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ADIC Scalar 1000 User Manual

For the scalar 1000 and 10k
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Summary of Contents for ADIC Scalar 1000

  • Page 1: User Guide

    5100 for the Scalar ® 1000 and 10K User Guide...

  • Page 2: Copyright Notice

    ADIC Europe, ZAC des Basses Auges, 1 rue Alfred de Vigny, 78112 Fourqueux, FRANCE. ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right to make changes to these specifications and descriptions at any time, without notice.

  • Page 3: Table Of Contents

    Notices Welcome ............. . .1 Safety Notices .
  • Page 4 SNC 5100 SCSI 1-4............15 PWR.
  • Page 5 Check SNC 5100 Product Versions........44 ADIC Management Console version ........44 Firmware version .
  • Page 6 SNC 5100 Examine Cables ............63 Fibre Channel Loop Back Test .
  • Page 7 Connecting to the Service Port Service Port Connections..........95 Connecting the Service Terminal .
  • Page 8 ADIC End User License Agreement ........

  • Page 9: Welcome

    SNC 5100 Notices Welcome ADIC is the leading expert in open systems data storage solutions. Your new SNC 5100 is an intelligent storage networking appliance. It provides a management platform for any-to-any connectivity, increases interoperability, integrates protocol-aware services, and improves reliability, security, and manageability in the Storage Area Network (SAN).

  • Page 10: Remove Ac Power

    Remove AC Power If the SNC 5100 is not powered off, perform the following steps to remove AC power. Step 1. Perform a controlled system shutdown of attached host systems. Step 2. Set the Power switch on the SNC 5100 to the off position. Step 3.

  • Page 11: Fusing Requirements

    Step 2. Check the voltage label on the bottom of the device to ensure it matches the voltage at the power source. Step 3. Check the voltage level at the power source. Fusing Requirements The SNC 5100 power supply has a 3.15 A, 250 VAC time delay fuse on the AC line input, and the AC harness uses an axial lead, 3A, 250 VAC time delay fuse in the neutral line.

  • Page 12: General Restrictions

    SNC 5100 General Restrictions The classification is valid only if the module is operated within the specified temperature and voltage limits. The system using the module must provide power supply protection that guarantees that the system power source will cease to provide power if the maximum recommended operation limit or more is detected on the +3.3 V/+5 V at the power source.

  • Page 13: Industry Canada Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. ADIC is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the...

  • Page 14: Vcci Notice (Japan Only)

    TV communications and to other electrical or electronic equipment. Such cables and connectors are available from ADIC authorized dealers. ADIC cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

  • Page 15: Ce Notice

    Amd.3:1995 — “Safety of Information Technology Equipment including Electrical Business Equipment.” A “Declaration of Conformity” in accordance with the preceding standards has been made and is on file at ADIC Europe, ZAC de Basses Auges, 1, rue Alfred de Vigny, 78112 Fourqueux, FRANCE. 6-00020-02...

  • Page 16: Documentation

    SNC 5100 Documentation Although the material contained herein has been carefully reviewed, ADIC does not warrant it to be free of errors or omissions. We reserve the right to make corrections, updates, revisions, or changes to the information contained herein.

  • Page 17: Introduction

    Introduction This chapter describes the SNC 5100. It provides the following information: • Overview • Configuration Support • Hardware Product Description and Features • Supported Platforms • Supported Devices • Operating Specifications Overview The SNC 5100 is a 1U high, half-rack width, AC powered storage networking controller.

  • Page 18: Configuration Support

    SNC 5100 Configuration Support The SNC 5100 provides two Fibre Channel interfaces. The FC interfaces are configured with Giga Bit Interface Converter (GBIC) modules. In addition, the SNC 5100 has four Ultra2 SCSI interfaces. The Ultra2 interfaces are Low Voltage Differential (LVD). See Figure 3.

  • Page 19: Hardware Product Description And Features

    Hardware Product Description and Features This section describes the capabilities of the product and outlines some of the key features of its interfaces. • An IBM 405GP 200 MHz processor, with integrated instruction and data caches, and internal serial I/O and Ethernet interfaces. •...

  • Page 20: Ultra2 Scsi I/O Interfaces

    Cables should have a duplex SC connector on the GBIC end and a connector appropriate to the HBA in use on the host end. Fibre Channel interfaces support the following Public and Private Loop modes: • Target • Initiator • Target and Initiator The maximum number of initiators connected via Fibre Channel is 64 per Fibre Channel port.

  • Page 21: Scsi Command Support

    LUN for command and control so that the remaining 2047 LUNs are available for SCSI devices. For each Fibre Channel interface, the SNC 5100 occupies one Fibre Channel ID and all SCSI target devices are available as LUNs on the same Fibre Channel ID. •...

  • Page 22: Led Indicators

    The service port is used for local service and diagnostics when you use a terminal session to access the shell interface. The service port is configured at: • 19,200 Baud • 8 data bits • No parity • One stop-bit •...

  • Page 23: Scsi 1-4

    SNC 5100 after you have installed the appropriate host bus adapter and drivers. You can also connect host systems with different operating systems to the SNC 5100 through either SCSI or Fibre Channel. For a current list of supported platforms, configurations, and host bus adapters, visit www.adic.com Supported Platforms 6-00020-02...

  • Page 24: Supported Devices

    Operating Environment • Operating Temperature: 10 C to 40 C • Storage Temperature: -40 C to 65 C • Humidity: 10%-90% Operating, Non-Condensing 5%-95% Non-operating, Non-Condensing Supported Devices SNC 5100 www.adic.com 6-00020-02...

  • Page 25: Power Consumption

    The power supply status is monitored as part of the Enclosure Monitor Register and is reported by the front panel LED. For more information on LEDs, see the ADIC Management Console User Guide. • Input voltage range of 85-264 VAC, 47-63 Hz.
  • Page 26 SNC 5100 Operating Specifications 6-00020-02...

  • Page 27: Install The Snc 5100

    HBAs, the required BIOS and device driver, visit www.adic.com. See “Host Bus Adapter Setup” on page 29. Consult your service representative. For more information on Access Options, see the ADIC Management Console User Guide. Refer to the HBA Specification provided with your HBA. Pre-installation Procedure...

  • Page 28: Installation Procedure

    Step Label both ends of each SCSI cable with: ° Drive ID and SNC 5100 connector number If you are using the ADIC Management Console to manage the SNC 5100, configure an Ethernet environment. Decide on network parameters: Ethernet port configuration decisions:...
  • Page 29 See “” on page 24. See “Fuses” on page 29. See “Connecting to the Service Port” on page 95 for the required parameters. If you are using the ADIC Management Console application, you must configure an Ethernet environment. For more information, see the ADIC Management Console User Guide.
  • Page 30 Installation Procedure SNC 5100 Table 3: Installation Checklist Actions Comments and References If you are using the ADIC Management Console, you must configure an Ethernet environment. For more information, see the ADIC Management Console User Guide Configure the Ethernet Port using information in Step 6 in Table 2: Pre-Installation Checklist.

  • Page 31: Host Utility Software

    Step Verify all target devices are available to the host system. Host Utility Software Platform Host Utility Software Name Windows Disk Administrator SCSI Adapter control panel applet Tape Devices control panel applet Solaris st.conf reboot -- -r ls/dev/rmt lsdev -Cc tape lsdev -Cc adapter rmdev - dl fcs[n] -R where [n] is the...

  • Page 32: Post-Installation

    SNC 5100 Post-Installation The ADIC Management Console application allows you to manage multiple SNC 5100s from any location on your network. For installation and operating instructions, see the ADIC Management Console User Guide. Other Installation Issues The SNC 5100 is 8.61" wide x 12.0" deep x 1.61" high.

  • Page 33: Transfer Rates: Ultra, Fast, And Asynchronous

    SNC 5100 Transfer Rates: Ultra, Fast, and Asynchronous The SCSI protocol defines two methods of data transfer: synchronous and asynchronous. Asynchronous transfers may run as fast as 5 MB/sec, while synchronous transfers may run as fast as 180 MB/sec (Ultra2/3) at block sizes of 256 k.

  • Page 34: Table Of Scsi Terminology And Limitations

    The SCSI protocol also defines a priority-based arbitration method, based on the target ID of the device attaching to the bus. The SCSI ID priority order is, from highest to lowest, 7, 6, 5, 4, 3, 2, 1, 0, 15, 14, 13, 12, 11, 10, 9, 8. Table of SCSI Terminology and Limitations The following table (look for updates at http://www.scsita.org/) defines the number of devices supported, based on the negotiated transfer type.

  • Page 35: Scsi Bus Termination

    The terminators can be disabled using a jumper on the SNC 5100 motherboard. The terminators can also be enabled or disabled from the ADIC Management Console. For more information on SCSI Channel configuration, see the ADIC Management Console User Guide.

