Epson WF-C17590 User Manual
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Epson WF-C17590 User Manual

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Summary of Contents for Epson WF-C17590

  • Page 1 WF-C17590/WF-C20590/WF-M20590/ WF-M20590F User's Guide Downloaded from ManualsNet.com search engine...
  • Page 2 Downloaded from ManualsNet.com search engine...

  • Page 3: Table Of Contents

    Using Presets ..........................44 Checking the Print Counter......................47 Checking the Circuit Breaker......................48 Checking for Software Updates......................51 Epson Connect Solutions for Smartphones, Tablets, and More ............51 Setting Up Epson Connect Services....................52 Using Epson Email Print ....................... 53 Downloaded from ManualsNet.com...
  • Page 4 Using Fire OS Printing ........................58 Using Windows 10 Mobile Printing ....................58 Using Epson Print and Scan App with Windows Tablets ..............59 Printing and Scanning with NFC from Your Android Device ............... 59 Wi-Fi or Wired Networking........................62 Network Security Recommendations ....................
  • Page 5 Copying Documents or Photos......................122 Copying Options..........................124 Printing from a Computer ........................128 Printing with the Standard Epson Printer Software - Windows ............128 Synchronizing Printer Settings for Optional Units - Windows ............129 Selecting Basic Print Settings - Windows ..................130 Paper Source Options - Windows ...................
  • Page 6 Changing the Language of the Printer Software Screens ............152 Changing Automatic Update Options ..................153 Printing with the Epson Standard Printer Software - Mac ..............154 Selecting Basic Print Settings - Mac ................... 155 Paper Source Options - Mac ....................159 Print Quality Options - Mac .....................
  • Page 7 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........170 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........171 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 174 Selecting Maintenance Options - Epson Universal Print Driver - Windows........176 Extended Settings - Epson Universal Print Driver - Windows ..........
  • Page 8 Additional Scanning Settings - Main Settings Tab ............... 232 Additional Scanning Settings - Advanced Settings Tab ............... 233 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........234 Image Format Options......................... 236 Scan Resolution Guidelines ......................236 Scanning Special Projects........................
  • Page 9 Setting Up Fax Features Using the Fax Utility - Mac ..............265 Setting Up Contacts and Contact Groups..................266 Setting Up Contacts Using the Product Control Panel..............267 Creating a Contact ........................267 Editing or Deleting a Contact ....................270 Creating a Contact Group .......................
  • Page 10 Checking Ink and Maintenance Box Status with Windows ............322 Checking Cartridge and Maintenance Box Status - Mac ............. 325 Purchase Epson Ink Cartridges and Maintenance Box ..............327 Ink Cartridge and Maintenance Box Part Numbers..............327 Removing and Installing Ink Cartridges.................... 328 Replacing the Maintenance Box.......................
  • Page 11 Solving Problems ............................ 350 Viewing the Help Screen ........................350 Product Status Messages ........................ 351 Job Status Error Codes ........................353 Running a Product Check ........................ 358 Resetting Control Panel Defaults ..................... 360 Solving Setup Problems ........................361 Product Does Not Turn On or Off....................362 Noise After Ink Installation ......................
  • Page 12 Incorrect Colors ........................... 386 Solving Scanning Problems ......................386 Scanning Software Does Not Operate Correctly ................. 387 Cannot Start Epson Scan 2 ......................387 Solving Scanned Image Quality Problems ..................388 Image Consists of a Few Dots Only..................... 388 Line of Dots Appears in All Scanned Images................389 Straight Lines in an Image Appear Crooked ................
  • Page 13 Paper Specifications ........................404 Printable Area Specifications ......................405 Scanning Specifications ........................406 Automatic Document Feeder (ADF) Specifications ................407 Fax Specifications (WF-C17590/WF-C20590/WF-M20590F) ............407 Ink Cartridge Specifications......................408 Dimension Specifications ......................... 409 Electrical Specifications ........................410 Environmental Specifications ......................411 Interface Specifications ........................
  • Page 14 Binding Arbitration and Class Waiver ....................422 Trademarks ............................425 Copyright Notice..........................426 libTIFF Software Acknowledgment....................426 A Note Concerning Responsible Use of Copyrighted Materials........... 427 Default Delay Times for Power Management for Epson Products ..........427 Copyright Attribution ........................427 Downloaded from ManualsNet.com search engine...

  • Page 15: Wf-C17590/Wf-C20590/Wf-M20590/Wf-M20590F User's Guide

    Note: The WF-M20590F is a monochrome product. The sections of this guide that refer to color printing do not apply to this product. Welcome to the WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide. For a printable PDF copy of this guide, click here. Downloaded from ManualsNet.com...

  • Page 16: Product Basics

    Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.

  • Page 17: Product Parts - Front

    Parent topic: Product Basics Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. Paper clip holder Control panel ADF cover (F)
  • Page 18 ADF edge guide ADF input tray ADF output tray Facedown paper eject tray (K) Multi-purpose (MP) tray (B) Cover (J) Cover (E) Paper cassette 4 (C4) Paper cassette 3 (C3) Paper cassette 2 (C2) Paper cassette 1 (C1) Front cover (L) Ink cartridge cover (A) External USB port Parent topic:...

  • Page 19: Product Parts - Inside

    Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. Document cover Scanner glass Multi-purpose (MP) tray edge guide...
  • Page 20 Multi-purpose (MP) tray (B) Paper cassette edge guides Faceup paper eject tray (G) Ink cartridge cover (A) Front cover (L) Cleaner tool storage (can be used to clean scanner glass) Downloaded from ManualsNet.com search engine...
  • Page 21 Ink cartridges (WF-C17590/WF-C20590: Cyan/Magenta/Yellow/Black x2; WF-M20590/WF- M20590F: Black x2) Maintenance box Maintenance box cover (H) Duplexing unit (D1) Parent topic: Product Parts Locations Downloaded from ManualsNet.com search engine...

  • Page 22: Product Parts - Back

    Product Parts - Back USB port LAN port EXT. port (WF-C17590/WF-C20590/WF-M20590F) Line port (WF-C17590/WF-C20590/WF-M20590F) Downloaded from ManualsNet.com search engine...

  • Page 23: Optional Accessories And Replacement Parts

    (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Replacement maintenance box...

  • Page 24: Using The Control Panel

    See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing the Operation Time Out Setting...

