Advantech PCM-3718 Series User Manual page 5

Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
Step 2. Contact your distributor, sales representative, or Advantech's
Packing List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
• 1x PCM-3718 series card
• 1x Companion CD-ROM (DLL driver included)
• 1x User Manual (this manual)
• 1 x Counter Cable (P/N:1700001437) (PCM-3718HO only)
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
Disconnect power before making any configuration changes. The sudden
rush of power as you connect a jumper or install a card may damage sen-
sitive electronic components.
PCM-3718 Series User Manual
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where you can find the latest information about the product.
customer service center for technical support if you need addi-
tional assistance. Please have the following information ready
before you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, appli-
cation software, etc.)
- A complete description of the problem
- The exact wording of any error messages
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