Epson WorkForce Enterprise WF-C21000 Series User Manual page 218

Solving Problems
Originals that are not supported by the ADF are being used.
Solutions
Use originals supported by the ADF.
"ADF Specifications" on page 440
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The originals are loaded incorrectly.
Solutions
Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
Too many originals are loaded in the ADF.
Solutions
Do not load originals above the line indicated by the triangle symbol on the ADF.
The original slips when paper dust adheres to the roller.
Solutions
Clean the inside of the ADF.
"Cleaning the ADF" on page 201
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Originals are not detected.
Solutions
On the screen for copy or scan, or fax, check that the ADF icon is on. If it is off, place the originals again.
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The Printer Does Not Work as Expected
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Paper Does Not Feed or Eject Correctly
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