Exit the Roster........................................................................................................47
Return to the Roster............................................................................................... 47
Shared Lines.....................................................................................................51
Shared Line Limitations.....................................................................................................51
Answering SLA Calls..............................................................................................52
Resume Held SLA Calls.........................................................................................53
Assign Delegates................................................................................................... 53
View the Boss Group..............................................................................................54
Recording Audio Calls.....................................................................................59
Record a Call.................................................................................................................... 60
Pause a Recording............................................................................................................60
Resume a Recording........................................................................................................ 60
Stop Recording................................................................................................................. 60
Record a Conference Call.................................................................................................61
Browse Recorded Calls.....................................................................................................61
Play a Recorded Call........................................................................................................ 61
Polycom, Inc.
Contents
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