Avaya 6424D+M User Manual page 78

CHAPTER 4. OPERATING FEATURES
2 . While tracing the malicious calI, continue to monitor the call.
3.
When the caller disconnects, press
4.
After tracing the call, deactivate the Malicious Call Trace feature.
Option 3
Press
1.
[RELEASE]
Caller is disconnected.
PBSY light goes off.
To trace a malicious call:
M C T
1. P r e s s
C O N T
Audible signal stops.
MCT CONT light continues to flash.
PBSY light goes on.
First ICI message is displayed.
No talking connection is made with the caller unless you are the attendant who
activated the feature.
2. Record ICI display.
To receive each subsequent display, press
3.
This process is finished when ICI display shows
4. If the call is an incoming trunk call, dial the central office or the distant private
network node to continue the trace at that location.
If you are the activating attendant, put the MCT loop on hold. Press an idle loop.
5.
When the trace is finished, and the information is recorded, dial the code to
6.
deactivate the MCT feature.
Deactivating the MCT feature disconnects the voice recorder and all talking parties.
To deactivate a Malicious Call Trace (controlling attendant):
1. Press an idle loop button.
ATND light goes on.
4-56
[RELEASE]
, to return to normal attendant activity.
[PBSY]
.
M C T
. Record the displayed information.
C O N T
.
END