Page 1 VSG-1200 V2 Vantage Service Gateway User’s Guide Version 1.00 10/2006 Edition 1...
Page 3: Certifications
Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations.
Page 4 VSG-1200 V2 User’s Guide 2 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page. 3 Select the certification you wish to view from this page. Certifications...
Page 5: Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. •...
Page 6 VSG-1200 V2 User’s Guide Safety Warnings...
Page 7: Zyxel Limited Warranty
ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating...
Page 8: Customer Support
+7-3272-590-689 1-800-255-4101 www.us.zyxel.com +1-714-632-0882 +1-714-632-0858 ftp.us.zyxel.com VSG-1200 V2 User’s Guide REGULAR MAIL ZyXEL Communications Corp. 6 Innovation Road II Science Park Hsinchu 300 Taiwan ZyXEL Costa Rica Plaza Roble Escazú Etapa El Patio, Tercer Piso San José, Costa Rica ZyXEL Communications Czech s.r.o.
Page 9 +380-44-494-49-32 +44-1344 303044 www.zyxel.co.uk 08707 555779 (UK only) +44-1344 303034 ftp.zyxel.co.uk VSG-1200 V2 User’s Guide REGULAR MAIL ZyXEL Communications A/S Nils Hansens vei 13 0667 Oslo Norway ZyXEL Communications ul. Okrzei 1A 03-715 Warszawa Poland ZyXEL Russia Ostrovityanova 37a Str.
Page 10: Table Of Contents
Copyright ... 2 Certifications ... 3 Safety Warnings ... 5 ZyXEL Limited Warranty... 7 Customer Support... 8 List of Figures ... 20 List of Tables ... 26 Preface ... 30 Chapter 1 Getting to Know Your VSG ... 32 1.1 Introducing the VSG ...32 1.2 Features ...32 1.3 Applications ...35 1.3.1 Internet Access for LAN Networks ...35...
Page 11 VSG-1200 V2 User’s Guide 2.2.4 Turning on the VSG ...41 Chapter 3 The Web Configurator... 42 3.1 Introducing the Web Configurator ...42 3.2 Accessing the Web Configurator ...42 3.3 Navigation Panel ...43 3.3.1 The Navigation Panel ...44 3.3.2 Screen Specific Links ...44 3.4 Screen Overview ...44 3.4.1 Saving Configuration Changes ...45 3.5 System Login Accounts ...45...
Page 12 6.5.4 WAN Port Mode: PPTP ...66 Chapter 7 Server ... 70 7.1 DHCP Configuration ...70 7.1.1 Public and Private Address Assignment ...70 7.1.2 Server Configuration ...70 Chapter 8 NAT Pool ... 74 8.1 NAT Overview ...74 8.1.1 NAT Definitions ...74 8.1.2 What NAT Does ...75 8.1.3 How NAT Works ...75 8.1.4 VPN and NAT ...75...
Page 13 VSG-1200 V2 User’s Guide Chapter 11 Static Subscriber Accounts... 94 11.1 Static Subscriber Account Overview ...94 11.2 Global Static Account Settings ...94 11.3 Creating a Static Account ...95 11.3.1 Generating Static Accounts Automatically ...96 11.3.2 Creating Static Subscriber Accounts Manually ...97 11.4 Static Account List Backup and Restore ...98 11.4.1 Backing Up a Static Account List ...98 11.4.2 Restoring a Static Account List ...99...
Page 14 15.2.4 Framed Login Screen ...124 15.2.5 Login Service Selection ...125 15.3 Information Window ...127 15.4 Account Printout ...129 15.5 User Agreement Screen ...133 15.6 Credit Card ...135 15.6.1 Standard Login Page ...135 15.6.2 Service Selection Page ...136 15.6.3 Successful Page ...139 15.6.4 Fail Page ...141 15.7 Bill Output ...142 Chapter 16...
Page 15 VSG-1200 V2 User’s Guide Chapter 21 LAN Devices ... 160 21.1 LAN Devices Overview ...160 21.1.1 Port Mapping ...160 21.2 Configuring LAN Device Port Mapping ...160 21.2.1 LAN Device Management Example ...162 21.2.2 Specifying an Inside Server Example ...163 Chapter 22 Static Route ...
Page 16 Chapter 28 System Status... 184 28.1 System Status Overview ...184 28.2 System Information ...184 28.3 Current User List ...186 28.4 DHCP Client ...187 28.5 Session List ...188 28.6 NAT Pool Table ...189 28.7 LAN Device Status ...189 28.7.1 Accessing the LAN Device ...190 28.8 Billing Log ...191 28.8.1 Billing Logs Backup ...192 28.9 PMS Transaction ...193...
Page 17 VSG-1200 V2 User’s Guide 32.1.1 Establishing a Console Port Connection ...214 32.2 SMT Login Screen ...215 32.3 The SMT Main Menu Summary ...215 32.4 Navigating the SMT Interface ...216 32.4.1 The Navigation Keys ...217 32.5 System Configuration ...217 32.6 WAN Configuration ...218 32.6.1 WAN Type: Static/Dynamic ...218 32.6.2 WAN Type: PPPoE ...219 32.6.3 WAN Type: PPTP ...220...
Page 18 VSG-1200 V2 User’s Guide Report Printing Using the SP-200... 246 Appendix F Cable Types and Cable Pin Assignments ... 252 Appendix G Setting up Your Computer’s IP Address ... 256 Appendix H IP Addresses and Subnetting ... 268 Index... 276 Table of Contents...
Page 19 VSG-1200 V2 User’s Guide Table of Contents...
Page 20: List Of Figures
Figure 1 Application: Internet Access for LAN Networks ... 35 Figure 2 Application: Internet Access in Public Areas ... 36 Figure 3 Application: Hotel ... 36 Figure 4 Rack Mount: Attaching Brackets ... 39 Figure 5 Rack Mount: Securing to the Rack ... 39 Figure 6 Front Panel ...
Page 21 VSG-1200 V2 User’s Guide Figure 39 System Setting: Billing: PMS Configuration ... 92 Figure 40 Static Account: Links ... 94 Figure 41 Static Account Settings: Global Settings ... 94 Figure 42 System Settings: Create Static Subscriber Account ... 95 Figure 43 Create Static Subscriber Account: Generate Automatically ...
Page 22 Figure 82 Customization: Account Printout: Preview ... 135 Figure 83 Credit Card Customization: Standard Login Screen Message ... 135 Figure 84 Credit Card Customization: Standard Login Screen Message: Preview ... 136 Figure 85 Credit Card Customization: Service Selection Page ... 137 Figure 86 Credit Card Customization: Service Selection Page: Preview ...
Page 23 VSG-1200 V2 User’s Guide Figure 125 System Status: Session List ... 188 Figure 126 System Status: NAT Pool Table ... 189 Figure 127 System Status: LAN Device Status ... 190 Figure 128 System Status: Billing Log ... 191 Figure 129 Billing Log Backup: File Download ... 192 Figure 130 Billing Log Backup: Save As ...
Page 24 VSG-1200 V2 User’s Guide Figure 168 SMT: WAN Configuration: PPTP ... 221 Figure 169 SMT: LAN Configuration ... 222 Figure 170 SMT: System Status ... 223 Figure 171 SMT: Utilities Menu ... 225 Figure 172 SMT: Firmware Upgrade ... 225 Figure 173 SMT: Firmware Upgrade Process ...
Page 25 VSG-1200 V2 User’s Guide List of Figures...
Page 26: List Of Tables
Table 1 Front Panel LEDs ... 41 Table 2 Web Configurator: Screen Overview ... 44 Table 3 System Tools: System Account ... 46 Table 4 System Setting: System ... 57 Table 5 System Settings: WAN/LAN: LAN Configuration ... 62 Table 6 System Settings: WAN/LAN: WAN MAC Address ...
Page 27 VSG-1200 V2 User’s Guide Table 39 Credit Card Customization: Service Selection Page ... 138 Table 40 Credit Card Customization: Successful Page ... 140 Table 41 Credit Card Customization: Fail Page ... 141 Table 42 Customization: Output Bill ... 143 Table 43 Bandwidth Management: Equal Share ...
Page 28 Table 82 Troubleshooting Console Port ... 231 Table 83 Troubleshooting Web Configurator ... 232 Table 84 Troubleshooting Internet Browser Display ... 232 Table 85 Troubleshooting Internet Access ... 232 Table 86 Troubleshooting the Statement Printer ... 233 Table 87 Product Specifications: General ... 234 Table 88 Product Specifications: Performance and Management ...
Page 29 VSG-1200 V2 User’s Guide List of Tables...
Page 30: Related Documentation
Help us help you! E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you! Syntax Convention •...
Page 31: Graphics Icons Key
VSG-1200 V2 User’s Guide Graphics Icons Key VSG-1200 V2 Server Switch Computer Notebook computer Statement Printer Access Point Router Internet Preface...
Page 32: Getting To Know Your Vsg
Getting to Know Your VSG This chapter introduces the features and applications of the VSG. 1.1 Introducing the VSG The VSG-1200 V2 Vantage Service Gateway is a rack-mountable service gateway that provides multiple subscribers easy Internet connectivity. The VSG is ideal for office, hotspot and hotel network environments.
Page 33: Port Forwarding
VSG-1200 V2 User’s Guide PPPoE Support (RFC2516) PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your ISP to use their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver on the VSG is transparent to the computers on the LAN, which see only Ethernet and are not aware of PPPoE;...
Page 34: Dns Proxy
Local Subscriber Database The VSG allows you to maintain a subscriber database on the VSG without setting up an external RADIUS server. Subscriber accounting and authentication are done using the local subscriber database. Accounting Accounting can be done using an external RADIUS server or the built-in accounting feature. Local Content and Advertising Links Once connected to the network, the VSG can redirect the subscriber to a specified web site and display advertising links.
Page 35: System Maintenance
VSG-1200 V2 User’s Guide Subscriber Login Page Customization You can customize the subscriber login page according to your business needs. The advanced settings allow you to include welcome messages, a company logo and basic formatting. Dual-function Console Port The VSG provides a console port for local management. You can also set this console port to act as the printer port when connected to an external statement printer.
Page 36: Internet Access In Public Areas
1.3.2 Internet Access in Public Areas In public areas, such as a hotel, the VSG provides high speed Internet access to subscribers. Account billing and authentication can be done either using an external RADIUS server or the built-in billing function and local subscriber database. Connect an access point (AP) to bridge the wired and the wireless network allowing wireless stations to access the Internet through the VSG.
Page 37 VSG-1200 V2 User’s Guide Chapter 1 Getting to Know Your VSG...
Page 38: Hardware Installation And Connection
Hardware Installation and This chapter shows you how to install the VSG and make hardware connections. 2.1 Installation Options The following sections describe the different installation options. Note: Do NOT block the ventilation holes and leave adequate space on the rear and sides of the VSG during hardware installation or when stacking.
Page 39: Hardware Connections
VSG-1200 V2 User’s Guide Figure 4 Rack Mount: Attaching Brackets 2 After attaching both mounting brackets, position the VSG in the rack by lining up the holes in the brackets with the appropriate holes on the rack. Secure the VSG to the rack with rack-mounting screws.
Page 40: Lan Port
Figure 6 Front Panel Console Port PMS Port 2.2.1.1 LAN Port The VSG has one 10/100Mbps Ethernet port. The LAN port is auto-crossover, so you may use a crossover or a straight-through Ethernet cable to connect your VSG to a computer/external switch.
Page 41: Front Panel Leds
VSG-1200 V2 User’s Guide 2.2.2 Front Panel LEDs The following table describes the LEDs on the front panel. When turned on, all LEDs are green unless otherwise specified. Table 1 Front Panel LEDs STATUS Blinking LAN or WAN Blinking Blinking 2.2.3 Rear Panel The power socket, the fan and a ventilation hole are located on the rear panel as shown next.
Page 42: The Web Configurator
This chapter introduces how to access the web configurator and perform general system configuration. 3.1 Introducing the Web Configurator The web configurator is best viewed with Internet Explorer (version 5.5 or above) or Netscape (version 6. or later). Note: JavaScript support must be enabled. 3.2 Accessing the Web Configurator Follow the steps below to access the web configurator.
Page 43: Navigation Panel
VSG-1200 V2 User’s Guide Note: The user name and password are case sensitive. Figure 9 Web Configurator: Login 5 You should see the main screen as shown. Figure 10 Web Configurator: Main Menu Note: If there is no activity for longer than five minutes after you log in, the VSG will automatically log you out.
Page 44: The Navigation Panel
