Austin Hughes Electronics Cyberview D-117 User Manual

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KVM User Manual
Standalone KVM
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for LCD keyboard drawers

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Summary of Contents for Austin Hughes Electronics Cyberview D-117

  • Page 1 KVM User Manual Standalone KVM KVM modules back for LCD keyboard drawers...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS 1. The quick installation guide...3 1.1 Initial IP configuration ...4 2. Introduction ...8 2.1 System requirement...8 3. Connecting to the server...8 3.1 When the server is up and running ...8 3.2 When the server is dead...8 4. Configuration ...10 4.1 Initial Configuration ...10 4.1.1 Initial configuration via serial console ...12 4.2 Keyboard, Mouse and Video configuration ...13...
  • Page 3 6.4.2 Users and Groups...44 6.5 KVM Settings ...45 6.5.1 User Console...45 6.5.2 Keyboard/Mouse ...49 6.5.3 Video ...51 6.6 Device Settings...52 6.6.1 Network ...52 6.6.2 Dynamic DNS ...54 6.6.3 Security...56 6.6.4 Certificate ...57 6.6.5 Serial Port...60 6.6.6 Date And Time ...62 6.6.7 Event Log ...63 6.7 Maintenance ...65 6.7.1 Device Information...65...
  • Page 4: The Quick Installation Guide

    1. The quick installation guide The IP-KVM switch redirects local keyboard, mouse and video data to a remote administration console. It allows you to control one or many computers locally at the server site or remotely via the Internet using a standard browser. You can securely gain BIOS level access to systems for maintenance, support, or failure recovery over the Internet.
  • Page 5: Initial Ip Configuration

    1.1 Initial IP configuration In factory default, DHCP mode is disabled (IP auto configuration = None), and the IP settings are as below: IP address Subnet mask Default Gateway If DHCP mode is enabled (IP auto configuration = DHCP), the IP-KVM switch will try to contact a DHCP server in the subnet to which it is physically connected.
  • Page 6 KVM over IP Module 2. Setup fixed IP a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c. Click Setup Device. If super login was authenticated, it’ll show “Successfully configured device”.
  • Page 7 Install JVM on Client system IP-KVM switch was accessed using a standard JAVA enabled web browser. You must install Sun JVM 1.4.2 or above to your client system. Note: At a minimum you must have Internet Explorer 6.0 or Netscape 7.0 or Molliza 1.6 (and above) installed on your client computer.
  • Page 8 Figure 1-1. Top part of the Remote Console There are some options to choose from, and the important ones are the following: Auto Adjust button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while IP-KVM switch tries to adjust itself for the best possible video quality.
  • Page 9: Introduction

    2. Introduction 2.1 System requirement Hardware Item Local host side Remote Console side Software Item Local host side Remote Console side 3. Connecting to the server 3.1 When the server is up and running The IP-KVM switch gives you a full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server.
  • Page 10 Using IP-KVM switch, administrators can determine which kind of serious hardware failure has occurred (See table 2-1). Type of failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. CPU fan failure RAM failure Table 2-1. Host system failures and how they are detected. Detected by Console screen, CMOS set-up information Server remains in power off state after power...
  • Page 11: Configuration

    4. Configuration 4.1 Initial Configuration If DHCP mode is enabled (IP auto configuration = DHCP), the IP-KVM switch will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server.
  • Page 12 KVM over IP Module 4. Setup fixed IP a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c. Click Setup Device. If super login was authenticated, it’ll show “Successfully configured device”.
  • Page 13: Initial Configuration Via Serial Console

    Authentication To adjust the authentication settings, enter your login as a super user, and change your password. Super user login Enter the login name of the super user. The initial value is “super”. All characters are in lower case. Super user password Enter the current password for the super user.
  • Page 14: Keyboard, Mouse And Video Configuration

    IP auto-configuration With this option, you can specify whether the IP-KVM switch should get its network settings from a DHCP or BOOTP server. For DHCP, enter “dhcp”, and for BOOTP enter “bootp”. If you do not specify any of these, the IP auto-configuration is disabled and subsequently you will be asked for the following network settings.
  • Page 15: Automatic Mouse Speed And Mouse Synchronization

    parameter n is adjustable with the scaling. Please note that this works only when mouse acceleration is turned off on the remote system. 4.2.3 Automatic mouse speed and mouse synchronization The automatic mouse speed mode performs the speed detection during mouse synchronization.
  • Page 16: Single And Double Mouse Mode