  • Page 36: Missing Terminator At The End Of A Scsi Bus

    SNC 5100 Missing terminator at the end of a SCSI bus Check that an external terminator is attached or that the end device has termination enabled. Excessive termination Check that all devices other than the end devices have termination disabled. Multiple devices at the same ID If two or more devices are configured at the same SCSI ID, only one of those devices will be seen by the SNC 5100, and data transfers to that device will be...

  • Page 37: Inadequate Cables

    Inadequate cables Older cables may not be suitable for running at Ultra speeds. Be sure all cables are rated for Ultra. Mixed cable types If a SCSI bus has both round cables and flat ribbon cables, it may suffer problems when running at Ultra speeds. Use the same cable type consistently for all segments of the SCSI bus.

  • Page 38: Installing The San Explorer

    HBA. The default notification period is 15 minutes. See the readme file on the CD-ROM for installation instructions. For software updates, visit www.adic.com. Installing the Host Registration Service The Host Registration Service is available without the SAN Explorer software for host operating systems other than Windows NT or Windows 2000.
  • Page 39 SNC 5100 Some operating systems provide you with software methods that allow you to add or remove SCSI devices dynamically after the host has booted. To ensure reliable operation, reboot the host. If you update SNC 5100 firmware you must reboot in order to use the new firmware.
  • Page 40 SNC 5100 Other Installation Issues 6-00020-02...

  • Page 41: Maintenance Action Plans

    Maintenance Action Plans This section describes the Maintenance Action Plans (MAPs) for the SNC 5100. MAPs exist for all of the SNC 5100’s component systems. If it is clear that a particular component system is at fault in a problem situation, go directly to the MAP for that component by consulting Table 6.

  • Page 42: Event Codes And Actions

    To determine what Events are in the Event Log, follow the procedures in the ADIC Management Console User Guide. Step 1. If the ADIC Management Console application is not available, connect a service terminal to the SNC 5100. For information about how to do this, see “Connecting to the Service Port”...
  • Page 43 Figure 6: Detail of Event Log Listing From Service Port Step 4. Check the listed Event Codes against the Event Code column of Table 7 on page 35. See Figure 6 to interpret the log listing. Step 5. Read across Table 7 to the Action column to see the associated Action number.
  • Page 44 LUN reports a “unit attention” condition on a non-removable media device ADIC Management Console reports a temperature change (event message indicates the change to High, Very High, Reduced, to High, or OK SNC 5100 is shutting down as...
  • Page 45 Viewing Event Code Level 6-00020-02 SNC 5100 Table 7: Event Codes and Actions Default Trap Description Threshold A SCSI bus reports an unexpected interrupt Fibre Channel interface reports a LIP reset was received from a host Fibre Channel interface reports a system error Fibre Channel interface reports an error processing a request...
  • Page 46 Viewing Event Code Level Event Codes and Actions SNC 5100 Table 7: Event Codes and Actions Default Trap Description Threshold An interface has detected a bus fault (event message indicates the specific interface) An interface has detected a device fault (event message indicates the specific interface) A SCSI interface reported an...
  • Page 47 Viewing Event Code Level 6-00020-02 SNC 5100 Table 7: Event Codes and Actions Default Trap Description Threshold Inlet Air, Outlet Air, or I/O Processor temperatures have entered Nominal Range from a Warning or Alarm Range Inlet Air Temperature has entered Warning Range from Nominal Range (heating up) or Alarm Range (cooling down)
  • Page 48 Network is running at 10 Mb/sec Heartbeat Event Descriptions Caution: These event codes are not logged in the Event Log. Notification of these events occurs from the ADIC Management Console. For more information on Heartbeat, see the ADIC Management Console User Guide.

  • Page 49: Action Reference Table

    See Table 9 on page 42. See Table 8 on page 41. Default Trap Threshold settings are explained “Events” in the ADIC Management Console User Guide. Check the Event Log to find out which interface (FCAL or SCSI) caused this event. Then use the appropriate action number.

  • Page 50: Event Viewing Levels

    See “Connecting to the Service Port” on page 95. For the latest information on the SNC 5100, visit Event Code or Obvious Symptom Either an Event Code has been reported by the ADIC Management Console or an error has been observed by other means. Start MAP...

  • Page 51: Visually Inspect Leds

    For more information on Events, see the ADIC Management Console User Guide. If the event code is known, go to Table 7, “Event Codes and Actions,” on page 35 with that event code and perform the recommended action. If the symptom is obvious, go to Table 6, “Maintenance Action Plans Troubleshooting Table,”...

  • Page 52: Check For Problems On Attached Devices

    Host Bus Adapters, visit www.adic.com. Check SNC 5100 Product Versions For an current list of required updates, visit www.adic.com. ADIC Management Console version Use this procedure to check the version level of the ADIC Management Console application. Start MAP SNC 5100 Devices".

  • Page 53: Firmware Version

    For installation and operating instructions, as well as access to version information, see the ADIC Management Console User Guide. Step 2. If an update is needed, download the update from www.adic.com, and perform the update. Firmware version Use this procedure to check the firmware version level.

  • Page 54: Quick Component Check

    Step 3. Issue the For more information, see the sysVpdShowAll" Step 4. Report this information to your service representative, if you are asked for it. Quick Component Check Use this procedure to check system components: Step 1. Connect a service terminal to the SNC 5100. For information about how to do this, see “Connecting to the Service Port”...

  • Page 55: Check The Host Event Log

    Step 3. Connect a service terminal to the SNC 5100. For information about how to do this, see “Connecting to the Service Port” on page 95. Step 4. Press the Enter key on the service terminal. If the prompt is not displayed, go to “Service Port MAP” on page 75.

  • Page 56: Device Access Map

    that are not currently attached will be removed from the database. You must reboot the SNC 5100 after performing this procedure for the changes to take effect. Step 1. Connect a service terminal to the SNC 5100. For information about how to do this, see “Connecting to the Service Port”...

  • Page 57: Check Fibre Channel Port Status

    If the port mode for the host connection was changed to Initiator, the host will not be able to see the SCSI devices. For more information on setting Channel modes, see the ADIC Management Console User Guide. Step 3.

  • Page 58: Check Channel Zoning Settings

    SCSI devices are displayed under each Fibre Channel interface, then host access to SCSI devices is not being restricted by Channel Zoning. Step 2. Use the ADIC Management Console to change Channel Zoning settings. For information on Channel Zoning, see the ADIC Management Console User Guide.

  • Page 59: Check Attached Scsi Devices From The Service Port

    Step 2. Press the Enter key on the service terminal. If the prompt is not displayed, go to “Service Port MAP” on page 75. Step 3. If the SNC 5100 is off, then turn it on. Step 4. Verify that the RDY LED is blinking once per second. As the SNC 5100 is booting, several status messages should be displayed on the service terminal.

  • Page 60: Compare Listed Versus Physical Devices

    Step 1. Issue the a list of attached SCSI devices. For more information, see the Step 2. For each SCSI channel, make a list of attached devices. Include SCSI device ID, manufacturer, and device status/flags. Step 3. Go to Compare Listed versus Physical Devices For each SCSI channel, compare the list of attached devices with the physical devices.

  • Page 61: Check Scsi Bus Termination

    Check SCSI Bus Termination Caution If in this procedure you determine that you need to remove a SCSI cable or terminator, all I/O to the SNC 5100 must be stopped and the SNC 5100 must be turned off. Step 1. Verify the termination for the end device attached to the channel in question.

  • Page 62: Check For Multiple Scsi Ids

    Check for Multiple SCSI IDs If two or more devices on the same SCSI channel are configured at the same SCSI ID, only one of those devices will be seen by the SNC 5100. Data transfers to that device will be unreliable. Caution If in this procedure you determine that you need to correct any SCSI IDs, all I/O to the SNC 5100 must be stopped and the SNC...

  • Page 63: Improper Device Type

    Improper Device Type Step 1. Check to be sure that all the devices attached to a single SCSI bus are of the same type. Only low voltage differential devices must be attached to low voltage differential SCSI channels. When a mix of Ultra2/3 SCSI and Ultra SCSI devices are connected to a single bus, the bus will run at the Ultra SCSI speed.

  • Page 64: Examine Scsi Cables

    Examine SCSI Cables Caution If in this procedure you determine that you need to remove a SCSI cable, all I/O to the SNC 5100 must be stopped and the SNC 5100 must be turned off. Step 1. Look for damaged cables. Check for breaks in the cable jacket, exposed or frayed cable shield, exposed or broken wires.

  • Page 65: Examine Scsi Connectors

    Examine SCSI Connectors Caution Before removing a SCSI cable, all I/O to the SNC 5100 must be stopped and the SNC 5100 must be turned off. Step 1. Inspect each connector to find out if pins were bent when the connector was attache Step 2.

