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Chapter 1
General Troubleshooting
A Java Console window appears the CTC file download status. The web browser displays
information about your Java and system environments. If this is the first login, CTC caching
messages appear while CTC files are downloaded to your computer. The first time you connect to
an ONS 15454 SDH, this process can take several minutes. After the download, the CTC Login
dialog box appears.
In the Login dialog box, type a user name and password (both are case sensitive) and click Login.
c.
The CTC node view window appears.
Ensure that there are no ring or span (four-fiber only) switch events; for example, ring switch east or
Step 2
west, and span switch east or west. In network view, click the Conditions tab and click
Retrieve Conditions to view a list of conditions.
Step 3
If there are switch events that need to be cleared, in node (default) view, click the Maintenance >
MS-SPRing tabs and view the West Switch and East Switch columns:
a.
If there is a switch event (not caused by a line failure), clear the switch by choosing CLEAR from
the drop-down list and click Apply.
b.
If there is a switch event caused by the Wait to Restore (WTR) condition, choose LOCKOUT SPAN
from the drop-down list and click Apply. When the LOCKOUT SPAN is applied, choose CLEAR
from the drop-down list and click Apply.
In node view, click the Maintenance > Database tabs.
Step 4
Click Restore.
Step 5
Locate the database file stored on the workstation's hard drive or on network storage.
Step 6
Click the database file to highlight it.
Step 7
Click Open. The DB Restore dialog box appears.
Step 8
Opening a restore file from another node or from an earlier backup can affect traffic on the login node.
Caution
Click Yes.
Step 9
The Restore Database dialog box monitors the file transfer.
Wait for the file to complete the transfer to the TCC2/TCC2P card.
Step 10
Click OK when the "Lost connection to node, changing to Network View" dialog box appears. Wait for
Step 11
the node to reconnect.
If you cleared a switch in
Step 12
July 2005
Step
3, reapply the switch as needed.
Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
1.8.1 Restore the Node Database
1-109
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