  • Page 63: Testing Communication Using The Touch Panel Display

    Software]. Press [Software Management Settings]. If 'Failed' is displayed on the Test Communication screen, check that the network cable is connected and that the network settings are correct. If the problem is not resolved, contact your local authorized Canon dealer.

  • Page 64: Managing By Using The Remote Ui

    From the Log View drop-down list, select [Update Logs] → click [Switch]. Managing by Using the Remote UI You can display the installation logs and test communication using the Remote UI. To perform the procedures described in this section, you must log in to the machine as an administrator.

  • Page 65: Updating The Firmware

    If the problem is not resolved, contact your You can update the firmware using the data that is distributed local authorized Canon dealer. separately from the machine. Obtaining the...

  • Page 66: Updating Using The Remote Ui (Manual)

    Check the contents that will be updated on the Updating Using the Remote confirmation screen → click [Yes]. UI (Manual) You can update the firmware from the Remote UI that is connected to the machine. To perform the procedures described in this section, you must log in to the machine as an administrator.
  • Page 68 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. CANON CANADA INC.

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