How Does Ec500 Do It; About This Guide - Avaya EC500 User Manual

Welcome

How Does EC500 Do It?

The EC500 solution treats a cell phone as if it were an extension of your
DEFINITY
software. Your System Administrator should have contacted you already to
discuss how to establish your EC500 connection to best serve your needs.
After setup, you call an EC500 Access Number to enable EC500 for the first time.
Once enabled, your cell phone becomes an extension of your work phone,
allowing you to answer calls placed to your office number on your cell phone.
When you are in the office at your desk, or would rather not be disturbed by
incoming office calls to your cell phone (i.e., during a meeting or dinner), simply
call the EC500 Access Number to disable your EC500 connection. While
disabled, incoming work calls then follow the standard path to your office number.

About This Guide

This guide describes EC500 features and operation, and should be reviewed in
detail by new users. Contents include:
Chapter 1, Getting Started - Provides information you need to get up and
running with EC500, and the procedure to enable EC500 for first-time use.
Chapter 2, Receiving and Making Calls - Describes how EC500 operates with
your cell phone and what features are available.
Chapter 3, Voice Messaging - Explains how voice messaging works while using
EC500.
Chapter 4, Enabling/Disabling EC500 and Maintaining Security - This chapter
contains procedures for disabling and enabling EC500 as needed, for maintaining
a secure connection and changing your security code.
Chapter 5, Checkpoints and Troubleshooting - Sometimes EC500 users have
questions regarding interaction between EC500, their cell phone and their office
phone. This chapter provides troubleshooting tips and answers to common user
questions.
Appendix: Other EC500 Uses - The appendix contains information about
advanced features and using EC500 in setup arrangements other than a cell (or
other remote) phone with two incoming lines (standard setup).
Glossary - Defines terms used in this document related to EC500 that may not be
familiar to you.
EC500 Pocket Reference Cards - Two cards to record your EC500 extensions
and Feature Access Codes, cut out and keep with your cell phone.
x Issue 3 August 2002
®
or Avaya™ Communications Server running MultiVantage™