  • Page 25: Status Icon Information

    LCD touchscreen NFC (Near Field Communication) tag data light error light fax reception light (WF-C17590/WF-C20590/WF-M20590F) power light Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. Status Icon Information Parent topic:...

  • Page 26: Changing The Lcd Screen Language

    Enables sleep mode and turns off the LCD screen. Displays the help screen with how-to and troubleshooting topics. Displays the Fax Data Information screen (WF-C17590/WF-C20590WF-M20590F). Enters job interruption mode. Select again to turn this mode off. Displays the Paper Setting screen.

  • Page 27: Selecting The Date And Time

    2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Select Language. 5. Select a language. 6. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
  • Page 28 2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Select Date/Time Settings. Downloaded from ManualsNet.com search engine...
  • Page 29 You see a screen like this: 5. Select Daylight Saving Time. 6. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.

  • Page 30: Selecting Your Country Or Region (Wf-C17590/Wf-C20590/Wf-M20590F)

    Parent topic: Using the Control Panel Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Before using your product, select the country or region in which you are using it. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.

  • Page 31: Adjusting Control Panel Sounds

    6. If the setting is correct, select Yes. (If not, select No and retry.) 7. Press the home button to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.

  • Page 32: Adjusting The Screen Brightness

    5. Select Normal Mode or Quiet Mode. Note: You can also select the icon on the Home screen to switch between Normal Mode and Quiet Mode. 6. Press to decrease or to increase the sound level for the displayed functions. 7.

  • Page 33: Changing The Operation Time Out Setting

    You see the Basic Settings screen: 4. Select LCD Brightness. 5. Select the – or + icons to decrease or increase the brightness. 6. When you finish, select OK. 7. Press the home button to exit. Parent topic: Using the Control Panel Changing the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
  • Page 34 3. Select General Settings. You see the Basic Settings screen: 4. Select Operation Time Out. Downloaded from ManualsNet.com search engine...
  • Page 35 You see this screen: 5. Select the Operation Time Out field to turn the setting on or off. Note: If the setting is turned on and printing is paused from the computer or the control panel, printing resumes automatically if no operations are performed for the specified amount of time. 6.

  • Page 36: Using Power Saving Settings

    Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
  • Page 37 4. Select Sleep Timer. You see a screen like this: 5. Do one of the following: • Select the – or + icon to decrease or increase the number of minutes before the product enters sleep mode. • Select the number of minutes field, enter a number using the on-screen keyboard, and select OK. 6.

  • Page 38: Changing The Power Off Timer Settings

    Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 39: Entering Characters On The Lcd Screen

    Entering Characters on the LCD Screen Follow these guidelines to enter characters on the LCD screen for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select Shift. •...
  • Page 40 • Fax settings (WF-C17590/WF-C20590/WF-M20590F) • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select System Administration.
  • Page 41 When the control panel is locked, you must log in as an administrator and enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel Downloaded from ManualsNet.com...

  • Page 42: Setting User Feature Restrictions (Access Control)

    Related tasks Setting User Feature Restrictions (Access Control) Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product.

  • Page 43: Preventing Pc Connection Via Usb

    5. Select Security Settings. 6. Select Access Control. You see a screen like this: 7. Select Access Control to turn the setting on. 8. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on.

  • Page 44: Using Presets

    Using the Control Panel Using Presets You can save frequently used copy, fax (WF-C17590/WF-C20590/WF-M20590F), and scan settings as presets. This lets you easily reuse them whenever necessary. Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.
  • Page 45 1. Press the home button, if necessary. 2. Select Presets. You see a screen like this: 3. Select Add New. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset, such as Copy. Downloaded from ManualsNet.com search engine...
  • Page 46 You see a screen like this: 5. Select the settings you want to save and select Save. Downloaded from ManualsNet.com search engine...

  • Page 47: Checking The Print Counter

    7. Use the on-screen keyboard to enter a name for the preset and select OK. 8. When you finish, select OK. When you copy, fax (WF-C17590/WF-C20590/WF-M20590F), or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

  • Page 48: Checking The Circuit Breaker

    Caution: If the circuit breaker switch on your product operates differently than described below, contact Epson support or an authorized Epson service provider. Do not use the product or a short circuit may occur.
  • Page 49 2. Flip open the circuit breaker cover on the back of the product below the power cord. 3. Press the test button with a fine-tipped object, such as a ballpoint pen. Downloaded from ManualsNet.com search engine...
  • Page 50 The circuit breaker switch automatically moves to the position between ON and OFF. Make sure that the indicator is yellow. 4. Move the switch down to the OFF position. 5. Move the switch up to the ON position. Downloaded from ManualsNet.com search engine...

  • Page 51: Checking For Software Updates

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 52: Setting Up Epson Connect Services

    Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print...

  • Page 53: Using Epson Email Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 54: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

  • Page 55: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 56: Using Google Cloud Print

    Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 57: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 58: Using Fire Os Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 59: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 60 Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
  • Page 61 Related tasks Using the Epson iPrint Mobile App Downloaded from ManualsNet.com search engine...

  • Page 62: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS)

  • Page 63: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 64: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 65 4. Select Start Setup. 5. Select Wi-Fi Setup. 6. Select Wi-Fi Setup Wizard. 7. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the on-screen keyboard to enter your network name. 8. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive.

  • Page 66: Wi-Fi Direct Mode Setup

    LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly.

  • Page 67: Enabling Wi-Fi Direct Mode

    Computer with a wireless interface Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1.
  • Page 68 LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.

  • Page 69: Wi-Fi Protected Setup (Wps)

    Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.

  • Page 70: Printing A Network Status Sheet

    LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.

  • Page 71: Printing A Network Connection Report

    You see a screen like this: 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
  • Page 72 You see a screen like this: 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Downloaded from ManualsNet.com search engine...

  • Page 73: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 74 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 75 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 76 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 77 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 78: Configuring Email Server Settings

    Printing a Network Connection Report Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email (WF-C17590/WF-C20590/WF- M20590F), you need to configure the email server. You can select settings for the email server using the control panel on the product.
  • Page 79 You see a screen like this: 5. Select Advanced. 6. Select Email Server. 7. Select Server Settings. Downloaded from ManualsNet.com search engine...

  • Page 80: Changing Or Updating Network Connections

    You see a screen like this: 8. Select one of the options, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed to save your settings. 10.

  • Page 81: Accessing The Web Config Utility

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

  • Page 82: Connecting To A New Wi-Fi Router

    3. Connect the other end to any available LAN port on your router or access point. 4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software.
  • Page 83 Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select the icon.