3.3.1 The Navigation Panel The navigation panel on the left of all web pages provides a consistent way to access the configuration screens. Click each heading to expand the menu. Figure 11 Web Configurator: Navigation Panel 3.3.2 Screen Specific Links In some screens, a link panel displays on the top of the screen that allows you to navigate to advanced configuration screens.
Page 45: Saving Configuration Changes
VSG-1200 V2 User’s Guide 3.4.1 Saving Configuration Changes In a configuration screen, you must click Apply to save the changes. A Success screen displays when the configuration settings are saved to the VSG. Click back to return to the previous screen. Figure 13 Apply: Success For specific settings (such as the device IP address, subscriber authentication method, etc.), you will be prompted to restart the VSG after you click Apply in the configuration screen.
Page 46: Figure 15 System Tools: System Account
From the Main Menu screen, click System Tools and System Account. You can enter up to 20 alphanumerical characters for the account user name and password and they are case sensitive. Figure 15 System Tools: System Account The following table describes the labels in this screen. Table 3 System Tools: System Account LABEL Administrator...
Page 47: Resetting The Vsg
VSG-1200 V2 User’s Guide Table 3 System Tools: System Account (continued) LABEL Confirm Supervisor Account Username Password Confirm Super Subscriber Account Super Subscriber Idle Timeout Username Password Confirm Apply 3.7 Resetting the VSG You can restore the device to the factory defaults in one of the following ways. •...
Page 48: Logging Out Of The Web Configurator
Figure 16 System Tools: Restart 3.9 Logging Out of the Web Configurator In the Main Menu screen, click System Tools, Logout and click Apply to exit from the web configurator. Figure 17 System Tools: Logout Chapter 3 The Web Configurator VSG-1200 V2 User’s Guide...
Page 49 VSG-1200 V2 User’s Guide Chapter 3 The Web Configurator...
Page 50: Initial Setup Example
This chapter shows you how to configure the VSG for Internet access and user login. 4.1 Overview As an Internet cafe owner, you want to set up the VSG in the store and provide Internet service to customers. You have already signed up for Internet access from your local ISP and a DSL modem is installed for Internet connection.
Page 51: Create A Billing Profile
VSG-1200 V2 User’s Guide 1 Connect your computer to the LAN port on the VSG. Launch your web browser and enter 10.59.1.1 (the default LAN management IP address on the VSG). 2 A login screen displays. Type “admin” (default) as the administrator user name and "1234"...
Page 52: Setting User Authentication Method
4 The Billing Profile Setting screen displays. In the Name field, enter “Standard” for identification. 5 Enter “$5/hr” in the Description field. 6 Select hour and enter 5 in the Charge field. 7 Enter 15 in the To field under Selective Unit.
Page 53: Creating Customer Accounts
VSG-1200 V2 User’s Guide 4 Click Apply again to restart the VSG. 4.5 Creating Customer Accounts For initial setup, you want to configure 10 customer accounts (VIP1, VIP2, VIP3, .., VIP 10) using the Standard billing profile on the VSG. 1 Click System Setting >...
Page 54 1 From the Static Account List screen, write down a customer account user name and password. 2 Log out from the web configurator. 3 Make sure your computer is set to use a dynamic IP address and is connected to the LAN port on the VSG.
Page 55 VSG-1200 V2 User’s Guide Chapter 4 Initial Setup Example...
Page 56: Chapter 5 System
This chapter describes the System screen where you can configure general device settings and set up the system time and date. 5.1 General System Setting The System screen displays first when you access the web configurator. The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the domain name obtained by a DHCP server is used.
Page 57: Table 4 System Setting: System
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 4 System Setting: System LABEL DESCRIPTION System/ Host Enter a descriptive name (up to 32 characters) for identification purposes. Name Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG may obtain a domain name from a DHCP server.
Page 58 Table 4 System Setting: System (continued) LABEL DESCRIPTION City Enter the name of the city where the VSG is installed. State/Province Enter the name of the state or province where the VSG is installed. Zip/Postal Enter the ZIP or postal code of the location where is the VSG is installed. Code Country Enter the name of the country where the VSG is installed.
Page 59 VSG-1200 V2 User’s Guide Table 4 System Setting: System (continued) LABEL DESCRIPTION User Session You can set the VSG to limit the number of sessions each user can use at a time. Limit Select Unlimited to allow each user to use any number of sessions at a time. Select the second option and enter the number of sessions (between 1 and 1024) each user is allowed to use at a time.
Page 60: Chapter 6 Lan And Wan Setup
This chapter shows you how to configure the LAN and WAN ports on the VSG.. 6.1 Factory Ethernet Defaults The Ethernet parameters of the VSG are preset to the following values: 1 WAN IP address of 192.168.1.1 with subnet mask of 255.255.255.0. 2 LAN IP address of 10.59.1.1.
Page 61: Private Ip Addresses
VSG-1200 V2 User’s Guide The Internet Assigned Number Authority (IANA) reserved a block of addresses specifically for private use (refer to you are told otherwise. Let’s say you select 192.168.1.0 as the network number; which covers 254 individual addresses, from 192.168.1.1 to 192.168.1.254 (zero and 255 are reserved). In other words, the first three numbers specify the network number while the last number identifies an individual computer on that network.
Page 62: Lan Configuration
6.4 LAN Configuration To configure the LAN settings on the VSG, click System Settings and WAN/LAN to display the screen as shown. Figure 20 System Settings: WAN/LAN: LAN Configuration The following table describes the LAN-related fields in this screen. Table 5 System Settings: WAN/LAN: LAN Configuration FIELD DESCRIPTION IP Address...
Page 63: Wan Port Mode: Dynamic/Fixed Ip Address
VSG-1200 V2 User’s Guide Figure 21 System Settings: WAN/LAN: WAN MAC Address The following table describes the related field in this screen. Table 6 System Settings: WAN/LAN: WAN MAC Address FIELD WAN MAC Address 6.5.2 WAN Port Mode: Dynamic/Fixed IP Address Use the WAN/LAN screen to change the WAN IP address settings.
Page 64: Wan Port Mode: Pppoe
Figure 22 System Settings: WAN/LAN: Dynamic/Static WAN IP Address The following table describes the related labels in this screen. Table 7 System Settings: WAN/LAN: WAN IP FIELD WAN Port Mode Get automatically from a DHCP server Use fixed IP address IP Address Subnet Mask Default IP Gateway...
Page 65: Figure 23 System Settings: Wan/Lan: Pppoe
VSG-1200 V2 User’s Guide For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for instance, RADIUS). For the user, PPPoE provides a login and authentication method that the existing Microsoft Dial-Up Networking software can activate, and therefore requires no new learning or procedures for Windows users.
Page 66: Wan Port Mode: Pptp
Table 8 System Settings: WAN/LAN: PPPoE (continued) FIELD Username Password PPP MTU Setting TCP MSS Setting Service Name Connect on Demand Select this option when you don’t want the connection up all the time and specify Keep Alive 6.5.4 WAN Port Mode: PPTP Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables transfers of data from a remote client to a private server, creating a Virtual Private Network (VPN) using TCP/ IP-based networks.
Page 67: Figure 24 System Settings: Wan/Lan: Pptp
VSG-1200 V2 User’s Guide Figure 24 System Settings: WAN/LAN: PPTP The following table describes the related fields in this screen. Table 9 System Settings: WAN/LAN: PPTP FIELD WAN Port Mode PPTP PPTP Local IP Address Enter the IP address assigned to you. PPTP Local Subnet Mask PPTP Local Default...
Page 68 Table 9 System Settings: WAN/LAN: PPTP (continued) FIELD TCP MSS Setting Connections ID/Name Connect on Demand Keep Alive Chapter 6 LAN and WAN Setup DESCRIPTION Enter the size of the Maximum Segment Size (MSS). Enter your identification name of the PPTP server assigned to you by the ISP. Select this option when you don’t want the connection up all the time and specify an idle timeout in the Max Idle Time field (maximum 65535 minutes).
Page 69 VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup...
Page 70: Chapter 7 Server
This chapter shows you how to configure the internal web server and set up DHCP settings and email server redirect on the VSG.. 7.1 DHCP Configuration DHCP (Dynamic Host Configuration Protocol) allows the individual clients (Ethernet device) to obtain the TCP/IP configuration from a centralized DHCP server. The VSG has built-in DHCP server capability, which means it can assign IP addresses, an IP default gateway and DNS servers to computer systems that support the DHCP client when this feature is activated.
Page 71: Figure 25 System Settings: Server
VSG-1200 V2 User’s Guide Figure 25 System Settings: Server The following table describes the labels in this screen. Table 10 System Settings: Server LABEL Web Server Server Port SSL Security DESCRIPTION Specify the port number of the embedded web server on the VSG for accessing the web configurator.
Page 72 Table 10 System Settings: Server (continued) LABEL Administrator Idle- Timeout DHCP Server Disable DHCP Relay DHCP Server IP Address If you select DHCP Relay, enter the IP address of the real DHCP server. DHCP Server (Private) IP Pool Start Address Pool Size Lease Time (Private) Primary/Secondary DNS...
Page 73 VSG-1200 V2 User’s Guide Table 10 System Settings: Server (continued) LABEL IP Address or Domain Name SMTP Port Apply DESCRIPTION Specify the IP address or the domain name of the e-mail server to which the VSG forwards e-mail. Specify the port number (25 is the default) for SMTP (Simple Mail Transfer Protocol).
Page 74: Chapter 8 Nat Pool
This chapter shows how to configure Network Address Translation (NAT) on the WAN for VPN packets. 8.1 NAT Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
Page 75: What Nat Does
VSG-1200 V2 User’s Guide 8.1.2 What NAT Does In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host.
Page 76: Nat Examples
In order to allow subscribers to establish multiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NAT on the WAN. You need to configure NAT address pool for use with VPN connections on the WAN port. The VSG automatically maps one/more private IP addresses to one/more public IP addresses for VPN packets.
Page 77: Example 2: Many-To-One
VSG-1200 V2 User’s Guide 8.2.2 Example 2: Many-to-One The figure below shows an example where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time. In this case, the VSG performs Many-to-One IP address translation on the WAN since the destination address is different.
Page 78: Nat Pool Setup
Table 15 NAT Example: One-to-One and Many-to-One SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP 10.59.1.2 10.59.1.3 10.59.1.4 8.3 NAT Pool Setup Note: You only need to set the NAT address pool if the remote VPN server(s) allows only one connection per source IP address. You need to acquire additional public IP address(es) from your ISP to create NAT pool(s).
Page 79 VSG-1200 V2 User’s Guide Table 16 System Settings: NAT Pool (continued) LABEL DESCRIPTION Start/End IP Specify the beginning and ending IP addresses of the address pool in the fields provided and click Add to List. The following shows three NAT pool examples if the VSG is using a WAN public IP address of 211.21.21.1: Group 1: 211.21.21.2 ~ 211.21.21.6 (five IP addresses) Group 2: 211.21.21.20 ~ 211.21.21.29 (ten IP addresses)
Page 80: Chapter 9 Authentication
