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1.10.2 Unable to Change Node View to Network View
In the Internet Options window, click the Programs tab.
Step 3
Click the Internet Explorer should check to see whether it is the default browser check box.
Step 4
Click OK.
Step 5
Exit any and all open and running CTC and Internet Explorer applications.
Step 6
Launch Internet Explorer and open a new CTC session. You should now be able to access the CTC Help.
Step 7
1.10.2 Unable to Change Node View to Network View
Symptom
into the new CTC, the user is unable to change node view to network view on any and all nodes, from
any workstation. This is accompanied by an "Exception occurred during event dispatching:
java.lang.OutOfMemoryError" in the java window.
Note
Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Windows
Before proceeding with the following steps, ensure that your system has a minimum of 1 GB of RAM.
Note
If your system does not have a minimum of 1 GB of RAM, contact the Cisco Technical Assistance Center
(TAC).
Step 1
Close all open CTC sessions and browser windows.
Step 2
From the Windows Start menu, choose Control Panel > System.
In the System Properties window, click the Advanced tab.
Step 3
Click the Environment Variables button to open the Environment Variables window.
Step 4
Click the New button under the System variables field.
Step 5
Type
Step 6
Type
Step 7
Again, click the New button under the System variables field.
Step 8
Type
Step 9
Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
1-120
When activating a large, multinode MS-SPRing, some of the nodes appear grayed out. Logging
Possible Cause
The large, multinode MS-SPRing requires more memory for the GUI environment
variables.
Set the system or user CTC_HEAP environment variable to increase the
Recommended Action
memory limits. See the
"Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment
Variables for Windows" procedure on page 1-120
CTC_MAX_PERM_SIZE_HEAP Environment Variables for Solaris" procedure on page 1-121
enable the CTC_HEAP variable change.
This problem typically affects large networks where additional memory is required to manage
large numbers of nodes and circuits.
in the Variable Name field.
CTC_HEAP
in the Variable Value field, and then click the OK button to create the variable.
512
CTC_MAX_PERM_SIZE_HEAP
or the
in the Variable Name field.
Chapter 1
General Troubleshooting
"Set the CTC_HEAP and
to
July 2005
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