  • Page 66: Scsi Loop Back Test

    SCSI Loop Back Test Caution Before performing diagnostics, all FC and SCSI cables must be disconnected from the SNC 5100. Before changing any SCSI cables, all I/O to the SNC 5100 must be stopped and the SNC 5100 must be turned off. Do not perform SCSI loop back tests on SCSI channels that are attached to SCSI target devices.

  • Page 67: Testing Scsi Cables

    Testing SCSI Cables If the cables of the devices attached to a channel have a compatible pinout on both sides, the SNC 5100 can test the cable using the loop back test. Step 1. Stop all I/O to the SNC 5100. Step 2.

  • Page 68: Restore Scsi Setup

    Step 4. Remove all devices from the SCSI buses. Step 5. Attach ONLY the device in question to the SCSI channel it was originally connected to using a known-good SCSI cable and terminators. Step 6. Power the SNC 5100 back on. Wait for it to finish booting. Step 7.

  • Page 69: Fibre Channel Map

    Step 3. Wait for the SNC 5100 to finish booting. Step 4. If the SNC 5100 is in diagnostic mode (command prompt = diagmode > For more information, see “Restoring Normal Mode” on page 188. Step 5. Perform a health check. For more information, see “Perform Health Check”...

  • Page 70: Test Gbic

    Step 2. Press the Enter key on the service terminal. If the prompt is not displayed, go to “Service Port MAP” on page 75. Step 3. From the service terminal, enter the For more information, see the Step 4. Confirm that the Fibre Channel connections are correctly displayed. showBox "Examine Step 5.

  • Page 71: Examine Cables

    Examine Cables Caution If in this procedure, you need to remove or replace the Fibre Channel cable, you must stop I/O at the Fibre Channel host. Step 1. Remove the cables. Step 2. If any cables are obviously damaged, replace them. Step 3.

  • Page 72: Testing Fibre Channel Optical Cable

    Exit this MAP. If the front-panel FC Connection Status LED is on, proceed to Step Step 3. If the SNC 5100’s command prompt on the service terminal is not diagmode > For more information, see “Entering Diagnostic Mode” on page 187. Step 4.

  • Page 73: Replace Fibre Channel Cable

    For more information, see 192. Step 3. If the test passes, the Fibre Channel optical cable is good. Go to If the test fails, go to Replace Fibre Channel Cable Step 1. Replace the cables to the Fibre Channel ports with known good cables.

  • Page 74: Map For The Snc 5100

    • SNC 5100 processor memory fault detected • SNC 5100 PCI bus parity error detected • SNC 5100 PCI interface error detected • The ADIC Management Console Server could not verify the connection to the SNC 5100 Observe Operational LED Behavior When the SNC 5100 is first powered on, the front-panel’s LEDs flash a variety...

  • Page 75: Notification Of Problems In Temperature Subsystem

    SNC 5100 subsystems by the event traps that appear in the “Received Event Trap” window of the ADIC Management Console client. For more information, see the ADIC Management Console User Guide. However, when sensors detect a Warning or Alarm condition in the Temperature subsystem, not only are Trap Event Codes 62, 63, 64, or 65 generated, but a pop-up dialog box immediately alerts the user.

  • Page 76: Fan Speed Is In Warning Or Alarm Range

    Step 4. If obstructions are found, remove them and permit the SNC 5100 to cool. Step 5. If temperatures stabilize, exit this MAP. Step 6. If no obstructions are found, or temperatures do not stabilize, check the SNC 5100’s Air Outlet for obstructions. Step 7.

  • Page 77: Ethernet Map

    • The IP address of a computer on the same subnet as the SNC 5100 for PING tests - REQUIRED • The IP address of the ADIC Management Console Server - REQUIRED. For more information, see the ADIC Management Console User Guide.
  • Page 78 Step 2. Verify that the Ethernet Link LED, which is the green LED on the left, is on. Step 3. If the LED is on, go to step 4. If the LED is not on, proceed to “Before Removing or Replacing the Unit”...
  • Page 79 If they are not, inform the system administrator that there is a network hardware problem where the SNC 5100 is attached. Exit this MAP. Step 9. Remove the Ethernet loop back plug. Step 10. Obtain another Ethernet cable. Step 11. Use this cable to attach the SNC 5100 to the local area network.
  • Page 80 lo (unit number 0): Flags: (0x8069) UP LOOPBACK MULTICAST ARP RUNNING Type: SOFTWARE_LOOPBACK Internet address: 127.0.0.1 Netmask 0xff000000 Subnetmask 0xff000000 Metric is 0 Maximum Transfer Unit size is 32768 0 packets received; 0 packets sent 0 multicast packets received 0 multicast packets sent 0 input errors;...
  • Page 81 Step 20. From the service terminal, enter the the SNC 5100 to finish booting. Go back to step 14. Step 21. Enter the command IP address> <host IP address> administrator for PING testing. Display of successful PING test: Example: SN60023 > ping “192.168.1.1”, 10 PING 192.168.1.1: 56 data bytes 64 bytes from 192.168.1.1: icmp_seq=0.
  • Page 82 Step 23. Remove the Ethernet cable from the SNC 5100 and install the Ethernet loop back plug. Step 24. From the service terminal, enter the For more information, see “Entering Diagnostic Mode” on page 187. Step 25. Wait for the SNC 5100 to finish booting. Step 26.

  • Page 83: Service Port Map

    ADIC Management Console Server and the SNC 5100. Service Port MAP These steps are performed if the SNC 5100 boots and responds to the ADIC Management Console, but the Service Port does not respond. For more information, see the ADIC Management Console User Guide.

  • Page 84: Check The Rs-232 Cable

    Check the RS-232 Cable This test requires another laptop or desktop computer with a functioning RS-232 9-pin port. Terminal emulation software must be installed and running. Step 1. Remove the RS-232 null-modem cable from the service port. Step 2. Connect it to the compatible port on the other computer. Step 3.

  • Page 85: Virtual Private San®Scalar Firewall Manager Settings Map

    Virtual Private SAN®Scalar Firewall Manager Settings MAP Perform these steps if SFM devices are unavailable. Check Scalar Firewall Manager Access Settings Step 1. Connect the service terminal to the Service Port. For more information, see “Connecting to the Service Port” on page 95.

  • Page 86: Verify Host Access To Devices

    If the output from the not Valid, exit this MAP and contact your service representative. Step 8. Use the ADIC Management Console to verify the host and target device access settings. For more information, see the ADIC Management Console User Guide.
  • Page 87 Shut down all of the hosts. Step 6. Enter the For more information, see the 165. Step 7. Use the ADIC Management Console to verify the host and target device access settings. For more information, see the ADIC Management Console User Guide. 6-00020-02 SNC 5100 command from the service terminal.
  • Page 88 SNC 5100 Virtual Private SAN®Scalar Firewall Manager Settings MAP 6-00020-02...

  • Page 89: Removal And Replacement Procedures

    Removal and Replacement Procedures This section describes the removal and replacement procedures for the SNC 5100 in its entirety or for one or more of its GBICs. Handling Electrostatic Discharge-Sensitive Parts Caution It is highly recommended that you follow industry best practice when handling Electrostatic Discharge (ESD) Sensitive Parts.

  • Page 90: Removing And Replacing The Gbic

    Removing and Replacing the GBIC Caution Shut down the host systems to ensure that all I/O through the SNC 5100 has stopped. Removing the GBIC Caution You must stop I/O at the Fibre Channel host. Step 1. Review “Handling Electrostatic Discharge-Sensitive Parts” on page 81.

  • Page 91: Removing And Replacing The Unit

    Shut down the host systems to ensure that all I/O through the SNC 5100 has stopped. Step 1. Verify that the latest configuration has been saved. For more information on saving the configuration, see the ADIC Management Console User Guide. Step 2. Shut the SNC 5100 down and disconnect the power cord.

  • Page 92: Replacing The Snc 5100

    Step 4. Remove the rack bracket from across the width of the 19" rack by unscrewing the two 10-32 x 5/8" screws. Step 5. Slide the unit out of the rack. Replacing the SNC 5100 Step 1. Remove the SNC 5100 from the protective bag. Install the new SNC 5100 in the rack.

  • Page 93: Fibre Channel Tests

    Step 7. From the Service Terminal, enter the For more information, see the Step 8. Verify that the SNC 5100 accurately displays the channel information. If the If not, go to “Start MAP” on page 42. Step 9. Proceed to Fibre Channel Tests For further information about the procedures and commands used in this section, see “Connecting to the Service Port”...

  • Page 94: Test Scsi Port 1 And 2

    Step 3. If the test passes, remove the loop back plug and go to Port 1 and If the test does not pass, go to “Start MAP” on page 42. Test SCSI Port 1 and 2 Step 1. Attach the appropriate VHDCI cable between SCSI 1 and 2. Step 2.

