Epson WorkForce Enterprise WF-C21000 Series User Manual page 225

Solving Problems
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of the printer driver may be created. If copies such
as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove
Device.
The printer port is not set correctly.
Solutions
Click Print Queue on the printer driver's Maintenance tab.
Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu.
USB connection: USBXXX, Network connection: EpsonNet Print Port
If you cannot change the port, select Run as administrator on the Printer menu. If Run as
administrator is not displayed, contact your system administrator.
Printer Does Not Print While Using PostScript Printer Driver (Windows)
The following causes can be considered.
The Printing Language setting needs to be changed.
Solutions
Set the Printing Language setting to Auto or PS on the control panel.
A large number of jobs have been sent.
Solutions
In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the
printer on the Advanced tab in the printer properties.
Suddenly the Printer Cannot Print over a Network Connection
The problem could be one of the following issues.
The network environment has been changed.
Solutions
When you have changed the network environment, such as the wireless router or provider, try making
network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
"Re-setting the Network Connection" on page 303
&
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the
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The Printer Does Not Work as Expected
>
Cannot Print
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