How To Disable Ec500 When Out Of The Office Or From Your Cell Phone; Maintaining Security - Avaya EC500 User Manual

Chapter 4: Enabling/Disabling EC500 and Maintaining
Security
How to Disable EC500 when Out of the Office or
from your Cell Phone
Perform this procedure from any Touch Tone telephone.
1. Dial the EC500 Access Number provided by your System Administrator.
You hear a dial tone.
2. Enter the EC500 Disable Feature Access Code.
You hear a dial tone.
3. Enter your office phone's Extension Number.
4. Press the # button on your phone.
5. Enter your Station Security Code.
6. Press the # button on your phone.
You hear a confirmation tone indicating EC500 is disabled.
7. Hang up to end the call.
NOTE:
If you do not receive a confirmation tone, hang up, verify the codes entered
and repeat the Disable procedure from Step 1. If you still do not receive a
confirmation tone, contact your System Administrator for assistance.

Maintaining Security

Most DEFINITY or Avaya Communications Server running MultiVantage software
users are assigned Station Security Codes for their office phone to prevent
unauthorized use. If you did not have one at the time your EC500 user profile was
established, your System Administrator assigned you a default code, to cover
both your office phone and EC500. You use the Station Security Code when
calling the EC500 Access Number to enable and disable your EC500 extensions.
!
CAUTION:
Be aware of security issues. For example, while using your EC500-enabled
cell phone, if someone picks up your office phone and is listening in on your
call — you will hear a beep tone (if administered by your System
Administrator). Avaya provides this beep tone for security reasons, to alert
an EC500 user that someone has joined the call. If you suspect
unauthorized use of your office phone or an enabled EC500 cell phone, end
the call immediately. If your cell phone is lost or stolen, change your Station
Security Code immediately. Also notify your System Administrator, who can
block EC500 activity from that phone at the DEFINITY or Avaya
Communications Server running MultiVantage software.
If additional privacy is required, your System Administrator can administer one of
Avaya's exclusion features.
4-4 Issue 3 August 2002