  • Page 84: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing

    Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software from the Epson website. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
  • Page 85 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
  • Page 86 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
  • Page 87 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

  • Page 88: Installing The Postscript (Ps3) Printer Software - Windows

    Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

  • Page 89: Selecting Pdl (Page Description Language) Settings

    8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
  • Page 90 You see a screen like this: 5. Select PDL Print Configuration. Downloaded from ManualsNet.com search engine...

  • Page 91: Pdl Print Configuration Options

    PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
  • Page 92 PDL Print Configuration Available Description option settings Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Ink Save Mode Saves ink by reducing print density...
  • Page 93 PDL Print Configuration Available Description option settings Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set Various Selects the default symbol set. If the selected font is not available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).

  • Page 94: Selecting Printer Language And Interface Settings

    PDL Print Configuration Available Description option settings Binary Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.

  • Page 95: Printing Language And Interface Options

    7. Press the home button to exit. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use. Downloaded from ManualsNet.com...

  • Page 96: Printing A Pcl Or Ps3 (Postscript) Status Sheet

    Option Available Description settings Printing Language Auto Select the language for the USB or network interface ESC/Page PC Connection via USB Enable Select whether to allow USB communication with the product Disable USB I/F Timeout Setting 0.5 to 300 Specify the length of time before ending USB seconds communication from a computer using the PCL or PostScript driver.
  • Page 97 3. Select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Downloaded from ManualsNet.com search engine...

  • Page 98: Loading Paper

    Loading Paper in the Cassettes and MP Tray Using the Optional Paper Cassette Lock Paper Loading Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassettes and MP Tray You can load paper up to this size in the paper cassettes and MP tray: 13 ×...
  • Page 99 You see this screen: 2. Select Load Paper under the How To options. Downloaded from ManualsNet.com search engine...
  • Page 100 You see this screen: 3. Select one of the options. Downloaded from ManualsNet.com search engine...
  • Page 101 You see this screen: 4. Select How To. Downloaded from ManualsNet.com search engine...
  • Page 102 You see this screen: 5. Select the icon to scroll through the paper loading instructions. 6. If necessary, select the icon and select the size and type of paper you loaded on the LCD screen. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.

  • Page 103: Using The Optional Paper Cassette Lock

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Downloaded from ManualsNet.com search engine...

  • Page 104: Paper Loading Capacity

    1. Insert the paper cassette lock into the cassette handle. 2. Press the button on the paper cassette lock to pop out the key. Note: To unlock the paper cassette, insert the key all the way into the lock and pull out the lock. Parent topic: Loading Paper Related references...
  • Page 105 [148 × 210 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) User-defined Up to the arrow mark Epson Bright White Paper Letter (8.5 × 11 inches Letter (8.5 × 11 inches [216 × 279 mm]) [216 × 279 mm])
  • Page 106 Paper type Loading capacity Paper cassettes MP tray Epson Presentation Paper Matte — 13 × 19 inches (330 × 483 mm) 11 × 17 inches (279 × 432 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 ×...

  • Page 107: Compatible Epson Papers

    (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...

  • Page 108: Paper Or Media Type Settings - Printing Software

    Paper Type Size Part number Sheet count Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 × 279 mm]) Legal (8.5 × 14 inches S041067 [216 × 356 mm]) 11 × 17 inches S041070 (279 × 432 mm) 13 ×...

  • Page 109: Selecting The Paper Settings For Each Source - Control Panel

    Envelopes Envelope Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Thick paper between 25 to 28 lb (91 to 105 g/m Thick Paper 1 Thick paper between 29 to 36 lb (106 to 135 g/m...
  • Page 110 You see a screen like this: 2. Select the paper source you want to select settings for. Downloaded from ManualsNet.com search engine...

  • Page 111: Paper Type Settings - Control Panel

    You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7. To automatically detect the size of paper loaded in the paper source, select the Paper Size Auto Detect field to turn this setting on.

  • Page 112: Selecting Default Paper Settings - Administrator

    Envelopes Envelope Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Thick paper between 25 to 28 lb (91 to 105 g/m Thick Paper 1 Thick paper between 29 to 36 lb (106 to 135 g/m Thick Paper 2...

  • Page 113: Selecting The Default Printer Settings

    Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.

  • Page 114: Paper Source Settings Options

    7. Select one of these options for the Auto Error Solver setting: • Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...

  • Page 115: Selecting The Universal Print Settings

    Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

  • Page 116: Universal Print Settings Options

    Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin.

  • Page 117: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
  • Page 118 1. Open the document cover. 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.

  • Page 119: Placing Originals In The Automatic Document Feeder

    Faxing Placing Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
  • Page 120 3. Insert the originals into the ADF faceup and short edge first. The ADF tray rises. The ADF icon on the Copy, Scan, and Fax (WF-C17590/WF-C20590/WF-M20590F) screens lights Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
  • Page 121 4. Slide the ADF edge guides against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing Downloaded from ManualsNet.com search engine...

  • Page 122: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 123 You see a screen like this: 5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the on-screen keyboard to enter the number of copies. 6. Change any of the displayed settings as necessary. 7.

  • Page 124: Copying Options

    Related references Copying Options Related tasks Using Presets Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Basic Settings Copying option Available settings...
  • Page 125 Copying option Available settings Description Original Size Various sizes Select the document size of your original. 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided or 2>1-Sided, you can select the orientation and binding 2>2-Sided edge for your originals or copies. 1>2-Sided 2>1-Sided Multi-Page...
  • Page 126 Copying option Available settings Description Original Type Text Specifies the document type of your originals and adjusts the quality of your copies. Text & Image Photo Text & Image(Best) Mixed Size Select On to copy originals of varying sizes in their original Originals sizes.
  • Page 127 Copying option Available settings Description Page Numbering Page Numbering Select On to print page numbers on your copies. Format Selects the page numbering format. Stamp Position Selects where the page number is placed on each copy. Change Numbering Specifies on which page numbering begins. Size Adjusts the font size of the page numbers.

  • Page 128: Printing From A Computer

    You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 129: Synchronizing Printer Settings For Optional Units - Windows

    Printing Your Document or Photo - Windows Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Synchronizing Printer Settings for Optional Units - Windows You must sync the printer driver before you can use any optional equipment installed on the product.

  • Page 130: Selecting Basic Print Settings - Windows

    OK. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print.
  • Page 131 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 132 Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows Downloaded from ManualsNet.com...

