ZyXEL Communications VSG-1200 User Manual
ZyXEL Communications VSG-1200 User Manual

ZyXEL Communications VSG-1200 User Manual

Vantage service gateway
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VSG-1200
Vantage Service Gateway
User's Guide
Version 1.1.03
September 2003

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Summary of Contents for ZyXEL Communications VSG-1200

  • Page 1 VSG-1200 Vantage Service Gateway User’s Guide Version 1.1.03 September 2003...
  • Page 3 ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
  • Page 4: Interference Statements And Warnings

    VSG-1200 Vantage Service Gateway Interference Statements and Warnings FCC Interference Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operations.
  • Page 5: Zyxel Limited Warranty

    VSG-1200 Vantage Service Gateway ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon...
  • Page 6: Customer Support

    VSG-1200 Vantage Service Gateway Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways. When you contact your customer support representative, have the following information ready: ♦...
  • Page 7: Table Of Contents

    VSG-1200 Vantage Service Gateway Table of Contents COPYRIGHT ................................III INTERFERENCE STATEMENTS AND WARNINGS ....................IV ZYXEL LIMITED WARRANTY ............................ V CUSTOMER SUPPORT ............................. VI LIST OF FIGURES..............................XII LIST OF TABLES ..............................XVI LIST OF DIAGRAMS ..............................XVIII LIST OF CHARTS..............................XVIII PREFACE .................................XIX...
  • Page 8 VSG-1200 Vantage Service Gateway IP Address Assignment ..........................4-1 DHCP Configuration ..........................4-1 4.4.1 IP Address and Subnet Mask ......................4-1 4.4.2 Private IP Addresses ......................... 4-2 DNS Server Address ..........................4-2 LAN Configuration ............................. 4-2 WAN Configuration ............................ 4-3 4.7.1...
  • Page 9 VSG-1200 Vantage Service Gateway 8.4.1 Backing Up the Dynamic Account List ....................8-5 Chapter 9 Port-Location Mapping ........................9-1 About Port-Location Mapping........................9-1 Configuring Port-Location Mapping......................9-1 WEB CONFIGURATOR ADVANCED SETTINGS ..................... III Chapter 10 Subscriber Login Screen......................10-1 10.1 About the Subscriber Login Screen......................
  • Page 10 VSG-1200 Vantage Service Gateway 18.1 SNMP Overview ............................18-1 18.1.1 Network Management System (NMS) ..................... 18-2 18.2 Configuring SNMP ........................... 18-2 WEB CONFIGURATOR SYSTEM STATUS AND SSL .....................IV Chapter 19 System Status ..........................19-1 19.1 About System Status ..........................19-1 19.2...
  • Page 11 VSG-1200 Vantage Service Gateway 23.1 Filename Convention ..........................23-1 23.2 Firmware Upgrade........................... 23-1 23.2.1 Firmware Upgrade Using the Web Configurator ................23-1 23.2.2 Firmware Upgrade Using SMT......................23-4 23.3 Configuration File Maintenance....................... 23-5 23.3.1 Backup Configuration Using HTTP ....................23-5 23.3.2...
  • Page 12: List Of Figures

    VSG-1200 Vantage Service Gateway List of Figures Figure 1-1 Application: Internet Access for LAN Networks..................1-3 Figure 1-2 Application: Internet Access in Public Areas .................... 1-3 Figure 1-3 Application: Hotel ............................. 1-3 Figure 2-1 Rack Mount: Attaching Brackets ......................2-1 Figure 2-2 Rack Mount: Securing to the Rack ......................
  • Page 13 VSG-1200 Vantage Service Gateway Figure 8-1 Dynamic Account: Links........................... 8-1 Figure 8-2 Accounting: Dynamic Account Setting ..................... 8-2 Figure 8-3 Dynamic Account Operator Panel......................8-3 Figure 8-4 Dynamic Account Information Printout Example ..................8-3 Figure 8-5 Dynamic Account List ..........................8-4 Figure 8-6 Dynamic Account List Backup: File Download ..................
  • Page 14 VSG-1200 Vantage Service Gateway Figure 18-1 SNMP Management Model........................18-1 Figure 18-2 SNMP..............................18-2 Figure 19-1 System Status ............................19-1 Figure 19-2 Current User List ..........................19-3 Figure 19-3 DHCP Clients ............................19-3 Figure 19-4 Session List............................19-4 Figure 19-5 System Status: LAN Device Status ...................... 19-4 Figure 19-6 System Status: Billing Log ........................
  • Page 15 VSG-1200 Vantage Service Gateway Figure 23-8 SMT: Utilities Main Menu ........................23-4 Figure 23-9 SMT: Firmware Upgrade........................23-4 Figure 23-10 SMT: Firmware Upgrade Process...................... 23-5 Figure 23-11 SMT: Successful Firmware File Transfer ................... 23-5 Figure 23-12 System Tools: Configuration: Backup ....................23-6 Figure 23-13 Configuration Backup: File Download ....................
  • Page 16 VSG-1200 Vantage Service Gateway List of Tables Table 2-1 Front Panel LEDs ............................2-3 Table 3-1 Web Configurator Screen Overview ......................3-3 Table 3-2 System Setting; System ..........................3-5 Table 3-3 System Tools: System Account ......................... 3-7 Table 4-1 System Settings: WAN/LAN: LAN Configuration..................4-3 Table 4-2 System Settings: WAN/LAN: WAN MAC Address..................
  • Page 17 VSG-1200 Vantage Service Gateway Table 19-4 Session List ............................19-4 Table 19-5 System Status: LAN Device Status ....................... 19-5 Table 19-6 System Status: Billing Log........................19-5 Table 20-1 SSL Certificate: Download........................20-1 Table 21-1 Control Key Descriptions........................21-3 Table 21-2 SMT: System Configuration........................21-3 Table 22-1 SMT: WAN Configuration: Static or Dynamic IP Address ..............
  • Page 18 VSG-1200 Vantage Service Gateway List of Diagrams Diagram 1 IP Address Conflicts: Case A ........................A Diagram 2 IP Address Conflicts: Case B ........................A Diagram 3 IP Address Conflicts: Case C........................A Diagram 4 IP Address Conflicts: Case D........................B Diagram 5 Subscriber Login Screen: Framed Example....................C Diagram 6 WAN Port Cable Pin Assignments ......................D...
  • Page 19: Preface

    Congratulations on your purchase of the ZyXEL VSG-1200 Vantage Service Gateway. The VSG-1200 Vantage Service Gateway is designed to provide Internet access to computers on a network with broadband service. Subscribers enjoy easy Internet connectivity with no extra configuration. The VSG provides basic billing functions and a subscriber database to simplify management.
  • Page 21: Getting Started

    Getting Started Part I: Getting Started This part introduces the VSG (Vantage Service Gateway), hardware installation, connections and basic system configuration using the web configurator.
  • Page 23: Chapter 1 Getting To Know Your Vsg

    VSG-1200 Vantage Service Gateway Chapter 1 Getting to Know Your VSG This chapter introduces the features and applications of the VSG. Introducing the VSG The VSG (Vantage Service Gateway) is a rack-mountable Internet Service Gateway that provides multiple subscribers easy Internet connectivity. The VSG is ideal for office, hotspot and hotel environments.
  • Page 24: Applications

