VeriFone VX 520 User Manual page 47

Point-of-sale (pos) devices
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5.
Pre-authorisation Completion*
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
STEP 11
Note: If the nal amount is 15% higher than the original amount then a pre-authorisation
completion of the original amount must be done and the di erence done as a
separate transaction.
If the nal amount is lower than the pre-authorised amount, complete the nal amount,
and the balance will reverse.
**Ensure the authorisation code is entered correctly as obtained from the bank; the POS
device cannot check the authorisation code, and if this code is incorrect, the amount will
not be paid into your bank account
Press # for the transaction list and select 'pre-authorisation completion'
Enter the pre-authorisation completion amount and press enter
Enter the tip amount and press enter
Enter supervisor ID and press enter
Enter supervisor PIN and press enter
Enter the authorisation code**; this code cannot contain any special characters
(,.-+#*) or blanks
Pass the POS device to the customer who can either insert or swipe his or
her card (the card must be the same card as the original pre-authorisation)
If prompted, the customer must enter his or her PIN followed by enter
Wait for the authorisation response
Once the transaction is approved, the POS device will print a customer and
merchant copy of the receipt
The POS device will return to the idle screen
47

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