  • Page 133: Paper Source Options - Windows

    Entering a User ID and Password for Printing Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.

  • Page 134: Selecting Double-Sided Printing Settings - Windows

    2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
  • Page 135 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. Downloaded from ManualsNet.com search engine...

  • Page 136: Double-Sided Printing Options - Windows

    5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.

  • Page 137: Selecting Finishing Options - Windows

    Selecting Finishing Options - Windows You can select a variety of finishing options for your document or photo on the Finishing tab. 1. To store print jobs in the product's memory, select one of the Job Type options: • Select Normal Print to print jobs without storing them. •...

  • Page 138: Finishing Options - Windows

    Note: This option is available only when the optional finisher unit is installed. Finishing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Universal Print Settings Options Finishing Options - Windows You can select any of the Finishing options to customize your print.

  • Page 139: Selecting Additional Print Options - Windows

    Sort Select how to sort print jobs with multiple copies. Staple Select the staple location for printed documents. Note: The Staple option is available only when the optional finisher unit is installed. Parent topic: Selecting Finishing Options - Windows Selecting Additional Print Options - Windows You can select a variety of additional printing options for your document or photo on the More Options tab.
  • Page 140 Custom Color Correction Options - Windows Header/Footer Settings - Windows Image Options and Additional Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows Downloaded from ManualsNet.com...

  • Page 141: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 142: Header/Footer Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.

  • Page 143: Image Options And Additional Settings - Windows

    Parent topic: Selecting Additional Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Emphasize Text Adjusts the weight of printed text to increase readability.

  • Page 144: Selecting Extended Settings - Windows

    4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
  • Page 145 You see the maintenance options: 4. Click the Extended Settings button. You see this window: Downloaded from ManualsNet.com search engine...

  • Page 146: Extended Settings - Windows

    7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Print Mode Selects how print jobs are processed by the computer's or product's memory.

  • Page 147: Printing Your Document Or Photo - Windows

    Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application. Barcode mode Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper, preprinted paper, envelopes, and thick paper.

  • Page 148: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
  • Page 149 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.

  • Page 150: Locked Setting Options

    Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti-...

  • Page 151: Entering A User Id And Password For Printing

    2. Click the Printer and Option Information button. 3. Select the Save Access Control Settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Downloaded from ManualsNet.com search engine...

  • Page 152: Selecting Default Print Settings - Windows

    Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.

  • Page 153: Changing Automatic Update Options

    1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.

  • Page 154: Printing With The Epson Standard Printer Software - Mac

    4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 155: Selecting Basic Print Settings - Mac

    Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Finishing Options - Mac Selecting Paper Configuration Settings - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer...
  • Page 156 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 157 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 158 12. Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Paper or Media Type Settings - Printing Software Downloaded from ManualsNet.com...

  • Page 159: Paper Source Options - Mac

    Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. MP Tray Selects the paper in the MP tray as the paper source.

  • Page 160: Selecting Page Setup Settings - Mac

    Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac Downloaded from ManualsNet.com search engine...

  • Page 161: Selecting Print Layout Options - Mac

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Managing Color - Mac You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout or turn off color management in your printer software.

  • Page 162: Color Matching And Color Options - Mac

    4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.

  • Page 163: Selecting Finishing Options - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 164: Finishing Options - Mac

    Note: The Staple option is available only when the optional finisher unit is installed. Finishing Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Finishing Options - Mac You can select any of the available options in the Finishing pop-up menu.

  • Page 165: Selecting Paper Configuration Settings - Mac

    Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.

  • Page 166: Double-Sided Printing Options And Adjustments - Mac

    Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.

  • Page 167: Printing Preferences - Mac

    4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 168: Printing Your Document Or Photo - Mac

    Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Downloaded from ManualsNet.com search engine...

  • Page 169: Checking Print Status - Mac

    Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...

  • Page 170: Synchronizing Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.

  • Page 171: Selecting Basic Print Settings - Epson Universal Print Driver - Windows

    4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. Downloaded from ManualsNet.com...
  • Page 172 Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 173 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...

  • Page 174: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows

    Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
  • Page 175 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...

  • Page 176: Selecting Maintenance Options - Epson Universal Print Driver - Windows

    Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.

  • Page 177: Extended Settings - Epson Universal Print Driver - Windows

    • Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.

  • Page 178: Selecting Default Print Settings - Epson Universal Print Driver - Windows

    Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 179 Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.

  • Page 180: Locking Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.

  • Page 181: Epson Universal Print Driver Locked Setting Options

    6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.

  • Page 182: Adding Network Printers - Epson Universal Print Driver - Windows

    Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
  • Page 183 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
  • Page 184 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Downloaded from ManualsNet.com search engine...

  • Page 185: Printing With The Postscript (Ps3) Printer Software - Windows

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
  • Page 186 You see the Layout tab of your printer settings window: 4. Select the orientation of your document. 5. To print on both sides of the paper, select one of the Print on Both Sides settings. 6. To change the printing order of the pages, select one of the Page Order settings. 7.
  • Page 187 You see this window: 10. Select the Paper Source that matches where you loaded the paper you want to print on. 11. Select one of the Plain options as the Media setting. 12. Select one of the following as the Color setting: •...

  • Page 188: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows

    Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.

  • Page 189: Selecting Default Print Settings - Postscript Printer Software - Windows

    7. Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet. 8. Expand the PostScript Options heading to access the advanced PostScript printer software features. 9. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows...

  • Page 190: Selecting Basic Print Settings - Postscript Printer Software - Mac

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
  • Page 191 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 192 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 193 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select a MediaType setting. 12. Select Color from the Feature Sets pop-up menu. Downloaded from ManualsNet.com search engine...

  • Page 194: Selecting Page Setup Settings - Postscript Printer Software - Mac

    You see these settings: 13. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 14. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks...

  • Page 195: Selecting Print Layout Options - Postscript Printer Software - Mac

    1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.

  • Page 196: Sizing Printed Images - Postscript Printer Software - Mac

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.

  • Page 197: Printing Your Document Or Photo - Postscript Printer Software - Mac

    1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...

  • Page 198: Checking Print Status - Postscript Printer Software - Mac

    Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - Mac Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 199: Cancelling Printing Using The Product Control Panel

    You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.

  • Page 200: Scanning

    Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 201 1. Make sure you installed the product software and connected the product to your computer or network. Note: Restart your computer after installing the product software to enable scanning from the control panel. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the ADF.