  • Page 95: Network Setup For The Snc 5100

    The SNC 5100 must be connected to a 10/100-base-T Ethernet network for use with the ADIC Management Console software. For more information, see the ADIC Management Console User Guide. An RJ-45 connector is located on the rear panel of the SNC 5100 for connection to the Ethernet.
  • Page 96 Figure 8 Ethernet Port Step 1. To configure the network, connect to the SNC 5100 Service Port. For more information, see “Connecting to the Service Port” on page 95. In all of the subsequent steps, substitute the values you determined in Step 6 of Table 2, “Pre-Installation Checklist,”...
  • Page 97 If you need to set a netmask, specify it after the network address: Example: foster > ethAddrSet “10.0.0.2”, “255.0.0.0” If you need a network route and/or default gateway, you must specify it. Example: foster > gateAddrSet "192.168.1.1" value = 0 = 0x0 When more complicated routing is required, use the route command to specify the destination address, as a full address (single host) or as an abbreviated subnet address.

  • Page 98: Updating The Snc 5100

    Updating the SNC 5100 Step 1. From the service terminal, enter the For more information, see the 191. Step 2. Wait until the SNC 5100 has finished booting. Step 3. From the service terminal, enter the For more information, see the Step 4.

  • Page 99: Post-Repair Checklist

    Post-Repair Checklist It is important that the items in this checklist are verified after you have completed a repair action. This ensures a successful reinstall of the product. Table 4-1: Post-Repair Checklist Step Actions Reinstall the SNC 5100 in its original location. Ensure that the FC hosts are turned off.
  • Page 100 Comments and References This step must be performed if you replaced the SNC 5100 For more information, see the ADIC Management Console User Guide. If FC1 and/or FC2 Connection Status LEDs for the attached hosts are not on, check the FC cables.
  • Page 101 Table 4-1: Post-Repair Checklist Step Actions From the service terminal, enter the fcShow command to show the status of each FC interface that is installed and connected. From the service terminal, enter the fcShowDevs command to show the SCSI target devices that are connected as seen by the Fibre Channel interface.
  • Page 102 SNC 5100 Post-Repair Checklist 6-00020-02...

  • Page 103: Connecting To The Service Port

    Connecting to the Service Port The service port is an RS-232C Data Terminal Equipment (DTE) port, configured at 19200 Baud, with 8 data bits, no parity and either hardware flow control or Xon/Xoff flow control. The 9-pin connector is compatible with serial ports on PCs. A PC may be used to connect to the service port, using a 9-pin to 9-pin null modem cable.

  • Page 104: Connecting The Service Terminal

    Table 11 lists the null modem cable connections. Table 11: Null Modem Cable Connections Service Port Pin Number Carrier detect (not used) Receive data <-> Transmit data Transmit data <-> Receive data Data terminal ready <-> Data set ready Signal ground Data set ready <->...

  • Page 105: Initial Setup Of Hyperterminal

    Initial Setup of HyperTerminal This section shows the steps to setup use the HyperTerminal program. Other terminal emulation programs operate in a similar fashion. Step 1. Connect the null modem cable (and the 9- to 25-pin adapter if applicable) from the computer serial (COM) port to the SNC 5100 Service Port.

  • Page 106: Updating Firmware And Configurations

    Updating Firmware and Configurations Although the ADIC Management Console is the simplest and most efficient tool for updating firmware and saving/loading configurations, you can use the service terminal as an alternate method to perform these operations. For more information, see the ADIC Management Console User Guide.

  • Page 107: Saving A Configuration File

    If HyperTerminal reports an error, try to send the file again. If the SNC 5100 reports an error, make a note of the error code and see the Table 12, “Zmodem Status Codes,” on page 100 for further information. Saving a Configuration File Step 1.

  • Page 108: Zmodem Status Code Table

    Step 3. From the firmware file is located or click the it. In the Step 4. Wait for the “Configuration Update Complete” status message to be displayed on the service terminal indicating successful completion. Step 5. Reboot the SNC 5100 for the update to take effect. For more information, see the If HyperTerminal reports an error, try to send the file again.

  • Page 109: Setting The Time And Date

    Status Code CRC Error - degraded link Timeout Error File size error - file size is different than it was supposed to be Invalid file type Too many retries - degraded link Position Error - file data has been lost Setting the Time and Date Setting the Real Time Clock Step 1.

  • Page 110: Adding A Host System Running Timeserver

    For more information, see the page 183. Example: SN60023> tzSet “EST” TZ Set TIMEZONE = EST:EDT:300:040202:101502 value = 0 = 0x0 SN60023 > Step 4. Use the For more information, see the Example: SN60023 > date SN60023 > FRI JAN 26 9:30:49 2001 SN60023 >...

  • Page 111: Disabling The Timeserver Host

    For more information, see the 164. Example: SN60023 > setTimeHost “butter” Time Host butter value = 0 = 0x0 SN60023 > Step 3. Set the remote system as the source of date/time display using the rdate For more information, see the on page 150.

  • Page 112: Synchronizing The Real Time Clock With A Timeserver

    For more information, see the on page 163. Example: SN60023 > setNettime 0 Nettime 0 value = 0 = 0x0 SN60023 > Step 2. The time will revert to the time set on the SNC 5100’s Real Time Clock. Synchronizing the Real Time Clock with a Timeserver Step 1.

