The Statement Printer; Table 86 Troubleshooting The Statement Printer - ZyXEL Communications Vantage Service Gateway VSG-1200 V2 User Manual

Vantage service gateway
Hide thumbs Also See for Vantage Service Gateway VSG-1200 V2:
Table of Contents

Advertisement

VSG-1200 V2 User's Guide

33.5 The Statement Printer

This section is applicable when you purchase an external statement printer, also known as an
account generator printer.
I cannot print account information using a statement printer.

Table 86 Troubleshooting the Statement Printer

STEP
CORRECTIVE ACTION
1
Make sure the statement printer is connected to a power source and is turned on.
2
Check that the statement printer is connected to the port labeled Console.
3
Make sure there is enough printing paper in the statement printer.
4
Check that you select Statement Printer Device in the Console Type field in the System
screen.
5
4 Make sure you configure and associate a billing profile for the first button in the Dynamic
Account Operator Panel screen.
The first button corresponds to the button on the statement printer.
233
Chapter 33 Troubleshooting

Advertisement

Table of Contents
loading

Table of Contents