    VSG-1200 Vantage Service Gateway DHCP (Dynamic Host Configuration Protocol) allows the individual computers (DHCP clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server. The VSG has built-in DHCP server capability. It can assign IP addresses, an IP default gateway and DNS servers to DHCP clients. The VSG can also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real DHCP server to the DHCP clients.
  • Page 25: Internet Access In Public Areas

    VSG-1200 Vantage Service Gateway Figure 1-1 Application: Internet Access for LAN Networks 1.3.2 Internet Access in Public Areas In public areas, such as a hotel, the VSG provides high speed Internet access to subscribers. Account billing and authentication can be done either using an external RADIUS server or the built-in billing function and local subscriber database.
  • Page 27: Hardware Installation And Connection

    VSG-1200 Vantage Service Gateway Chapter 2 Hardware Installation and Connection This chapter shows you how to install the VSG and make hardware connections. Installation Options The following sections describe the different installation options. Do not block the venting holes and leave adequate space on the rear and sides of the VSG during hardware installation.
  • Page 28: Hardware Connections

    VSG-1200 Vantage Service Gateway Figure 2-2 Rack Mount: Securing to the Rack Hardware Connections The following sections describe the hardware connections of the VSG. 2.2.1 Front Panel The console, LAN and WAN ports, the reset button and the LEDs are located on the front panel.
  • Page 29: Front Panel Leds

    VSG-1200 Vantage Service Gateway The Console Port Local management of the VSG is done through the port labeled CONSOLE. It requires a direct connection between the VSG and a computer via a console cable. Refer to chapters on SMT configurations for more information.
  • Page 30: Turning On The Vsg

    VSG-1200 Vantage Service Gateway Figure 2-4 Rear Panel 2.2.4 Turning on the VSG Connect the female end of the supplied power cord to the power socket on the back of the VSG and the male end to an appropriate power source.
  • Page 31: The Web Configurator

    VSG-1200 Vantage Service Gateway Chapter 3 The Web Configurator This chapter introduces how to access the web configurator and perform general system configuration. 3.1 Introducing the Web Configurator The web configurator is best viewed with Internet Explorer (version 4.0 or above) or Netscape (version 6. or later).
  • Page 32: The Navigation Panels

    VSG-1200 Vantage Service Gateway Figure 3-3 Web Configurator: Main Menu Please note that if there is no activity for longer than five minutes after you log in, the VSG will automatically log you out. If this happens, simply log back in again. You can change the timeout period in the web configurator (refer to Section 4.8).
  • Page 33: Screen Overview

    VSG-1200 Vantage Service Gateway Figure 3-5 Navigation Panels: Screen-specific Link Panel Screen Overview The following table lists the various web configurator screens. Table 3-1 Web Configurator Screen Overview SYSTEM SETTINGS ADVANCED SETTINGS SYSTEM STATUS SYSTEM TOOLS System Customization System Configuration...
  • Page 34: Figure 3-6 System Setting: System

    VSG-1200 Vantage Service Gateway Figure 3-6 System Setting: System The following table describes the labels in this screen. The Web Configurator...
  • Page 35: Table 3-2 System Setting; System

    VSG-1200 Vantage Service Gateway Table 3-2 System Setting; System LABEL DESCRIPTION System/ Host Name Enter a descriptive name (up to 32 characters) for identification purposes. Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG may obtain a domain name from a DHCP server.
  • Page 36: System Login Accounts

    VSG-1200 Vantage Service Gateway Table 3-2 System Setting; System LABEL DESCRIPTION This field only applies when you select Console Setting in the Console Type field. Console Port Rate Select a console port speed from the drop-down list box. Choices are 1200, 2400, 4800, 9600 (default), 14400, 19200, 38400, 57600 and 115200.
  • Page 37: Figure 3-7 System Tools: System Account

    VSG-1200 Vantage Service Gateway Figure 3-7 System Tools: System Account The following table describes the labels in this screen. Table 3-3 System Tools: System Account LABEL DESCRIPTION Administrator Account This account permits full access to all system configurations. Username Enter the user name for the administrative account. The default is admin.
  • Page 38: Resetting The Vsg

    VSG-1200 Vantage Service Gateway Table 3-3 System Tools: System Account LABEL DESCRIPTION Super Subscriber Account You can use this account to test Internet connection between a computer behind the VSG to the ISP. No time limit or billing is imposed on this account.
  • Page 39: Restarting The Vsg

    VSG-1200 Vantage Service Gateway 3.9 Restarting the VSG You must restart the VSG every time you change the system IP address or upload a firmware or configuration file. In the Main Menu screen, click System Tools, Restart and click Apply.
  • Page 41: Ip Address Assignment

    VSG-1200 Vantage Service Gateway Chapter 4 LAN, WAN and Server Setup This chapter shows you how to configure LAN and WAN ports and server settings. 4.1 Factory Ethernet Defaults The Ethernet parameters of the VSG are preset to the following values: 1.
  • Page 42: Private Ip Addresses

    VSG-1200 Vantage Service Gateway 4.4.2 Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems.
  • Page 43: Wan Configuration

    VSG-1200 Vantage Service Gateway Table 4-1 System Settings: WAN/LAN: LAN Configuration FIELD DESCRIPTION IP Address Enter the LAN IP address of the VSG in dotted decimal notation. The default is 10.59.1.1. Subnet Mask Enter the LAN subnet mask in dotted decimal notation. The default is 255.0.0.0.
  • Page 44: Pppoe

    VSG-1200 Vantage Service Gateway Figure 4-3 System Settings: WAN/LAN: WAN IP The following table describes the related labels in this screen. Table 4-3 System Settings: WAN/LAN: WAN IP LABEL DESCRIPTION WAN Port Mode Get automatically from Select this option to set the VSG to act as a DHCP client on the WAN. The VSG obtains TCP/IP a DHCP server information (IP address, DNS server information, etc.) from a DHCP server.
  • Page 45: Figure 4-4 System Settings: Wan/Lan: Pppoe

    VSG-1200 Vantage Service Gateway Microsoft Dial-Up Networking software can activate, and therefore requires no new learning or procedures for Windows users. One of the benefits of PPPoE is the ability to let end users access one of multiple network services, a function known as dynamic service selection.
  • Page 46: Pptp

    VSG-1200 Vantage Service Gateway Table 4-4 System Settings: WAN/LAN: PPPoE FIELD DESCRIPTION PPP MTU Setting Enter the size of a Maximum Transmission Unit (MTU). TCP MSS Setting Enter the size of the Maximum Segment Size (MSS). Service Name Enter the name of your PPPoE service.
  • Page 47: Figure 4-5 System Settings: Wan/Lan: Pptp

    VSG-1200 Vantage Service Gateway Figure 4-5 System Settings: WAN/LAN: PPTP The following table describes the related fields in this screen. Table 4-5 System Settings: WAN/LAN: PPTP FIELD DESCRIPTION WAN Port Mode PPTP Select this option to activate PPTP support. Refer to Section 4.7.4 for more information.
  • Page 48: Server Configuration

