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Chapter 1
General Troubleshooting
Manually Edit the java.policy File
Search your computer for this file and open it with a text editor (Notepad or Wordpad).
Step 1
Verify that the end of this file has the following lines:
Step 2
permission java.security.AllPermission;
If these five lines are not in the file, enter them manually.
Step 3
Save the file and restart Netscape.
Step 4
CTC should now start correctly.
If the error message is still reported, save the java.policy file as (.java.policy). On Win98/2000 PCs, save
Step 5
the file to the C:\Windows folder. On WinNT4.0 PCs, save the file to all of the user folders on that PC,
for example, C:\Winnt\profiles\joeuser.
1.10.8 Java Runtime Environment Incompatible
Symptom
Table 1-4
JRE Compatibility
ONS Software Release
ONS 15454 SDH Release 3.3
ONS 15454 SDH Release 3.4
ONS 15454 SDH Release 4.0
ONS 15454 SDH Release 4.1
ONS 15454 SDH Release 4.5
ONS 15454 SDH Release 4.6
July 2005
// Insert this into the system-wide or a per-user java.policy file.
// DO NOT OVERWRITE THE SYSTEM-WIDE POLICY FILE--ADD THESE LINES!
grant codeBase "http://*/fs/LAUNCHER.jar" {
};
The CTC application does not run properly.
The compatible Java 2 JRE is not installed.
Possible Cause
The JRE contains the Java virtual machine, runtime class libraries, and Java
Recommended Action
application launcher that are necessary to run programs written in the Java programming language.
The ONS 15454 SDH CTC is a Java application. A Java application, unlike an applet, cannot rely
completely on a web browser for installation and runtime services. When you run an application
written in the Java programming language, you need the correct JRE installed. The correct JRE for
each CTC software release is included on the Cisco ONS 15454 SDH software CD and on the
Cisco ONS 15454 SDH documentation CD. See the
Build" procedure on page
the JRE installed on the computer must be compatible with the different software releases.
shows JRE compatibility with ONS 15454 SDH software releases.
JRE 1.2.2 Compatible
Yes
No
1
No
No
No
No
1-126. If you are running multiple CTC software releases on a network,
JRE 1.3 Compatible
Yes
Yes
Yes
Yes
Yes
Yes
Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
1.10.8 Java Runtime Environment Incompatible
"Launch CTC to Correct the Core Version
JRE 1.4 Compatible
No
No
No
No
No
Yes
Table 1-4
1-125
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