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Appendix
10 Appendix
10.1 After-sales service
Contact SAMSON's After-sales Service de-
partment for support concerning service or
repair work or when malfunctions or defects
arise.
E-mail address
You can reach the After-sales Service De-
partment at aftersalesservice@samson.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON AG, its
subsidiaries, representatives and service
facilities worldwide can be found on our
website (www.samson.de) or in all SAMSON
product catalogs.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Type designation and model number or
configuration ID
− Other mounted valve accessories (posi-
tioner, supply pressure regulator etc.)
− Pressure
− Wire cross-section
− Actuator type and manufacturer
48
10.2 Certificates
The certificates valid at the time when these
instructions were published are included on
the next pages. The latest versions of the
documents are available on our website at
u www.samson.de > Product selector >
3965 > Downloads > Certificates.
EB 3965 EN
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