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1.9.6 Browser Login Does Not Launch Java
1.9.6 Browser Login Does Not Launch Java
Symptom
initial login.
Reconfigure the PC Operating System Java Plug-in Control Panel
From the Windows start menu, click Settings > Control Panel.
Step 1
If the Java Plug-in Control Panel does not appear, the JRE might not be installed on your PC. Complete
Step 2
the following steps:
a.
b.
c.
d.
Step 3
From the Windows start menu, click Settings > Control Panel.
Step 4
In the Java Plug-in Control Panel window, double-click the Java Plug-in 1.4.2 icon.
Click the Advanced tab on the Java Plug-in Control Panel.
Step 5
From the Java Run Time Environment menu, select JRE 1.4 in C:\ProgramFiles\JavaSoft\JRE\1.4.2.
Step 6
Click Apply.
Step 7
Close the Java Plug-in Control Panel window.
Step 8
Reconfigure the Browser
From the Start Menu, launch your browser application.
Step 1
If you are using Netscape Navigator:
Step 2
a.
b.
c.
d.
e.
f.
Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
1-116
The message "Loading Java Applet" does not appear and the JRE does not launch during the
Possible Cause
The PC operating system and browser are not properly configured.
Reconfigure the PC operating system java plug-in control panel and the
Recommended Action
browser settings. See the
"Reconfigure the PC Operating System Java Plug-in Control Panel"
procedure on page 1-116
and the
Run the Cisco ONS 15454 SDH software CD.
Open the CD drive:\Windows\JRE folder.
Double-click the j2re-1_4_2-win icon to run the JRE installation wizard.
Follow the JRE installation wizard steps.
On the Netscape Navigator menu bar, click Edit > Preferences.
In the Preferences window, click the Advanced > Proxies categories.
In the Proxies window, click the Direct connection to the Internet check box and click OK.
On the Netscape Navigator menu bar, click Edit > Preferences.
In the Preferences window, click the Advanced > Cache categories.
Confirm that the Disk Cache Folder field shows one of the following paths:
For Windows 98/ME, C:\ProgramFiles\Netscape\Communicator\cache
•
•
For Windows NT/2000, C:\ProgramFiles\Netscape\<username>\Communicator\cache
"Reconfigure the Browser" procedure on page
Chapter 1
General Troubleshooting
1-116.
July 2005
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