    VSG-1200 Vantage Service Gateway Table 4-5 System Settings: WAN/LAN: PPTP FIELD DESCRIPTION Default Gateway Username Enter the user name exactly as your ISP assigned. If assigned a name in the form user@domain where domain identifies a service name, then enter both components exactly as given.
  • Page 49: Table 4-6 System Settings: Server

    VSG-1200 Vantage Service Gateway Table 4-6 System Settings: Server FIELD DESCRIPTION Web Server Server Port Specify the port number of the embedded web server on the VSG for accessing the web configurator. The default port number is 80. Enter a number between 8010 and 8060 to access the web configurator behind a NAT-enabled network.
  • Page 51: Web Configurator Subscriber Management

    Web Configurator Subscriber Management Part II: Web Configurator Subscriber Management This part covers subscriber account setup and authentication and billing configuration using the web configurator.
  • Page 53: Chapter 5 Authentication

    VSG-1200 Vantage Service Gateway Chapter 5 Authentication This chapter shows you how to set up subscriber authentication on the VSG. 5.1 Authentication Overview The VSG provides two methods to authenticate the subscribers: built-in authentication and RADIUS. 5.1.1 User Agreement In cases where user authentication is not required and anyone can access the Internet through the VSG, you can set the VSG to redirect users to an Internet service usage agreement page.
  • Page 54: Figure 5-1 System Settings: Authentication

    VSG-1200 Vantage Service Gateway Figure 5-1 System Settings: Authentication The following table describes the labels in this screen. Authentication...
  • Page 55: Table 5-1 System Settings: Authentication

    VSG-1200 Vantage Service Gateway Table 5-1 System Settings: Authentication LABEL DESCRIPTION No Authentication Select this option to disable subscriber authentication. Subscribers can access the Internet without entering user names and passwords. This is the default setting. User Agreement Select User Agreement to direct a subscriber to an Internet service usage agreement page before accessing the Internet.
  • Page 56: Figure 5-2 System: Authentication: Scenario Guide

    VSG-1200 Vantage Service Gateway Table 5-1 System Settings: Authentication LABEL DESCRIPTION Select Enable to activate SSL security upon accessing the login screen so that user names and SSL Login Page Security passwords are encrypted before being transmitted to the VSG.
  • Page 57: Figure 5-3 Subscriber Login: Scenario A

    VSG-1200 Vantage Service Gateway OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN PROMPT Scenario A Select this option to use PMS billing with port- location mapping. Once you configure the port- location mappings, subscribers are able to access the Internet without entering usernames and passwords.
  • Page 59: Chapter 6 Billing Profiles And Pms Configuration

    VSG-1200 Vantage Service Gateway Chapter 6 Billing Profiles and PMS Configuration This chapter shows you how to set up subscriber billing and PMS (Property Management System) configuration. 6.1 About Billing Profiles A billing profile contains information such as time unit, unit cost and/or account expiration time. You must associate a subscriber account with a billing profile.
  • Page 60: Editing A Billing Profile

    VSG-1200 Vantage Service Gateway Table 6-1 System Setting: Billing: Billing Profile LABEL DESCRIPTION Specify the number of decimal places for the currency. The default is 2. Number of decimal places This field displays the index number of a billing profile.
  • Page 61: Figure 6-2 System Settings: Billing: Billing Profile Setting

    VSG-1200 Vantage Service Gateway Figure 6-2 System Settings: Billing: Billing Profile Setting The following table describes the labels in this screen. Table 6-2 System Setting: Billing: Billing Profile Setting LABEL DESCRIPTION This read-only field displays the index number of the billing profile.
  • Page 62: Pms (Property Management System)

    VSG-1200 Vantage Service Gateway Table 6-2 System Setting: Billing: Billing Profile Setting LABEL DESCRIPTION Select Period Time Finish for time-to-finish billing method. Refer to Section 5.1.3 for more information. Check Time Select Expired when and specify the time from the drop-down list box(es) for the accumulate billing method.
  • Page 63: Types Of Subscriber Accounts

    VSG-1200 Vantage Service Gateway Figure 6-3 System Setting: Billing: PMS Configuration The following table describes the labels in this screen. Table 6-3 System Setting: Billing: PMS Configuration LABEL DESCRIPTION Charge Mode (only for Port- When you set up Port-Location Mapping, your VSG offers two billing modes: Based on Room Location Mapping enabled) and Based on Subscriber.
  • Page 64 VSG-1200 Vantage Service Gateway • For static accounts, refer to the Static Subscriber Accounts chapter. • For dynamic accounts, refer to the Dynamic Subscriber Accounts chapter. Billing Profiles and PMS Configuration...
  • Page 65: Static Subscriber Accounts

    VSG-1200 Vantage Service Gateway Chapter 7 Static Subscriber Accounts This chapter shows you how to set up and manage static subscriber accounts. 7.1 About Static Subscriber Accounts Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy management.
  • Page 66: Creating A Static Account

    VSG-1200 Vantage Service Gateway Table 7-1 Static Account Settings: Global Settings LABEL DESCRIPTION Click Apply to save the settings. Apply 7.3 Creating a Static Account Click System Settings, Accounts, Static Accounts and Create Static Account to display the screen as shown next.
  • Page 67: Creating Static Subscriber Accounts Manually

    VSG-1200 Vantage Service Gateway Figure 7-4 Create Static Subscriber Account: Generate Automatically The following table describes the related labels in this screen. Table 7-2 Create Static Subscriber Account: Generate Automatically LABEL DESCRIPTION Generate a batch of static accounts Prefix Specify the starting characters affixed to the beginning of all account user names.
  • Page 68: Backing Up A Static Account List

    VSG-1200 Vantage Service Gateway Figure 7-5 Create Static Subscriber Account: Manual The following table describes the related labels in this screen. Table 7-3 Create Static Subscriber Account: Manual LABEL DESCRIPTION This read-only field displays the index number of an entry.
  • Page 69: Figure 7-6 Static Subscriber Account: Backup And Restore

    VSG-1200 Vantage Service Gateway Figure 7-6 Static Subscriber Account: Backup and Restore Click Backup. A File Download window displays. Click Save. Step 2. Figure 7-7 Static Subscriber Account: Backup and Restore: File Download A Save As window displays. Specify the filename and/or location and click Save to save the backup file.
  • Page 70: Editing Subscriber Accounts

    VSG-1200 Vantage Service Gateway 7.3.4 Restoring a Static Account List You may restore the static account list if you accidentally reset the VSG back to the factory defaults and erased the subscriber account information. Follow the steps below to restore a previously backed up subscriber account list.
  • Page 71: Static Account Information Print Preview

    VSG-1200 Vantage Service Gateway Table 7-4 Static Account Operator LABEL DESCRIPTION This read-only field displays the index number of an entry. Username This read-only field displays the account user name. Click the heading to sort the entries in ascending or descending order.
  • Page 72: Viewing The Static Account List

    VSG-1200 Vantage Service Gateway 7.5 Viewing the Static Account List To display the static account list, click Static Account List. Figure 7-12 Static Account List The following table describes the labels in this screen. Table 7-5 Static Account List LABEL...
  • Page 73: Dynamic Subscriber Accounts

