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Section 16
TROUBLESHOOTING
1.
Loss of communication (Banks
PowerPDA Status Window displays
"SEARCHING....For Banks OttoMind6")
a. Make sure the vehicle ignition key
is ON.
b.
Make sure the Banks PowerPDA
is fully-seated in the Docking
Station.
c. Make sure the infrared emitter/
detector lenses on the Docking
Station are not obstructed (by
excessive dust, dirt, etc...) or
damaged. These lenses are visible
from the front of the Docking
Station, immediately above the top
edge of Banks PowerPDA).
d. Check the OBD II Interface Cable.
i.
Check the RJ12 connection at
the Docking Station. Remove
the RJ12 connector from the
Docking Station and inspect
the 6 contacts inside the
Docking Station's left-most
RJ12 receptacle. If these
contacts are damaged or
bent, either of the other two
RJ12 receptacles can be used
instead AS LONG AS NONE OF
THE CONTACTS INSIDE ANY OF
THE RJ12 RECEPTACLES ARE
SHORTED TOGETHER. DO NOT
INSERT ANY METALLIC OBJECT
(SCREWDRIVER, ETC...) INTO
ANY OF THE UN-USED RJ12
RECEPTACLES WHILE THE RJ12
CABLE IS INSTALLED – DAMAGE
TO THE DOCKING STATION CAN
RESULT.
ii. Check the 6-pin or 8-pin
connection to the OttoMind6
Tuner's in-cab cable (under the
driver's-side dash area/foot-
well). Check for any damaged,
loose or broken terminals
in both the male or female
connector halves.
36
96803 v.3.0
iii. Check the connection at the
OBD II diagnostic port (under
the driver's side dash area).
Check for any damage to the
ODB II connector "hood", such
as if it has become dislodged
from the red connector
housing.
e. Check the OttoMind6 Tuner's
power connection and fuse (refer
to the OttoMind6 Tuner user's
manual for troubleshooting details).
2.
Loss of tuner-added power (fueling)
a. Check to make sure the Banks
PowerPDA's Status Window
is displaying "Connected to
Banks OttoMind6", indicating
the tuner is powered-up and
communicating properly to
the Banks PowerPDA/Docking
Station. If the Status Window is
displaying "SEARCHING.... For
Banks OttoMind6", the tuner may
have become un-powered. Check
the OttoMind6 Tuner's power
connection and fuse (refer to the
OttoMind6 Tuner user's manual for
troubleshooting details).
b.
Check the Banks PowerPDA's
Power Level Indicator for the
proper setting (Power Level "1" is
stock vehicle power).
c. Check the Banks PowerPDA's
Status Indicator for the "OK" icon.
Any OttoMind6 Tuner fault will be
indicated by the "Banks Engine"
icon (see Figure 60) and its cause
can be investigated by going to
the 'Self Diagnostics' screen and
scrolling through the list of logged
tuner events.
Figure 60
OTTOMIND6
TUNER ICON
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