Rinnai Neo Series Operation Manual
Rinnai Neo Series Operation Manual

Rinnai Neo Series Operation Manual

Inbuilt and freestanding models
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Neo
Operation guide
Inbuilt and freestanding models

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Summary of Contents for Rinnai Neo Series

  • Page 1 Operation guide Inbuilt and freestanding models...
  • Page 2 Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury or loss of life. For more information about buying, using, and servicing of Rinnai appliances call: 0800 RINNAI (0800 746 624). Rinnai New Zealand Limited 105 Pavilion Drive, Mangere, Auckland...
  • Page 3: Table Of Contents

    About your Rinnai Neo ........4 Safety ............... 5 Location and clearances ........7 Mantels and surrounds ........8 Hearths ............8 General information ........9 Wireless controller .......... 10 Wireless controller display ......11 Operation of your Neo ........12 Modes of operation .........
  • Page 4: About Your Rinnai Neo

    About your Rinnai Neo Congratulations on the purchase of your Rinnai Neo gas fireplace. The Neo range combines modern good looks with the latest advances in technology. The intelligent electronic timer remote (ETR) provides unmatched control of your appliance. Convection fan helps to...
  • Page 5: Safety

    Safety Important This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience WARNING and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. - The heater must not be used if the glass or panels are damaged - Do not place articles on or against this appliance - Do not use or store flammable materials near this appliance...
  • Page 6 Do not use or store flammable Combustible materials must not Do not spray aerosols while the materials near this appliance. be placed where the heater could appliance is operating. Most ignite them. contain butane gas which can be a fire hazard if used near the appliance.
  • Page 7: Location And Clearances

    For further information, please contact Rinnai or refer to the installation manual. This illustrates recommended minimum clearances when installing a TV directly above the unit or Neo freestanding clearances into a recess.
  • Page 8: Mantels And Surrounds

    Mantels and surrounds - inbuilt models only Combustible mantels and surrounds require clearance from the unit to minimise fire danger. Mantels and surrounds, made of combustible materials such as wood, are allowed providing they are outside the minimum clearances shown. The Neo gas fireplace is not designed to be built into bookcases.
  • Page 9: General Information

    General information Before operation please read these instructions to get an overview of how to operate, maintain and service your Rinnai gas fire. electrical connection Installation by a licensed For reliable operation Rinnai tradesperson gas fireplaces, including The Neo is fitted inspection of the flue with a 1.5 m power...
  • Page 10: Wireless Controller

    Wireless controller Your wireless controller is designed to be wall mounted on a bracket, supplied with the controller, within 10 m of the fire. How it operates Handy tips The controller houses the thermostat The most efficient way of operating your Neo that senses the room temperature and is with the wireless controller.
  • Page 11: Wireless Controller Display

    Wireless controller display transmit indicator Indicates the wireless controller is transmitting to the receiver. The symbol will appear in the LCD for one second. Battery indicator Symbol will flash when batteries need replacing. The temperature display wireless controller will remain Displays the current room functional for approximately temperature.
  • Page 12: Operation Of Your Neo

    Operation of your Neo Your controller has a built-in child lock function that requires pressing two buttons simultaneously. This function cannot be overridden. To turn the controller on, press PWR and OK at the same time. Pressing PWR will switch the controller off. Start-up On start-up, the fan will start approximately When turning the Neo on, the heater will...
  • Page 13: Modes Of Operation

    Modes of operation Manual 3. The LCD will display what is shown in the Temperature can be set at any level. Time and image below. day of the week does not need to be set. Use the UP and DOWN button to adjust the flame setting (seven flame stages With the controller turned on, press and in total).
  • Page 14: Programming Your Controller

    Programming your controller The clock must be set before the programmed timers will operate. Each day of the week can be programmed for four periods. Setting the clock Setting the period starting time Start time temp. °C time With the controller (heater) off, period press T for two seconds.
  • Page 15: Operation Using Your Controller

    Operation using the controller The wireless controller will be factory set so synchronising will only be necessary if there is an error, or if the controller has been purchased separately. Synchronising involves the The LCD display will show LC Changing between modes wireless controller sending (Learn Code) for two seconds To change between manual,...
  • Page 16: Operation Without The Controller

    Operation without the controller For manual models, if you lose your controller, or the batteries go flat, you can still operate your unit using the control panel on the appliance. turning the heater on Press the ON/OFF button once, you will hear the electronic ignition sparker. The electronic ignition stops when the pilot flame is established, the main burner then ignites off the pilot and will go to the highest setting.
  • Page 17: Gas/Electricity Failure During Operation

    Gas/electricity failure during operation Interruption to the electricity or gas supply will turn your heater off. This is a safety feature. After interruption to the electricity supply To restart your heater after electricity has been restored follow the steps for ‘Turning the heater on’...
  • Page 18: Troubleshooting

    Small soot deposit on logs Normal operation No action required. Severe soot deposits Inadequate flue system, Contact a Rinnai Service Centre. forming incorrect gas pressure or on logs or glass log misalignment Condensation on glass Normal operation Allow heater to warm up and the condensation will disappear.
  • Page 19: Abnormal Flame Pattern

    Abnormal flame pattern Each Rinnai Flame Fire has a distinct flame pattern. This should look the same every time you start your fire, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your fire, such as blocked gas injectors, or that the log set (burn media) has shifted from when the fire was first installed.
  • Page 20: Commissioning

    WARNING Checklist F Appliance positioned in a suitable location (clearances, mantels and surrounds etc.). F Rinnai flue system installed and tested to ensure effective draw. F Gas pressures checked and set. F Burn media installed as per instructions. F Glass dress guard fitted and customer advised not to remove.
  • Page 21: Installer Details

    Installer details Company name: Installer name: Address: Phone: Mobile: Certificate of compliance number for installation: Signed: Date: Neo operation guide: 11907-E 05-14 | 21...
  • Page 22: Limited Warranty

    Limited Warranty Rinnai brings you peace of mind with a: 2 Year minimum warranty terms and conditions installation, has not been operated 5. Servicing of the product is to be in accordance with operating carried out by a Rinnai authorised 1.

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