    VSG-1200 Vantage Service Gateway Chapter 8 Dynamic Subscriber Accounts This chapter shows you how to set up and manage dynamic subscriber accounts. 8.1 About Dynamic Subscriber Accounts Unlike a static account, a dynamic account is not permanent. Once the time allocated to a dynamic account is used up or a dynamic account remains un-used after the expiration time, the account is deleted from the account list.
  • Page 74: Creating Dynamic Accounts

    VSG-1200 Vantage Service Gateway Figure 8-2 Accounting: Dynamic Account Setting The following table describes the labels in this screen. Table 8-1 Accounting: Dynamic Account Setting LABEL DESCRIPTION Web-based Account Generator Panel Settings This read-only field displays the button index number (Button 1 .. 4). The button numbers correspond to the buttons displayed in the Dynamic Account Operator Panel screen.
  • Page 75: Creating And Printing Using A Statement Printer

    VSG-1200 Vantage Service Gateway Figure 8-3 Dynamic Account Operator Panel The settings for the first button apply to the button on a statement printer. Click a button to generate a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen.
  • Page 76: Viewing The Dynamic Account List

    VSG-1200 Vantage Service Gateway 8.4 Viewing the Dynamic Account List To display the dynamic account list, click Dynamic Account List. Click a heading to sort the entries in ascending or descending order based on the column if applicable. Figure 8-5 Dynamic Account List The following table describes the labels in this screen.
  • Page 77: Figure 8-6 Dynamic Account List Backup: File Download

    VSG-1200 Vantage Service Gateway 8.4.1 Backing Up the Dynamic Account List Follow the steps below to backup the dynamic account list to your computer. Display the Dynamic Account Setting screen (refer to Figure 8-2). Step 1. Click Dynamic Account List (refer to Figure 8-5).
  • Page 79: Chapter 9 Port-Location Mapping

    VSG-1200 Vantage Service Gateway Chapter 9 Port-Location Mapping This chapter describes the port-location mapping feature. 9.1 About Port-Location Mapping With port-location mapping, you can map a port on the VSG or a VLAN-enabled switch to a room number in a building (such as a hotel).
  • Page 80 VSG-1200 Vantage Service Gateway Table 9-1 System Setting: Port-Location Mapping LABEL DESCRIPTION Select No Charge if you don’t want to bill a subscriber accessing the Internet at this port location. Status Select Charge for use to bill a subscriber accessing the Internet at this port location.
  • Page 81: Web Configurator Advanced Settings

    Web Configurator Advanced Settings Part III: Web Configurator Advanced Settings This part covers setting the subscriber login screen, port mapping, IP and MAC address pass through, walled garden and advertising links.
  • Page 83: Subscriber Login Screen

    VSG-1200 Vantage Service Gateway Chapter 10 Subscriber Login Screen This chapter shows you how to customize the subscriber login screen when subscriber control is activated. 10.1 About the Subscriber Login Screen When subscriber authentication is activated in the Authentication Configuration screen, the subscriber login screen is the first screen that all subscribers see when trying to access the Internet.
  • Page 84: Figure 10-1 Customization: Login Screen

    VSG-1200 Vantage Service Gateway Figure 10-1 Customization: Login Screen 10-2 Subscriber Login Screen...
  • Page 85: Standard Subscriber Login Screen

    VSG-1200 Vantage Service Gateway 10.2.1 Standard Subscriber Login Screen The standard subscriber login screen is the VSG’s pre-configured, default simple login screen. You can modify the screen color and title and add copyright information and a footnote. In the Login Screen Configuration screen, select Standard.
  • Page 86: Advanced Subscriber Login Screen

    VSG-1200 Vantage Service Gateway In the Login Screen Configuration screen, select Redirect. Figure 10-4 Customization: Login Screen: Redirect The following table describes the related labels. Table 10-2 Customization: Login Screen: Redirect LABEL DESCRIPTION Redirect Select this option to redirect the subscriber to another login screen.
  • Page 87: Frame Subscriber Login Screen

    VSG-1200 Vantage Service Gateway Table 10-3 Customization: Login Screen: Advanced LABEL DESCRIPTION Select None to set the article text color of the login screen to white (the default). Article Text Color Select and set the color of the article text block background to the color specified, for example, enter ‘000000’...
  • Page 88: Service Selection Messages

    VSG-1200 Vantage Service Gateway Table 10-4 Customization: Login Screen: Frame LABEL DESCRIPTION Top Frame Enter a web site address in the URL field, for example, http://www.zyxel.com. The following figure shows a framed subscriber login screen example. Top Frame Bottom Frame Figure 10-8 Subscriber Login Screen Example: Frame 10.2.5...
  • Page 89: Figure 10-10 Subscriber Login Screen Example: Service Selection Messages

    VSG-1200 Vantage Service Gateway Table 10-5 Customization: Service Selection Message LABEL DESCRIPTION Service Selection Customization Service Selection Enter a message to instruct the subscribers to select a billing profile. Messages Purchase Unit Message Enter a message to instruct the subscribers to select the number of time units to purchase.
  • Page 91: Subscriber Information Window

    VSG-1200 Vantage Service Gateway Chapter 11 Subscriber Information Window This chapter shows you how to customize the subscriber information window. 11.1 About the Information Window You can set the VSG to display an information window after a subscriber has successfully logged in. This information window shows the amount of time a subscriber has used or the time the subscriber still has to access the Internet.
  • Page 92: Figure 11-1 Customization: Information Window

    VSG-1200 Vantage Service Gateway Figure 11-1 Customization: Information Window The following table describes the labels in this screen that you set to customize the information window. Table 11-1 Customization: Information Window LABEL DESCRIPTION Window Name Enter a descriptive name (up to 30 characters) as the title of the window.
  • Page 93: Figure 11-2 Subscriber Pop-Up Information Window Example

    VSG-1200 Vantage Service Gateway Figure 11-2 Subscriber Pop-up Information Window Example Subscriber Information Window 11-3...
  • Page 95: Chapter 12 Account Printout

    VSG-1200 Vantage Service Gateway Chapter 12 Account Printout This chapter describes how you can customize and display a preview of the information of an account. 12.1 About the Account Printout After you have created the subscriber accounts, you can print out the account information. The printout page is different for static and dynamic subscriber accounts.
  • Page 96: Figure 12-1 Customization: Account Printout

    VSG-1200 Vantage Service Gateway Figure 12-1 Customization: Account Printout The following table describes the labels in this screen. Table 12-1 Customization: Account Printout LABEL DESCRIPTION Title Enter a title (up to 24 characters) for the printout. Subtitle Enter a subtitle (up to 80 characters) for the printout.
  • Page 97 VSG-1200 Vantage Service Gateway Table 12-1 Customization: Account Printout LABEL DESCRIPTION Billing Profile Enter the label name for the field displaying the name for the billing profile used. Purchase Unit Enter the label name for the field displaying the number of time units purchased.
  • Page 98: Figure 12-2 Static Account Printout Example