  • Page 113: Service Port Command Reference

    “Connecting to the Service Port” on page 95. Managing the SNC 5100 The ADIC Management Console application is the preferred method for managing the SNC 5100. When you use the ADIC Management Console, the operations described in this reference are carried out through the client application.
  • Page 114 Table 13: Commands Listed Alphabetically byFunction Command or Command Group setSnaCCLun Data Mover sncFeatureEnable Diagnostics Environmental Sensors envMonShow Ethernet Network arptabShow ethAddrGet ethAddrSet gateAddrGet gateAddrSet host “ add ” host “delete” host “list” hostNameSet icmpstatShow ifShow inetstatShow ipstatShow macShow mbufShow route Commands SNC 5100...
  • Page 115 Table 13: Commands Listed Alphabetically byFunction Command or Command Group route “add” route “delete” route “list” snmpCommunitiesShow snmpReadCommunityAdd snmpReadCommunityRemove snmpTrapCommunitySet snmpWriteCommunityAdd snmpWriteCommunityRemove tcpstatShow trapDestAdd trapDestRemove trapDestShow udpstatShow userAdd userDelete userList Event Logging cleShow cleShowAll csClearLogFile 6-00020-02 SNC 5100 Description Add network route table entries Delete network route table entries List network route table entries Display list of Community names currently...
  • Page 116 Table 13: Commands Listed Alphabetically byFunction Command or Command Group loggerDump loggerDumpCurrent supportDump Fibre Channel fcConnTypeGet fcConnTypeSet fcFibreSpeedGet fcFibreSpeedSet fcGbicShow fcPortModeGet fcPortModeSet fcRestart fcShow fcShowDevs fcShowNames fcTxDisable fcTxEnable setFcFrameSize setFcHardId Commands SNC 5100 Description Display Event Log records Display Event Log records for current boot Display information used in troubleshooting Display the current setting of a Fibre Channel port’s connection type...
  • Page 117 Table 13: Commands Listed Alphabetically byFunction Command or Command Group setHost sysNodeNameModeSet sysNodeNameModeShow targets Flash File System Health Check hlthChkIntervalGet hlthChkIntervalSet hlthChkLevelGet hlthChkLevelSet hlthChkNow Help clehelp diagHelp help hlthChkhelp 6-00020-02 SNC 5100 Description Set Host OS type for specific Fibre Channel port Change the Fibre Channel Node Name mode...
  • Page 118 Table 13: Commands Listed Alphabetically byFunction Command or Command Group mapHelp netHelp snmpHelp userHelp Product Data and Maintenance clearReservation initializeBox licenseShow mapCompressDatabase mapRebuildDatabase mapShowDatabase mapShowDevs mapWinnowDatabase mapWinnowDatabaseLun shellLock showBox showVersions Commands SNC 5100 Description Display Device Map command info Display Network command info Display SNMP command info Display User account command info Force-clear a reservation on the specified...
  • Page 119 Table 13: Commands Listed Alphabetically byFunction Command or Command Group sysConfigShow sysVpdShow sysVpdShowAll ridTag version uptime Scalar Firewall Manager sfmAccessApply sfmAccessClear sfmAccessSet sfmActiveSet sfmConnectionSet sfmFeatureEnable sfmHostShow sfmInactiveSet 6-00020-02 SNC 5100 Description Display configuration settings Display Vital Product Data Display Vital Product Data for all subsystems Display and set serial number of replaced Base...
  • Page 120 Table 13: Commands Listed Alphabetically byFunction Command or Command Group sfmNameSet sfmShow sfmSparseAccessSet sfmTypeSet SCSI fcShowDevs scsiAltIdGet scsiAltIdSet scsiHostChanGet scsiHostChanSet scsiHostIdGet scsiHostIdSet scsiRescan scsiResetDisableGet scsiResetDisableSet scsiShow Commands SNC 5100 Description Enter a name for a specific host Display status information for one or all registered hosts Set access permission for a...
  • Page 121 Table 13: Commands Listed Alphabetically byFunction Command or Command Group scsiTermGet scsiTermSet targets Startup diagBoot normalBoot reset reboot Time and Date date dateSetFromRTC hostShow rdate rtcDateSet rtcSetCurrent setNettime setTimeHost tzSet Each command outputs a status “value” in decimal and hexadecimal after execution and before a new prompt is displayed.
  • Page 122 Usually a value of 0 indicates success, but some successful commands return a different value. arptabShow arptabShow table contains the current Internet-to-Ethernet address mappings. This information may be useful to the LAN administrator. SN60023 > arptabShow 192.168.1.19 at 8:0:20:23:2f:db value = 0 = 0x0 SN60023 >...
  • Page 123 The above example shows the clear a reservation on a target device at LUN 4. cleHelp command displays a list of the Command Log Event facility cleHelp commands. SN60023 > cleHelp CLE - Command Log Event facility cleShow <lun> - Displays Logged Events for a specific LUN cleShowAll - Displays Logged Events for All LUNs value = 0 = 0x0...
  • Page 124 The local Real Time Clock can also be synchronized with a remote timeserver See the rtcSetCurrent SN60023 > date SN60023 > THU JAN 25 20:32:49 2001 SN60023 > dateSetFromRTC dateSetFromRTC the date display. Use the SN60023 > dateSetFromRTC value = 0 = 0x0 SN60023 >...
  • Page 125 w/loop-back cable normalBoot Shutdown and restart in normal mode scsiChannelTest <x,y> Test specified SCSI Channels w/loop-back cable See User’s Guide for more information value = 0 = 0x0 SN60023 > disableCC [option number] Disable the command and control interface (LUN 0) using the command.
  • Page 126 enableCC To restore the capability to send commands to the command and control interface (LUN 0), use the used to re-enable the interface after it was disabled by the disableCC command. SN60023 > enableCC value = 0 = 0x0 SN60023 > envMonShow envMonShow their current values.
  • Page 127 Air Outlet Temperature IO Processor Temperature Input Power: Input Power: Local Power 2.5 Volts Local Power 3.3 Volts Local Power 3.3 Volts Aux Nominal All Power All Temp Sample Count value = 1 = 0x1 envMonRangeShow envMonRangeShow 5100's environmental channels. It displays ranges of values associated with the Nominal, Warning, and Alarm states for voltage, temperature, and fan/blower operation according to the channels defined in the SN600012 >...
  • Page 128 Input Power: +5 Volts (V): Nominal: 4.83 to 5.20 Warning: 4.75 <= N < 4.83 or 5.20 < N <= 5.25 Alarm: Input Power: +12 Volts (V): Nominal: 11.00 to 12.93 Warning: 10.75 <= N < 11.00 or 12.93 < N <= 13.18 Alarm: Local Power: +2.5 Volts (V): Nominal: 2.42 to 2.58...
  • Page 129 ethAddrSet ethAddrSet address is specified as 4 decimal numbers separated by periods. SN60023 > ethAddrSet "192.168.1.54" Host Address set to 192.168.1.54 for Ethernet interface value = 0 = 0x0 SN60023 > If a netmask is required, specify it after the IP address in “dotted decimal” form.
  • Page 130 fcConnTypeSet [port],[connection] fcConnTypeSet Fibre Channel port. See also the Parameter Port Connection Type The following example shows how to set Fibre Channel port 1 connection type to point-to-point. SN60023 > fcConnTypeSet 1,1 value = 0 = 0x0 SN60023 > Caution You must issue the for the new setting to take effect.
  • Page 131 Parameter Value value = fcFibreSpeedSet [port],[speed] fcFibreSpeedSet Gb/sec or 2 Gb/sec for a Fibre Channel port. The port can also be set to autorange, as in the example below Parameter Value Port Speed SN60023 > fcFibreSpeedSet 1,0 value = 0 = 0x0 SN6002 >...
  • Page 132 GBIC. Specifying the port number is optional. Parameter Value Port SN600023 > fcGbicShow --------------------------------------------------------------- Ctlr : Module : ID : Code : --------------------------------------------------------------- 1 : 4 : Serial Module Definition Protocol : Connector Type --------------- SC : Nominal Speed ---------------- 2.5 Gb/sec : Link length for 9/125 um ----- 0 meters : Link length for 50/125 um ---- 5500 meters : Link length for 62.5/125 um -- 2700 meters...
  • Page 133 fcPortModeGet [port] fcPortModeGet Channel port. The default port mode is Public Target. See also the fcPortModeSet Parameter Value Port After the command executes, the number displayed as a value indicates the port mode as follows: Value Private Target Private Initiator Private Target and Initiator Public Target Public Initiator...
  • Page 134 fcPortModeSet [port],[mode] fcPortModeSet port. See also the The default port mode is Public Target. Consequently, if attached to a Fabric device the SNC 5100 will register as a Target with the name server. If the port mode is Private Target, the SNC 5100 does not register with the name server and the Fabric device will not recognize the SNC 5100 as a Target.
  • Page 135 typically use this command to restart the port after changing its configuration settings so that the changes take effect. Issuing this command is an alternative to rebooting the SNC 5100 in order to make the configuration changes take effect. Caution This command interrupts traffic.
  • Page 136 SN600032 > fcShow ------------------Fibre Channel Controllers----------------------- Ctlr : PCI Addr : ISP xt. : Link : Bs Dv Fn : Type IFO : Speed ------------------------------------------------------------------ : 00 07 00 : 2300 one : 1 Gbps : 00 08 00 : 2300 one : 2 Gbps ------------------------------------------------------------------------------ value = 95 = 0x5f = ‘_’...