This chapter shows you how to set up subscriber authentication on the VSG. 9.1 Authentication Overview You can set the VSG to authenticate subscriber in a number of ways: • User agreement • CAS (Central Authentication Service) • Built-in authentication •...
Page 81: Built-In Authentication
VSG-1200 V2 User’s Guide 2 The VSG redirects the guest’s web browser to a login screen at CAS. 3 The guest enters the provided access information. 4 Once authentication is successful, CAS informs VSG to allow Internet access to the guest.
Page 82: Vendor Specific Attribute
Figure 31 Accounting Usage Time Time to Finish Usage Time = A + B + C + D + E 9.1.4.2 Vendor Specific Attribute With RADIUS authentication, you can define vendor specific attributes (VSAs) in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866. A VSA is an attribute-value pair that is sent between a RADIUS server and the VSG.
Page 83: Figure 32 System Settings: Authentication
VSG-1200 V2 User’s Guide Figure 32 System Settings: Authentication Chapter 9 Authentication...
Page 84: Table 17 System Settings: Authentication
The following table describes the labels in this screen. Table 17 System Settings: Authentication LABEL No Authentication User Agreement Redirect Page URL Link Standard User Agreement Page Built-in Authentication Current preset option RADIUS Check Local Account First Select this option to have the VSG authenticate a subscriber using the Accumulation Time to Finish Primary/Secondary...
Page 85: Scenario Options
VSG-1200 V2 User’s Guide Table 17 System Settings: Authentication (continued) LABEL Accounting Service Authentication Method Select either the CHAP or PAP authentication method from the drop-down Vendor Specific Attribute Idle-Timeout SSL Login Page Security Smart Client Support WISPr Smart Client Login Mode Apply 9.2.1 Scenario Options...
Page 86: Figure 33 System: Authentication: Scenario Guide
VSG-1200 V2 User’s Guide Figure 33 System: Authentication: Scenario Guide The following table describes each scenario. Chapter 9 Authentication...
Page 87: Figure 34 Subscriber Login: Scenario A
VSG-1200 V2 User’s Guide Table 18 System: Authentication: Scenario Guide OPTION DESCRIPTION Scenario A Select this option to use PMS billing with port-location mapping. Once you configure the port- location mappings, subscribers are able to access the Internet without entering usernames and passwords.
Page 88: Chapter 10 Billing
This chapter shows you how to set up subscriber billing profiles and PMS (Property Management System) configuration. 10.1 Billing Overview A billing profile contains information such as time unit, unit cost and/or account expiration time. You must associate a subscriber account with a billing profile. In addition, for PMS billing, subscribers may have a choice of purchasing additional time blocks with different billing profiles you set and activate on the VSG.
Page 89: Configuring A Billing Profile
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 19 System Setting: Billing: Billing Profile LABEL DESCRIPTION Currency Specify the type of currency and/or dollar sign for billing. Number of decimal Specify the number of decimal places for the currency. The default is 2. places This field displays the index number of a billing profile.
Page 90: Table 20 System Settings: Billing: Billing Profile Setting
The following table descries the labels in this screen. Table 20 System Settings: Billing: Billing Profile Setting LABEL DESCRIPTION This read-only field displays the index number of the billing profile. Name Enter a descriptive name for the billing profile for identification purposes. Description Enter a description for this billing profile Price...
Page 91: Pms (Property Management System)
VSG-1200 V2 User’s Guide Table 20 System Settings: Billing: Billing Profile Setting (continued) LABEL DESCRIPTION Service Type Select Private Service to set the VSG to assign private IP addresses to the subscribers connected on the LAN. Select Public Service to set the VSG to assign public IP addresses to the subscribers connected on the LAN.
Page 92: Figure 39 System Setting: Billing: Pms Configuration
Figure 39 System Setting: Billing: PMS Configuration The following table describes the labels in this screen. Table 21 System Setting: Billing: PMS Configuration LABEL Charge Mode (only for Port-Location Mapping enabled) Regenerate password of static account with PMS checkout. PMS Type Micros Fidelio Revenue Code Description...
Page 93: Types Of Subscriber Accounts
VSG-1200 V2 User’s Guide Table 21 System Setting: Billing: PMS Configuration (continued) LABEL Spectrum MK II Revenue Code Description Marriott Revenue Code Reference Proprietary Speed of PMS Interface Bits per second Data bits Parity Stop bits Apply 10.3 Types of Subscriber Accounts After you have set up the subscriber authentication methods and billing profile(s), you need to create subscriber accounts.
Page 94: Static Subscriber Accounts
Static Subscriber Accounts This chapter shows you how to set up and manage static subscriber accounts. 11.1 Static Subscriber Account Overview Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy management. Once a static subscriber account is created, it stays permanently in the VSG unless deleted manually.
Page 95: Creating A Static Account
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 22 Static Account Settings: Global Settings LABEL Concurrent Access Customize Printout Print To Apply 11.3 Creating a Static Account Click System Settings, Accounts, Static Accounts and Create Static Account to display the screen as shown next.
Page 96: Generating Static Accounts Automatically
There are two ways to create static subscriber accounts as described in the following sections. 11.3.1 Generating Static Accounts Automatically To generate a list of static subscriber accounts automatically, set the fields in Generate a batch of static accounts in the Create Static Subscriber Account screen. Figure 43 Create Static Subscriber Account: Generate Automatically The following table describes the related labels in this screen.
Page 97: Creating Static Subscriber Accounts Manually
VSG-1200 V2 User’s Guide Table 23 Create Static Subscriber Account: Generate Automatically (continued) LABEL DESCRIPTION Enter the ending number of the range of static accounts. Billing Profile Select a predefined billing profile from the drop-down list box. Note: This drop-down list box displays active profiles only. Refer to Random The VSG automatically generates a password for each automatically created static...
Page 98: Static Account List Backup And Restore
Table 24 Create Static Subscriber Account: Manual (continued) LABEL DESCRIPTION Password Enter the password associated with the user name above. You may also set the VSG to generate a password automatically (refer to on page Billing Profile From the drop-down list box, select a billing profile for the static account. Note: This drop-down list box displays active profiles only.
Page 99: Restoring A Static Account List
VSG-1200 V2 User’s Guide Figure 46 Static Subscriber Account: Backup and Restore: File Download 4 A Save As window displays. Specify the filename and/or location and click Save to save the backup file. Figure 47 Static Subscriber Account: Backup and Restore: Save As You can view the backed up file using any text-editing program.
Page 100: Editing Subscriber Accounts
Figure 48 Static Subscriber Account: Backup and Restore 2 Specify the location and/or file name of the account information file in the File Path field or click Browse to locate it. 3 Click Apply to start the file transfer process. The VSG automatically restarts after the file transfer is complete.
Page 101: Static Account Information Print Preview
VSG-1200 V2 User’s Guide Table 25 Static Account Operator (continued) LABEL DESCRIPTION Concurrent This field displays how many computers are logged in using this account. Access Print Click the Go .. page Select a page number from the drop-down list box to display the selected page. First Click First to go to the first page.
Page 102: Viewing The Static Account List
Figure 50 Static Account Information Printout Example 11.6 Viewing the Static Account List To display the static account list, click Static Account List. Figure 51 Static Account List Chapter 11 Static Subscriber Accounts VSG-1200 V2 User’s Guide...
Page 103: Table 26 Static Account List
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 26 Static Account List LABEL DESCRIPTION Refresh Click Refresh to update this screen. Backup Click Backup to backup the account information to a computer. Print List Click Print List to print ALL account information on a printer connected to the computer you use to access the web configurator.
Page 104: Dynamic Subscriber Accounts
Dynamic Subscriber Accounts This chapter shows you how to set up and manage dynamic subscriber accounts. 12.1 Dynamic Subscriber Account Overview Unlike a static account, a dynamic account is not permanent. Once the time allocated to a dynamic account is used up or a dynamic account remains un-used after the expiration time, the account is deleted from the account list automatically.
Page 105: Figure 53 Accounting: Dynamic Account Setting
VSG-1200 V2 User’s Guide For web-based dynamic account generation, you can specify up to four billing profiles (one for each of the four buttons you click to generate the accounts automatically on the web-based screen). Click System Settings, Accounting, and click the Dynamic Account Setting link to display the screen as shown next.
Page 106: Creating Dynamic Accounts
Table 27 Accounting: Dynamic Account Setting (continued) LABEL DESCRIPTION Billing Profile Select a billing profile to associate to the web-based SP buttons from the drop- down list box. Only the activated billing profiles are displayed. Refer to for more information on creating billing profiles. General Settings Flexible Digit Specify how many characters/digits the VSG uses for the generated account...
Page 107: Dynamic Account Generation Using A Statement Printer
VSG-1200 V2 User’s Guide Figure 55 Dynamic Account Operator Panel Click a button to generate a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen. A window displays showing a printout preview of the dynamic account generated. The following figure shows an example.
Page 108: Viewing The Dynamic Account List
4 Press the button on the statement printer. A dynamic account is generated and the account information should be printed. Refer to Note: The settings of the buttons on the statement printer correspond to the three SP- 200 buttons you set in the Dynamic Account Operator Panel screen. Refer to Section 12.2 on page 12.4 Viewing the Dynamic Account List To display the dynamic account list, click Dynamic Account List.
Page 109: Backing Up The Dynamic Account List
VSG-1200 V2 User’s Guide Table 28 Dynamic Account List (continued) LABEL DESCRIPTION Status This field displays In Use when the account is currently in use. Otherwise it displays Not In Use. Delete Click Delete All to remove all accounts. Click Delete to remove the selected account. Go ..
Page 110: Figure 59 Dynamic Account List Backup: Save As
VSG-1200 V2 User’s Guide Figure 59 Dynamic Account List Backup: Save As You can view the backed up file using any text-editing program. Chapter 12 Dynamic Subscriber Accounts...
Page 111 VSG-1200 V2 User’s Guide Chapter 12 Dynamic Subscriber Accounts...
Page 112: Chapter 13 Port-Location Mapping
Port-Location Mapping This chapter describes the port-location mapping feature. 13.1 Port-Location Mapping Overview With port-location mapping, you can map a port on the VSG or a VLAN-enabled switch to a room number in a building (such as a hotel). This is done using IEEE802.1q VLAN tags. The port-location mapping feature is used together with the PMS billing function so charges can be done automatically.