    VSG-1200 Vantage Service Gateway Figure 12-2 Static Account Printout Example Figure 12-3 Static Account with PMS Billing Printout Example 12-4 Account Printout...
  • Page 99: Figure 12-4 Static Account Printout: Account Generator Printer Example

    VSG-1200 Vantage Service Gateway Figure 12-4 Static Account Printout: Account Generator Printer Example Figure 12-5 Static Account with PMS Billing Printout: Account Generator Printer Example Account Printout 12-5...
  • Page 100: Figure 12-6 Dynamic Account Printout Example

    VSG-1200 Vantage Service Gateway Figure 12-6 Dynamic Account Printout Example Figure 12-7 Dynamic Account Printout: Account Generator Printer Example 12-6 Account Printout...
  • Page 101: Chapter 13 Bandwidth Management

    VSG-1200 Vantage Service Gateway Chapter 13 Bandwidth Management This chapter describes the bandwidth feature and shows you how to configure bandwidth control. 13.1 Bandwidth Management Overview Bandwidth management allows you to control the amount of outbound and inbound traffic on the LAN. This helps reduce delays and dropped packets due to busy network traffic.
  • Page 102: Configuring Equal Share Bandwidth Management

    VSG-1200 Vantage Service Gateway Figure 13-3 Bandwidth Management: Activate 13.1.3 Configuring Equal Share Bandwidth Management To configure the VSG to impose the same bandwidth limits on all subscribers equally, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields.
  • Page 103: Configuring Class Of Service Bandwidth Management

    VSG-1200 Vantage Service Gateway 13.1.4 Configuring Class of Service Bandwidth Management To set the VSG to impose different bandwidth limits based on the configurations in a RADIUS server or a billing profile, select Class of service based on RADIUS or Billing profile settings in the Bandwidth Management screen.
  • Page 105: Portal Page, Advertisement Link And Walled Garden

    VSG-1200 Vantage Service Gateway Chapter 14 Portal Page, Advertisement Link and Walled Garden This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites. 14.1 Introduction When you enable subscriber authentication in the Authentication Configuration screen, you can set the VSG to redirect a subscriber to a portal web site, display advertisement links or activate the walled garden feature for generating on-line advertising revenue.
  • Page 106: Walled Garden

    VSG-1200 Vantage Service Gateway Figure 14-2 Advertisement The following table describes the labels in this screen. Table 14-2 Advertisement LABEL DESCRIPTION Frequency Select One Time Only to display an advertisement web site in a pop-up browser window once after a subscriber logs in successfully.
  • Page 107: Figure 14-3 Walled Garden

    VSG-1200 Vantage Service Gateway Figure 14-3 Walled Garden The following table describes the labels to configure the walled garden feature. Table 14-3 Walled Garden LABEL DESCRIPTION Link 1 … 10 In the Name field, enter a descriptive name (up to 80 characters) for the walled garden link to be displayed in the web browser.
  • Page 108: Figure 14-4 Subscriber Login Screen With Walled Garden Links Example

    VSG-1200 Vantage Service Gateway Walled garden links. Figure 14-4 Subscriber Login Screen with Walled Garden Links Example 14-4 Portal Page, Advertisement Link and Walled Garden...
  • Page 109: Chapter 15 Passthrough

    VSG-1200 Vantage Service Gateway Chapter 15 Passthrough This chapter shows you how to set up computer and web site passthrough. 15.1 About the Passthrough There are two types of pass through you can set up on the VSG: by device or by web site address You can set the VSG to allow specific computers (based on the IP or MAC address) to access the Internet without prompting for a user name and password.
  • Page 110: Destination Url And Ip Address Passthrough

    VSG-1200 Vantage Service Gateway Table 15-1 Passthrough: Subscriber IP and MAC Address LABEL DESCRIPTION Subscriber IP & MAC Address Passthrough This read-only field displays the index number of an entry. IP Address Enter the IP address of a computer (in dotted decimal notation) whose packets are allowed to pass through the VSG.
  • Page 111 VSG-1200 Vantage Service Gateway Table 15-2 Passthrough: Destination URL and IP LABEL DESCRIPTION Pass Through Destination URL This read-only field displays the index number of an entry. URL Link Page Enter the web site address, for example, http://www.zyxel.com. Passthrough 15-3...
  • Page 113: Chapter 16 Lan Devices

    VSG-1200 Vantage Service Gateway Chapter 16 LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG. 16.1 LAN Devices and NAT Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network.
  • Page 114: Figure 16-1 Lan Devices

    VSG-1200 Vantage Service Gateway Figure 16-1 LAN Devices The following table describes the labels in this screen. Table 16-1 LAN Devices LABEL DESCRIPTION Polling Interval Specify the time interval (in minutes) between the VSG’s probes for device availability. This read-only field displays the index number of an entry.
  • Page 115: Lan Device Management Example

    VSG-1200 Vantage Service Gateway Table 16-1 LAN Devices LABEL DESCRIPTION Click Previous to return to the previous page. Previous Next Click Next to go to the next page. Click End to go to the last page. Apply Click Apply to save the changes.
  • Page 116: Figure 16-4 Lan Device Remote Management Example 2

    VSG-1200 Vantage Service Gateway Figure 16-4 LAN Device Remote Management Example 2 In the LAN Device Management screen, you map virtual port 60001 to the server port (80) on the web server. Figure 16-5 LAN Devices: Example 2 To access an inside server on the LAN, enter the WAN IP address of your VSG and the virtual port number of the inside server separated by a colon.
  • Page 117: Chapter 17 Syslog

    VSG-1200 Vantage Service Gateway Chapter 17 Syslog This chapter shows you how to configure syslog on the VSG. 17.1 Syslog Configuration Use the Syslog screen to configure to where the VSG is to send logs. To configure the syslog settings, click Advanced, Logs to display the screen as shown next.
  • Page 118: Figure 17-2 Logs: Log Settings

    VSG-1200 Vantage Service Gateway Figure 17-2 Logs: Log Settings The following table describes the labels in this screen. 17-2 Syslog...
  • Page 119: Table 17-2 Logs: Log Settings

    VSG-1200 Vantage Service Gateway Table 17-2 Logs: Log Settings LABEL DESCRIPTION Syslog Name This field displays the name (or type) of the syslog. Select the check box(es) to send the syslog. Description This field displays a short description about the syslog.
  • Page 120 VSG-1200 Vantage Service Gateway Table 17-3 Logs: Log Format SYSLOG NAME FORMAT CREATED LAN Devices Alarm Id <MAC Address> LAN Device Alarm <Device name, FAIL> When the VSG cannot connect to an attached LAN device. Administrator access Id <MAC Address> Administration Access Fail <Fail message, User IP,...
  • Page 121: Chapter 18 Snmp

    VSG-1200 Vantage Service Gateway Chapter 18 SNMP This chapter shows you how to set up SNMP. 18.1 SNMP Overview Simple Network Management Protocol (SNMP) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite. Your VSG supports SNMP version one and version 2.
  • Page 122: Configuring Snmp