  • Page 137 SN60023 > fcShowDevs FC 1: LUN Chan Id Lun Vendor Product ----------------------------------------------------- 0 0 0 0 ADIC 0338 00000060450d0080 17 3 0 0 OEM 18 3 0 1 OEM 19 3 1 0 OEM 6 1 1 0 OEM OEM DCHS04X...
  • Page 138 0 0 0 0 ADIC 0338 00000060450d0080 8 2 3 0 OEM OEM DCHS04X 9 2 4 0 OEM OEM DCHS04X value = 6 = 0x6 SN60023 > fcShowNames fcShowNames the Fibre Channels. Ctlr Id PCI Addr ISPType Node Name...
  • Page 139 Parameter Value Port SN60023 > fcTxEnable 1 value = 0 = 0x0 SN60023 > gateAddrGet gateAddrGet one has been set. This address is used when connections are made to a different subnet and there are no explicit routes defined for that subnet. Consult your network administrator for more information on the default gateway (sometimes referred to as default router) address.
  • Page 140 SNC 5100 terminal. SN600726 > gateAddrSet “10.0.0.1” gateAddrSet: Error setting current gate addr: S_errno_ENETUNREACH value = -1 = 0xffffffff = payloadChecksum + 0xffd418a3 The new gateway address is written to the bootup parameters to be used at the next boot. If at next boot, the address is reachable, then it will be written to the system file.
  • Page 141 diagHelp hlthChkHelp ioHelp mapHelp netHelp snmpHelp userHelp shellLock version whoami clearReservation [devId] Clear reservation on a target (may reset target) diagBoot initializeBox defaults, reboot ridTag [“value”] base unit disableCC [option] option 1 - Report as Invalid (AIX mode) option 2 - Fully disabled enableCC scsiRescan [chan] specified)
  • Page 142 SNC 5100 subsystems targets List all known target devices uptime Display time since last boot See User’s Guide for more infomation value = 39 = 0x27 = ‘’’ SN60023 > hlthChkHelp command displays a list of the Health Check commands. hlthChkHelp SN60023 >...
  • Page 143 hlthChkLevelGet To display the current Health Check level, use the command. The example below shows that the current level is 2. SN60023 > hlthChkLevelGet value = 2 = 0x02 SN60023 > hlthChkLevelSet To set the Health Check level, use the example below shows setting the level to 3.
  • Page 144 at system startup to initialize the network hosts table. This table associates network names with IP addresses. Use of the but might facilitate frequently needed connections. Each host entry is a single line of the format: IP-address where IP-address is a text string in standard IP Address format (i.e., 10.0.0.2). official_host_name is the first name selected for this host.
  • Page 145 official_host_name is the first name selected for this host. nicknames is an optional list of additional aliases for the host (separated by spaces). The following is an example of host file contents. 192.168.1.90 bruno 200.0.0.42 socrates 200.0.0.45 plato 200.0.0.47 fred SN60023 >...
  • Page 146 hostNameSet The hostNameSet command changes the network name of the SNC 5100. The shell prompt will be set to the new host name. SN60023 > hostNameSet "foster" Target hostname set to foster value = 0 = 0x0 foster > hostShow command displays the IP address and alias (if any) of the unit hostShow processing the...
  • Page 147 network. Interpreting these statistics requires detailed knowledge of Internet networking protocols. This information may be useful to the LAN administrator. SN60023 > icmpstatShow ICMP: 0 call to icmp_error 0 error not generated because old message was icmp 0 message with bad code fields 0 message <...
  • Page 148 Metric is 0 Maximum Transfer Unit size is 32768 0 packets received; 0 packets sent 0 multicast packets received 0 multicast packets sent 0 input errors; 0 output errors 0 collisions; 0 dropped value = 29 = 0x1d SN600752 > inetstatShow inetstatShow sockets for the Ethernet network.
  • Page 149 ipstatShow ipstatShow Ethernet network. Interpreting these statistics requires detailed knowledge of Internet networking protocols. This information may be useful to the LAN administrator. SN60023 > ipstatShow total 8380 badsum 0 tooshort 0 toosmall 0 badhlen 0 badlen 0 fragments 0 fragdropped 0 fragtimeout 0 forward 0...
  • Page 150 file are displayed starting with the most recent events. SN600393 > loggerDump *** Dumping 10 of 10 records *** SEQUENCE TIME 0001 FEB 21 2002 17:58:06 0002 FEB 21 2002 17:58:06 5 2002, 18:03:37 0003 FEB 21 2002 17:58:12 Active, Hosts = 1 0004 FEB 21 2002 17:58:12 depth is unknown (0x0700)
  • Page 151 Number Notice Warning Information SN600393 > loggerDumpCurrent 2 *** Dumping 5 current records (of 13 total) with level <= 2 *** SEQUENCE TIME 0007 FEB 26 2002 19:01:14 0008 FEB 26 2002 19:01:14 0010 FEB 26 2002 19:01:14 Added: index 0 , handle 0x08fda380 0012 FEB 26 2002 19:01:26...
  • Page 152 the Ethernet interface. SN60023 > macShow Enet MAC Address: 0.60.45.d.0.80 value = 33 = 0x21 = '!' SN60023 > mapCompressDatabase Caution Compressing the map database will cause device addresses to change unpredictably. Use this command only when no host systems are expecting devices to remain at their current addresses. Occasionally, it may be necessary to eliminate inactive entries and reorder the active entries in the Persistent Device Map database.
  • Page 153 SN60023 > If you have not been using SFM the output of this command will not reference SFM. SN60023 > mapCompressDatabase This command will compress the Persistent Device Map. Do you want to compress the Device Map? (y or n) y 0xc1689ac0 (tShell): Wrote 23 device maps to file 'nvfs:config/device.map' Device Map Compressed...
  • Page 154 SNC 5100 command deletes the current database. When the mapRebuildDatabase SNC 5100 is next booted, the devices found will be assigned new addresses. When you run this command you will be given the option of also clearing the SFMaccess settings. Because devices will be assigned new addresses, clearing the SFMdatabase ensures that hosts will not have access to the wrong LUNs.
  • Page 155 009 SCSI 002 005 000 00000060:450d00c0 010 SCSI 002 005 001 00000060:450d00c0 011 SCSI 001 000 000 00000060:450d00c0 012 SCSI 001 006 000 00000060:450d00c0 value = 0 = 0x0 SN60023 > devIdThe index of the device in the database. TypeThe type of interface where the device is connected. SNA indicates an internal device.
  • Page 156 mapWinnowDatabase Occasionally, you may want to eliminate inactive entries from the database. mapWinnowDatabase presently attached. The address mapping of the current devices will not be altered. SN60023 > mapWinnowDatabase 0xc0ac8340 (tShell): Wrote 4 device maps to file 'nvfs:config/device.map' value = 4 = 0x4 SN60023 >...
  • Page 157 administrator. SN60023 > mbufShow type number --------- ------ FREE : DATA : HEADER : SOCKET : RTABLE : HTABLE : ATABLE : SONAME : ZOMBIE : SOOPTS : FTABLE : RIGHTS : IFADDR : TOTAL : number of mbufs: 40 number of clusters: 4 number of interface pages: 0 number of free clusters: 4...
  • Page 158 inetstatShow ipstatShow - Display statistics for IP macShow - Display Media Access Control Address mbufShow - Display mbuf statistics route "<func>","destination","gateway" func - "add" - add route to route table - "delete" - delete route from route table - "list" - list route table tcpstatShow - Display statistics for TCP udpstatShow...
  • Page 159 ----------------------------------------------|-------- value = 0 = 0x0 SN600393 > reserveShow 1 Idx Tdev Host's Port Name ----------------------------------------------|-------- 0 0x8fda380 ADIC 1 0x9ffcf08 IBM value = 0 = 0x0 SN600393 > reset command immediately initiates a reset cycle. Any pending data reset...
  • Page 160 writes to the flash file system will be lost. This operation is not typically used. The reboot command should be used to gracefully shutdown and restart the SNC 5100. SN60023 > reset restartScsi [channel] restartScsi issuing a bus reset. SN60023 > restartScsi 1 value = 0 = 0x0 SN60023>...
  • Page 161 To remove a file, use the SN60023 > rm "file.ext" route utilities maintain a route file, nvfs:/mgmt/route, which is route used at system startup to initialize the network routing table. Each route entry is a single line of the format: destination:gateway where destination is an IP address (for a subnet or host) or the name of a host that is...
  • Page 162 route delete “ route “ delete ” the gateway. SN60023 > route "delete","200.0.0","bruno" SN60023 > route list “ ” route “ list ” SN60023 > route "list" Destination SNC 5100 -------------------- -------------------- socrates bruno Destination SNC 5100 -------------------- -------------------- 200.0.0 bruno value = 0 = 0x0 SN60023 >...
  • Page 163 string: SN60023 > rtcDateSet 2001,1,26,5,9,30,00 value = 0 = 0x0 SN60023 > Caution: The time will be one hour off when Daylight Savings Time is in effect. rtcSetCurrent rtcSetCurrent command in order to synchronize the local Real Time Clock with the timeserver running on a remote host.
  • Page 164 SN60023 > The example below shows the rz command when it is used to receive a file that contains configuration parameters. See also the sz command for information about sending a configuration file. SN60023 > rz **B000000023be50 Configuration Update in Progress... Configuration Update Complete.