Page 113: Figure 60 System Setting: Port-Location Mapping
VSG-1200 V2 User’s Guide Figure 60 System Setting: Port-Location Mapping The following table describes the labels in this screen. Table 29 System Setting: Port-Location Mapping LABEL Single Create Location Identifier (ID) Port Identifier (ID) Description Status Add to List DESCRIPTION Set the related fields to create a port-location mapping one at a time.
Page 114 Table 29 System Setting: Port-Location Mapping (continued) LABEL Batch Create Location ID From Port ID From Batch Numbers Status Add to List Backup/ Restore Backup Restore Port-Location Mapping List Location ID Port ID Description Status Delete Go .. page First Previous Next Chapter 13 Port-Location Mapping...
Page 115 VSG-1200 V2 User’s Guide Chapter 13 Port-Location Mapping...
Page 116: Chapter 14 Credit Card
This chapter shows you how to configure secure online credit card service on the VSG. 14.1 Credit Card Overview Your VSG is integrated with various online secure credit card billing services that allow you to process credit card transactions via the Internet. Note: You must register with a credit card billing service provider before you can configure the VSG to handle credit card transactions.
Page 117: Credit Card Billing Service Configuration
VSG-1200 V2 User’s Guide 14.2 Credit Card Billing Service Configuration After you have registered a payment account with an online credit card billing service provider, set the payment account information in the Credit Card screen. If you are not using one of the credit card billing services supported on the VSG, then you cannot use credit card for billing.
Page 118 Table 30 Advanced Setting: Credit Card (continued) LABEL DESCRIPTION Merchant Select Need if a password is required for the Authroize.net account. Then enter Password the password exactly as you received it from Authorize.Net in the Password field. Merchant Then enter the transaction key exactly as you received it from Authorize.Net. Transaction The transaction key is similar to a password.
Page 119 VSG-1200 V2 User’s Guide Table 30 Advanced Setting: Credit Card (continued) LABEL DESCRIPTION Credit card icons Select the check box(es) of the credit card icon(s) that you want the VSG to display to be displayed on on the subscriber login screen (refer to the login page Apply Click Apply to save the changes.
Page 120: Chapter 15 Customization
This chapter shows you how to customize the subscriber login information, user agreement and credit card screens and account or bill printouts. 15.1 Customization Overview Use the Customization screens to configure the subscriber login screen, the account information screen, credit card option screen, account printouts and bill printouts. 15.2 Login Screen When subscriber authentication is activated in the Authentication Configuration screen, the subscriber login screen is the first screen that all subscribers see when trying to access the...
Page 121: Standard Login Screen
VSG-1200 V2 User’s Guide Figure 62 Customization: Login 15.2.1 Standard Login Screen The standard subscriber login screen is the VSG’s pre-configured, default simple login screen. You can modify the screen color and title and add copyright information and a footnote. In the Login Screen Configuration screen, select Standard.
Page 122: Redirect Login Screen
Figure 63 Customization: Login: Standard The following table describes the related labels in this screen. Table 31 Customization: Login: Standard LABEL Standard Title Footnote Copyright Background Color Standard Login Page Preview The following figure shows an example. Figure 64 Subscriber Login Screen Example: Standard Note: For credit card settings, refer to 15.2.2 Redirect Login Screen You can set the VSG to redirect the subscribers a to another login screen.
Page 123: Advanced Login Screen
VSG-1200 V2 User’s Guide The following table describes the related fields. Table 32 Customization: Login Screen: Redirect FIELD Redirect Redirect Login Page Code 15.2.3 Advanced Login Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information.
Page 124: Framed Login Screen
Table 33 Customization: Login Screen: Advanced (continued) LABEL Article Background Color Information Comments The following figure shows an example. Figure 67 Subscriber Login Screen Example: Advanced 15.2.4 Framed Login Screen The Frame login screen splits the login screen into two frames: top and bottom. You can specify a web site to be displayed in the top frame with the user name and password prompt displayed in the bottom frame.
Page 125: Login Service Selection
VSG-1200 V2 User’s Guide The following table describes the related fields. Table 34 Customization: Login Screen: Frame LABEL DESCRIPTION Frame Select this option to configure and set the VSG to display the subscriber login screen in two frames. Top Frame Enter a web site address in the URL field, for example, http://www.zyxel.com.
Page 126: Figure 70 Customization: Service Selection Customization
Figure 70 Customization: Service Selection Customization The following table describes the related labels. Table 35 Customization: Service Selection Customization LABEL DESCRIPTION Service Selection Customization Service Selection Enter a message to instruct the subscribers to select a billing profile. Messages Purchase Unit Enter a message to instruct the subscribers to select the number of time units to Message purchase.
Page 127: Information Window
VSG-1200 V2 User’s Guide 15.3 Information Window You can set the VSG to display an information window after a subscriber has successfully logged in. This information window shows the amount of time a subscriber has used or the time the subscriber still has to access the Internet. The subscriber information window varies depending on the billing and accounting configuration you set on the VSG.
Page 128: Figure 73 Subscriber Pop-Up Information Window Example
Table 36 Customization: Information Window LABEL Window Name Display Information Window once after a subscriber logs in successfully Redirect Pop Up Information Window Content Window Name Main message Message Description Usage count label Warning/Alarm Messages Notice Message Preview Apply The following figure shows an information window example. Figure 73 Subscriber Pop-up Information Window Example Chapter 15 Customization DESCRIPTION...
Page 129: Account Printout
VSG-1200 V2 User’s Guide 15.4 Account Printout After you have created the subscriber accounts, you can print out the account information. The printout page is different for static and dynamic subscriber accounts. To customize the account printout, click Advanced Settings, Customization and click the Account Printout link to display the screen as shown.
Page 130 Table 37 Customization: Account Printout (continued) LABEL DESCRIPTION Password Enter the label name for the field displaying the account password. Usage Time Enter the label name for the field displaying the amount of time an account is allowed for Internet access. Billing Method Enter the label name for the field displaying the method for billing.
Page 131: Figure 75 Static Account Printout Example
VSG-1200 V2 User’s Guide Figure 75 Static Account Printout Example Figure 76 Static Account with PMS Billing Printout Example Chapter 15 Customization...
Page 132: Figure 77 Static Account Printout: Statement Printer Example
VSG-1200 V2 User’s Guide Figure 77 Static Account Printout: Statement Printer Example Figure 78 Static Account with PMS Billing Printout: Statement Printer Example Chapter 15 Customization...
Page 133: User Agreement Screen
VSG-1200 V2 User’s Guide Figure 79 Dynamic Account Printout Example Figure 80 Dynamic Account Printout: Statement Printer Example 15.5 User Agreement Screen In cases where authentication is not required and anyone can access the Internet through the VSG, you can set the VSG to require users to accept a service usage agreement before they can access the Internet.
Page 134: Figure 81 Customize: User Agreement
Figure 81 Customize: User Agreement The following table describes the labels in this screen. Table 38 Customization: Account Printout LABEL DESCRIPTION Title Enter a title (up to 100 characters) for the user agreement page. Title Text Color Set the color of the title text. For example, use ‘000000’ for black. Click View Color Grid to display a list of web-friendly colors and corresponding hexadecimal values.
Page 135: Credit Card
VSG-1200 V2 User’s Guide Table 38 Customization: Account Printout (continued) LABEL DESCRIPTION Standard User Click this link to preview the standard user agreement screen in a new browser Agreement window. Preview Apply Click Apply to save the changes. The following figure shows a user agreement page example. Figure 82 Customization: Account Printout: Preview 15.6 Credit Card After you have entered your Authorize.net account information in the Credit Card screen,...
Page 136: Service Selection Page
Figure 84 Credit Card Customization: Standard Login Screen Message: Preview 15.6.2 Service Selection Page Specify the service selection and credit card messages to display on the subscriber login screen in the Credit Card Customization screen. Chapter 15 Customization VSG-1200 V2 User’s Guide...
Page 137: Figure 85 Credit Card Customization: Service Selection Page
VSG-1200 V2 User’s Guide Figure 85 Credit Card Customization: Service Selection Page The following table describes the labels in this screen. Chapter 15 Customization...
Page 138: Table 39 Credit Card Customization: Service Selection Page
Table 39 Credit Card Customization: Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the Specify the service selection messages in the fields provided. message for the service selection page. Service Enter a message to instruct the subscribers to select a billing profile. Selection Messages Purchase Unit...
Page 139: Successful Page
VSG-1200 V2 User’s Guide Table 39 Credit Card Customization: Service Selection Page (continued) LABEL DESCRIPTION Select this checkbox to display this field and specify the label name of the field in which subscribers enter the fax numbers. Preview of the Click Preview of the Service Selection Page for a preview screen (see Service Selection on page 139...
Page 140: Figure 87 Credit Card Customization: Successful Page
Figure 87 Credit Card Customization: Successful Page The following table describes the labels in this screen. Table 40 Credit Card Customization: Successful Page LABEL DESCRIPTION Successful Enter a message to notify the subscribers that the credit card validation is Message successful.
Page 141: Fail Page
VSG-1200 V2 User’s Guide The following figure shows an example. Figure 88 Credit Card Customization: Successful Page: Preview 15.6.4 Fail Page You can customize the notification screen to display on the subscriber’s computer when the credit card is not validated or the transaction is not successful. Scroll down the Credit Card Customization screen and configure the Fail Page fields and click Apply to save the changes.
Page 142: Bill Output
Table 41 Credit Card Customization: Fail Page (continued) LABEL DESCRIPTION Close Button Enter the label name for the button subscribers click to close this screen. Preview of Fail Click Preview of Fail Page for a preview screen (see Page an example). The following figure shows an example.
Page 143: Figure 92 Customization: Output Bill: Example
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 42 Customization: Output Bill LABEL DESCRIPTION Title Select this checkbox to display this field and enter the field label for the screen title. Room No. Specify the field label name to display the hotel room number. Service Specify the field label name to display the service type.