    Windows XP Mouse Settings Windows XP knows a setting named “improve mouse acceleration”, which has to be deactivated. Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely.
  • Page 17: Usage

    5. Usage 5.1 Prerequisites The IP-KVM switch features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and the way to use them in a more detailed manner. The interfaces are accessed using the TCP/IP protocol family, thus they can be accessed using the LAN port of the device.
  • Page 18: Login Into The Ip-Kvm Switch And Logout

    Figure 5-1. The Internet Explorer displaying the encryption key length Newer web browsers generally support strong encryption on default. 5.2 Login into the IP-KVM switch and logout 5.2.1 Login into the IP-KVM switch Launch your web browser. Direct it to the address of your IP-KVM switch, which you configured during the installation process.
  • Page 19 Please make sure to change the super user password immediately after you have installed and accessed your IP-KVM switch for the first time. Unchanging of the password for the super user is a severe security risk and might result in unauthorized access to the IP-KVM switch and to the host system including all possible consequences! Your web browser has to accept cookies, or else login is not possible.
  • Page 20: Logout From The Ip-Kvm Switch

    If there is no activity for 30 minutes, the IP-KVM switch will log you out, automatically. A click on one of the links will bring you back to the login screen. 5.2.2 Logout from the IP-KVM switch This link logs out the current user and presents a new login screen. Please note that an automatic logout will be performed in case there is no activity for 30 minutes.
  • Page 21: Main Window

    connection. This is because today's web proxies are not capable of relaying the RFB protocol. In case of problems, please consult your network administrator in order to provide an appropriate networking environment. 5.4 Main Window Starting the Remote Console opens an additional window. It displays the screen content of your host system.
  • Page 22 Ctrl+Alt+Delete Special button key to send the “Control Alt Delete” key combination to the remote system (see also section 6.4.1 for defining new button keys). Auto Adjust button If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the IP-KVM switch tries to detect the video mode of VGA port to the controlled host and adjust itself for the best possible video quality.
  • Page 23 A short description of the options follows. • Monitor Only Toggles the Monitor only filter on or off. If the filter is switched on no remote console interaction is possible, and monitoring is possible. • Exclusive Access If a user has the appropriate permission, he or she can force the Remote Consoles of all other users to close.
  • Page 24 Fast Sync -- The fast synchronization is used to correct a temporary, but fixed skew. Intelligent Sync -- Use this option if the fast sync does not work or the mouse settings have been changed on the host system. This method takes more time than the fast one and requires a correctly adjusted picture.
  • Page 25 flickering that is often caused by distortions, as well as lowering unnecessary bandwidth consumption. A large filter setting needs less network traffic and leads to a faster video display, but small changes in some display regions may not be recognized immediately. A small filter displays all changes instantly but may lead to a constant amount of network traffic even if display content is not really changing (depending on the quality of the video input signal).
  • Page 26 Phase Defines the phase for video sampling, used to control the display quality together with the setting for sampling clock. Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected. Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected.
  • Page 27 Figure 5-12. Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet. Normally, the applet determines the correct value automatically. However, depending on your particular JVM and your browser settings this is not always possible.
  • Page 28 determined automatically (see the Section called Transmission Encoding in Chapter 6). Compression Level: you may select a value between 1 and 9 for the desired compression level with level 1 enabling the fastest compression and level 9 the best compression. The most suitable compression level should always be seen as a compromise between the network bandwidth that is available, on your video picture to be transferred, and on the number of changes between two single video pictures.
  • Page 29: Remote Console Status Line

    for Video Optimized/compression level 0, or between 1 and 8 bit for compression level 1 to 9. The higher the color depth, the more video information has to be captured and to be transferred. Note: If displaying motion pictures on a connection with low speed you may achieve an improvement regarding the video transfer rate by lowering the color depth and disabling the option "Video Optimized".
  • Page 30 Furthermore, both the incoming (“In:”) and the outgoing (“Out:”) network traffic are visible (in kb/s). If compressed encoding is enabled, a value in brackets displays the compressed transfer rate. For more information about Monitor Only and Exclusive Access settings, see related sections Figure 5-16.
  • Page 31: Menu Options

    6. Menu Options 6.1 Remote Control 6.1.1 KVM Console To open the KVM console, either click on the menu entry on the left, or on the console picture on the right. To refresh the picture, click on the button “Refresh”. Figure 6-1.
  • Page 32: Telnet Console