  • Page 165 SN60023 > Caution You must reboot the SNC 5100 after executing this command for the new setting to take effect. scsiHostChanGet [channel] scsiHostChanGet channel. If no channel is specified, Host Channel modes are displayed for all SCSI channels. SN60023 > scsiHostChanGet SCSIbus HostChan ------- --------------- SCSI 1 Channel is Target SCSI 2 Channel is Initiator...
  • Page 166 scsiHostIdGet [channel] scsiHostIDGet SCSI Channel. If no channel is specified, Host IDs are displayed for all SCSI channels. SN60023 > scsiHostIdGet SCSIbus HostId ------- --------------- SCSI 1 7 SCSI 2 7 value = -1 = 0xffffffff SN60023 > scsiHostIdSet [channel],[id] scsiHostIdSet Channel.
  • Page 167 value = 0 = 0x0 SN60023 > Rescanning a SCSI bus may delay I/O commands pending on that bus for several seconds. Do not rescan SCSI buses when this delay may not be tolerated. When possible, only scan the bus where a new device has been added.
  • Page 168 Parameter Channel Number Mode SN60023 > scsiResetDisableSet 1,1 Reset Disable set to TRUE for SCSI 1 will take effect upon reboot value = 0 = 0x0 SN60023 > scsiShow command displays all SCSI channels and information about scsiShow the devices attached to each channel. The following example shows the display for a tape library attached to SCSI Channel 2: SN60023 >...
  • Page 169 Width scsiTermGet [channel] scsiTermGet specified channel. If no channel is specified, status information is displayed for all SCSI channels. SN60023 > scsiTermGet SCSIbus Termination ------- --------------- SCSI 1 Enabled – default SCSI 2 Enabled value = 0 = 0x0 SN60023 > SN60023 >...
  • Page 170 Parameter SAN Channel Number Frame Size If an invalid size is set, then the frame size of 2048 will be used. Caution You must reboot the SNC 5100 after executing this command for the new setting to take effect. SN60023 > setFCFrameSize 1,2048 value = 2048 = 0x800 SN60023 >...
  • Page 171 1 or 2 Changes will apply to FC Connection 1 or 2, as specified “nt” “aix” “solaris” “hp-ux” “linux” “netware” “gateway” “generic” “unisys” “as400” “adic snc” “pv-136t-fc” “autosense/nt” command enables or disables timeserver functionality. Meaning Disables timeserver functionality Enables timeserver functionality Commands...
  • Page 172 SN60023 > setNettime 1 Nettime 1 value = 0 = 0x0 setSnaCCLun [newLUN] setSnaCCLun LUN to the specified value. newLUN is the new value for the Command and Control LUN. Valid values are 0 through 127. The new setting takes effect immediately. The previous value is removed from the device map and database and a trap is generated indicating that the device was removed.
  • Page 173 sfmAccessClear [disable code] sfmAccessClear LUN 0 (the Command and Control interface). The disable code is 0xfacade02. The following command example shows how to disable all access. SN60023 >sfmAccessClear 0xfacade02 value = 0 = 0x0 SN60023 > sfmAccessSet [hostindex],<Starting LUN>,<Ending LUN>,<Access> sfmAccessSet for the specified host connection index.
  • Page 174 SN60023 > If SFM is already active, the following is displayed. SN60023 > sfmActiveSet SFM: Already Active value = 21 = 0x15 SN60023 > sfmConnectionSet [hostindex], sfmConnectionSet the host at the specified connection index. The connection may be a device name, port address, etc.
  • Page 175 Name: 'LABATTS' Host Type: 'NT 4.0 SP5' Device Id: 'ScsiPort6 [0:0:0] (QLA2100) LUN Access: 0: 01 01 01 00 00 00 00 00 00 00 00 00 00 01 01 00 16: 00 00 00 00 00 00 00 00 00 01 01 00 00 00 00 00 32: 00 00 00 00 00 01 01 00 00 00 00 00 00 00 00 00 48: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00...
  • Page 176 string” for the specified host connection index. The following command example shows setting the host name for host Id 1 to “LANDERS”. Existing hostindex and name values can be determined by looking at the “Id” and “Host Name” columns in the output of the SN60023 >...
  • Page 177 sfmSparseAccessSet[hostindex], sfmSparseAccess the specified host connection index. Same as are entered as a string of characters separated by commas. Existing hostindex values can be determined by looking at the “Id” column in the output of the command. sfmShow -1 Access Disables access to the LUNs enables access to the LUNs When you enter this command, the settings are stored in memory but are not...
  • Page 178 interface is opened, the Service Port interface is not available. The command may be used to prevent a network protocol access to the shell. A numeric parameter specifies if the shell is to be locked or unlocked. If the parameter is 0, then the shell is unlocked. SN60023 >...
  • Page 179 Power-On-Self-Test (POST), bootrom and Alternate bootrom. SN600726 > showVersions ADIC Scalar Storage Network Controller Firmware-4 Version 0404.05 Built Oct 19 2001, 14:40:29 on 5xame by jsmyder POST Bootrom Alt Bootrom value = 0 = 0x0 SN600726 > sncFeatureEnable "licensekeystring"...
  • Page 180 SNMP community strings serve to group network devices into logical collections for management purposes. The community string must match on both the ADIC Management Console Server and the SNC 5100 you wish to manage. The default settings do match. Use the ADIC Management Console to view or edit strings that apply to the Server.
  • Page 181 The snmpReadCommunityAdd command adds the specified string to the list of accepted strings for SNMP Read operations (Get and GetNext). The View switch must be set to “1” to be accepted by the ADIC Management Console. For more information, see the ADIC Management Console User Guide.
  • Page 182 For more information, see the ADIC Management Console User Guide. SN60023 > snmpWriteCommunityAdd “adic”,1 Success value = 0 = 0x0 SN60023 > snmpWriteCommunityRemove snmpWriteCommunityRemove from the list of accepted strings for SNMP Write operations. SN60023 > snmpWriteCommunityRemove “adic” Success value = 0 = 0x0 SN60023 >...
  • Page 183 An example configuration that requires the Node Name on each Fibre Channel port to be different is where the host has two Host Bus Adapters (HBAs) installed for redundancy. In this configuration, each HBA is connected to a different Fibre Channel port on the SNC 5100. Fail-over software on the host defines one of the HBAs as the primary connection and the other HBA as a spare.
  • Page 184 A Board HCO B Board Name B Board S/N B Board HCO value = 0 = 0x0 SN60023 > sysVpdShowAll Commands SNC 5100 Firmware-4 ADIC /ffs ADIC FCR2 BK001120P B Board Proc BK002100P shows a little more information and includes product 6-00020-02...
  • Page 185 RID Tag Firmware ID FirmwareVend Firmware Version 4.01 Config File Sys /nvfs Code File Sys ******** A BOARD ******** -------- Processor Board VPD -------- Name ADIC FCR2 00034689 BK001120P Flash Megs 8 Meg Dram Megs 32 Meg Sys Ram NV RAM...
  • Page 186 Device Index IO Class Enum IO Type Enum Label Index Bus Id 0.7.0 -------- FC 2 VPD -------- IO Class Fixed IO IO Type Fibre Channel IO Mfg QLogic Device Index IO Class Enum IO Type Enum Label Index Bus Id 0.8.0 -------- IO Option Card VPD -------- IO Class...
  • Page 187 IO Type Enum Baud 19200 Flow Hardware -------- RS232 VPD -------- IO Class RS232 IO Type RS232 IO Mfg unknown Device Index IO Class Enum IO Type Enum Baud unknown Flow unknown ******** B BOARD ******** -------- Processor Board VPD -------- Name B Board Proc 00032601...
  • Page 188 Device Index IO Class Enum IO Type Enum Label Index Bus Id 1.1.0 -------- SCSI 4 VPD -------- IO Class Fixed IO IO Type SCSI IO Mfg LSI Logic Device Index IO Class Enum IO Type Enum Label Index Bus Id 1.1.1 value = 0 = 0x0 buck172 >...
  • Page 189 Idx Tdev Vendor Product ----------------------------------------------|--------------- 0 0xc194a400 ADIC Local 0252 | Cmd/Cntrl Status 0h 2 0xc1ffc390 ADIC 5324 | Tape: Blk Size 32768 , flags 7h 3 0xc1ffc290 ADIC 5324 | Changer: flags 7h value = 4 = 0x4 SN60023 >...
  • Page 190 SNMP trap destination table that is maintained within the SNC 5100. When the ADIC Management Console is running, it inserts its address into the table automatically. For more information, see the ADIC Management Console User Guide.
  • Page 191 SNC 5100. The broadcast address for the Ethernet port is also automatically included in the table. When the ADIC Management Console is running, it inserts its address into the table automatically. For more information, see the ADIC Management Console User Guide.
  • Page 192 value = 15 = 0xf SN60023C > uptime command displays the elapsed time since the last boot of the SNC uptime 5100. SN60023 > uptime Elapsed time since reset 4d:23h:12m:46s:10t value = 10 = 0xa SN60023 > The example indicates that 4 days, 23 hours, 12 minutes, 46 seconds and 10 clock ticks have elapsed since the SNC 5100 was last booted.
  • Page 193 The first line displayed is the SNC 5100 firmware version. version The lines that follow pertain to the operating system software version. SN600033 > version ADIC Firmware-4 Version 0401.0701 Built Mar 2 2001, 10:55:47 on EDELWEISS by 6-00020-02 SNC 5100...
  • Page 194 SNC 5100 terryk VxWorks (for Buckhorn - IBM PowerPC 405GP Rev. D) version 5.4. Kernel: WIND version 2.5. value = 26 = 0x1a SN600033 > Commands 6-00020-02...