Page 144: Chapter 16 Bandwidth Management
Bandwidth Management This chapter describes the bandwidth feature and shows you how to configure bandwidth control. 16.1 Bandwidth Management Overview Bandwidth management allows you to control the amount of outbound and inbound traffic on the LAN. This helps reduce delays and dropped packets due to busy network traffic. On the VSG, outbound traffic refers to network traffic coming from a LAN port to the WAN port whereas inbound traffic refers to network traffic coming from the WAN port to a LAN port.
Page 145: Equal Bandwidth Setup
VSG-1200 V2 User’s Guide Figure 93 Bandwidth Management: Activate 16.2.1 Equal Bandwidth Setup To configure the VSG to impose the same bandwidth limits on all subscribers, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields.
Page 146: Class Of Service Bandwidth Setup
Table 43 Bandwidth Management: Equal Share LABEL DESCRIPTION Maximum To use a pre-defined option, select the first option and choose a bandwidth from the Upstream drop-down list box. Bandwidth To manually set the bandwidth, select the second option and specify the bandwidth in the field provided.
Page 147 VSG-1200 V2 User’s Guide Chapter 16 Bandwidth Management...
Page 148: Portal Page, Advertisement Link And Walled Garden
Portal Page, Advertisement Link This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites. 17.1 Overview When you enable subscriber authentication in the Authentication Configuration screen, you can set the VSG to redirect a subscriber to a portal web site, display advertisement links or activate the walled garden feature for generating on-line advertising revenue.
Page 149: Advertisement Links
VSG-1200 V2 User’s Guide 17.3 Advertisement Links You can set the VSG to display an advertisement web page first on the subscriber’s computer once connected to the Internet. Click Advanced and Advertisement to display the screen as shown next. Figure 97 Advertisement The following table describes the labels in this screen.
Page 150: Figure 98 Walled Garden
Note: A walled garden web site may not display properly or even be accessible if the domain name contains multiple IP addresses. Click Advanced and then Walled Garden to display the screen as shown. Figure 98 Walled Garden The following table describes the labels to configure the walled garden feature. Table 46 Walled Garden LABEL DESCRIPTION...
Page 151: Figure 99 Subscriber Login Screen With Walled Garden Links Example
VSG-1200 V2 User’s Guide Figure 99 Subscriber Login Screen with Walled Garden Links Example Chapter 17 Portal Page, Advertisement Link and Walled Garden...
Page 152: Chapter 18 Passthrough
This chapter shows you how to set up computer and web site passthrough. 18.1 Passthrough Overview There are two types of pass through you can set up on the VSG: by device or by web site address You can set the VSG to allow specific computers (based on the IP or MAC address) to access the Internet without prompting for a user name and password.
Page 153: Figure 100 Passthrough: Subscriber Ip And Mac Address
VSG-1200 V2 User’s Guide Figure 100 Passthrough: Subscriber IP and MAC Address The following table describes the fields in this screen. Table 47 Passthrough: Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP & MAC Address Passthrough This read-only field displays the index number of an entry. IP Address Enter the IP address of a computer (in dotted decimal notation) whose packets are allowed to pass through the VSG.
Page 154: Destination Url And Ip Address Passthrough
18.2.1 Destination URL and IP Address Passthrough You can specify the IP address or the URL of the web site(s) that any user can access without entering a user name or password. Figure 101 Passthrough: Destination URL and IP The following table describes the fields in this screen. Table 48 Passthrough: Destination URL and IP FIELD DESCRIPTION...
Page 155 VSG-1200 V2 User’s Guide Table 48 Passthrough: Destination URL and IP (continued) FIELD DESCRIPTION This read-only field displays the index number of an entry. URL Link Page Enter the web site address, for example, http://www.zyxel.com. Chapter 18 Passthrough...
Page 156: Chapter 19 Filter
This chapter shows you how to configure filters to restrict access to the specified IP addresses through the VSG. 19.1 Filter Setup You can set the VSG to restrict access to specified IP address(es) via the VSG. You can prevent subscribers from accessing certain web sites (for example, playboy) based on the IP address.
Page 157 VSG-1200 V2 User’s Guide Table 49 Filter (continued) FIELD DESCRIPTION This read-only field displays the index number of an entry. IP Address Specify the IP address of a network device you want to block Internet access through the VSG. Enter the IP address in dotted decimal notation. For example, 10.59.1.10.
Page 158: Chapter 20 Privilege User
This chapter shows how to set the VSG to allow computers with the specified IP addresses to access the Session List screen. 20.1 Privilege User Setup The VSG allows specified computer(s) to access the Session List screen without having to log in first.
Page 159: Accessing Session List As A Privilege User
VSG-1200 V2 User’s Guide Table 50 Privilege User FIELD DESCRIPTION Address List This field displays one or a range of privilege IP address(es). Delete Click Delete to remove the selected IP address(es). Apply Click Apply to save the changes. 20.1.1 Accessing Session List As a Privilege User On the computer whose IP address is included in the Privilege User screen, enter http://VSG- IP/getSessionList.cgi (where VSG-IP is the WAN or LAN IP address of the VSG) in the web browser.
Page 160: Chapter 21 Lan Devices
This chapter describes how you can remotely access devices on the LAN through the VSG. 21.1 LAN Devices Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. Form example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network.
Page 161: Figure 105 Lan Devices
VSG-1200 V2 User’s Guide Note: You can configure port mapping for up to 300 LAN devices on the VSG. Figure 105 LAN Devices The following table describes the labels in this screen. Table 51 LAN Devices LABEL DESCRIPTION Polling Interval Specify the time interval (in minutes) between the VSG’s probes for device availability.
Page 162: Lan Device Management Example
Table 51 LAN Devices (continued) LABEL DESCRIPTION Go .. page Select a page number from the drop-down list box to display the selected page. First Click First to go to the first page. Previous Click Previous to return to the previous page. Next Click Next to go to the next page.
Page 163: Specifying An Inside Server Example
VSG-1200 V2 User’s Guide You can also access the LAN devices through the VSG web configurator, refer to 28.7.1 on page 190 for more information. 21.2.2 Specifying an Inside Server Example Let’s say you have a web server behind the VSG as shown in the next figure. Figure 108 LAN Device Remote Management Example 2 In the LAN Device Management screen, you map virtual port 60001 to the server port (80) on the web server.
Page 164: Chapter 22 Static Route
This chapter shows you how to configure static routes to specified destinations. 22.1 Static Route Overview Static routes tell the VSG routing information that it cannot learn automatically through other means. This can arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node.
Page 165: Figure 111 Advanced: Static Route
VSG-1200 V2 User’s Guide Figure 111 Advanced: Static Route The following table describes the labels in this screen. Table 52 Advanced: Static Route LABEL DESCRIPTION Static Route Set the fields below to configure static route settings. You can configure up to 20 static routes at a time.
Page 166 Table 52 Advanced: Static Route (continued) LABEL DESCRIPTION Gateway IP This field displays the IP address of the gateway device. Address Hop Count This field displays the “cost” of this static route. Interface This field displays whether the static routing setting is applied on the LAN or WAN interface.
Page 167 VSG-1200 V2 User’s Guide Chapter 22 Static Route...
Page 168: Chapter 23 Private Lan
This chapter shows you how to set up a private LAN that allows specified devices to communicate with each other. 23.1 Private LAN Overview By default the IP Plug and Play (iPnP) and layer-2 isolation features (see page 56) are enabled to prevent devices on the LAN from communicating with each other. These features provide additional security protection.
Page 169: Figure 113 Private Lan
VSG-1200 V2 User’s Guide Figure 113 Private LAN The following table describes the labels in this screen. Table 53 Advanced: Private LAN LABEL DESCRIPTION Private LAN Select Enable to activate the private LAN settings. This allows Select Disable to deactivate this feature. Start/End IP Select this option to specify a range of IP addresses to belong to the private LAN.
Page 170: Chapter 24 Syslog
This chapter shows you how to configure syslog logging. 24.1 Syslog Overview Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs. 24.1.1 Syslog Server Setup Use the Syslog screen to configure to where the VSG is to send logs. To configure the syslog settings, click Advanced, Logs to display the screen as shown next.
Page 171: Log Settings
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 54 Logs: Syslog LABEL DESCRIPTION Syslog Server Select Enable to activate the syslog function. Select Disable to de-activate the syslog function. Syslog on LAN Select this check box to specify a syslog server on the LAN. Server IP Address Enter the IP address (in dotted decimal notation) of the syslog server on the LAN.
Page 172: Figure 115 Logs: Log Settings
Figure 115 Logs: Log Settings The following table describes the labels in this screen. Table 55 Logs: Log Settings LABEL DESCRIPTION Syslog Select this option to record and send this type of logs to the syslog server(s). Configure syslog server settings in the Syslog screen. Email Selec this option to send this type of logs to the specified email address(es).
Page 173: Table 56 Logs: Log Format
VSG-1200 V2 User’s Guide Table 55 Logs: Log Settings (continued) LABEL DESCRIPTION Description This field displays a short description about the syslog. Interval Time This field displays how often the VSG sends the logs. If available, enter the number of minutes the VSG waits between sending the syslog. Type This field displays the type number of a log.
Page 174 Table 56 Logs: Log Format (continued) SYSLOG NAME FORMAT LAN Devices Id <MAC Address> LAN Devices Information <Number of Information devices, Start Number, End number> Device name <status> [additional information] LAN Devices Id <MAC Address> LAN Device Alarm <Device name, FAIL> Alarm Administrator Id <MAC Address>...
Page 175 VSG-1200 V2 User’s Guide Chapter 24 Syslog...
Page 176: Chapter 25 Session Trace
This chapter shows you how to view subscriber session information on the VSG. 25.1 Session Trace Overview You can set the VSG to send session information of subscribers accessing the Internet. The VSG records the session information and stores it temporary. Once the session trace information reaches a maximum of 50 records or the specified time period is reached, the VSG sends the session information to the specified TFTP server.
Page 177: Session Trace Filename Convention
VSG-1200 V2 User’s Guide Table 57 Advanced: Session Trace (continued) LABEL DESCRIPTION TFTP Server IP Specify the primary and/or secondary TFTP IP address in the Primary TFTP Server Address IP Address and/or Secondary TFTP IP Address fields. Enter the IP address(es) in dotted decimal notation. For example, 192.168.1.10. Enter the time interval (in minutes between 5 and 1440) the VSG waits before sending the session information to the TFTP server(s).
Page 178: Chapter 26 Snmp
