Service; Return Of Defective Parts - Christ Beta 1-8 LSCbasic Operating Manual

8.3

Service

DANGER
NOTE
→
8.4

Return of defective parts

Version 03/2018, Rev. 1.5 of 09/03/2020 • sb-dc
Translation of the original operating manual
•
Please contact us if you have any queries (see chapter 7.3 - "Service
contact").
In the event of service work that requires the removal of the panels, there
is a risk of electric shock or mechanical injury. Only qualified specialist
personnel is authorised to perform this service work.
The freeze-dryer is subject to high mechanical stress. In order to be able to
withstand this high level of stress, high-quality components were used
during the production of the freeze-dryer. Nevertheless, wear cannot be
excluded and it may not be visible from the outside.
This is why we recommend having the freeze-dryer checked by the
manufacturer during an inspection once per year.
Information and appointments:
From Germany:
Contact
Martin Christ Gefriertrocknungsanlagen GmbH
An der Unteren Söse 50
37520 Osterode (Germany)
Tel. +49 (0) 55 22 / 50 07-44 44
E-mail: support.lab@martinchrist.de
Outside Germany:
Contact our agency in your country. All agencies are listed at
www.martinchrist.de → [Sales Partners]
If you would like to utilise our after-sales-service, please state the type of
your freeze-dryer and its serial number.
Although we exercise great care during the production of our products, it
may be necessary to return a unit or accessory to the manufacturer.
In order to ensure the quick and economical processing of returns of
freeze-dryers, rotational vacuum concentrators, spare parts, or
accessories, we require complete and extensive information concerning the
process. Please fill in the following forms completely, sign them, enclose
them with the return package, and send them together with the product to:
Freeze-dryer Beta 1-8 LSCbasic
Freeze-dryer Beta 2-8 LSCbasic
8 Maintenance and service
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