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Abnormal flame pattern
Each Rinnai Flame Fire has a distinct flame pattern. This should look the same
every time you start your fire, after an initial warm up period of approximately
20 minutes.
Abnormal flame performance and/or pattern
can indicate a problem with your fire, such
as blocked gas injectors, or shifting of burn
media.
There are some warning signs that could
indicate a problem.
- Unusual smell from the appliance
- Continued difficulty or delay in
establishing a flame
- Either very short or very long flames
- Flame only burns part way across the
burner
- Severe soot building up on the inside of
the glass
1
If any of the above signs occur, please contact
Rinnai.
1
Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight carbon
deposits—this is normal.
Normal flame pattern
Abnormal flame pattern
Soot build up
Neo RIB2312 operation guide: 12149-A 01-17 | 13
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