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Avaya ETR How To Use Manual

Avaya etr: user guide
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How to Use Your
ETR or MLS
MERLIN LEGEND
with
555-670-151
COMCODE 108370362
Issue 1
April 1999
To order additional
ETR or MLS tray cards,
please call 800-457-1235
and reference document
number 555-670-151.
Copyright 2000
Avaya Inc.
All Rights Reserved
Phone
®
Understanding
Your Phone
Basic Phone
Functions
Using Features
Feature & Programming
Codes

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Summary of Contents for Avaya ETR

  • Page 1 How to Use Your ETR or MLS MERLIN LEGEND with 555-670-151 COMCODE 108370362 Issue 1 April 1999 To order additional ETR or MLS tray cards, please call 800-457-1235 and reference document number 555-670-151. Copyright 2000 Avaya Inc. All Rights Reserved Phone ®...

  • Page 2: Understanding Your Phone

    Understanding Your Phone LINE All Telephones BUTTONS NNN-XXXX Telephones with ICOM Buttons ICOM Ring and receive inside voice-announced calls. ICOM Voice calls and receive inside ringing and voice- announced calls. ICOM Originate Only inside calls only. Telephones with System Access (SA) Buttons SA buttons give you access to inside or outside lines for making and/or receiving...
  • Page 3 Understanding Your Phone LINE Telephones with System Access BUTTONS (SA) Buttons continued Shared SA SSA co-workers or join conversations. Line is shared with another co-worker(s). One person has an SA button that is shared with one or more others who have SSA buttons corresponding to it.
  • Page 4 Understanding Your Phone TONES Dial tone (steady) You can make a call. Busy (slow repeating tone) The phone you are calling is busy. Fast busy (fast repeating tone) No lines are available. Error (alternating high-low tones) You dialed or used a feature incorrectly. Confirmation (double break in dial tone followed by steady tone) You used a feature correctly.

  • Page 5: Make A Call

    Green Light or the slow-flashing call put on hold at another extension). While a call is on hold, your phone beeps once each minute. The ETR display briefly shows Call on Hold. ICOM button. Spkr or lift the handset.
  • Page 6 Basic Phone Functions TRANSFER Using the dialpad: A CALL 1 Press TO AN The system selects an EXTENSION button, and puts the call on hold. 2 Dial the extension or outside number. 3 Announce the call. 4 Hang up. To cancel or return to the call on hold, press the button next to the flashing One-touch manual transfer: 1 Press the programmed...

  • Page 7: Join A Call In Progress

    PROGRESS another extension. 1 Press the button next to 2 Lift the handset or press Conf Conf again. Calls are now ETR Drop Hold ETR Drop Green Light on a line Green Light Spkr...

  • Page 8: Forward Your Calls

    • Adjust the speaker volume (while using speaker) or handset volume (while using handset) by pressing ADJUST For ETR/MLS phones except MLS-12D and MLS-34D. DISPLAY • Adjust display contrast by pressing CONTRAST then Feature 3 3...

  • Page 9: Using Features

    Using Features USE A To use a feature: FEATURE • Press the programmed button; CODE or press feature code (see the following pages) . Features that dial numbers automatically may need special characters to allow for correct dialing or system response. Hold •...

  • Page 10: Call Waiting Camp-On Coverage

    Feature & Programming Codes Display phones only. Available only by using feature code. Must be programmed onto a line button. Press ACCOUNT + code + CODE AUTHORIZATION + code + CODE AUTO DIAL Inside Outside CALLBACK Automatic Callback On Automatic Callback Off Selective Callback CALL Pick up call waiting call: on:...

  • Page 11: Voice Mail

    Feature & Programming Codes Press DIRECT VOICE MAIL DO NOT DISTURB FOLLOW ME + extension FORWARD Inside + extension + dial-out code Outside + number FORWARD cancel from all extensions: FOLLOW cancel from one extension: cancel from your phone: + your extension LAST NUMBER DIAL...
  • Page 12 Feature & Programming Codes Press PAGING GROUP OR ALL PAGING + line number LOUD- + zone SPEAKER PARK PICKUP General Group Inside + extension Outside + line number PRIVACY off : REMINDERS Set Reminder + time + Cancel Reminder RINGING OPTIONS Abbreviated On Abbreviated Off...
  • Page 13 Feature & Programming Codes Press RINGING OPTIONS (cont.) No Ring All Lines No Ring One Line Personalized Ring Shared SA Ring On Shared SA Ring Off SAVED NUMBER DIAL SIGNALING AND NOTIFY Signaling Notify Receive Notify Send SPEED DIAL Three-digit code System pre-set by system administrator.

This manual is also suitable for:

Mls

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