Chapter 1. Introduction; General; Use Of This Guide; Organization Of This Guide - Avaya 6424D+M User Manual

General

This guide on the operation of DEFINITY™ Communications System Generic 2 and System
85 consoles equipped with Direct Extension Selection (DXS) and Busy Lamp Field (BLF). is
intended for use by console attendants who have completed training.

Use of This Guide

To make the best use of
organization. The operating
step-by-step, and to tell you
This guide will answer most
more information than this guide contains, ask your System Manager for help.

Organization of This Guide

The rest of this guide is divided into nine chapters:
DESCRIPTION — This chapter defines certain terms associated with the console,
and describes the tones that you will hear while operating the console. For easy
reference, the terms and tones are listed alphabetically. This chapter also describes
and illustrates both the basic console and the DXS/BLF console.
FACTORY-PROVIDED SPECIAL FEATURES — This chapter provides information on
factory-provided special features.
OPERATING PROCEDURES — This chapter contains step-by-step instructions for
using the console. Instructions are provided for the DXS/BLF console only. No
instructions are provided for the basic console. The instructions for the most
common procedures, such as handling incoming or outgoing calls, or handling calls
you originate at the console, are located in the front of this chapter. The procedures
for using specific features of the system follow and are arranged alphabetically by
feature name. The last part of the chapter gives instructions for Centralized Attendant
Service (CAS). (The Table of Contents gives the exact location for each set of
instructions.)
REFERENCE CONSOLE ILLUSTRATION AND LEGEND — This detailed illustration
and accompanying legend identify the attendant console.

CHAPTER 1. INTRODUCTION

this guide, you must become familiar with its contents and
procedures are written to "walk you through" each procedure,
what the various system responses are.
of the questions on the use of the console. If you should need
CHAPTER 1. INTRODUCTION
1-1