VeriFone VX 520 User Manual page 45

3. Refund*
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
STEP 8
*A refund transaction is only supported on credit cards
Press # for the transaction list and select 'refund'
Enter the refund amount and press enter
Enter supervisor ID and press enter
Enter supervisor PIN and press enter
Pass the POS device to the customer who can either Tap to Pay™,
insert or swipe his or her card (the card must be the same card as the
original transaction)
If prompted, the customer must enter his or her PIN followed by enter
Once the transaction is approved, the POS device will print a customer
and merchant copy of the receipt
The POS device will return to the idle screen
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