  • Page 202: Scanning To Email

    • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 203 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4.
  • Page 204 You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select the Recipient tab and choose one or more contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK.

  • Page 205: Adding And Assigning Scan Jobs With Document Capture Pro Or Document Capture

    11. Select Send. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel.

  • Page 206: Scanning To A Memory Device

    5. Select the jobs that you want to assign to any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product...
  • Page 207 4. Select Scan. You see a screen like this: 5. Select Memory Device. Downloaded from ManualsNet.com search engine...

  • Page 208: Scanning To The Cloud

    Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Downloaded from ManualsNet.com search engine...
  • Page 209 Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.
  • Page 210 You see a screen like this: 5. Press the + icon and select a cloud destination. 6. Select options as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 211: Setting Up A Wsd Port (Windows 7/Windows Vista)

    Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x).
  • Page 212 Note: Not all options or settings may be available, depending on the Scan to option selected. Scan Settings Available options Description Edit Location Communication Select Network Folder (SMB) or FTP Mode Location Enter a folder path in which to save scanned images User Name Enter a user name for the selected folder path...
  • Page 213 Scan Settings Available options Description Scan Area Auto Detect Select to automatically adjust the scan area Various sizes Select the page size for documents Max Area Select for most photos Original Type Text Specify the type of original you are scanning Text &...

  • Page 214: Setting Up And Scanning To A Network Folder Or Ftp Server

    Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
  • Page 215 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name.

  • Page 216: Registering Contacts For Network Folder Or Ftp Scanning - Web Config

    13. Click OK or Close. Now you can register the folder path to your product contacts list. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser.

  • Page 217: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel

    8. Click Apply. After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Printing a Network Status Sheet Registering Contacts for Email, Network, or FTP Scanning - Control Panel You can create a list of contacts for scanning to email or to a network folder or FTP.
  • Page 218 (up to 30 characters) and select OK. (This field is optional.) 11. Do one of the following: • For a fax contact (WF-C17590/WF-C20590/WF-M20590F), select the Fax Number field. Use the displayed keyboard to enter the fax number and select OK.

  • Page 219: Scanning To A Network Folder Or Ftp Server

    Select any other fax settings as necessary. • For an email contact, select the Email Address field. Use the on-screen keyboard to enter the address and select OK. • For a network folder or FTP location, select the Communication Mode field and select Network Folder (SMB) or FTP.
  • Page 220 You see a screen like this: 4. Select Network Folder/FTP. Downloaded from ManualsNet.com search engine...
  • Page 221 You see a screen like this: 5. Do one of the following: • Select the Destination tab and choose a saved location. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field, enter the folder location, and select OK. Enter other information as necessary.

  • Page 222: Starting A Scan Using The Epson Scan 2 Icon

    Placing Originals on the Product Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 223 You see an Epson Scan 2 window like this: Downloaded from ManualsNet.com search engine...

  • Page 224: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 225 You see an Epson Scan 2 window like this: Downloaded from ManualsNet.com search engine...

  • Page 226: Starting A Scan From A Smart Device

    Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 227 Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2.
  • Page 228 • Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • Mac: If you installed Epson Scan 2, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.

  • Page 229: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 230 You see this window: Downloaded from ManualsNet.com search engine...
  • Page 231 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.

  • Page 232: Additional Scanning Settings - Main Settings Tab

    Placing Originals on the Product Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 233: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 234: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
  • Page 235 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product Downloaded from ManualsNet.com...

  • Page 236: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 237: Scanning Special Projects

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 238 You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.

  • Page 239: Scanning Multi-Page Originals As Separate Files

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 240 You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.

  • Page 241: Entering A User Id And Password For Scanning

    If you enabled Access Control on your product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
  • Page 242 Parent topic: Scanning Downloaded from ManualsNet.com search engine...

  • Page 243: Faxing

    Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
  • Page 244 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 245 DSL connection Telephone wall jack DSL filter DSL modem Downloaded from ManualsNet.com search engine...
  • Page 246 ISDN connection ISDN wall jack Terminal adapter or ISDN router Downloaded from ManualsNet.com search engine...
  • Page 247 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. Downloaded from ManualsNet.com search engine...
  • Page 248 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 249: Setting Up Fax Features

    Using the Fax Setup Wizard Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
  • Page 250 You see this screen: 5. Select Fax Setting Wizard. 6. Make sure a phone line is connected and select Proceed. 7. Use the on-screen keyboard to enter the sender name for your fax source, such as your name or a business name.

  • Page 251: Selecting The Line Type

    fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Receive Mode Setting screen, do one of the following: •...
  • Page 252 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. Downloaded from ManualsNet.com search engine...

  • Page 253: Setting The Number Of Rings To Answer

    You see this screen: 8. Select Access Code. 9. Select Use. 10. Select the Access Code field, and use the on-screen keyboard to enter the access code, such as 9. Select OK. 11. Press the home button to return to the home screen. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer...
  • Page 254 2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Scroll down and select Rings to Answer. Downloaded from ManualsNet.com search engine...

  • Page 255: Selecting Advanced Fax Settings

    You see this screen: 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. 8. Press the home button to return to the home screen. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.

  • Page 256: User Settings - Fax

    2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. User Settings - Fax Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic:...

  • Page 257: Basic Settings - Fax

    Setting Options Description Initial Tab Frequent Selects the tab that first appears when you select Fax from the home screen Recipient Quick Operation Button 1 to 4 Sets up to four frequently used fax settings Parent topic: Selecting Advanced Fax Settings Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
  • Page 258 Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line. Header Fax Header Select to enter the header information and your...

  • Page 259: Send Settings - Fax

    Setting Options Description Rejection Fax Various options Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Receiving Paper Size Various options Selects the paper size for incoming faxes Parent topic: Selecting Advanced Fax Settings Related tasks Selecting the Date and Time Starting a Scan Using the Product Control Panel...
  • Page 260 Setting Options Description Unconditional Save to Inbox Saves received faxes in printer's inbox Save/Forward Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Converts received faxes to PDFs and saves them on Device an external memory device connected to the printer Forward...

  • Page 261: Report Settings - Fax

    Setting Options Description Acting Print On (Split to Pages) Splits large incoming faxes across multiple sheets On (Reduce to Fit) Reduces the size of large received faxes to fit on the paper size in the selected paper source Prints large incoming faxes at their original size on multiple sheets, if necessary Auto Rotation If you have loaded A5-size paper, select On to rotate...

