You Cannot Log In To The Ap; You Cannot Log In To The Ap [Router Mode] - NETGEAR WiFi 6 AX1800 User Manual

WiFi 6 AX1800 Dual Band Wireless Access Point WAX204
• Make sure that the connected network device is actually turned on.
• Make sure that you are using the correct Ethernet cable. Use a standard Category
5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX)
ports, you can use either a crossover cable or a normal patch cable.

You cannot log in to the AP

If you are unable to log in to the AP's local browser UI from a computer or mobile device,
troubleshooting depends on whether the AP is in the default router mode or access
point mode.

You cannot log in to the AP [router mode]

If the AP is in router mode and you are unable to log in to its local browser UI from a
computer or mobile device on the AP network, check the following:
• Make sure that the yellow Internet port on the AP is connected to the Internet through
your modem. The Internet LED must light solid green or blinking green.
• Make sure that the computer or mobile device that you are using is connected to
the AP.
• Check the Ethernet or WiFi connection between your computer or mobile device
and the AP:
-
Connect over Ethernet directly to the AP. If you connect the LAN port on your
computer directly to the AP, check the Ethernet cable between the computer
and the LAN port on the AP. (Do not connect your computer to the yellow Internet
port on the AP.)
- Connect over WiFi. If you are using a WiFi-enabled computer or mobile device,
check the WiFi connection between the computer or device and the AP. If you
did not change the SSID, the AP's default SSID is "NETGEARXXXXXX", where
XXXXXX represents the last six characters of the AP's MAC address, as printed
on the AP label. If you did not change the passphrase (also referred to as network
key or WiFi password), the unique default passphrase is also printed on the AP
label.
• Make sure that you are using the correct login information.
Use the user name admin and your customized local device password, also referred
to as the admin password. When you used the Setup Wizard for the initial log-in
process on the AP, you customized the local device password. (By default, the local
device password is password.) The user name and password are case-sensitive.
Make sure that Caps Lock is off when you enter this information.
Diagnostics and
Troubleshooting
232 User Manual