    KVM over IP Module 6.1.2 Telnet Console Figure 6-2. Telnet Console The IP-KVM switch firmware features a Telnet server that enables a user to connect via a standard Telnet client. In case the Telnet program is using a VT 100, VT 102 or VT 220 terminal or an according emulation, it is even possible to perform a console redirection as long as the IP-KVM switch host machine is using a text mode screen resolution.
  • Page 33: Romote Power Control

    help Displays the list of possible commands Clears the screen quit Exits the current session and disconnects from the client version Displays the release information terminal Starts the terminal passthrough mode for serial port 1. The key sequence esc exit switches back to the command mode.
  • Page 34: Cd-Rom Image

    • Click “Browse” button and select the image file. The maximum image size is limited to 1.44MB. For larger image please see section 6.3.2. • Click “Upload” button to upload the chosen image file into the IP-KVM switch’s onboard memory. This image file is kept in the onboard memory of the IP-KVM switch until the end of the current session, as you logged out, or initiated a reboot of the IP-KVM switch.
  • Page 35 Figure 6-9. Select Windows Share The following information has to be given to mount the image properly: Share host -- The server name or its IP address. Share folder name -- The name of the share folder to be used. Image file name -- The name of the image file on the share folder.
  • Page 36 KVM over IP Module Figure 6-10. Explorer context menu Select “Sharing” to open the configuration dialog. Figure 6-11. Share configuration dialog Adjust the settings for the selected directory. • Activate the selected directory as a share. Select “Sharing this folder”. •...
  • Page 37: Creating An Image

    Creating an Image Floppy Images UNIX and UNIX-like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, and Linux). To create a floppy image file, copy the contents of a floppy to a file. You can use the following command: dd [ if=/dev/fd0 ] [ of=/tmp/floppy.image ] dd reads the entire disc from the device /dev/fd0, and saves the output in the...
  • Page 38 To create a CDROM image file, copy the contents of the CDROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ] dd reads the entire disc from the device /dev/cdrom, and saves the output in the specified output file /tmp/cdrom.image.
  • Page 39: Drive Redirection

    KVM over IP Module 6.3.3 Drive redirection The Drive Redirection is another possibility to use a virtual disc drive on the remote computer. With Drive Redirection you do not have to use an image file but may work with a drive from your local computer on the remote machine.
  • Page 40: Driver Installation

    Disable Drive Redirection If enabled the Drive Redirection is switched off. Force read-only connections If enabled the Write Support for the Drive Redirection is switched off. It is not possible to write on a redirected device. Click Apply to submit your changes. 6.3.3.1 Driver Installation Please follow the Drive Redirection Setup Wizard step by step to install the driver from the attached CD ROM.
  • Page 41 KVM over IP Module Figure 6-15. Drive Redirection Setup Drive Redirection Settings Start Drive Redirection Figure 6-16. Drive Redirection dialog Drive to redirect Device This is the address (either the DNS name or the IP address) of the IP KVM switch you would like to connect to.
  • Page 42 Drive The local drive you want to share with the remote computer, which could be Floppy disc, CD-ROMs, USB-Sticks and hard drives. Port This is the network port. By default, IP KVM switch uses the remote console port (#443) here. You may change this value if you have changed the remote console port in your IP KVM switch’s network settings.
  • Page 43 KVM over IP Module Navigation Buttons Connect/Disconnect To establish the drive redirection please press the Connect button once. If all the settings are correct, the status bar displays that the connection has been established, the Connect button is disabled and the Disconnect button is enabled. On an error, the status line shows the error message.
  • Page 44: Options

    KVM over IP Module 6.3.4 Options Figure 6-17. USB mass storage option Set this option to disable the mass storage emulation (and hide the virtual drive) if no image file is currently loaded. If unset, and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB).
  • Page 45: User Management

    6.4 User Management 6.4.1 Change Password To change your password, enter the new password in the upper entry field. Retype the password in the field below. Click “Apply” to submit your changes. 6.4.2 Users and Groups The IP-KVM switch comes with 1 pre-configured user account that has fixed permissions.
  • Page 46: Kvm Settings

