VeriFone VX 520 Quick Reference Manual

VeriFone VX 520 Quick Reference Manual

Vx series
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VERIFONE VX 520
QUICK REFERENCE GUIDE
Verifone VX
Review this Quick Reference Guide to learn how to run a sale,
settle your batch, and troubleshoot terminal responses.
VERIFONE VX 680

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Summary of Contents for VeriFone VX 520

  • Page 1 VERIFONE VX 520 VERIFONE VX 680 QUICK REFERENCE GUIDE Verifone VX Review this Quick Reference Guide to learn how to run a sale, settle your batch, and troubleshoot terminal responses.
  • Page 2: Table Of Contents

    TERMINALS VX 520 Hot Key Functions ..........
  • Page 3: Vx 520 Hot Key Functions

    VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX VX 520 HOT KEY FUNCTIONS OPERATING YOUR TERMINAL Press the hot keys ACTION TO EXECUTE LOCATION FUNCTION beneath the display First Hot Key Down Arrow — Press to scroll down to the ▪...
  • Page 4: Transaction Types

    VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX TRANSACTION TYPES TRANSACTION TYPES CREDIT AND DEBIT TRANSACTIONS TO INITIATE CREDIT TRANSACTIONS TO INITIATE Credit/Debit Sale* — A sale transaction using Select Sale. Open Tab (restaurant only) — A pre-authorization Select Tab and a credit or debit card.
  • Page 5: Integrated Contactless And Chip Payments

    VERIFONE VX WHAT’S NEW ABOUT THIS TERMINAL INTEGRATED CONTACTLESS AND CHIP PAYMENTS Your Verifone device supports chip card technology. More information their contactless payment method (cards, fobs, mobile phones, etc.) on chip card technology and how to process those payment on the device to submit payment account information to the terminal, transactions can be found on page 20.
  • Page 6: Available Reports

    10 | VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX | 11 AVAILABLE REPORTS AVAILABLE REPORTS Your terminal includes REPORTS: MAIN MENU REPORTS: CLERK/SERVER REPORTS MENU CONTINUED a variety of transaction Calculates and displays the percentage of tips for and batch reports.
  • Page 7: Gift Card Transaction Types (Optional)

    12 | VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX | 13 GIFT CARD TRANSACTION TYPES (OPT.) GIFT CARD TRANSACTION TYPES (OPT.) Refer to this section for GIFT CARD TRANSACTIONS (OPTIONAL) TO INITIATE GIFT CARD TRANSACTIONS (OPTIONAL)
  • Page 8: Settling The Batch

    IDs and Your Verifone terminal stores transactions throughout the day and passwords. ADD CLERK/SERVER sends batch totals of sales and refunds to the host (Chase) after the close of business.
  • Page 9: Prompt Q&A

    16 | VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX | 17 PROMPT Q&A PROMPT Q&A PROMPT VERIFICATION PROMPT DESCRIPTION/ACTION PROMPT DESCRIPTION/ACTION While navigating Displayed when more than one 1= [Merchant 1] Enter the CVC (card verification...
  • Page 10: Avs Response Codes

    18 | VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX | 19 AVS RESPONSE CODES COMMON ERROR CODES The Address Verification In the event that CODE DESCRIPTION VISA AMEX DISC ERROR CODE DESCRIPTION ACTION System (AVS) is a your terminal displays Match —...
  • Page 11: Integrated Contactless And Chip Technology

    Simply use the magnetic stripe for those transactions. Your Verifone device may also support chip card technology. A chip payment card looks just like a regular card but has an embedded chip To process a chip card transaction, follow these five steps: on the front in addition to the standard magnetic stripe on the back.
  • Page 12: Chip Technology Quick Tips

    22 | VERIFONE VX | QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE | VERIFONE VX | 23 CHIP TECHNOLOGY Q&A CHIP TECHNOLOGY QUICK TIPS CONTINUED WHAT ARE THE BENEFITS FOR MY BUSINESS? CUSTOMER VERIFICATION METHODS Fraud Protection — Chip technology is virtually impossible to copy,...
  • Page 13 24 | VERIFONE VX | QUICK REFERENCE GUIDE FOR MORE INFORMATION www.chase.com/commercesolutions | Table of Contents ç | Back | Table of Contents ç ç 130326 6/18 IC18-343 0618 ©2018, Paymentech, LLC. All rights reserved.

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Vx 680

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