  • Page 262: Security Settings - Fax

    Setting Options Description Forwarding Report Print on Error Prints a report after forwarding a received document only if an error occurs Print Prints a report after forwarding a received document Do Not Print Does not print a report after forwarding a received document Back Up Error Report Select On to print a report when a backup error for...

  • Page 263: Setting Up The Fax Utility - Windows

    • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. Downloaded from ManualsNet.com search engine...
  • Page 264 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. Downloaded from ManualsNet.com search engine...

  • Page 265: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 266: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 267: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator.
  • Page 268 You see a screen like this: 3. Select the Recipient tab. Downloaded from ManualsNet.com search engine...
  • Page 269 You see a screen like this: 4. Select Add New. 5. Select Add Contact. 6. Select the number you want to use for the contact you are adding. Downloaded from ManualsNet.com search engine...

  • Page 270: Editing Or Deleting A Contact

    You see a screen like this: 7. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK. 8. Select the Index Word field. Use the on-screen keyboard to enter a word to use when searching for an entry (up to 30 characters) and select OK.
  • Page 271 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the Recipient tab. 4. Select the icon next to the contact you want to edit or delete. Downloaded from ManualsNet.com search engine...

  • Page 272: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
  • Page 273 You see a screen like this: 3. Select the Recipient tab. 4. Select Add New. 5. Select Add Group. Downloaded from ManualsNet.com search engine...
  • Page 274 You see a screen like this: 6. Select the number you want to use for the group you are adding. 7. Select the Group Name field. Use the on-screen keyboard to enter the group name (up to 30 characters) and select OK. 8.

  • Page 275: Editing Or Deleting A Contact Group

    Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.

  • Page 276: Importing Contacts Using The Fax Utility - Windows

    You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7.
  • Page 277 • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3.
  • Page 278 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.

  • Page 279: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac

    You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
  • Page 280 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: Downloaded from ManualsNet.com search engine...

  • Page 281: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...

  • Page 282: Sending A Fax Using The Control Panel

    Parent topic: Sending Faxes Sending a Fax Using the Control Panel You can send a fax from your product control panel by entering the fax number or selecting an entry from the contact list. You can select to send up to 50 black-and-white fax jobs at one time. Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time.
  • Page 283 4. Do one of the following to select fax recipients: • Select Direct Enter, enter a fax number, and select OK. To add another fax number, repeat these steps. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history.

  • Page 284: Fax Sending Options

    Note: Your product does not save sent color faxes to its memory. If the Save Failure Data setting is enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from the Job/Status screen. Parent topic: Sending Faxes from the Product Control Panel Related references...
  • Page 285 Setting Options Description Remove Background Auto Automatically removes any background color on scanned images Varying levels Lets you select from various levels of background available color adjustment Sharpness Varying levels Adjusts the sharpness level of outgoing faxes available ADF 2-Sided Select On to enable 2-sided faxing from the ADF.

  • Page 286: Sending A Fax At A Specified Time

    Setting Options Description Backup Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct.

  • Page 287: Sending A Stored Fax

    4. Enter a fax number or select a recipient. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the on-screen keyboard to enter your desired time, and select OK. 9. Select Send.
  • Page 288 You see a screen like this: 4. Select Menu. 5. Select Store Fax Data and select On. 6. Select any other fax settings as necessary. 7. Select Store. Your document is scanned, stored, and briefly previewed. 8. When you are ready to send the document, press the home button, if necessary, and select Fax Box.

  • Page 289: Sending A Fax On Demand

    Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Fax on Demand You can store up to 10 scanned documents (up to 100 black-and-white pages) and have them sent automatically when another fax machine requests them. Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines.

  • Page 290: Dialing Fax Numbers From A Connected Telephone

    Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax.
  • Page 291 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 292 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. Downloaded from ManualsNet.com search engine...

  • Page 293: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 294 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 295 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 296: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...

  • Page 297: Receiving Faxes Automatically

    If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.

  • Page 298: Forwarding Received Faxes

    6. Select Receive to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
  • Page 299 You see a screen like this: 5. Select Receive Settings. 6. Select Save/Forward Settings. 7. Select Unconditional Save/Forward. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10.

  • Page 300: Receiving A Fax By Polling

    Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.

  • Page 301: Saving And Viewing Received Faxes

    Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance. 1.

  • Page 302: Selecting Received Fax Options Using The Fax Utility - Windows

    • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. Downloaded from ManualsNet.com search engine...
  • Page 303 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. Downloaded from ManualsNet.com search engine...
  • Page 304 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.

  • Page 305: Checking Fax Status And Cancelling Fax Jobs

    7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status and Cancelling Fax Jobs You can check the status of current, received, saved, or sent fax jobs on the product control panel. You can also cancel sending current fax jobs.

  • Page 306: Printing Fax Reports

    • To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If the Received Fax light is flashing, received faxes have been temporarily saved to the product's memory.

  • Page 307: Fax Report Options

    Fax Report Options Parent topic: Faxing Related references Report Settings - Fax Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the fax that was previously sent or received through polling. Fax Log View or print a report on recent fax transmissions.

  • Page 308: Using External Usb Devices With Your Product

    Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.

  • Page 309: Usb Device Photo File Specifications

    Related tasks Disconnecting a USB Device USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard* TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) Image size...

  • Page 310: Viewing And Printing From The Lcd Screen

    Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen.

  • Page 311: Print Setting Options - Jpeg Mode

    4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos.
  • Page 312 Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. B&W — Prints a color photo in black and white. Auto — Automatically detects whether the photo is in color or black and white.

  • Page 313: Printing Tiff And Pdf Files

    Print settings Available options Description Fix Photo Various settings Automatically adjusts the brightness, contrast, and saturation of the photo based on the setting that is selected. Enhance Off Turns off automatic adjustments. Fix Red-Eye Automatically fixes the red-eye effect in photos; see Note below.

  • Page 314: Print Setting Options - Tiff Mode

    Print Setting Options - PDF Mode Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - TIFF Mode Select the print settings you want to use when printing a TIFF from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options...

  • Page 315: Print Setting Options - Pdf Mode

    Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Eject Paper Select Shift Sort* to eject offset printouts for each set of copies.
  • Page 316 Print settings Available options Description Recent to old or — Change the order of the documents displayed on the LCD Old to recent screen. Paper Setting Various paper size Select the paper source that you want to use. and type settings 2-Sided Two-sided printing is off.

