Epson WorkForce Enterprise WF-C21000 Series User Manual page 268

Solving Problems
Code Problem
130 Collated printing has failed due to a lack of available
memory.
131 Reverse printing has failed due to a lack of available
memory.
132 Cannot print due to a lack of available memory.
133 Cannot print on 2-sides due to a lack of available
memory. Only one side will be printed.
141 Error in the printer's HDD. The job has been canceled.
151 Printing is not performed because the login user
name and the user name associated with the
confidential job do not match.
201 The memory is full.
202 The line was disconnected by the recipient machine.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
Solution
Try the methods below to reduce the size of the print
job. If you do not want to use these methods, try
printing one copy at a time.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Try the methods below to reduce the size of the print
data.
❏ Change to a smaller paper size.
❏ Simplify the data by reducing the number of
images in the print data or reducing the number
of font types.
Try the methods below to reduce the size of the print
data.
❏ Change to a smaller paper size.
❏ Simplify the data by reducing the number of
images in the print data or reducing the number
of font types.
Contact Epson support or an authorized Epson
service provider to replace the HDD.
Make sure you login with the same user name as the
user name associated with the confidential job.
❏ Print received faxes from Job Status in Job/
Status .
❏ Delete received faxes saved in the inbox from Job
Status in Job/Status.
❏ If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏ Divide your originals in two or more to send them
in several batches.
Wait for a while and then try again.
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