Candy GO W 485 DS User Instructions page 26

CHAPTER 15
FAULT
CAUSE
1. Does not function Mains plug not plugged in
on any
programme Mains switch not on
No power
Electric circuit fuses failure
Load door open
2. Does not load See cause 1
water
Inlet tap turned off
Timer not set correctly
3. Does not Discharge tube bent
discharge water
Odd material blocking filter
4. Water on floor Leak from the washer between the tap
around washing and inlet tube
machine
5. Does not spin The washing machine has not
discharged water
"No spin" setting (some models only)
6. Strong vibrations Washing machine not perfectly level
during spin
Transport bracket not removed
Washing load not evenly distributed
7. Display reads error –
0, 1, 5, 7, 8, 9
8. Display reads No water fill.
error 2
9. Display reads No pump out.
error 3
10. Display reads Machine overfilled with water.
error 4
Advisory note
During drying phase the drum will accelerate to a higher speed to distribute the load and to
optimize the drying performance
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EN
REMEDY
Insert plug
Turn on mains switch
Check
Check
Close load door
Check
Turn on water inlet tap
Set timer on correct position
Straighten discharge tube
Check filter
Replace washer and tighten the tube
on the tap
Wait a few minutes until the machine
discharges water
Turn the programme dial onto spin
setting
Adjust special feet
Remove transport bracket
Distribute the washing evenly
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
Turn off water supply to machine.
Call service.
If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give
the model of the washing machine, to be found on the label placed on the cabinet inside of the
porthole or on the guarantee certificate.
Important
1 The use of environment friendly detersives without phosphates may produce the following
effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in suspension.
This does not compromise the efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This
does not remain incorporated in the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of inadequate
rinsing.
- The non-ionic surface-active agents present in the composition of washing machine
detersives are often difficult to remove from the washing itself and, even in small quantities,
may produce visible signs of the formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling
the Candy Technical Assistance Service.
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