Epson WorkForce Enterprise WF-C21000 Series User Manual page 287

Solving Problems
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper" on page 37
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The size of the paper is set incorrectly.
Solutions
Select the appropriate paper size setting.
The margin setting in the application software is not within the print area.
Solutions
Adjust the margin setting in the application so that it falls within the printable area.
"Printable Area" on page 439
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Printed Characters Are Incorrect or Garbled
The following causes can be considered.
The USB cable is not connected correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a job waiting to be printed.
Solutions
If there are any paused print jobs, printed characters may be corrupted.
The computer has been manually put into the Hibernate mode or the Sleep mode while
printing.
Solutions
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of
garbled text may be printed next time you start the computer.
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Printing, Copying, Scanning, and Faxing Quality is Poor
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Print Quality is Poor