Flame pattern
It may take approximately two hours of operation for the logs to achieve their
full flame pattern and glow. During the initial burning in period, some smoke and
smell may be experienced. The appliance should run on the high setting in a well
ventilated room until these dissipate. It is important to check the flame pattern
during this time.
Abnormal flame pattern
Abnormal flame performance and/or pattern can indicate a problem with the fire, such as
blocked gas injectors, or that the log set (burn media) has shifted. There are some warning signs
that could indicate a problem.
- Unusual smell from the appliance
- Continued difficulty or delay in establishing a flame
- Flame appears either very short or very long
- Flame only burns part way across the burner
- Severe soot building up on the inside of the glass
28 | Neo RIB2312 installation guide: 12148-D 04-19