    VSG-1200 Vantage Service Gateway 18.1.1 Network Management System (NMS) An NMS (Network Management System) is a management station that receives traps (the system alerts generated). If no NMS is defined, then no traps are generated. 18.2 Configuring SNMP Click Advanced Settings and SNMP to display the screen as shown next.
  • Page 123: Web Configurator System Status And Ssl

    Web Configurator System Status and SSL Part IV: Web Configurator System Status and SSL This part covers the System Status screens and Secure Socket Layer (SSL) security.
  • Page 125: Chapter 19 System Status

    VSG-1200 Vantage Service Gateway Chapter 19 System Status This chapter describes the screens under System Status. 19.1 About System Status The screens in System Status show the current state of the VSG. 19.2 View System Information Click System Status and System to display the screen as shown next. The System screen automatically updates every 5 seconds.
  • Page 126: Current User List

    VSG-1200 Vantage Service Gateway Table 19-1 System Status: System LABEL DESCRIPTION System Status Host Name This field displays the description name of the VSG for identification purposes. Domain Name This field displays the domain name of the VSG. Bootrom Version This field displays the version of the bootrom.
  • Page 127: Dhcp Client

    VSG-1200 Vantage Service Gateway Figure 19-2 Current User List The following table describes the labels in this screen. Table 19-2 Current User List LABEL DESCRIPTION Refresh Click Refresh to update this screen. Print List Click Print List to print the current user list to a printer. No preview option available.
  • Page 128: Session List

    VSG-1200 Vantage Service Gateway 19.5 Session List To display a list of incoming and outgoing packet information, click System Status and Session List. The Session List screen displays up to 2048 entries. When all rows are used, the entries wrap around and the old entries are erased.
  • Page 129: Billing Logs

    VSG-1200 Vantage Service Gateway Table 19-5 System Status: LAN Device Status LABEL DESCRIPTION This field displays the index number. Device Name This field displays the name of the LAN device. Click the device name to access the LAN device if the Status field is OK.
  • Page 130: Billing Logs Backup

    VSG-1200 Vantage Service Gateway Table 19-6 System Status: Billing Log LABEL DESCRIPTION Click Export to File to back the billing logs. Refer to Section 19.7.1 for instructions. Export to Txt File Clear Log Click Clear Log to clear all log entries.
  • Page 131: Pms Transaction

    VSG-1200 Vantage Service Gateway Figure 19-8 Billing Log Backup: Save As Specify the file name and/or location and click Save to start the backup process. Step 3. To view the billing logs, open the log file using any text editor. The following figure shows an example.
  • Page 133: Secure Socket Layer

    VSG-1200 Vantage Service Gateway Chapter 20 Secure Socket Layer This chapter shows you how to setup and enable Secure Socket Layer (SSL) security on the VSG. 20.1 About SSL SSL (Secure Socket Layer) security is a standard Internet protocol for secure communications that uses a combination of certificate-based authentication and public-key encryption.
  • Page 134: Activating Ssl Security

    VSG-1200 Vantage Service Gateway Table 20-1 SSL Certificate: Download LABEL DESCRIPTION Certificate File Specify the certificate sent to you by a CA. Private Key File Specify the file that holds the private key. Apply Click Apply to start the file transfer process.
  • Page 135: Installing Ssl Certificate On A Computer

    VSG-1200 Vantage Service Gateway Figure 20-3 System Settings: Authentication: Activate SSL Login Click Apply to save the changes and restart the VSG when prompted. Step 4. 20.4 Installing SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG, you can access the VSG through a secure connection.
  • Page 136: Figure 20-4 Installing The Ssl Security Certificate: First Security Alert

    VSG-1200 Vantage Service Gateway Follow the steps below to view and install the default SSL security certificate on a computer. Access the VSG. A Security Alert window displays. Click OK to continue and close the window. Step 1. Figure 20-4 Installing the SSL Security Certificate: First Security Alert A second Security Alert window displays.
  • Page 137: Figure 20-7 Installing The Ssl Security Certificate: Certificate Import Wizard

    VSG-1200 Vantage Service Gateway Figure 20-7 Installing the SSL Security Certificate: Certificate Import Wizard Accept the default or specify the location to store the certificate. Click Next. Step 5. Figure 20-8 Certificate Import Wizard: Location Click Finish to import the certificate.
  • Page 138: Figure 20-10 Root Certificate Store

    VSG-1200 Vantage Service Gateway A Root Certificate Store window displays as shown. Click Yes to store the certificate to the computer. Step 7. Figure 20-10 Root Certificate Store When the certificate is saved successfully, a Certificate Import Wizard window displays. Click OK.
  • Page 139: Figure 20-13 Security Alert: Trusted

    VSG-1200 Vantage Service Gateway Figure 20-13 Security Alert: Trusted Once you are logged in with SSL security, the URL starts with “https://” instead of “http://”. Secure Socket Layer 20-7...
  • Page 141: Smt Configuration

    SMT Configuration Part V: SMT Configuration This part covers system configuration using the SMT (System Management Terminal).
  • Page 143: Chapter 21 The Smt

    VSG-1200 Vantage Service Gateway Chapter 21 The SMT This chapter introduces the SMT(System Management Terminal), describes how to access the SMT and provides an overview of its menus. . 21.1 Introduction to the SMT The System Management Terminal (SMT) is a menu – driven interface that you use to configure the VSG. Access the SMT using the console port.
  • Page 144: The Smt Main Menu Summary

    VSG-1200 Vantage Service Gateway The user name and password are case sensitive. VSG-1200 (c) 2003 ZyXEL Communications Corporation. All Rights Reserved. Version 1.01.03 Username: Password: Figure 21-2 SMT: Login Screen The VSG automatically logs you out after five minutes of inactivity. Simply log back into the VSG if this happens.
  • Page 145: Smt Screen Breakdown

    VSG-1200 Vantage Service Gateway 21.4.1 SMT Screen Breakdown The following figure shows the breakdown of most SMT screens. WAN Configuration Screen Title WAN Type? (D/S/P/T) IP Address :10.59.1.10 Subnet Mask :255.255.255.0 The configuration Gateway :10.59.1.1 fields. Primary DNS Server :192.168.1.1...
  • Page 146: Changing The System Password

    VSG-1200 Vantage Service Gateway Table 21-2 SMT: System Configuration FIELD DESCRIPTION Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG may obtain a domain name from a DHCP server. The domain name you entered is given priority over the DHCP server assigned domain name.
  • Page 147: Restarting The Vsg

    VSG-1200 Vantage Service Gateway 21.7 Restarting the VSG Follow the steps below to restart the VSG. In the main menu, type 6 and press [ENTER]. A screen displays prompting you to confirm. Step 1. Restart System (Y/N)? Enter the command key and press enter.
  • Page 149: Chapter 22 Lan And Wan Setup Using The Smt

    VSG-1200 Vantage Service Gateway Chapter 22 LAN and WAN Setup Using the SMT This chapter shows you how to configure the LAN and WAN settings on the VSG. 22.1 LAN and WAN Overview Refer to the web configurator chapter on LAN, WAN and server setup.
  • Page 150: Pppoe Support

