Welcome; To The New Avaya™ Ec500 Extension To Cellular User - Avaya EC500 User Manual

Welcome

To the New Avaya™ EC500 Extension
to Cellular User
Welcome to being connected wherever you are! Instead of being tied to your desk
waiting for a call, the Avaya™ EC500 Extension to Cellular (EC500) solution
offers you the freedom to work anywhere, anytime, using your cell phone. With
EC500, calls to your office number are extended to your cell phone, allowing you
to receive work-related calls wherever you are and whenever you need to. EC500
even provides office caller ID, so you know who's calling before you answer.
EC500 is ideal for anyone who conducts business on the go — salespeople, field
service personnel, real estate agents, physicians, attorneys, engineers,
operations staff, consultants, brokers and other mobile professionals. Even
telecommuters working in their home offices can use EC500 to make the
transition from office to home transparent to callers.
With EC500, incoming calls to your office number reach you on the road, at
another location, or even walking around the workplace. This "one number
reachability" means you can respond immediately to urgent business matters.
And when you can't respond, your voice mail picks up your messages.
EC500 works with any type of wireless/cellular service. And, you control your
availability by connecting or disconnecting to EC500 (we call it "enabling" and
"disabling") as needed. Whether connected to EC500 or not, your cell phone still
operates as it always has. You still receive personal calls on your cell phone,
because personal calls come in through your standard cellular number and
service provider.
This guide focuses on the Dual Setup user (a cell or remote phone with two
extensions for call waiting) because it is the most common EC500 setup. If you
have another type of EC500 setup, consult the Appendix for additional user
information.
Issue 3 August 2002 ix