This chapter shows you how to set up SNMP on the VSG in order to use a third-party management software to remotely manage the VSG. 26.1 SNMP Overview Simple Network Management Protocol (SNMP) is a protocol used for exchanging management information between network devices. SNMP is a member of the TCP/IP protocol suite.
Page 179: Network Management System (Nms)
VSG-1200 V2 User’s Guide The managed devices contain object variables/managed objects that define each piece of information to be collected about a device. Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects.
Page 180: Table 59 Snmp
The following table describes the labels in this screen. Table 59 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support. Select Disable to de-activate the SNMP support. Port SNMP Port Enter a port number on the VSG for SNMP management. The default is 161. Otherwise enter a port number between 16100 and 16199.
Page 181 VSG-1200 V2 User’s Guide Chapter 26 SNMP...
Page 182: Chapter 27 Miscellanea
This chapter shows you how to configure TCP/IP-to-RS-232 convertor settings on the VSG to extend the connection to the account statement printer. 27.1 Overview In cases where you need to install the VSG and the statement print in different locations and the RS-232 console cable is not long enough for the connection, you can use a TCP/IP-RS-232 convertor to make an extension.
Page 183: Figure 121 Advanced Setup: Miscellanea
VSG-1200 V2 User’s Guide Figure 121 Advanced Setup: Miscellanea The following table describes the labels in this screen. Table 60 Miscellanea LABEL DESCRIPTION TCP/IP-RS-232 Select Enable to activate this feature. Convertor Select Disable to deactivate this feature. Socket Port Enter the number of the service port for the IP-serial conversion service. Statement Printer Select the model name of your statement printer.
Page 184: Chapter 28 System Status
This chapter describes the screens under System Status. 28.1 System Status Overview Use the System Status screen to view current device status such as the WAN/LAN settings, current online user list, session lists, etc. 28.2 System Information Click System Status and System to display the screen as shown next. The System screen automatically updates every 5 seconds.
Page 185: Table 61 System Status: System
VSG-1200 V2 User’s Guide The following table describes the fields in this screen. Table 61 System Status: System FIELD DESCRIPTION System Status Host Name This field displays the description name of the VSG for identification purposes. Domain Name This field displays the domain name of the VSG. Bootrom This field displays the version of the bootrom.
Page 186: Current User List
Table 61 System Status: System (continued) FIELD DESCRIPTION End IP This field is visible when the DHCP Status is Server. Address This field displays the end of the continuous addresses in the IP address pool. (Private) Lease Time This field is visible when the DHCP Status is Server. (Private) This field displays the time (in minutes) a DHCP client is allowed to use an assigned IP address.
Page 187: Dhcp Client
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 62 System Status: Current User List LABEL DESCRIPTION Refresh Click Refresh to update this screen. Print List Click Print List to print the current user list to a printer. No preview option is available. This field displays the index number.
Page 188: Session List
Figure 124 System Status: DHCP Clients The following table describes the labels in this screen. Table 63 System Status: DHCP Clients LABEL DESCRIPTION This field displays the index number of an entry. MAC Address This field displays the MAC address of the client computer. The MAC (Media Access Control) or Ethernet address on a LAN (Local Area Network) is unique to your computer (six pairs of hexadecimal characters).
Page 189: Nat Pool Table
VSG-1200 V2 User’s Guide Table 64 System Status: Session List (continued) LABEL DESCRIPTION Idle This field displays the number of seconds of inactivity for a session. Go .. page Select a page number from the drop-down list box to display the selected page. First Click First to go to the first page.
Page 190: Accessing The Lan Device
Click System Status and LAN Devices Status to display the screen as shown next. This screen automatically updates every minute. Figure 127 System Status: LAN Device Status The following table describes the labels in this screen. Table 66 System Status: LAN Device Status LABEL DESCRIPTION This field displays the index number.
Page 191: Billing Log
VSG-1200 V2 User’s Guide • To directly access the LAN device, enter the WAN IP address of your VSG and the virtual port number of the LAN device separated by a colon. For example, enter “http:// 192.168.1.1:60001” where 192.168.1.1 is the WAN IP address of the VSG. The login screen of the LAN device management interface should display.
Page 192: Billing Logs Backup
Table 67 System Status: Billing Log (continued) LABEL DESCRIPTION Next Click Next to go to the next page. Click End to go to the last page. 28.8.1 Billing Logs Backup Follow the steps below to back up billing logs to a computer. 1 In the Billing Log screen, click the Export to Txt File link.
Page 193: Pms Transaction
VSG-1200 V2 User’s Guide Figure 131 Billing Log Backup: Example File Content [Billing Log Profile] NO. Username/Location BillingProfile 222222tt Profile 1 2222zzrr Profile 1 2222zzrr Profile 1 Cindy Profile 1 28.9 PMS Transaction This screen is applicable when account billing is done using a PMS. To display transaction messages between the VSG and PMS, click System Status and PMS Transaction.
Page 194: Table 68 System Status: Static Route Table
The following table describes the labels in this screen. Table 68 System Status: Static Route Table LABEL DESCRIPTION Static Route Table This table displays the static routes configured. This field displays the index number. Destination IP This field displays the IP address of the final destination. Address Destination This field displays the subnet mask of the final destination.
Page 195 VSG-1200 V2 User’s Guide Chapter 28 System Status...
Page 196: Chapter 29 Configuration
This chapter shows you how to back up, restore or reset the configuration on the VSG. 29.1 Configuration Overview The configuration file contains the factory default settings in the menus such as password, DHCP Setup, TCP/IP Setup, etc. Once you have customized the settings of the VSG, they can be saved back to your computer under a filename of your choosing.
Page 197: Figure 134 Configuration: Backup
VSG-1200 V2 User’s Guide Figure 134 Configuration: Backup 2 Click Backup. A File Download window displays as shown next. Figure 135 Configuration Backup: File Download 3 Select Save this file to disk and click OK. A Save As window displays. Chapter 29 Configuration...
Page 198: Configuration Backup Using Tftp
Figure 136 Configuration Backup: Save As 4 Specify the file name and/or location and click Save to start the backup process. 29.2.1 Configuration Backup Using TFTP 1 Click System Tools and Configuration. A screen displays as shown next. 2 In the Backup section, enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field.
Page 199: Restore Configuration
VSG-1200 V2 User’s Guide Figure 138 Configuration Backup: TFTP: Successful 29.3 Restore Configuration This section shows you how to restore a previously saved configuration. Note: This function erases the current configuration before restoring a previous back up configuration; please do not attempt to restore unless you have a backup configuration file stored on disk.
Page 200: Reset To The Factory Defaults
Note: This function erases the current configuration before restoring a previous back up configuration; please do not attempt to restore unless you have a backup configuration file stored on disk. 1 Click System Tools and Configuration. A screen displays as shown next. Figure 140 Configuration: Restore: TFTP 2 In the Restore section, Enter the IP address of the TFTP server in dotted decimal notation in the TFTP Server IP Address field.
Page 201: Figure 141 Configuration: Reset
VSG-1200 V2 User’s Guide Figure 141 Configuration: Reset 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen. 3 If you want to keep all subscriber account information, select Keep subscriber profile and/or Keep port-location mapping profile.
Page 202: Chapter 30 Firmware
This chapter shows you how to upgrade firmware on the VSG using the web configurator. Note: o NOT interrupt the file upload process as this may PERMANENTLY damage the device. 30.1 Firmware Overview In the web configurator you can manually upgrade the firmware on the VSG or have it done automatically by setting up a schedule.
Page 203: Manual Firmware Upgrade Via A Tftp Server
VSG-1200 V2 User’s Guide 4 Specify the firmware file name in the Local PC File Path field (or click Browse to locate it). 5 Click Apply to start the file transfer process. 6 When the file transfer is completed successfully, the following message displays and the VSG automatically restarts to complete the firmware upgrade process.
Page 204: Scheduled Firmware Upgrade
30.3 Scheduled Firmware Upgrade You can set the VSG to automatically check and download a new firmware from a TFTP server. This allows you to automate the firmware upgrade process if you have more than one VSG on your network. A synchronization file contains information on firmware version and filename.
Page 205: Table 69 Firmware: Scheduled Upgrade
VSG-1200 V2 User’s Guide The following table describes the labels in this screen. Table 69 Firmware: Scheduled Upgrade LABEL DESCRIPTION Disable Select Disable to de-activate scheduled firmware upgrade. Enable Select Enable to activate scheduled firmware upgrade. Then set the following fields.
Page 206: Chapter 31 Ssl Certificate
This chapter shows you how to set up Secure Socket Layer (SSL) certificates on the VSG. 31.1 SSL Certificate Overview SSL (Secure Socket Layer) security is a standard Internet protocol for secure communications that uses a combination of certificate-based authentication and public-key encryption. SSL protects data transfer between the web configurator on the VSG and the web browser on a connected computer.
Page 207: Activating Ssl Security
VSG-1200 V2 User’s Guide Figure 149 SSL Certificate The following table describes the labels in this screen. Table 70 SSL Certificate LABEL DESCRIPTION Password Enter the secret password you used when applying for the certificate. Note: This password must be the same as the one you entered at Certificate File Specify the certificate sent to you by a CA.
Page 208: Installing Ssl Certificate On A Computer
Figure 151 System Settings: Authentication: Activate SSL Login 5 Click Apply to save the changes and restart the VSG when prompted. 31.4 Installing SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG, you can access the VSG through a secure connection.
Page 209: Figure 153 Installing The Ssl Security Certificate: Second Security Alert
VSG-1200 V2 User’s Guide Figure 153 Installing the SSL Security Certificate: Second Security Alert 3 Click View Certificate to display the Certificate window as shown. Notice the warning about the untrusted certificate. Figure 154 Installing the SSL Security Certificate: View Certificate 4 Click Install Certificate to install the certificate to your computer.
Page 210: Figure 155 Installing The Ssl Security Certificate: Certificate Import Wizard
Figure 155 Installing the SSL Security Certificate: Certificate Import Wizard 5 Accept the default or specify the location to store the certificate. Click Next. Figure 156 Certificate Import Wizard: Location 6 Click Finish to import the certificate. Chapter 31 SSL Certificate VSG-1200 V2 User’s Guide...
Page 211: Figure 157 Certificate Import Wizard: Finish
