VeriFone VX 520 User Manual page 28

4
4. Correction*
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
STEP 11
STEP 12
Note: the terminal will print a receipt confirming whether the transaction is approved
or declined; the customer must sign the receipt. Keep the merchant copy
*Corrections apply to debit cards only and must be done immediately
after the initial transaction
**The authorisation code is the number that appears on the merchant copy of the
original purchase receipt
28
28
Press # for transaction list and select 'correction'
Enter supervisor ID and press enter
Enter supervisor PIN and press enter
Enter a valid waiter ID and press enter
Enter the table number and press enter
Enter the authorisation code** and press enter
Pass the POS device to the customer, who can either insert or swipe his
or her card (the card must be the same card as the original transaction)
The screen will display the transaction for the card to be corrected
If prompted, the customer must enter his or her PIN followed by enter
Once the correction is complete, the POS device will print a customer
copy and merchant copy of the receipt; the customer must sign the
merchant copy
The POS device will return to the idle screen
Press # for the transaction list and select 'purchase' to initiate
a new purchase