Avaya 6424D+M User Manual page 50

CHAPTER 4. OPERATING FEATURES
2. Press
[SELECT]
SELCT light goes off. Lamps to the left of the DXS buttons light for all busy voice
terminals in the hundreds group selected. Alphanumeric display shows the hundreds
group dialed followed by two asterisks (example: 11** for extension number 1121).
3. Check the BLF to see if the telephone/voice terminal is idle (associated light is off).
4. Press the DXS button for the tens and units digits.
Listen for ringback tone. SPLIT, BLF, and RING lights go on. Caller is split from the
connection. Alphanumeric display shows a repeat of the display (hundreds group
followed by two asterisks). ANS light goes on, and
terminal user answers.
Press
[ANSWER]
5.
ATND, ANS, and SPLIT lights go off. PA light goes
on for the duration of the call.
If it is necessary to display the last hundreds group selected,
Attendant Interposition Calling and Transfer
Allows you to place calls to, and receive calls from, other attendants. If you are in a Tenant
Services environment, you can only place calls to attendants in the same partition or in
partition 0 (zero).
When you are called, and if you are busy on another call, the interposition call is held waiting
in a priority queue. The PR (priority) light on your console lights. When your console
becomes available, the interposition call takes precedence over the other calls in queue, and
is switched to the first idle loop. You can make interposition calls when no call is connected
to your console, or when a call is connected and the caller wishes to have the call
transferred to another attendant.
To consult with another attendant when you have a call on your console and you want to transfer the
call:
1. Press .
[START]
Listen for dial tone. SPLIT light goes on. Caller is separated from the connection.
Display shows incoming call identification.
2.
Dial Interposition Calling access code.
Listen for dial tone.
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, and dial the first two digits of the extension number (hundreds group).
.
RING light goes off when voice
on. Associated BLF light stays
press .
[DISP]