VSG-1200 V2 User’s Guide Figure 157 Certificate Import Wizard: Finish 7 A Root Certificate Store window displays as shown. Click Yes to store the certificate to the computer. Figure 158 Root Certificate Store 8 When the certificate is saved successfully, a Certificate Import Wizard window displays.
Page 212: Figure 160 Certificate: Detailed Information
Figure 160 Certificate: Detailed Information 10Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in the list changed to inform you that the certificate is from a trusted host. Click Yes to proceed to the login screen in secure mode. Figure 161 Security Alert: Trusted Note: Once you are logged in with SSL security, the URL starts with “https://”...
Page 213 VSG-1200 V2 User’s Guide Chapter 31 SSL Certificate...
Page 214: Chapter 32 Using The Smt
This chapter introduces the SMT (System Management Terminal) and shows you how to use the SMT to configure the VSG. 32.1 About the SMT The System Management Terminal (SMT) is a menu – driven interface that you use to configure the VSG. Access the SMT using the console port. Note: You can connect the CONSOLE port on the VSG directly to a computer serial port or to a statement printer (also known as an account generator printer).
Page 215: Smt Login Screen
VSG-1200 V2 User’s Guide Figure 162 HyperTerminal Communication Parameter Settings Example 32.2 SMT Login Screen Press to display the login screen. For your first login, enter the default administrator [ENTER] user name “admin” and default password “1234” and then press Note: The user name and password are case sensitive.
Page 216: Navigating The Smt Interface
Figure 164 SMT: Main Menu Enter a numeric between 1 and 8. The following table describes the menu choices in this screen. Table 71 SMT: Main Menu NUMBER MENU TITLE System Configuration WAN Configuration LAN Configuration System Status Utilities Restart Logout Factory Defaults 32.4 Navigating the SMT Interface...
Page 217: The Navigation Keys
VSG-1200 V2 User’s Guide 32.4.1 The Navigation Keys The following table describes the keystrokes that you use in the SMT screens. Table 72 SMT: Control Key Descriptions DESCRIPTION To go to the selected menu. [ENTER] [ESC] In any SMT screen. press main screen.
Page 218: Wan Configuration
Table 73 SMT: System Configuration (continued) FIELD DESCRIPTION Web Server Port Specify the port number of the embedded web server on the VSG to access the web configurator. The default port number is 80. Enter a number between 8010 and 8060 to access the web configurator behind a NAT-enabled network.
Page 219: Wan Type: Pppoe
VSG-1200 V2 User’s Guide The follow table describes the fields in this menu. Table 74 SMT: WAN Configuration: Static or Dynamic IP Address FIELD DESCRIPTION WAN Type? (D/S/ Enter D (Dynamic) to set the VSG to dynamically obtain an IP address and other P/T) network information (IP address, DNS information etc.) from a DHCP server on the WAN network.
Page 220: Wan Type: Pptp
The following table describes the PPPoE related fields in this menu. Table 75 SMT: WAN Configuration: PPPoE FIELD DESCRIPTION WAN Type? (D/S/ Enter P to enable PPPoE support. P/T) Username Enter the login user name assigned to you by your ISP. Password Enter the password associated with the user name above.
Page 221: Figure 168 Smt: Wan Configuration: Pptp
VSG-1200 V2 User’s Guide Figure 168 SMT: WAN Configuration: PPTP WAN Type? (D/S/P/T) Local IP Address Local Subnet Mask Gateway IP Address Server IP Address Username Password Connect Setting? (C/K) Max idle Time(Min) Optional Setting Connection ID/Name PPP MTU Setting TCP MSS setting The following table describes the PPTP-related fields in this menu.
Page 222: Lan Configuration
Table 76 SMT: WAN Configuration: PPTP (continued) FIELD DESCRIPTION TCP MSS Setting Enter the size of the Maximum Segment Size (MSS). At the “S)ave and return R)eturn without saving M)odify:” prompt, type S and press [ENTER] to save the changes and return to the previous screen, type R and press [ENTER] to discard all changes and return to the previous screen or type M and press [ENTER] to continue configuring the fields.
Page 223: System Status
VSG-1200 V2 User’s Guide Table 77 SMT: LAN Configuration (continued) FIELD DESCRIPTION Relay Server IP This field is only visible when you enter R in the DHCP Service field. Address If the VSG is set to function as a DHCP relay, enter the IP address of the DHCP server.
Page 224: System Utilities
Table 78 SMT: System Status (continued) FIELD DESCRIPTION Console Port This field displays the console port speed. Speed Web Server Port This field displays the port number for the embedded web server. If the port number is not 80, then you need to append the port number to the WAN port IP address to access the VSG web configurator.
Page 225: Firmware Upgrade
VSG-1200 V2 User’s Guide In the SMT main menu, type 5 and press [ENTER] to display the Utilities Menu screen. To return to the Main Menu screen, press 3. Figure 171 SMT: Utilities Menu Enter a numeric between 1 and 3. 32.9.1 Firmware Upgrade Note: You MUST run a TFTP server on a computer where a firmware file is stored to upgrade the firmware on the VSG.
Page 226: Changing The Administrator Login Password
6 Type E at the “Enter Selection:” prompt to get the firmware file from the TFTP server. Figure 173 SMT: Firmware Upgrade Process |---------+---------+---------+---------+---------| **************************** 7 When the file transfer is complete, the VSG automatically reboots. Wait until the VSG finishes rebooting before accessing the VSG again.
Page 227: Restart
VSG-1200 V2 User’s Guide Note: Note that as you type a password, the screen displays an asterisk “*” for each character you type. 32.10 Restart Follow the steps below to restart the VSG. 1 In the main menu, type 6 and press [ENTER]. A screen displays prompting you to confirm.
Page 228: Figure 177 Smt: Reset To Factory Defaults
3 Type Y and press [ENTER] to retain the subscriber account information in the local subscriber database.Type N and press [ENTER] to delete all subscriber account information. 4 Press [ENTER] to reset the VSG. The VSG automatically restarts. Figure 177 SMT: Reset to Factory Defaults Change to factory defaults and the system will be restarted! Chapter 32 Using The SMT VSG-1200 V2 User’s Guide...
Page 229 VSG-1200 V2 User’s Guide Chapter 32 Using The SMT...
Page 230: Chapter 33 Troubleshooting
This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 33.1 Using the LEDs to Diagnose Problems The LEDs are useful aides for finding possible problem causes. 33.1.1 The Power LED The LED on the front panel does not light up.
Page 231: The Wan Port Leds
VSG-1200 V2 User’s Guide 33.1.3 The WAN Port LEDs None of the LEDs for the WAN port light up when connected to an Ethernet device. Table 81 Troubleshooting the WAN LED STEP CORRECTIVE ACTION Verify that the attached device(s) is turned on and properly connected to the VSG. Verify that Ethernet cable length does not exceed 100 meters.
Page 232: Web Configurator
33.3 Web Configurator I cannot access the web configurator. Table 83 Troubleshooting Web Configurator STEP CORRECTIVE ACTION Make sure you are using the correct WAN or LAN IP address. Make sure you entered the correct username and password. The default administrator username is “admin”...
Page 233: The Statement Printer
VSG-1200 V2 User’s Guide 33.5 The Statement Printer This section is applicable when you purchase an external statement printer, also known as an account generator printer. I cannot print account information using a statement printer. Table 86 Troubleshooting the Statement Printer STEP CORRECTIVE ACTION Make sure the statement printer is connected to a power source and is turned on.
Page 234: Appendix A Product Specifications
Table 87 Product Specifications: General Standard IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet Interface One 10/100 Ethernet WAN port One 10/100 Ethernet LAN port One RS232 serial port for console setting or an external statement printer One PMS RS232 serial port One reset button Networking Plug-and-play subscriber Internet access...
Page 235: Table 88 Product Specifications: Performance And Management
VSG-1200 V2 User’s Guide Table 87 Product Specifications: General (continued) PMS Billing Supports Micros Fidelio, Spectrum MK II, Marriott and Proprietary. PMS transaction logs Supports IEEE802.1q tag-based VLAN infrastructure Local Services Walled garden Advertisement URL link Login page re-direction Customizable subscriber login page and login messages MAC/IP/URL passthrough Table 88 Product Specifications: Performance and Management Maximum Throughput...
Page 236: Ip Address Assignment Conflicts
IP Address Assignment Conflicts This appendix describes situations where IP address conflicts may occur. Subscribers with duplicate IP addresses will not be able to access the Internet. Scenario 1: The VSG is using the same LAN and WAN IP addresses The following figure shows an example where the VSG is using a WAN IP address that is the same as the IP address of a computer on the LAN.
Page 237: Figure 180 Ip Address Conflicts: Scenario 3
VSG-1200 V2 User’s Guide Scenario 3: The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscriber IP address is the same as the IP address of a network device not attached to the VSG. Figure 180 IP Address Conflicts: Scenario 3 You must set the VSG to use different LAN and WAN IP addresses on different subnets if you enable DHCP server on the VSG.
Page 238: Figure 181 Ip Address Conflicts: Scenario 4
VSG-1200 V2 User’s Guide Figure 181 IP Address Conflicts: Scenario 4 This problem can be solved by adding a VLAN-enabled switch or setting the computers to obtain IP addresses dynamically. Appendix B IP Address Assignment Conflicts...
Page 239 VSG-1200 V2 User’s Guide Appendix B IP Address Assignment Conflicts...
Page 240: Appendix C Subscriber Login
VSG-1200 V2 User’s Guide Appendix C Subscriber Login To log in as a subscriber, enter a web site address such as www.zyxel.com in a web browser. Depending on the settings, a subscriber login screen displays prompting for a user name and password.
Page 241 VSG-1200 V2 User’s Guide Appendix C Subscriber Login...
Page 242: Vendor Specific Attributes
This appendix describes the format of the vendor specific attributes supported. Overview With RADIUS server authentication, you can define vendor specific attributes (VSAs) in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866. A VSA is an attribute-value pair that is sent between a RADIUS server and the VSG.
Page 243: Table 90 Vsg-1200 V2 Supported Vsas
VSG-1200 V2 User’s Guide Table 90 VSG-1200 V2 Supported VSAs NAME DESCRIPTION Traffic-Limit This attribute defines total bandwidth (in Mbytes) allowed for a subscriber. Internet access is based on the total upload/ download bandwidth regardless of the account expiration time. This attribute is supported when you set the VSG to use an external RADIUS server for user authentication in accumulation mode.
Page 244: Table 91 Vsa-Related Error Messages
Error Messages The following table describes the VSA-related error messages. Table 91 VSA-related Error Messages ERROR MESSAGE VSA Error!-Traffic limit- Time to finish is selected VSA Error!-Traffic limit- Over value VSA Error!-SMTP Redirect-no SMTP server setup VSA Error!-BW-up/down- Bandwidth Management =disable VSA Error!-BW-up/down-Equal bandwidth for all...
Page 245 VSG-1200 V2 User’s Guide Appendix D Vendor Specific Attributes...
Page 246: Report Printing Using The Sp-200
Report Printing Using the SP-200 This appendix shows you how to print reports using the SP-200. Overview The SP-200 allows you to print status reports about the subscriber accounts and general VSG system information . Simply press a key combination on the SP-200 to print a report instantly without accessing the web configurator.
