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Summary of Contents for Rinnai Novo
- Page 1 Novo direct vent gas fireplaces Operation guide...
- Page 2 Important Appliance must be installed with a Rinnai approved flue system. This appliance shall be installed in accordance with: Manufacturer’s installation instructions Current: AS/NZS 5601 Gas Installations AS/NZS 5263 Gas Appliances General Requirements AS/NZS 3000 Electrical Standards AS/NZS 3500 Plumbing and Drainage Standards For use with Natural Gas or Universal LPG as indicated on the appliance.
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Page 3: Table Of Contents
Abnormal flame pattern ........12 Error codes ............13 Troubleshooting ............14 Warranty ...............16 Installation checklist..........18 Purchse details .............19 Gas fires, like cars, require regular maintenance and servicing. For reliable operation Rinnai gas fires should be serviced every two years, including inspection of the flue system. -
Page 4: Safety
Rinnai. Do not place containers of liquid Do not use or store flammable materials near this appliance. on top of the appliance. Water can cause extensive damage and create an electrocution hazard. 4 | Novo DV operation guide: 13747-A 01-22... -
Page 5: General Information
Electrical connection • Power failure: In the event of a power The Novo is fitted with a 1.5 m power cord and failure or power cut, the gas valves will 3-pin plug. The power cord passes through automatically close and shut down the fire. - Page 6 About your Rinnai Novo gas fire Congratulations on the purchase of your Rinnai Novo gas fire. We hope you love this product as much as we do, and on the off chance that something does go wrong, or if you need help, we’re only a phone call away.
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Page 7: Position Of Your Novo On A Wall
On initial start-up (no additional buttons pressed), the Novo modulates the flame and heat output to try and maintain the default setting of 22 °C. If the room temperature starts to climb above 22 °C the unit will modulate to its lowest flame and fan setting, but will not turn off. -
Page 8: Operation Using The Remote
This will help avoid damage from leaking batteries. If leakage has occurred the remote will need to be replaced as leaking chemicals could be a risk if touched or ingested. 8 | Novo DV operation guide: 13747-A 01-22... - Page 9 Pry point for removing the back body temperature (your hand). cover Gently pry open the back cover from the base of the remote Novo DV operation guide: 13747-A 01-2 | 9...
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Page 10: Positioning
Positioning The clearances below are minimum clearances unless otherwise stated. The Novo must not be installed where curtains or other combustible materials could come into contact with the fire. For the inbuilt model, the 400 mm side clearance, measured from the edge of the glass, includes side walls. -
Page 11: Mantels And Surrounds - Inbuilt Models
Mantels and surrounds, made of combustible materials such as wood, are allowed providing they are outside the minimum clearances shown. The Novo gas fireplace is not designed to be built into bookcases. Mantel needs to be a min. of 400 mm away from the edge of the glass Max. -
Page 12: Abnormal Flame Pattern
Abnormal flame pattern Each Rinnai flame fire has a distinct flame pattern, refer images below. This should look the same every time you start your fire, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your fire, such as blocked gas injectors, or shifting of burn media. -
Page 13: Error Codes
Error codes The Novo has self diagnostic electronics that monitor the appliance during start up and operation. Should a fault occur the heater will shut down. The fault that has caused the shut down will be indicated by a pair of flashing numbers in the error display. The error will show through two narrow cutouts—you will need to walk up to the fire and look down to see these. -
Page 14: Troubleshooting
Inadequate flue system, incorrect gas pressure or glass or incorrect installation of burn media. Contact a Rinnai Service Centre. Condensation and/or water marks on the Normal operation. Condensation should glass disappear once the fire has warmed up. 14 | Novo DV operation guide: 13747-A 01-22... - Page 15 Unit not plugged in properly or has been turned off—plug in power cord or press the On/Off button. Remote lock-up due to signal being out of range, incorrectly aimed at the unit, or obstructed. Battery may be flat. Novo DV operation guide: 13747-A 01-2 | 15...
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Page 16: Warranty
Rinnai brings you peace of mind with a: 5-year firebox warranty This warranty is applicable to all Rinnai gas fires manufactured from 01 May 2019. All terms of the warranty, subject to the conditions below, are effective from the date of first installation. The attending service person reserves the right to verify this by requesting a copy of the gas certificate of compliance prior to commencement of any warranty work. - Page 17 8. Rinnai reserves the right to have installed product returned to the factory for inspection. 9. Where the gas fire is installed outside the metropolitan area or further than 40 km from a Rinnai authorised service centre, travel costs shall be the owner’s responsibility.
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Page 18: Installation Checklist
F Appliance positioned in a suitable location (clearances, mantels and surrounds). F Correct aeration plate configuration based on flue length. F Rinnai flue system installed and tested to ensure effective draw. F Commissioned as per the commissioning instructions. F Burn media installed as per instructions. -
Page 19: Purchse Details
Warranty claim To make a warranty claim, contact Rinnai on 0800 RINNAI (0800 746 624) or email info@rinnai.co.nz. Novo DV operation guide: 13747-A 01-2 | 19... - Page 20 Rinnai.co.nz Tel: 0800 746 624 http://www.youtube.com/rinnainz http://facebook.com.rinnainz Serial number Novo DV operation guide: 13747-A...