VeriFone VX 520 User Manual page 19

9. Voice Approval
STEP 1
Press # for the transaction list and select 'voice approval'
STEP 2
Enter the voice approval amount and press enter
STEP 3
Enter supervisor ID and press enter
STEP 4
Enter supervisor PIN and press enter
Enter the authorisation code obtained from the bank; this code cannot contain
STEP 5
any special characters (,.-+#*) or blanks
Pass the POS device to the customer who can either insert or swipe his
STEP 6
or her card
STEP 7
If prompted, the customer must enter his or her PIN followed by enter
STEP 8
Wait for the authorisation response
Once the transaction is approved, the POS device will print a customer and
STEP 9
merchant copy of the receipt
STEP 10
The POS device will return to the idle screen
Note: If the authorisation code or the amount is invalid, the POS device will display
the error message: invalid authorisation code. You'll need to cancel the transaction
and start again
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