Page 247: Table 92 Sp-200: Report Printing Key Combination
VSG-1200 V2 User’s Guide Table 92 SP-200: Report Printing Key Combination REPORT TYPE Daily Account Summary Monthly Account Summary System Status Network Statistics The following sections describe each report printout in detail. Daily Account Summary This report shows the username and price for the subscriber account(s) that is created for the current day.
Page 248: Figure 185 Sp-200: Monthly Account
The following figure shows an example. Figure 185 SP-200: Monthly Account Monthly Account ---------------------------- 2004/10 ---------------------------- Username bwh2y936 Cindy 9v269m55 bwh2y943 ---------------------------- TOTAL ACCOUTNS: 4 TOTAL PRICE: $ 50.00 ---------------------------- 2004/10/28 14:11:26 ---End--- System Status This report shows the current system information such as the host name and WAN IP address. Key combination: A B C C C The following figure shows an example.
Page 249: Figure 186 Sp-200: System Status
VSG-1200 V2 User’s Guide Figure 186 SP-200: System Status System Status ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED SYST 02D:02H:42M:46S ---------------------------- HOST VSG-1200 FRMW 1.05 BTRM 1.01 LOCA WAMA 00-90-0E-00-4A-29 LAMA 00-90-0E-00-4A-28 WATP DHCP WAIP 172.21.2.67 WASM 255.255.0.0 WAGW 172.21.0.254 PDNS 172.20.0.63 SDNS 172.20.0.27 DHCP DHCP SERVER DHSP 10.59.1.2...
Page 250: Figure 187 Sp-200: Network Statistics
Table 93 SP-200: System Status (continued) LABEL DESCRIPTION DHCP This field displays the DHCP mode (DHCP Server, Relay or DHCP Disable) on the LAN. DHSP If the DHCP field is DHCP Server, this field displays the first of the continuous addresses in the IP address pool.
Page 251: Table 94 Sp-200: Network Statistics
VSG-1200 V2 User’s Guide Table 94 SP-200: Network Statistics LABEL DESCRIPTION WAST This field displays the WAN connection status. SYST This field displays the time since the system was last restarted. WATD This field displays the number of packets transmitted on the WAN. WARD This field displays the number of packets received on the WAN.
Page 252: Cable Types And Cable Pin Assignments
Cable Types and Cable Pin Assignments RJ-45 Ethernet Port The following table describes the types of network cable used for the different connection speeds. Note: Make sure the Ethernet cable length between connections does not exceed 100 meters (328 feet). Table 95 Network Cable Types SPEED 10 Base-TX 100...
Page 253: Serial Console Port
VSG-1200 V2 User’s Guide Figure 188 WAN Port Cable Pin Assignments The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port. Make sure that the Ethernet cable connection between the VSG and a computer or switch uplink port conforms to the pin assignments as shown in the figure.
Page 254: Figure 190 Db25 Male To Db9 Male Connector
DB25 Male to DB9 Male Connector Figure 190 DB25 Male to DB9 Male Connector Table 99 DB25 Male to DB9 Male Connector Ping Assignment Appendix F Cable Types and Cable Pin Assignments Table 98 Console Port Pin Assignment PIN NO MNEMONIC FUNCTION Received Line Signal Detector to the...
Page 255 VSG-1200 V2 User’s Guide Appendix F Cable Types and Cable Pin Assignments...
Page 256: Setting Up Your Computer's Ip Address
Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer.
Page 257: Installing Components
VSG-1200 V2 User’s Guide Figure 191 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add.
Page 258: Figure 192 Windows 95/98/Me: Tcp/Ip Properties: Ip Address
3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab.
Page 259: Verifying Settings
VSG-1200 V2 User’s Guide Figure 193 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • • 5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your VSG-1200 V2 and restart your computer when prompted.
Page 260: Figure 194 Windows Xp: Start Menu
Figure 194 Windows XP: Start Menu 2 For Windows XP, click Network Connections. For Windows 2000/NT, click Network and Dial-up Connections. Figure 195 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. Appendix G Setting up Your Computer’s IP Address VSG-1200 V2 User’s Guide...
Page 261: Figure 196 Windows Xp: Control Panel: Network Connections: Properties
VSG-1200 V2 User’s Guide Figure 196 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties. Figure 197 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).
Page 262: Figure 198 Windows Xp: Advanced Tcp/Ip Settings
• Figure 198 Windows XP: Advanced TCP/IP Settings 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: •...
Page 263: Figure 199 Windows Xp: Internet Protocol (Tcp/Ip) Properties
VSG-1200 V2 User’s Guide • • Figure 199 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click OK to close the Local Area Connection Properties window. 10Turn on your VSG-1200 V2 and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt.
Page 264: Figure 200 Macintosh Os 8/9: Apple Menu
Figure 200 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 201 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. Appendix G Setting up Your Computer’s IP Address VSG-1200 V2 User’s Guide...
Page 265: Macintosh Os X
VSG-1200 V2 User’s Guide 4 For statically assigned settings, do the following: • • • • 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration. 7 Turn on your VSG-1200 V2 and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window.
Page 266: Figure 203 Macintosh Os X: Network
Figure 203 Macintosh OS X: Network 4 For statically assigned settings, do the following: • • • • 5 Click Apply Now and close the window. 6 Turn on your VSG-1200 V2 and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window.
Page 267 VSG-1200 V2 User’s Guide Appendix G Setting up Your Computer’s IP Address...
Page 268: Ip Addresses And Subnetting
IP Addresses and Subnetting This appendix introduces IP addresses, IP address classes and subnet masks. You use subnet masks to subdivide a network into smaller logical networks. Introduction to IP Addresses An IP address has two parts: the network number and the host ID. Routers use the network number to send packets to the correct network, while the host ID identifies a single device on the network.
Page 269: Table 100 Classes Of Ip Addresses
P-660HW-T v2 User’s Guide The following table shows the network number and host ID arrangement for classes A, B and Table 100 Classes of IP Addresses IP ADDRESS OCTET 1 Class A Network number Class B Network number Class C Network number An IP address with host IDs of all zeros is the IP address of the network (192.168.1.0 for example).
Page 270: Subnet Masks
Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). A subnet mask has 32 bits. If a bit in the subnet mask is a “1” then the corresponding bit in the IP address is part of the network number.
Page 271: Example: Two Subnets
P-660HW-T v2 User’s Guide Table 103 Alternative Subnet Mask Notation (continued) SUBNET MASK 255.255.255.240 255.255.255.248 255.255.255.252 The first mask shown is the class “C” natural mask. Normally if no mask is specified it is understood that the natural mask is being used. Example: Two Subnets As an example, you have a class “C”...
Page 272: Table 105 Subnet 1
Table 105 Subnet 1 (continued) IP/SUBNET MASK Subnet Address: 192.168.1.0 Broadcast Address: 192.168.1.127 Table 106 Subnet 2 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask Subnet Mask (Binary) Subnet Address: 192.168.1.128 Broadcast Address: 192.168.1.255 Host IDs of all zeros represent the subnet itself and host IDs of all ones are the broadcast address for that subnet, so the actual number of hosts available on each subnet in the example above is 2 –...
Page 273: Example Eight Subnets
P-660HW-T v2 User’s Guide Table 107 Subnet 1 (continued) IP/SUBNET MASK Subnet Address: 192.168.1.0 Broadcast Address: 192.168.1.63 Table 108 Subnet 2 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.64 Broadcast Address: 192.168.1.127 Table 109 Subnet 3 IP/SUBNET MASK IP Address IP Address (Binary)
Page 274: Subnetting With Class A And Class B Networks
The following table shows class C IP address last octet values for each subnet. Table 111 Eight Subnets SUBNET SUBNET ADDRESS FIRST ADDRESS The following table is a summary for class “C” subnet planning. Table 112 Class C Subnet Planning NO.
Page 275: Table 113 Class B Subnet Planning
P-660HW-T v2 User’s Guide The following table is a summary for class “B” subnet planning. Table 113 Class B Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS 255.255.128.0 (/17) 255.255.192.0 (/18) 255.255.224.0 (/19) 255.255.240.0 (/20) 255.255.248.0 (/21) 255.255.252.0 (/22) 255.255.254.0 (/23) 255.255.255.0 (/24) 255.255.255.128 (/25)
Page 276: Index
access control access point (AP) accessing a LAN device methods requirements account billing account expiration account printout 95, 129 customize examples preview account printout preview accounting Accumulation Time to Finish accounting port Accumulation 81, 84 advanced subscriber login screen advertisement link 149, 243 frequency sequence...
Page 277 VSG-1200 V2 User’s Guide allowable configuration file backup backup via TFTP restore restore via TFTP configuration file management console port 35, 40, 214, 253 cable pin assignments change function communication parameters DB25 male connector DB9 male connector establish a connection SMT interface speed 217, 224...
Page 278 feedback firmware download to TFTP server firmware download firmware upgrade about subscriber connection automatic from a TFTP Server from computer from TFTP server important note on SMT manual schedule frequency scheduled firmware version 185, 249 forward e-mails Gateway general setup generate static subscriber accounts automatically glossary hardware installation...
Page 279 VSG-1200 V2 User’s Guide MAC (Media Access Control) maintenance Management Information Base (MIB) management interface 30, 35 manual firmware upgrade mapping profiles to buttons on the statement printer Maximum Segment Size (MSS). Maximum Transmission Unit (MTU) merchant password monthly account summary 34, 74, 160 Definitions How it works...
Page 280 environmental general management performance physical Property Management System See PMS rack mounting installation rack mounting kit RADIUS accounting methods secret key RADIUS authentication information window RADIUS server rear panel redirect subscriber login screen registration product related document Remote Authentication Dial-In User Service See RADIUS report printing on SP-200 daily account summary...
Page 281 VSG-1200 V2 User’s Guide install certificate requirement SSL certificate information standard subscriber login screen statement printer 40, 95, 104, 106, 246 statement printer port 35, 40 static IP address static route Static Routing Topology static subscriber account auto create backup create display edit...
Page 282 connection type single-connection-per-source limitation 82, 85, 242 format related error messages vendor ID reset to factory defaults walled garden 34, 149 example important note WAN port cable pin assignment WAN port, the warranty note web configurator 35, 42 configuration menu idle timeout menu summary navigation panel...

ZyXEL Communications Vantage Service Gateway VSG-1200 V2 User Manual

Chapter 1 Getting to Know Your VSG

Chapter 2 Hardware Installation and Connection

Chapter 3 The Web Configurator

Chapter 4 Initial Setup Example

Chapter 5 System

Chapter 6 LAN and WAN Setup

Chapter 7 Server

Chapter 8 NAT Pool

Chapter 9 Authentication

Chapter 10 Billing

Chapter 11 Static Subscriber Accounts

Chapter 12 Dynamic Subscriber Accounts

Chapter 13 Port-Location Mapping

Chapter 14 Credit Card

Chapter 15 Customization

Chapter 16 Bandwidth Management

Chapter 17 Portal Page, Advertisement Link and Walled Garden

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for ZyXEL Communications Vantage Service Gateway VSG-1200 V2