  • Page 317: Transferring Files On A Usb Device

    Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Eject Paper Select Rotate Sort to print alternate paper orientations and paper sources (make sure the Paper Setting is set to Auto for this option).
  • Page 318 Caution: Remove the USB device before you change this setting or you may lose data from the device. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.

  • Page 319: Transferring Files From A Usb Device To Your Computer

    Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1.

  • Page 320: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 321 2. Select the icon. 3. Select the Consumables/Others tab. You see a screen like this: WF-C17590/WF-C20590: Downloaded from ManualsNet.com search engine...

  • Page 322: Checking Ink And Maintenance Box Status With Windows

    WF-M20590/WF-M20590F: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Ink and Maintenance Box Status with Windows You can check your ink cartridge or maintenance box status at any time using a utility on your Windows computer.
  • Page 323 You see this window: WF-C1790/WF-C20590: Downloaded from ManualsNet.com search engine...
  • Page 324 2. Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...

  • Page 325: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: WF-C17590/WF-C20590: Downloaded from ManualsNet.com...
  • Page 326 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...

  • Page 327: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.

  • Page 328: Removing And Installing Ink Cartridges

    Part number Black T04Q100 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have the replacement ink cartridge(s) handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 329 3. Gently shake the new ink cartridge horizontally back and forth about 15 times, then remove it from its package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip or the ink supply port on the cartridge.

  • Page 330: Replacing The Maintenance Box

    Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Make sure you have the replacement maintenance box handy before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.

  • Page 331: Replacing The Optional Staple Cartridge

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Downloaded from ManualsNet.com search engine...
  • Page 332 1. Open the front cover of the finisher unit. 2. Remove the staple cartridge holder. Downloaded from ManualsNet.com search engine...
  • Page 333 3. Push in the tabs on the staple cartridge and lift it up to remove it from the holder. Note: You can remove the staple cartridge from the holder only when it is empty. 4. Insert the new staple cartridge into the holder as shown and push it down firmly. 5.
  • Page 334 6. Close the front cover of the finisher unit. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related references Optional Accessories and Replacement Parts Downloaded from ManualsNet.com search engine...

  • Page 335: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 336 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. Downloaded from ManualsNet.com search engine...
  • Page 337 You see a screen like this: 7. Select the paper cassette you want and select OK. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-C17590/WF-C20590: Downloaded from ManualsNet.com search engine...
  • Page 338 WF-M20590/WF-M20590F: Print head needs cleaning WF-C17590/WF-C20590: WF-M20590/WF-M20590F: 9. Do one of the following: • If there are no gaps, select OK. • If there are gaps or the pattern is faint, select NG and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.

  • Page 339: Cleaning The Print Head Using The Product Control Panel

    Related tasks Cleaning the Print Head Using the Product Control Panel Related topics Loading Paper Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
  • Page 340 You see a screen like this: 7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the LCD screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.

  • Page 341: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Cleaning the Automatic Document Feeder Cleaning the Paper Rollers Cleaning the Optional Bridge Unit...
  • Page 342 2. Clean the scanner glass and the glass area on the left with a soft, dry cloth. You can also use the cleaner tool stored inside the front cover of the product. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it.

  • Page 343: Cleaning The Paper Rollers

    3. Lift the edge of the document cover as shown and use a soft, dry cloth to clean the glass strip beneath the ADF. 4. Close the scanner cover. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers You can clean the paper rollers in the product to remove dust or ink if your printouts are blurry, smeared, or faint.
  • Page 344 Note: Depending on the printing environment or the paper type you use, you may need to clean the paper rollers more frequently. ADF cover (F) ADF paper feed rollers Facedown paper eject tray (K) Duplex rollers Downloaded from ManualsNet.com search engine...
  • Page 345 Duplex rollers Cover (J) Cover (E) Paper cassette feed rollers 1. Open the ADF cover (F). 2. Clean the ADF paper feed rollers with a soft cloth moistened with a little water. 3. Close the ADF cover (F). 4. Open the facedown paper eject tray (K). 5.

  • Page 346: Cleaning The Optional Bridge Unit

    Cleaning the Optional Bridge Unit You can clean the paper guides in the optional bridge unit to remove dust. Downloaded from ManualsNet.com search engine...
  • Page 347 Paper guide (M1) (Paper guide M3 is underneath) Paper guide (M2) 1. Open the paper guide (M1). 2. Clean the area with a soft cloth moistened with a little water. 3. Open the paper guide (M3). 4. Clean the area with a soft cloth moistened with a little water. 5.

  • Page 348: Cleaning The Optional Finisher Unit

    Cleaning the Optional Finisher Unit You can clean the paper feed rollers and brushes in the optional finisher unit to remove dust. Finisher tray Output tray 1. Clean the paper ejection rollers in the finisher tray and the output tray with a soft cloth moistened with a little water.

  • Page 349: Moving Or Transporting Your Product

    Cleaning and Transporting Your Product Moving or Transporting Your Product If you need to move or transport your product, contact Epson support or an authorized Epson service provider or technician. Caution: At least four people are required to move the product.

  • Page 350: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults...

  • Page 351: Product Status Messages

    Turn the product off and then back on again. If the error persists, on again. For details, see your check for and remove any jammed paper or protective materials documentation. from the product, and disconnect any optional installed units. If the error persists, contact Epson for support. Downloaded from ManualsNet.com search engine...
  • Page 352 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. HDD error. Turn the power off and on The hard disk drive is damaged.

  • Page 353: Job Status Error Codes

    Related topics Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning, copying, or faxing (WF-C17590/WF-C20590/WF-M20590F) job does not complete successfully, you can check the error code for the reason. Select Job/Status > Job/Status to view the error codes.
  • Page 354 The product's memory is full. You can send pages individually, or print received faxes and delete them to free up memory space (WF-C17590/WF-C20590/WF-M20590F). The line was disconnected by the recipient's fax machine (WF-C17590/WF-C20590/WF- M20590F). Wait a moment, then try again.
  • Page 355 The phone cable is not connected (WF-C17590/WF-C20590/WF-M20590F). Connect the phone cable. The fax could not be sent to some of the specified recipients (WF-C17590/WF- C20590/WF-M20590F). Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax by selecting Job Status in the Job/Status menu.
  • Page 356 Code Condition/solution A DNS error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > TCP/IP and check the DNS settings for the server, computer, or access point. An authentication error has occurred. From the Home screen, select Settings > General Settings >...
  • Page 357 There is not enough storage space available in the forwarding destination folder for faxing (WF-C17590/WF-C20590/WF-M20590F). Increase the storage space. The destination for faxing was wrong or the destination does not exist (WF-C17590/WF- C20590/WF-M20590F). From the Home screen, select Settings > General Settings >...

