Troubleshooting; Troubleshooting Table - Hanseatic MC-IF7127B2C-A User Manual

Page GB-26

Troubleshooting

Troubleshooting
WARNING!
Improper use, faulty electrical installation or excessive mains voltage may result in
an electric shock or short-circuiting.
Never try to repair a defective or suspected defective appliance yourself. You can
■
put your own and future users' lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Do not continue to cook if you fi nd cracks in the glass ceramic. Water that runs
■
through cracks in the hob may become charged and cause an electric shock! In
such cases, immediately separate the hob from the electrical supply (switch off the
circuit breakers/unscrew fuses) and contact our Service department (see "Service
department" on page GB-28).

Troubleshooting table

Problem
The hob can not be
switched on, the sensor
field remains dark.
The sensors do not re-
act.
The sensors respond
poorly.
The cookware makes
a crackling or whirring
noise.
The cookware emits a
whistling sound when on
a high heat setting.
Fan noise.
Possible solutions / tips
The power supply has been interrupted. Check the fuse(s) for the
oven in the fuse box. In case of doubt, contact our Service depart-
ment ((see "Service department" on page GB-28).
The safety locking mechanism is activated.
Deactivate the safety locking mechanism by touching the sensor (10)
for approx. 3 seconds.
There is a film of water over the sensors. Clean and dry the sensor
field.
You are not pressing the sensors sufficiently. Always touch the sen-
sors with your entire fingertip, not just the very end of the finger.
These noises arise due to the design of the induction cookware and
do not indicate a defect.
These noises arise due to the design of the induction cookware and
do not indicate a defect. If you reduce the heat setting, these noises
should stop.
The hob is equipped with a fan, which switches on automati-
cally when one of the cooking zones/areas is activated and con-
tinues to run for some time after the hob has been switched off.
Do not shut off power to the hob while the fan is running.