Agilent Technologies BenchCel User Manual page 155

Error message
Wrong plate type
X position out of
bounds
Z position out of
bounds
Related information
BenchCel Microplate Handler User Guide
Cause
The microplate in the stack is
different from the labware selected
in the software.
The microplate is loaded in the
wrong orientation.
The plate-orientation sensors are
not able to detect the microplate
notches correctly because of one
of the following:
•
The microplate is not in the
correct position to be detected
by the sensors.
•
The sensor intensity and
threshold settings need
adjustments.
The robot is commanded to move
out of its range in the x-axis.
The robot is commanded to move
out of its range in the y-axis.
For information about...
BenchCel Microplate Handler
component names
Opening BenchCel Diagnostics
Hardware problems
Checking and adjusting the stacker
gripper pressure (internal air pressure)
Reporting problems to Agilent
Technologies
7 Maintenance and troubleshooting
Software error messages
Solution
Check the labware selected in the Labware
Editor or in the BenchCel Diagnostics Controls
tab.
Check the microplate orientation (notch
selections) in the labware definition and make
sure you load the microplates in the rack
accordingly.
See "Setting sensor thresholds" on page
Check the teachpoint x-axis value to make
sure it is not beyond the factory-set limits.
If the problem persists, contact Agilent
Technical Support.
Check the teachpoint z-axis value to make
sure it is not beyond the factory-set limits.
If the problem persists, contact Agilent
Technical Support.
See...
"Hardware overview" on page 15
"Opening BenchCel Diagnostics" on
page 73
"Hardware problems" on page 137
"Adjusting the stacker gripper pressure" on
page 158
"Reporting problems" on page 162
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