  • Page 358: Running A Product Check

    Related topics Sending Faxes Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3.
  • Page 359 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 360: Resetting Control Panel Defaults

    Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults.

  • Page 361: Solving Setup Problems

    • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings (WF-C17590/WF-C20590/WF-M20590F): Resets all settings for faxing. • Clear All Data and Settings: Resets all control panel settings including the contacts list.

  • Page 362: Product Does Not Turn On Or Off

    • Make sure the circuit breaker is in the ON position. If the circuit breaker is off, turn it on and turn on the power. If the circuit breaker turns off quickly, unplug the power cord and contact Epson. Parent topic:...

  • Page 363: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 364 • Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.

  • Page 365: Network Software Cannot Find Product On A Network

    4. Download your product software from the Epson website, or contact your system administrator. • If you have replaced your router, reinstall your product software to connect to the new router.

  • Page 366: Product Does Not Appear In Mac Printer Window

    give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network.
  • Page 367 • Make sure you install your product's network software as described in your product documentation, or contact your system administrator. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. •...

  • Page 368: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 369: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.

  • Page 370: Product Makes Noise, But Nothing Copies

    Parent topic: Solving Copying Problems Related references Paper Jam Problems Related tasks Setting User Feature Restrictions (Access Control) Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 371: Solving Copy Quality Problems

    Related references Automatic Document Feeder (ADF) Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning the Automatic Document Feeder Solving Copy Quality Problems Check these sections if your copies have a quality problem. Copies Have Incorrect or Faint Colors Position, Size, or Margins of Copies are Incorrect Parent topic: Solving Problems...

  • Page 372: Solving Paper Problems

    • When placing originals on the scanner glass, make sure the original is placed correctly for scanning. Align the corner of the original with the corner indicated by the symbol on the scanner glass. If necessary, move the original away from the edges of the scanner glass slightly. •...

  • Page 373: Paper Jam Problems

    Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.

  • Page 374: Nothing Prints

    Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. •...

  • Page 375: Printing Is Slow

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 376 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 377: Solving Postscript Printing Problems

    Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings.

  • Page 378: Accessing Printer Properties - Postscript - Windows

    • In Windows, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. • In Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.

  • Page 379: Inverted Image

    Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. •...

  • Page 380: Incorrect Margins On Printout

    • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel...

  • Page 381: Incorrect Image Size Or Position

    • If you are using the Windows PostScript printer software, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. •...

  • Page 382: Solving Print Quality Problems

    • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 383: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 384: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related references Compatible Epson Papers Paper Specifications Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel...

  • Page 385: Grainy Printout

    Cleaning the Paper Rollers Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 386: Incorrect Colors

    Loading Paper Incorrect Colors If your printouts have incorrect colors (WF-C17590/WF-C20590), try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.

  • Page 387: Scanning Software Does Not Operate Correctly

    EPSON > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.

  • Page 388: Solving Scanned Image Quality Problems

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 389: Line Of Dots Appears In All Scanned Images

    • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...

  • Page 390: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 391: Ripple Patterns Appear In An Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...

  • Page 392: Scanned Image Edges Are Cropped

    • If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 393 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 394: Cannot Receive Faxes With A Telephone Connected To Your Product

    If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Job Status Error Codes Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings...

  • Page 395: Sent Fax Quality Is Poor

    • If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product.

  • Page 396: Sent Fax Is Received In An Incorrect Size

    Related tasks Cleaning the Automatic Document Feeder Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size.

  • Page 397: Solving Usb Device Problems

    • If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Receive Settings options on the product control panel and change them, if necessary. Parent topic: Solving Faxing Problems Related references Receive Settings - Fax...

  • Page 398: Cannot Transfer Files To Or From A Usb Device

    • Make sure the device has enough available space. • Make sure memory devices are enabled on your product. • Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references Interface Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these...

  • Page 399: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall.

  • Page 400: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 401 (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Downloaded from ManualsNet.com...

  • Page 402: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 403: Mac System Requirements

    Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...

  • Page 404: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 405: Printable Area Specifications

    Paper types Plain paper and thick paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 16 lb (60 g/m...

  • Page 406: Scanning Specifications

    * Direction paper is fed Envelopes Left/right margin: 0.12 inch (3 mm) Top/bottom margin: 0.20 inch (5 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device Effective pixels 7020 × 20400 pixels at 7020 dpi Document size Maximum: 11.7 ×...

  • Page 407: Automatic Document Feeder (Adf) Specifications

    Note: Depending on the quality of the paper, originals that meet the ADF specifications still may not feed or scan correctly. Parent topic: Technical Specifications Fax Specifications (WF-C17590/WF-C20590/WF-M20590F) Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3) Downloaded from ManualsNet.com...

  • Page 408: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Part of the ink from the included set of cartridges is used for charging the printer. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.

  • Page 409: Dimension Specifications

    Ink cartridge life Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –6.8 °F (–14 °C) Ink thaws and is usable after approximately 12 hours at 77 °F (25 °C) Parent topic:...

  • Page 410: Electrical Specifications

    Weight (without consumables) Approx. 394.6 lb (179.0 kg) Printer with optional finisher unit, bridge unit, and high-capacity input tray Storage: Height 48.5 inches (1231 mm) Width 85.4 inches (2170 mm) Depth 29.8 inches (757 mm) Printing: Height 48.5 inches (1231 mm) Width 91.5 inches (2325 mm) Depth...

  • Page 411: Environmental Specifications

    Technical Specifications Interface Specifications Interface type Super-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Downloaded from ManualsNet.com search engine...

  • Page 412: External Usb Device Specifications

    • Dedicated driver • Security settings Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Hard disk and USB flash drives Formatted in FAT, FAT32, or exFAT.

  • Page 413: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended Downloaded from ManualsNet.com...
  • Page 414 modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.

  • Page 415: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 416 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.

  • Page 417: Ink Cartridge Safety Instructions

    • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. •...

  • Page 418: Wireless Connection Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 419: Telephone Equipment Safety Instructions

    • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance.
  • Page 420 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 421 electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 422: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 423 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: Downloaded from ManualsNet.com...
  • Page 424 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 425: Trademarks

    (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...

  • Page 426: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 427: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

This manual is also suitable for:

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