    VSG-1200 Vantage Service Gateway Table 22-1 SMT: WAN Configuration: Static or Dynamic IP Address FIELD DESCRIPTION At the “S)ave and return R)eturn without saving M)odify:” prompt, type S and press [ENTER] to save the changes and return to the previous screen, type R and press [ENTER] to discard all changes and return to the previous screen or type M and press [ENTER] to continue configuring the fields.
  • Page 151: Pptp Support

    VSG-1200 Vantage Service Gateway Table 22-2 SMT: WAN Configuration: PPPoE FIELD DESCRIPTION At the “S)ave and return R)eturn without saving M)odify:” prompt, type S and press [ENTER] to save the changes and return to the previous screen, type R and press [ENTER] to discard all changes and return to the previous screen or type M and press [ENTER] to continue configuring the fields.
  • Page 152: Lan Configuration

    VSG-1200 Vantage Service Gateway Table 22-3 SMT: WAN Configuration: PPTP FIELD DESCRIPTION This field is only visible when you select C in the Connect Setting field. Max Idle Time Setting Type the time in minutes that elapses before the VSG automatically disconnects from the PPTP server.
  • Page 153: View Current Configuration

    VSG-1200 Vantage Service Gateway Table 22-4 SMT: LAN Configuration FIELD DESCRIPTION This field is visible when you enter S in the DHCP Service field. Lease Time Specify the time (in minutes between 1 and 71582788) a DHCP client is allowed to use an assigned IP address.
  • Page 154 VSG-1200 Vantage Service Gateway Table 22-5 SMT: System Status FIELD DESCRIPTION Web Server Port This field displays the port number for the embedded web server. If the port number is not 80, then you need to append the port number to the WAN port IP address to access the VSG web configurator.
  • Page 155: System Maintenance And Additional Information

    System Maintenance and Additional Information Part VI: System Maintenance and Additional Information This part contains information on configuration and firmware maintenance, troubleshooting, appendices and an index.
  • Page 157: Configuration And Firmware Maintenance

    VSG-1200 Vantage Service Gateway Chapter 23 Configuration and Firmware Maintenance This chapter shows you how to maintain the firmware and configuration file. WARNING! Do not interrupt the file upload process as this may PERMANENTLY damage the device. 23.1 Filename Convention The configuration file contains the factory default settings in the menus such as password, DHCP Setup, TCP/IP Setup, etc.
  • Page 158: Figure 23-2 Firmware Upgrade: Manual

    VSG-1200 Vantage Service Gateway Figure 23-2 Firmware Upgrade: Manual Specify the firmware file name in the Local PC File Path field (or click Browse to locate it). Step 4. Click Apply to start the file transfer process. Step 5. When the file transfer is completed successfully, the following message displays and the VSG Step 6.
  • Page 159: Figure 23-5 Synchronization File Example

    VSG-1200 Vantage Service Gateway Scheduled Firmware Upgrade You can set the VSG to automatically check and download a new firmware from a TFTP server. This allows you to automate the firmware upgrade process if you have more than one VSG on your network. A synchronization file contains information on firmware version and filename.
  • Page 160: Firmware Upgrade Using Smt

    VSG-1200 Vantage Service Gateway Table 23-1 Firmware Upgrade: Scheduled LABEL DESCRIPTION Select Disable to de-activate scheduled firmware upgrade. Disable Enable Select Enable to activate t\scheduled firmware upgrade. Then set the following fields. TFTP Server IP Enter the IP address of the TFTP server where the firmware resides.
  • Page 161: Configuration File Maintenance

    VSG-1200 Vantage Service Gateway Type E at the “Enter Selection:” prompt to get the firmware file from the TFTP server. You may Step 6. type A to abort the firmware transfer at this point. TFTP Server IP Address :10.10.10.10 Filename :VSG1200.bin...
  • Page 162: Figure 23-12 System Tools: Configuration: Backup

    VSG-1200 Vantage Service Gateway Figure 23-12 System Tools: Configuration: Backup Click Backup. A File Download window displays as shown next. Step 2. Figure 23-13 Configuration Backup: File Download Select Save this file to disk and click OK. A Save As window displays.
  • Page 163: Backup Configuration Using Tftp

    VSG-1200 Vantage Service Gateway Figure 23-14 Configuration Backup: Save As Specify the file name and/or location and click Save to start the backup process. Step 4. 23.3.2 Backup Configuration Using TFTP Click System Tools and Configuration. A screen displays as shown next.
  • Page 164: Restore Configuration Using Http

    VSG-1200 Vantage Service Gateway Figure 23-16 Configuration Backup: TFTP: Successful 23.3.3 Restore Configuration Using HTTP This section shows you how to restore a previously saved configuration. This function erases the current configuration before restoring a previous back up configuration; please do not attempt to restore unless you have a backup configuration file stored on disk.
  • Page 165: Figure 23-18 System Tools: Configuration: Restore: Tftp

    VSG-1200 Vantage Service Gateway Figure 23-18 System Tools: Configuration: Restore: TFTP Enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address Step 2. field. Specify a file name for the configuration backup in the Text File Name field.
  • Page 167: Chapter 24 Troubleshooting

    VSG-1200 Vantage Service Gateway Chapter 24 Troubleshooting This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 24.1 Using the LEDs to Diagnose Problems The LEDs are useful aides for finding possible problem causes.
  • Page 168: The Console Port

    VSG-1200 Vantage Service Gateway 24.2 The Console Port I cannot access the VSG through the console port. Table 24-4 Troubleshooting Console Port STEPS CORRECTIVE ACTION Check to see if the VSG is connected to your computer using a console cable.
  • Page 169: The Statement Printer

    VSG-1200 Vantage Service Gateway Table 24-7 Troubleshooting Internet Access STEPS CORRECTIVE ACTION Check your Internet settings on your modem and/or router. Make sure the subscriber enters the correct user name and password to log in to the VSG. The user name and password are case sensitive.
  • Page 171: Appendix A Ip Address Assignment Conflicts

    VSG-1200 Vantage Service Gateway Appendix A IP Address Assignment Conflicts This appendix describes situations where IP address conflicts may occur. Subscribers with duplicate IP addresses will not be able to access the Internet. Case A: The VSG is using the same LAN and WAN IP addresses The following figure shows an example where the VSG is using a WAN IP address that is the same as the IP address of a computer on the LAN.
  • Page 172 VSG-1200 Vantage Service Gateway Case D: Two or more subscribers have the same IP address. By converting all private IP addresses to the WAN IP address, the VSG allows subscribers with different network configurations to access the Internet. However, there are situations where two or more subscribers are using the same private IP address.
  • Page 173: Appendix B Subscriber Login

    VSG-1200 Vantage Service Gateway Appendix B Subscriber Login To log in as a subscriber, enter a web site address such as www.zyxel.com in a web browser. Depending on the settings, a subscriber login screen displays prompting for a user name and password.
  • Page 174: Appendix C Cable Types And Cable Pin Assignments

    VSG-1200 Vantage Service Gateway Appendix C Cable Types and Cable Pin Assignments RJ-45 Ethernet Port The following table describes the types of network cable used for the different connection speeds. Make sure the Ethernet cable length between connections does not exceed 100 meters (328 feet).
  • Page 175: Serial Console Port