  • Page 195: Boot Modes

    Diagnostic Command Reference This section specifies the procedures used when diagnostics are required. Boot Modes The SNC 5100 has two modes of operation: commands are available from the service terminal to reboot the SNC 5100 to the desired mode. The SNC 5100 remains in the existing mode until it has been directed to reboot in the other mode.

  • Page 196: Restoring Normal Mode

    If the command prompt displayed on the service terminal is not diagmode > Step 7. Wait for the SNC 5100 to reboot. Step 8. At the diagnostic tests. Restoring Normal Mode Follow this procedure if the SNC 5100 was placed in diagnostic mode and needs to be restored to normal operation.

  • Page 197: Event Log Dump

    See also Figure 6 on page 35, “Detail of Event Log Listing From Service Port.” Retrieving the Code 43 Dump File If an event code 43 was reported to the ADIC Management Console client, it is an indication that the SNC 5100 performed an error recovery operation and had to reset the Fibre Channel interface to clear a lock-up condition.
  • Page 198 Repeat this step if there is more than one file. Save each file to the service terminal. Step 6. Send the file to support@adic.com for analysis, attaching the dump file to the message. Special Procedures SNC 5100 command.

  • Page 199: Boot Mode Commands

    Boot Mode Commands diagBoot This command is used only to transition an SNC 5100 from normal operations to the special diagnostic mode. Caution All SCSI and FC cables must be disconnected before entering the diagBoot • The diagBoot exists. • It copies the existing bootline to a file in the SNC 5100.
  • Page 200 The Ethernet loop back plug, Fibre Channel loop back plug, and SCSI cable provided in the Service Tool Kit are required for the corresponding loop back test. Caution You must disconnect the FC and SCSI cables from the SNC 5100. If you do not, the data on the attached tape devices will become corrupted.
  • Page 201 fcSlotTest slot. Substitute for command can be used to test the slot or the cable. The following example code shows the display for a test Fibre Channel slot 1. diagmode > fcSlotTest 1 FC 1 [##########] Iterations 72 Errors 0 - PASSED Fibre Channel Port 1 returns PASSED value = 0 = 0x0 diagmode >...
  • Page 202 The example below shows the display for a test on SCSI channels 1 and 2. diagmode > scsiChannelTest (3,4) SCSI-3 -> SCSI-4 [##########] 10 iterations PASSED SCSI-4 -> SCSI-3 [##########] 10 iterations PASSED value = 0 = 0x0 diagmode > scsiChannelTest (1,2) SCSI-1 ->...
  • Page 203 also lists the cabling requirements for each slot: showBox SN60023 > showBox Back _________________________________________ /========================================/ [SW-2] [LVDT] SCSI1 |________________________________________|/ LVDT = SCSI Low Voltage Differential - Terminated SW-2 = Short Wave - Two GB value = 0 = 0x0 SN60023 > supportDump supportDump commands in a standard way and in a specific order.
  • Page 204 SNC 5100 envMonShow dmva reserveShow 1 Diagnostic Commands 6-00020-02...

  • Page 205: Post Boot Behavior

    SNC 5100 POST Error Codes The Power-On-Self-Test (POST) is responsible for testing the integrity of the processor’s SDRAM. After testing SDRAM POST will attempt to transfer control to either the default bootrom image or an alternate image. POST can also download binary images over the service port and write them to flash memory.

  • Page 206: Simple Access Test

    SNC 5100 Initial POST Figure 11 Initial POST starts by initializing the service-port and the system PLD(s). The IpostMain ERR LED will extinguish and the RDY LED will turn on. POST will display the following message on the service port: == POST Version nnn == Simple Access Test Figure 12 Simple Access...

  • Page 207: Bitwalk Test

    SNC 5100 Bitwalk Test Figure 13 Bitwalk Test This test first walks a one-bit then a zero-bit through the base of each bank of SDRAM. This test is identified by the flash of the FC2 LED. Memory Size Figure 14 Memory Size This test verifies that the apparent size of SDRAM meets the minimum and maximum sizes specified for the product.

  • Page 208: Identify And Execute Bootrom

    SNC 5100 This test writes and reads a series of diagnostic patterns to each memory location in SDRAM. This test is identified by the repeated flash of the SCSI2 LED. This test can take several seconds to complete. Address Test Figure 16 Address Test This test writes and reads address tags to memory to test for bad SDRAM address lines.

  • Page 209: Post Service Menu

    SNC 5100 POST will examine the FLASH memory primary bootrom locations to determine whether or not it contains a viable bootrom. If the bootrom appears valid then POST will transfer control to it. If the bootrom image is considered invalid then POST will repeat the bootrom checks at the location of the secondary bootrom.

  • Page 210: A - Cold Boot From [A]Lternate Bootrom

    Figure 19 NMI 1 The button may be depressed any time during the memory tests. Figure 20 NMI 2 After completing the memory tests POST will display: == POST Version nnn == == POST MENU == A - Cold boot from [A]lternate bootrom B - Cold [B]oot from primary bootrom R - [R]eceive new boot image from serial port V - full [V]ersion information...

  • Page 211: R - [R]Eceive New Boot Image From Serial Port

    SNC 5100 R - [R]eceive new boot image from serial port This will start the ZMODEM transfer engine that transfers a single binary bootrom image file to POST using the service port. It should not be used to receive other kinds of binary image files. If the transfer is successful then POST will program the bootrom image into the FLASH memory device.
  • Page 212 SNC 5100 POST Service Menu 6-00020-02...

  • Page 213: Bootrom Messages

    Startup Message Reference After the SNC 5100 completes its power-on self-test, it will attempt to find, load, and run the real-time LIC boot loader. Bootrom Messages See the sample code below. Press any key to stop auto-boot... auto-booting... boot device unit number processor number file name...

  • Page 214: Lic Initialization Messages

    Enabling MMU Data Translation Firmware-4 Version 0401.5 Built Feb 1 2001, 17:23:51 on redsky for Buckhorn - IBM PowerPC 405GP Rev. D Product Type - ADIC Copyright ADIC, 1994-2001 VxWorks 5.4 WIND version 2.5BSP 1.2/4a Copyright Wind River Systems, Inc., 1984-2000 Memory Size: 0x2000000 /nvfs/ - disk check in progress ...

  • Page 215: Final Startup Messages

    SNC 5100 csSrvcInit SN600030 Clock set from RTC value = 0 = 0x0 amemInit SDRAM DIMM: 128 Meg - 1 banks detected value = 0 = 0x0 appInit Final Startup Messages In the final stage of the boot process, information is displayed about the firmware version, SNC 5100 name, optional features that are enabled or disabled, SCSI Channels, and the IP address.
  • Page 216 SNC 5100 Bootrom Messages 6-00020-02...

  • Page 217: Acronyms

    Glossary Acronyms BIOS DRAM HTTP JMAPI MTBF 6-00020-02 SNC 5100 Basic Input/Output System Differential Ended Dynamic Random Access Memory Data Terminal Equipment Electrostatic Discharge Electromagnetic Interference Graphical User Interface Host Bus Adapter Hierarchical Storage Management Hypertext Transfer Protocol Input/Output Internet Protocol Java Management Application Programming Interface Java RunTime Environment Light Emitting Diode...
  • Page 218 POST RTOS SCSI SDRAM SNMP Acronyms SNC 5100 Power-On Self test Point-to-Point Protocol Radio Frequency Interference Replacement Identification Remote Method Invocation Remote Procedure Call Real Time Operating System Storage Area Network Small Computer System Interface Synchronous Dynamic Random Access Memory Single-Ended Scalar Firewall Manager Simple Network Management Protocol...

  • Page 219: Adic Limited Product Warranty

    Buyer assumes responsibility for the selection of the Products for the uses for which they are purchased. 3. If a defect is found and reported to ADIC in writing within the warranty period, ADIC will, in its sole discretion and as its sole responsibility and liability and as BUYER’S SOLE AND EXCLUSIVE REMEDY...
  • Page 220 Buyer gives ADIC full control over the defense and settlement of the claim and fully cooperates with ADIC with respect thereto. If any such claim is brought or is likely to be brought, ADIC may at its option replace or modify the...

  • Page 221: Adic End User License Agreement

    Digital Information Corporation (ADIC) and Licensee for use of ADIC's software and related documentation. Any software or related materials provided to Licensee by ADIC will be subject to the terms and conditions of this License and by opening the accompanying package and/or by using the products, Licensee signifies its agreement with this license.
  • Page 222 90 days after installation of the Software of Licensee’s claim of any defect. If ADIC determines that the Software is defective, ADIC’s sole obligation is for ADIC, at its option, to correct, any defect in the Software or to accept the ADIC End User License Agreement...
  • Page 223 Software will be made compatible with new releases of operating systems within a specified amount of time, or at all. At Licensee's request, ADIC will notify Licensee of the version level of the operating system with which the Software is intended to be compatible.
  • Page 224 No Assignment or Modification. This License is not assignable. None of the Software or Documentation may be sublicensed, assigned, or transferred to any other party without ADIC’s prior written consent. Any effort contradictory with this is null and void. This License can only be modified by a written agreement executed by the parties.
  • Page 225 INDEX Action Reference Table ADIC Management Console AMC. See ADIC Management Console Assigned LUN 187, 191 Boot modes 110, 171, 197–203 bootrom calar Channel Zoning Command and Control LUN 9–10 Configuration load save Date Device Access MAP Diagnostic commands Electrostatic discharge...
  • Page 226 Hardware description maintenance. See MAPs setup Help Host event log Registration service. See HRS Host Bus Adapter. See HBA HyperTerminal 19–31 Installation 110, 141 License key Loop ID Maintenance Action Plans. See MAPs 33–79 MAPs Netmask 113, 188 Normal mode Operating specifications 197–203 POST...
  • Page 227 SCSI Channel SCSI target ID. See also Assigned LUN Service port 105--186 commands connecting to SFM. See Scalar Firewall Manager SNC 5100 for the Scalar 1000 and 10K 66–76 SNMP community strings Specifications. See Operating specifications Start MAP Telnet Temperature MAP 33–41...
  • Page 228 SNC 5100 6-00020-02...

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