Avaya 6424D+M User Manual page 28

CHAPTER 4. OPERATING PROCEDURES
4.
If the caller wishes to wait, press
Display and ATND lights go off. PA light goes on. The called party hears two beeps
of tone as a reminder that the call is still waiting.
5. If the caller does not wish to wait, press
Display, ATND, and BUSY lights go off. PA light goes on.
At the end of every ARL timed-reminder interval, the RING light flashes and ARL timed-
reminder tone sounds. This sequence continues until the caller is connected unless the call
is for a telephone/voice terminal with a coverage path assigned. Refer to Note under
"Factory-Provided Special Features," Section 3.
Handling a Call Placed to a Busy Extension Number With Call Waiting Assigned
When Attendant Release Loop (ARL) Feature Is Not Activated
When you have placed a call in call waiting (after pressing the RELEASE button), the call
remains on the loop until the timed-reminder interval (30 seconds) expires or the call is
answered. The BUSY light stays on when you press the RELEASE button."
If the call is not answered before the timed-reminder interval expires, the BUSY light flashes.
You hear timed reminder tone.
To answer a call:
1. Press the loop button below the flashing BUSY light,
Display shows call identification. ATND light goes on. BUSY light goes on. PA light
goes off.
2. Tell the caller that the extension number is busy.
3. If the caller wishes to wait, press
Display and ATND lights go off. PA light goes on. The called party hears two beeps
of tone as a reminder that the call is still waiting.
At the end of every timed-reminder interval (30 second), the RING light flashes and timed-
reminder tone sounds. This sequence continues until the caller is connected.
Holding a Call on the Console
If an extension number is busy and call waiting is not available, you can hold a call on the
console. Every 30 seconds the timed-reminder tone sounds. Then, check to see if the caller
wishes to continue holding.
4-6
.
[RELEASE]
,
[CANCL] [RELEASE]
.
[RELEASE]
.