    VSG-1200 Vantage Service Gateway Chart 3 LAN Port Cable Pin Assignments RJ-45 SIGNAL PIN NO DESIGNATION ASSIGNMENT Input Transmit Data + Input Transmit Data - Output Transmit Data + 1 2 3 4 5 6 7 8 Unused Unused Output Transmit Data -...
  • Page 176 VSG-1200 Vantage Service Gateway DB25 Male to DB9 Male Connector Diagram 8 DB25 Male to DB9 Male Connector Chart 5 DB25 Male to DB9 Male Connector Ping Assignment Cable Types and Ping Assignments...
  • Page 177: Appendix D Setting Your Computer Ip Address

    VSG-1200 Vantage Service Gateway Appendix D Setting Your Computer IP Address All computers must have a 10M or 100M Ethernet adapter and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package.
  • Page 178 VSG-1200 Vantage Service Gateway If you need Client for Microsoft Networks: Click Add. Select Client and then click Add. Select Microsoft from the list of manufacturers. Select Client for Microsoft Networks from the list of network clients and then click OK.
  • Page 179: Verifying Settings

    VSG-1200 Vantage Service Gateway Click the Gateway tab. -If you do not know your gateway’s IP address, remove previously installed gateways. -If you have a gateway IP address, type it in the New gateway field and click Add. Click OK to save and close the TCP/IP Properties window.
  • Page 180 VSG-1200 Vantage Service Gateway Windows 2000/NT/XP For Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel. For Windows XP, click Network Connections. For Right-click Local Area Connection and then Windows 2000/NT, click Network and Dial-up click Properties.
  • Page 181 VSG-1200 Vantage Service Gateway Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties. The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). -If you have a dynamic IP address click Obtain an IP address automatically.
  • Page 182 VSG-1200 Vantage Service Gateway -If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: -In the IP Settings tab, in IP addresses, click Add.
  • Page 183 VSG-1200 Vantage Service Gateway Macintosh OS 8/9 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel. Select Ethernet built-in from the Connect via list. For dynamically assigned settings, select Using DHCP Server from the Configure: list.
  • Page 184: Macintosh Os X

    VSG-1200 Vantage Service Gateway Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window. Macintosh OS X Click the Apple menu, and click System Preferences to open the System Preferences window. Click Network in the icon bar. - Select Automatic from the Location list.
  • Page 185: Appendix Eip Subnetting

    VSG-1200 Vantage Service Gateway Appendix E IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1. IP addresses are categorized into different classes.
  • Page 186: Subnet Masks

    VSG-1200 Vantage Service Gateway Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). A subnet mask has 32 bits; each bit of the mask corresponds to a bit of the IP address.
  • Page 187 VSG-1200 Vantage Service Gateway The first three octets of the address make up the network number (class “C”). You want to have two separate networks. Divide the network 192.168.1.0 into two separate subnets by converting one of the host ID bits of the IP address to a network number bit.
  • Page 188: Example Eight Subnets

    VSG-1200 Vantage Service Gateway Chart 12 Subnet 1 NETWORK NUMBER LAST OCTET BIT VALUE IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.0 Lowest Host ID: 192.168.1.1 Broadcast Address: 192.168.1.63 Highest Host ID: 192.168.1.62 Chart 13 Subnet 2...
  • Page 189 VSG-1200 Vantage Service Gateway Chart 16 Eight Subnets SUBNET SUBNET FIRST LAST ADDRESS BROADCAST ADDRESS ADDRESS ADDRESS The following table is a summary for class “C” subnet planning. Chart 17 Class C Subnet Planning NO. “BORROWED” HOST SUBNET MASK NO. SUBNETS NO.
  • Page 190 VSG-1200 Vantage Service Gateway Chart 18 Class B Subnet Planning NO. “BORROWED” HOST SUBNET MASK NO. SUBNETS NO. HOSTS PER BITS SUBNET 255.255.255.240 (/28) 4096 255.255.255.248 (/29) 8192 255.255.255.252 (/30) 16384 255.255.255.254 (/31) 32768 IP Subnetting...
  • Page 191: Appendix Fpppoe

    VSG-1200 Vantage Service Gateway Appendix F PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to an xDSL Access Concentrator where the PPP session terminates (see the next figure).
  • Page 192: Appendix Gpptp

    VSG-1200 Vantage Service Gateway Appendix G PPTP What is PPTP? PPTP (Point-to-Point Tunneling Protocol) is a Microsoft proprietary protocol (RFC 2637 for PPTP is informational only) to tunnel PPP frames. How can we transport PPP frames from a computer to a broadband modem over...
  • Page 193 VSG-1200 Vantage Service Gateway Call Connection The control connection runs over TCP. Similar to L2TP, a tunnel control connection is first established before call control messages can be exchanged. Please note that a tunnel control connection supports multiple call sessions.
  • Page 194: Appendix H Product Specifications

    VSG-1200 Vantage Service Gateway Appendix H Product Specifications GENERAL Standard IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet Interface One 10/100 Ethernet WAN port (auto-crossover) Four 10/100 Ethernet LAN ports (auto-crossover) One RS232 serial port for console setting or an external statement printer...
  • Page 195 VSG-1200 Vantage Service Gateway Management Web-based management TFTP/HTTP firmware upgrade Schedules firmware upgrade Backup/Restore configuration Real-time status list Remote authorized management Configuration file import/export LAN device management Syslog SNMP v1/v2 (MIB II with traps) PHYSICAL & ENVIRONMENT Power ALARM WAN/LAN: 10/100, LK/ACT, FDX...
  • Page 196: Index

    VSG-1200 Vantage Service Gateway Index backup .............23-5, 23-7 restore ...............23-8 Connect on demand..........4-6 Console Baud Rate ..........3-6 access point (AP)............1-3 Console port ............2-3 Account generator ..... See Statement printer Console Port Communication Settings....24-2 Account generator printer..See Statement printer Console port speed ..........21-4 Account printout...........12-1...
  • Page 197 VSG-1200 Vantage Service Gateway Factory Ethernet Defaults ........4-1 LAN configuration........4-2, 22-4 FCC ................iv LAN device ............16-1 FCC Rules ..............iv accessing ............19-5 Features ..............1-1 detecting Time..........16-2 Filename Convention port mapping ............ 16-1 Note for web configurator ........ 23-1 LAN device management........
  • Page 198 VSG-1200 Vantage Service Gateway PPTP............V, 4-6, 22-3 SNMP Manager............18-1 PPTP Protocol Overview.......... V PPTP Support ............1-1 activate .............20-2 Preface ..............xix download certificate .........20-1 Print preview install certificate to a computer ......20-3 static accounts.............7-1 starting URL.............20-7 Private IP Addresses..........4-2 SSL (Secure Socket Layer) ........20-1 Property Management System (PMS) ....1-1...
  • Page 199 VSG-1200 Vantage Service Gateway Web configurator ..........24-2 Warrenty Turning on the VSG ..........2-4 Note............... v Type of system login accounts ....... 3-6 Web configurator ........... 3-1 account manager..........3-6 accessing ............3-1 administrator ............3-6 Web Configurator logout ..............3-9 screen overview..........

Table of Contents