Smart Functions; Using The Smart Diagnosis™ Function - LG T7WM3P5MINI Owner's Manual

SMART FUNCTIONS

Using the Smart Diagnosis™
Function
Use this function if you need an accurate
diagnosis by an LG Electronics service centre
when the product malfunctions or fails. Use this
function only to contact the service
representative, not during normal operation.
1
Press the Power button after opening the
drawer on the pedestal washing machine.
2
When instructed to do so by the call centre,
place the mouthpiece of your phone close
to the Smart Diagnosis™ icon.
3
Press and hold the Trommelreinigung
button for three seconds, while holding the
phone mouthpiece to the icon or Power
button.
4
Keep the phone in place until the tone
transmission has finished. Time remaining
for data transfer is displayed.
• For best results, do not move the phone
while the tones are being transmitted.
• If the call centre agent is not able to get
an accurate recording of the data, you
may be asked to try again.
5
Once the countdown is over and the tones
have stopped, resume your conversation
with the call centre agent, who will then be
able to assist you using the information
transmitted for analysis.
NOTE
• The Smart Diagnosis™ function depends on
the local call quality.
• The communication performance will improve
and you can receive better service if you use
the home phone.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
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