VeriFone VX 520 User Manual page 34

9. Voice Approval
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
STEP 11
STEP 12
STEP 13
Note: if the authorisation code or the amount is invalid, the POS device will display
the error message: invalid authorisation code. You'll need to cancel the transaction
and start again
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Press # for the transaction list and select 'voice approval'
Enter the voice approval amount and press enter
Enter the tip amount and press enter
Enter supervisor ID and press enter
Enter supervisor PIN and press enter
Enter a valid waiter ID and press enter
Enter the table number and press enter
Enter the authorisation code** obtained from the bank; this code cannot
contain any special characters (,.-+#*) or blanks
Pass the POS device to the customer who can either insert or swipe his or
her card
If prompted, the customer must enter his or her PIN followed by enter
Wait for the authorisation response
Once the transaction is approved, the POS device will print a customer and
merchant copy of the receipt
The POS device will return to the idle screen