    Upon delivery, the account “super” has the password “pass”. Make sure to change password immediately after you have installed and on initial access of your IP-KVM switch. Existing users Select an existing user for modification. Once a user has been selected, click the lookup button to see the user information.
  • Page 47 Figure 6-20. User Console Settings (Part 1) User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the required privileges.
  • Page 48 of data. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-like pictures have best results with 4 Bit (16 gray scales). 1 Bit color depth (black/white) should only be used for extremely slow network connections.
  • Page 49 Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup. This forces the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off.
  • Page 50: Keyboard/Mouse

    6.5.2 Keyboard/Mouse Figure 6-22. Keyboard and Mouse Settings Host Interface Enables a certain interface the mouse is connected to. You can choose between “Auto” for automatic detection, “USB” for an USB mouse, and “PS/2” for a PS/2 mouse. To use the USB and/or PS/2 interface you need a correct cabling between the managed host and the managing device.
  • Page 51 Keyboard timeout Recommanded as “enable” for keyboard timeout when host is UNIX or UNIX-like OS. USB Mouse Type Enables USB mouse type. Choose between “Windows >= 2000 , MacOSX” for MS Windows 2000 or Windows XP, Mac OSX or “Other Operating Systems” for MS Windows NT, Unix or Unix-like OS, or OS X.
  • Page 52: Video

    6.5.3 Video Miscellaneous Video Settings • Noise filter This option defines how the IP-KVM switch reacts to small changes in the video input signal. Turning on the noise filter can help reduce video flickering that is often caused by distortions, as well as lowering unnecessary bandwidth consumption.
  • Page 53: Device Settings

    6.6 Device Settings 6.6.1 Network The Network Settings panel as shown in Figure 6-24 allows changing network related parameters. Each parameter will be explained below. Once applied the new network settings will immediately come into effect. The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4-1.
  • Page 54 IP address IP address in the usual dot notation. Subnet Mask The net mask of the local network. Gateway IP address In case the IP-KVM switch should be accessible from networks other than the local one, this IP address must be set to the local network router's IP address. Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation.
  • Page 55: Dynamic Dns

    (HUB, switches, and routers), you can set the Ethernet interface speed of IP-KVM switch manually to the values as supported by the network device. 6.6.2 Dynamic DNS A freely available Dynamic DNS service (www.dyndns.org) can be used in the following scenario (see Figure 6-26): The IP-KVM switch is reachable via the IP address of the DSL router, which is dynamically assigned by the provider.
  • Page 56 DNS server in regular intervals and registers its IP address there. The administrator may contact this server as well and pick up the same IP address belonging to his card. The administrator has to register an IP-KVM switch that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it.
  • Page 57: Security

    The IP-KVM switch has its own independent real time clock. Make sure the time setting of the IP-KVM switch is correct. (see the Section called Date And Time ) 6.6.3 Security Force HTTPS If this option is enabled access to the web front-end is only possible using an HTTPS connection.
  • Page 58: Certificate

    6.6.4 Certificate The IP-KVM switch uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the IP-KVM switch has to expose its identity to a client using a cryptographic certificate.
  • Page 59 Figure 6-29. SSL Certificate Upload After completing these three steps, the IP-KVM switch has its own certificate that is used for identifying the card to its clients. If you destroy the CSR on the IP-KVM switch there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above.
  • Page 60 In case the name given here and the actual network name differ, the browser will pop up a security warning when the IP-KVM switch is accessed using HTTPS. Organizational unit This field is used for specifying to which department within an organization the IP-KVM switch belongs.
  • Page 61: Serial Port

    6.6.5 Serial Port The IP-KVM switch Serial Settings (Figure 6-31) allows you to specify what device is connected to the serial port and how to use it. Configuration or console login Do not use the serial port for any special function, use it only for the initial configuration.
  • Page 62 Serial line speed The speed the IP-KVM switch is communicating with the modem. Most of all modems available today will support the default value of 115200 bps. In case you are using an old modem and discovering problems try to lower this speed. Modem Init String The initialization string used by the IP-KVM switch to initialize the modem.
  • Page 63: Date And Time

    6.6.6 Date And Time This link refers to a page, where the internal real-time clock of the IP-KVM switch can be set up (see Figure 6-32). You have the possibility to adjust the clock manually, or to use a NTP timeserver. Without a timeserver, your time setting will not be persistent, so you have to adjust it again, after IP-KVM switch loses power for more than a few minutes.
  • Page 64: Event Log

