Windows 95 Troubleshooting; Windows 98 Support - 3Com 3CCFEM556 User Manual

54 C
HAPTER

Windows 95 Troubleshooting

Message or Symptom
Hardware Not Found
Using the Control Panel
Error: Windows 95 detected

Windows 98 Support

At the time of this release of the LAN+Modem card,
Windows 98 was not available and is not currently
supported.
As Windows 98 becomes available, check the 3Com World
Wide Web site at http://www.3com.com for information
on using the LAN+Modem card under Windows 98. You
can also find updates for Windows 98 support on the
3Com Support BBS at 1-408-980-8204.
9: D
IAGNOSTICS AND
Solution
T
ROUBLESHOOTING
Windows does not recognize the PC Card.
Reinstall the Card.
Network Icon: Check the card settings.
Change the COM port to COM3 and, if
required, select an alternate IRQ.
Check whether you are using the correct
driver. FEM556N3.SYS works with all versions
of Windows 95, while FEM556N4.SYS works
with Windows 95 B (OSR 2) only.
PC Card Icon: The PC Card icon should be
able to see the LAN+Modem card in its slot.
Select the modem and click Properties. Click
CardInfo. If it displays "No database entry for
this card", you may have the wrong driver.
Check card info device status. It should
indicate that the card is working.
Click the Driver tab. You should see the driver
listed.
Check whether the driver has been started (at
this point, a message indicating that the
software cannot configure the card does not
necessarily indicate a problem).
Use the Windows 95 Wizard to set up PC
Card support in order to have Windows 95
Plug and Play recognize the new Card.
Windows 95 PC Card help will start
automatically to assist problem setups.
If PCMCIA support is already installed, insert
the new PC Card and use Windows 95 Plug
and Play to complete the installation.