Epson WorkForce Enterprise WF-C21000 Series User Manual page 4

Checking the Fax Job History. . . . . . . . . . . . . . 174
Reprinting Received Documents. . . . . . . . . . . . 175
Sending a Fax from a Computer. . . . . . . . . . . . . . 175
Sending Documents Created Using an
Application (Windows). . . . . . . . . . . . . . . . . . 175
Sending Documents Created Using an
Application (Mac OS). . . . . . . . . . . . . . . . . . . .178
Receiving Faxes on a Computer. . . . . . . . . . . . . . .179
Saving Incoming Faxes on a Computer. . . . . . . 180
Canceling the Feature that Saves Incoming
Faxes to the Computer. . . . . . . . . . . . . . . . . . . 180
Checking for New Faxes (Windows). . . . . . . . . 181
Checking for New Faxes (Mac OS). . . . . . . . . . 182
Using Storage
Overview of the Storage Feature. . . . . . . . . . . . . . 184
About Storage. . . . . . . . . . . . . . . . . . . . . . . . . 184
Types of Folders. . . . . . . . . . . . . . . . . . . . . . . . 185
Guide to the Folder Screen. . . . . . . . . . . . . . . . 185
Creating Folders. . . . . . . . . . . . . . . . . . . . . . . . . .186
Saving Files to Storage. . . . . . . . . . . . . . . . . . . . . 187
Saving to Storage Original Data to be Copied. . .187
Saving Data on a Memory Device to Storage. . . 187
Saving Documents from a Computer to
Storage (Windows). . . . . . . . . . . . . . . . . . . . . .188
Saving Documents from a Computer to
Storage (Mac OS). . . . . . . . . . . . . . . . . . . . . . . 188
Using the Files in Storage. . . . . . . . . . . . . . . . . . . 189
Printing Data from Storage. . . . . . . . . . . . . . . . 189
Saving Data in Storage to a Memory Device. . . .189
Sending Files in Storage by Email. . . . . . . . . . . 190
Saving Files in Storage to a Network Folder or
Cloud Services. . . . . . . . . . . . . . . . . . . . . . . . . 190
Menu Options for Printing or Saving. . . . . . . . .191
Managing Folders and Files. . . . . . . . . . . . . . . . . 195
Searching for Folders and Files. . . . . . . . . . . . . 195
Deleting Files Stored in the Folder. . . . . . . . . . .195
Changing the Storage Period or Set to Never
Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Deleting Folders. . . . . . . . . . . . . . . . . . . . . . . .196
Restricting Shared Folder Operations. . . . . . . . 196
Maintaining the Printer
Checking the Consumables Status. . . . . . . . . . . . . 198
Checking the Ink Levels. . . . . . . . . . . . . . . . . . 198
Checking the Available Space in the
Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . 198
Improving Print, Copy, Scan, and Fax Quality. . . . 198
Checking the Clogged Nozzles. . . . . . . . . . . . . 198
Preventing nozzle clogging. . . . . . . . . . . . . . . . 199
Cleaning the Scanner Glass. . . . . . . . . . . . . . . .200
Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . 201
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Saving Power (Control Panel). . . . . . . . . . . . . . 204
Installing or Uninstalling Applications Separately. 205
Installing the Applications Separately. . . . . . . . 205
Installing a PostScript Printer Driver. . . . . . . . . 207
Adding the Printer (for Mac OS Only). . . . . . . .208
Uninstalling Applications. . . . . . . . . . . . . . . . . 208
Updating Applications and Firmware. . . . . . . . 210
Replacing Maintenance Rollers. . . . . . . . . . . . . . . 212
Solving Problems
The Printer Does Not Work as Expected. . . . . . . . 214
The Printer Does Not Turn On or Off. . . . . . . . 214
Paper Does Not Feed or Eject Correctly. . . . . . .214
Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . 219
Cannot Copy. . . . . . . . . . . . . . . . . . . . . . . . . . 237
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . 237
Cannot Send or Receive Faxes. . . . . . . . . . . . . .250
Error Code is Displayed on the Status Menu. . . 266
Cannot Operate the Printer as Expected. . . . . . 273
A Message is Displayed on the LCD Screen. . . . . . 277
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 279
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 279
It is Time to Replace the Ink Cartridges. . . . . . . . . 280
Ink Cartridge Handling Precautions. . . . . . . . . 280
Replacing Ink Cartridge. . . . . . . . . . . . . . . . . . 281
It is Time to Replace the Maintenance Box. . . . . . .281
Maintenance Box Handling Precautions. . . . . . 281
Replacing a Maintenance Box. . . . . . . . . . . . . . 282
Printing, Copying, Scanning, and Faxing
Quality is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .283
Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 289
Scanned Image Problems. . . . . . . . . . . . . . . . . 294
The Quality of the Sent Fax is Poor. . . . . . . . . . 297
Received Fax Quality is Poor. . . . . . . . . . . . . . .299
Cannot Solve Problem After Trying All Solutions. .299
Cannot Solve Printing or Copying Problems. . . 299
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network. . . . . . . . . . . . . . . . . . 302
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