    6.6.7 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-33). Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the internal log list of the IP-KVM switch. To show the log list, click on “Event Log”...
  • Page 65 If the reset button on the HTML frontend is used to restart the IP-KVM switch, all logging information is saved permanently and is available after the IP-KVM switch has been started. If the IP-KVM switch loses power or a hard reset is performed, all logging data will be lost. To avoid this, use one of the following log methods.
  • Page 66: Maintenance

    Host Power Host Reset Connection to Remote Console failed: reason. Connection to client ... established. Connection to client ... closed. Login failed. Login succeed. In contrast to the internal log file on the IP-KVM switch, the size of the NFS log file is not limited.
  • Page 67: Even Log

    KVM over IP Module information like the serial number etc. You may send us this information together with a support request. It will help us to locate and solve your reported problem. Figure 6-35. Connected Users Figure 6-35 displays the IP-KVM switch activity. From left to right the connected user(s), its IP address (from which host the user comes from) and its activity status is displayed.
  • Page 68: Update Firmware

    6.7.3 Update Firmware The IP-KVM switch is a complete standalone computer. The software it runs is called firmware. The firmware of the IP-KVM switch can be updated remotely in order to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site.
  • Page 69: Unit Reset

    This process is not reversible and might take some minutes. Make sure the IP-KVM switch's power supply will not be interrupted during the update process, because this may cause an unusable card. Thirdly, after the firmware has been stored, the panel will request you to reset the •...
  • Page 70: Troubleshooting

    KVM over IP Module Note: Only the super user is allowed to reset the IP-KVM switch. 7. Troubleshooting The remote mouse doesn’t work or is not synchronous Make sure the mouse settings in IP-KVM switch match the mouse model. There are some circumstances where the mouse synchronization process could behave incorrectly, refer to Sections 5.4.1 &...
  • Page 71: Faqs

    extension of the file to .txt or add a file helper using the Internet Explorer preferences for this type of file. Make sure that the encoding is plain text and the checkbox ’use for outgoing’ is checked. Another possibility is to use a Mozilla based browser. Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore Please check, if you have an option like ”Automatically move mouse pointer to the default...
  • Page 72 KVM over IP Module Does any software require on servers which connect to the IP-KVM switch? No, the IP-KVM switch is a 100% hardware solution. No extra software require on servers. What operating systems does IP-KVM switch support? The IP-KVM switch supports Windows 98, Windows ME, Windows 2000, Windows XP, Unix, Unix-like Operating System (Sun Solaris, Linux) and Mac OSX.
  • Page 73: Addendum

    KVM over IP Module 9. Addendum A. Key Codes Table A.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a standard 104 key PC keyboard with an US English language mapping.
  • Page 74 Key (and aliases) 0 - 9 A - Z , TILDE -, MINUS =, EQUALS ’ <, LESS /, SLASH BACK SPACE ENTER CAPS LOCK \, BACK SLASH LSHIFT, SHIFT RCTRL RSHIFT LCTRL, CTRL LALT, ALT Table A.1: Key Names SPACE ALTGR ESCAPE, ESC...
  • Page 75: Video Modes

    B. Video Modes Table B.1 lists the video modes IP-KVM switch supports. Please don’t use other custom video settings besides of these. If done so, IP-KVM switch may not be able to detect them. Resolution (x, y) 640 x 350 640 x 400 640 x 480 720 x 400...
  • Page 76: User Role Permissions

    C. User Role Permissions Table C.1 lists the user role permissions granted for three user role groups: “Superuser”, “Administrator”, and “User” Remote Control: KVM Remote Control: Remote Power Remote Control: Telnet Console Virtual Media User Management: Change Password User Management: Users KVM Settings: User Console KVM Settings: Keyboard/Mouse...
  • Page 77: Bandwidth Consumption

    E. Bandwidth Consumption The preconfigured network speed selection simply results in a different Compression and Color Depth configuration in order to match the different bandwidth limitations of the network type (UMTS, ISDN, etc. ) The following suggested network bandwidth planning table for IP-KVM installation is from the test results with 3D-Labyrinth screen saver at Resolution 800x600, the worst case consuming the highest network bandwidth.
  • Page 78: Cable Diagrams

    KVM over IP Module F. Cable diagrams VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C 77 / 77...
  • Page 79 Blank page...
  • Page 80 The company reserves the right to modify product specifi cations without prior notice and assumes no responsibility for any error which may appear in this publication. All brand names, logo and registered trademarks are properties of their respective owners. Copyright 2008 Austin Hughes Electronics Ltd. All rights reserved. CV-IP28-0109V2...

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